SUMMARY Senior manager with thirty years of experience and tactical knowledge in areas o f consumer technology sales, personnel management, and security administration i n facility management applications. Consistently successful in conceiving and de veloping interdepartmental teams that create and implement plans for organizatio n-wide training of employees in both sales and security environments. SALES MANAGEMENT EXPERIENCE 2009-2010 COMMISSIONED SALESMAN, Consumer and Home Technology, Moorestown Mall, New Jersey BOSCOVS * Sell televisions, Blue Ray disc players, telephones, home theatre systems and accessories. Manage complete consumer sales process from information discovery, product and feature recommendation, sale close and marketing of high margin, val ue-added maintenance services. Additional sales responsibilities includes expert ise in selling washers, dryers, refrigerators and freezers. 1994-2009 ACCOUNT EXECUTIVE, Consumer Technology, Bensalem, Pennsylvania SEARS * Comprehensive knowledge of consumer brands and product features in the major a ppliance areas of the country's fourth largest retailer. Manage complete consume r sales process from information, discovery, product and feature recommendation, sale close and marketing of high margin, value added maintenance services. Sale s expertise encompasses: washers, dryers, refrigerators, freezers. And also expe rienced in audio/video technology which includes televisions VCR'S, DVD'S camcor ders telephones, digital and traditional cameras. Assist customers with post-sa le trouble shooting, training new account executives, and interfacing with credi t managers. SECURITY MANAGEMENT EXPERIENCE December, 2007-June, 2008 ACCOUNT MANAGER Estee Lauder, Bristol, Pennsylvania. U.S. SECURITY ASSOCIATES * Manage and direct a security force of 65 officers and four captains on a 24 ho urs/7 days per week operation. * Responsible for screening, hiring and making program enhancement recommendatio ns to client management. * Prepare weekly reports for both client and regional office. * Conduct training and testing for all security officers. * Handle all payroll and any disciplinary issues. October, 2004-December, 2007 ACCOUNT MANAGER Prudential Insurance Eastern Home O ffice, Dresher Pennsylvania. SECURITAS SECURITY * Manage and direct a security force of 17 officers and one assistant manager on a 24 hours/7 days per week schedule. * Responsible for all client contact, training, payroll issues and budgets. * Prepare weekly operational reports for review by senior account managers. * Maintain all employee files and ensure that disciplinary procedures are adhere d to as established by Securitas Security. January-October, 2004 PROJECT MANAGER Prudential Insurance Eastern Home Off ice, Dresher Pennsylvania. ALLIED-BARTON SECURITY
* Responsible for the scheduling, training, supervision, client contact and hand ling of day to day operations for Prudential Insurance Eastern Home Office. * Supervise and direct a security force of 21 officers on a 24 hours/7 days per week schedule. * Maintain daily contact with client to ensure problems are resolved and changes in procedures are accomplished to the satisfaction of the client. * Input weekly payroll and supporting documentation for all security officers on site. * Assist the Account Manager in applying disciplinary procedures as established by Allied-Barton Security.
2002-2004 MANAGER OF SECURITY Fleet Bank, Princeton, New Jersey ALLIED SECURITY * Managed, trained, scheduled and coordinated payroll of seven officers charged with protecting property, assets and physical equipment valued at over $10 milli on. * Monitored nine closed circuit screens, 32 cameras and ADT fire & burglar alarm systems in command center. * Coordinated all client and contractor visits with on site facilities manager. * Investigated and issued monthly reports to client's corporate security manager s on all disturbances, incidents and vandalism occurring on the property. 2001-2002 MANAGER OF SECURITY First Union Corporation, West Trenton, New Jersey ALLIED SECURITY * Managed, trained, scheduled and coordinated payroll of six officers charged wi th protecting property, assets and physical equipment valued at over $5 million. * Instituted proactive approach to exceeding client expectations by ensuring 100 percent compliance with Allied corporate security guidelines. * Monitored 16 closed circuit screens and Siemens fire & intrusion alarm system in main command center. 2000-2001 MANAGER OF SECURITY IMS Health, Plymouth Meeting, Pennsylvania ALLIED SECURITY * Managed, trained and coordinated payroll of 17 officers charged with protectin g assets valued at $50 million. * Developed procedures and policies for inspecting physical assets as they are r emoved from the facility. * Processed all new employees providing them with photo identification and secur ity clearances. * Coordinate all client and contractor visits for numerous events that occur dur ing the year. 1998-1999 MANAGER OF SECURITY ylvania ALLIED SECURITY BJ's Wholesale Club Warehouse, Levittown, Penns
* Managed, trained and coordinated payroll of 18 officers charged with protectin g property, assets and trailer fleet valued at over $15 million while developing and implementing methods of increasing security for client's auxiliary storage areas. * Monitored and verified all incoming and outgoing vehicles to ensure accuracy o f material shipments to other client clubs throughout 14 states on the eastern s eaboard. 1995-1998 MANAGER OF SECURITY, Pepsi-Cola, Philadelphia, Pennsylvania PINKERTON SECURITY AND INVESTIGATION * Managed, trained and coordinated payroll and schedules of 10 officers charged with protecting assets valued at over $20 million. * Monitored and verified all outbound and inbound vehicles to ensure accuracy of material shipments. 1995-1998 MANAGER OF SECURITY, Pepsi-Cola, Philadelphia, Pennsylvania PINKERTON SECURITY AND INVESTIGATION * Managed, trained and coordinated payroll and schedules of 10 officers charged with protecting assets valued at over $20 million. * Monitored and verified all outbound and inbound vehicles to ensure accuracy of material shipments. 1994-1995 SECURITY SUPERVISOR, Drexel University, Philadelphia, Pennsylvania PINKERTON SECURITY AND INVESTIGATION * Supervised, trained and coordinated payroll information of 25 officers charged with protecting assets of over $10 million. * Managed the opening/closing and monitored daily security concerns of 30 univer sity buildings over a six square mile radius. * Developed and recommended methods of increasing physical security of the unive rsity in the areas of crime prevention and detection, including instituting a ne w student identification card and installation of additional security cameras in key locations. EDUCATION General studies at Community College of Philadelphia in the field of Business Ma nagement Graphics Arts Institute, Philadelphia, Pennsylvania, Certificate in Graphic Arts SKILLS Proficient in popular Microsoft Windows-based applications.