Account Manager or relationship Manager or Sales Manager or Terr
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ROGER L. SNAMAN___________________________ 184 Conifer Ct. Harpers Ferry WV 25425 304-725-3391 [email protected] DESCRIPTION Experienced professional with sales, project management and operations backgroun d who will add value to a company, based on his experience, and the ability to develop customer relationships which cultivate and expand business opportunities SALES SKILL SET * Strong customer service and sales aptitude. Advanced oral and written communic ation skills * 10+ years of outside sales experience * Well-developed listening and empathy skills * Ability to convince others through consultive approach and affinity factors * Excellent problem solving and leadership skills. * Demonstrated ability to present new or complex ideas and convert into an under standable concept for the client. * Extensive work with IT professionals, facility managers, building owners and o ther decision makers. Regular contact with CXO level clients. * Maturity to work independently, as team member or lead a team of co-workers * Comfortable presentation skills with large or small group. Group influencer * Microsoft Office including Word, Outlook, Excel, and PowerPoint CURRENT POSITION Jacobs Engineering Group Ft. Detrick, Frederick MD 01/2007-Present POSITION: Project Manager-Procurement and Activation * Bought and installed multiple IT systems including wireless guest network, com plete building IT infrastructure, and data storage for a NIH research facility. * Extensive work with scientific end users to quantify needs, develop specifica tions, procure and install $40 Million of laboratory equipment for NIAID, a large institution of the National Institutes of Health * Develop and execute technical Scopes of Work for projects to acquire and insta ll IT for OEB based on NIH standard and protocol. Extensive work with telecommunications hardware/software, specialized sub consultants services as well as construction, architectural and commodities subcontracts. * Prepared and evaluated contracting methodology such as best value, competitive procurement and sole source. * Project Managed and coordinated procurement functions, installation, schedule and all contractors. * Responsible for the entire acquisition process of federally funded subcontract s from the acquisition planning to close out (Cradle to Grave) SALES EXPERIENCE LIEBERT GLOBAL SERVICES Columbia, MD, Atlantic Region 08/1999-11/2000 POSITION: Account Manager-Atlantic Region * Serving as single point of contact for the top 25 National accounts including distribution, banking, manufacturing, telecom, and information technology facilities. * Worked as company contact during contracts renewals. Pricing and service respo
nsibility. * Scope of work included vendor management, work order resolution, contract prep aration and negotiation. * Variety of self-directed projects such as development of MOP and SOW models th at increased successful integration of core business interest and maintenance services.
THE BODE-FINN COMPANY Columbus, OH 07/1995-08/1999 POSITION: Material Handling Aftermarket Representative * Brought to Branch to infuse energy and competitive marketing training to a gro up of aftermarket sales representatives. Worked with warehouse equipment and Aerial work platforms. Performed other stand ard Sales Rep duties in addition to training. * Captured a lucrative $1,500,000 Anheuser-Busch contract. MASTERLIFT/YALE INDUSTRIAL TRUCKS Hagerstown, MD 03/1988-07/1995 POSITION: Branch Manager/ Customer Service Sales * Hired to explore and develop new territory in Quad State (PA,MD,VA,WV) Region. Exceeded $1,000,000 annual sales * Responsible for office administration, customer relations, supervision of sale s group and the sale of capital equipment. Established competitive pricing structure. * Reviewed customer's current needs and recommended upgrades that would benefit the customer and business relationship. Represented a variety of suppliers and manufacturer.. OTHER EXPERIENCE JEFFERSON COUNTY SCHOOLS Charles Town WV 07/2004-11/2006 POSITION: Coordinator of Maintenance and Facilities Planning * Responsible for complete maintenance of 1M+/- Ft2 of educational and operation s space and $3.5 M budget * Worked directly with Board of Education members and Superintendent of Schools . * Managed 20 full time maintenance, 48 custodians, and 12 service vendors are us ed to implement our operational plan. Current plan uses preventive maintenance, emergency maintenance and predictive m aintenance components HUMAN GENOME SCIENCES Rockville MD 06/2001-03/2003 POSITION: Supervisor of Facilities Services * Initiated various operational improvements during time of growth in the Facili ties department. Including elimination of duplicate services and consolidation of vendors for maximizing efficiency. Initi ated internal P&L system to track expenditures vs. budget. * Managed the entire contracting process for Janitorial, landscaping, Admin, and MEP services. Used Contractors and inhouse repair services. WINSTAR TELECOMMUNICATIONS Herndon, VA 11/2000-06/2001 POSITION: Field Operations Specialist-National/International (Bankruptcy) * Developed, negotiated, monitored service contracts for 200 location including building mechanicals, cleaning services, utilities, and environmental protection. This included fiscal responsibility suc h as budgeting, internal P&L, invoice oversight and authorization for payment
* Managed the RFQ process on equipment and facility upgrades. Process includes t he securing of upper management budgetary approval through cost/benefit justification. EDUCATION AND PROFESSIONAL DEVELOPMENT West Virginia University Morgantown, WV 1978 Bachelor of Science, Graduated Cum Laude Villanova University Distance Learning 2004 Professional Certificate in Project Management Jacobs Engineering Red Vector Learning On Line 2007-2010 OSHA 10 Hour Safety Essentials of Quality Management Intro to CPM scheduling Effective Project Management Herndon VA 2001 Liebert Sales and Service Training Columbus OH FACILITIES RESUME BELOW ROGER L. SNAMAN___________________________ 184 Conifer Court Harpers Ferry WV 25425 304-725-3391 [email protected]
2000
DESCRIPTION Experienced professional with 20+ years of project management, operations, custo mer service and sales background who will add value to a company, based on his e xperience, and the ability to develop customer relationships which cultivate and expand business opportunities EXPERIENCE Jacobs Engineering Group Inc. Ft. Detrick, Frederick MD. 1/2007-presen t POSITION: Project Manager * Extensive work with scientific end users to quantify needs, procure and sequen ce installation on $40 Million of laboratory equipment. * Develop and execute technical Scopes of Work for projects to acquire and insta ll complex scientific equipment, telecommunications, specialized subconsultants services as well as construction, architectural and commodities subcontracts. * Developed and Coordinated the Trade Labor Task Order system insuring complianc e to the terms of contract. * Manage phased occupancy of 168,000 sq ft NIAID- IRF BSL-4 and BSL-2 Laboratory building * Prepare and Execute Requests for Proposals, using contracting methodology such as best value, competitive procurement and sole source. * Development of equipment procurement and installation schedule, and maintenanc e of budget. * Responsible for the entire acquisition process of federally funded subcontract s from the acquisition planning to close out * Supervisor of staff consisting of three individuals and multiple subcontractor s. JEFFERSON COUNTY SCHOOLS Charles Town WV 08/04-11/2006 POSITION: Coordinator of Maintenance and Facilities Planning * Responsible for all phases of maintenance for 1M+/- ft2 of educational and ope rations space. * Managed 20 full time maintenance, 48 custodians, and 12 service vendors are us ed to implement our operational plan. Current plan uses preventive maintenance,
emergency maintenance and predictive maintenance components * Space planning for relocation of students and staff during renovations and as bestos remediation * Developed and controlled a $3.5M budget * Coordinated the energy management program and initiated the "Facility Supervis or" concept to provide immediate customer service to our clients * Prioritized client projects and service improvements using school/citizen comm ittee system * Improved the work order system using a web based system that replaced a paper system MICROPHOR/MARC TRAIN SERVICE Frederick MD 07/03-09/2004 POSITION: Service Contractor * Provided training and support service for maintaining passenger car septic sys tems. * Worked with union employees while developing a training/maintenance program HUMAN GENOME SCIENCES Rockville MD 06/01-03/2003 POSITION: Supervisor of Facilities Services * Initiated the formalization of repair and preventive maintenance procedures an d vendor selection on laboratory equipment including centrifuges, freezers, incu bators etc. * Coordinated capital projects such as laboratory and office renovations, plus l aboratory utilities improvements * Controlled ordering and distribution of laboratory equipment and office furnis hings Directed extensive moves including space allocation, relocation of lab eq uipment, computers and personal items. * Managed the contracting process for services such as HVAC, electrical, food se rvice, landscaping and janitorial. * Supervised 22+/- full time employees and extensive contractors in building tra des and services. WINSTAR TELECOMMUNICATIONS Herndon, VA 11/00-06/2001 POSITION: Field Operations Specialist-National/International (Bankruptcy) * Developed, negotiated, monitored 125 national/Int'l service contracts for all building mechanicals, cleaning services, utilities, and environmental protection . This included fiscal responsibility such as budgeting, internal P&L, invoice o versight and authorization for payment. * Coordinated a national field staff of 40+ that served as POC for service vendo rs. Implemented a full maintenance program including preventive, predictive and remedial component. LIEBERT GLOBAL SERVICES Columbia, MD 08/99-11/2000 POSITION: Account Manager-Atlantic Region * Serving as single point of contact for the top 25 National accounts including distribution, banking, manufacturing, telecom, and information technology facili ties. * Scope of work included vendor management, work order resolution, contract prep aration and negotiation, plus experience in UPS, Battery, Air Conditioning, Fire Protection, and Generator/Switchgear maintenance. * Variety of self-directed projects such as development of MOP and SOW models th at increased successful integration of core business interest and maintenance se rvices. EDUCATION AND PROFESSIONAL DEVELOPMENT West Virginia University Morgantown, WV Bachelor of Science cum Laude 1978 Jacobs Engineering Red Vector Learning On Line 2007-2010 OSHA 10 Hour Safety
Essentials of Quality Management Intro to CPM scheduling Understanding Organizational Change Villanova University Distance Learning 2004 Professional Certificate in Project Management Effective Project Management Herndon VA 2001 Liebert Sales and Service Training Columbus OH 2000 NAACO Service Management School Indianapolis IN 1998 NACCO Prof. Sales School Danville IL 1994-1996
nsibility. * Scope of work included vendor management, work order resolution, contract prep aration and negotiation. * Variety of self-directed projects such as development of MOP and SOW models th at increased successful integration of core business interest and maintenance services.
THE BODE-FINN COMPANY Columbus, OH 07/1995-08/1999 POSITION: Material Handling Aftermarket Representative * Brought to Branch to infuse energy and competitive marketing training to a gro up of aftermarket sales representatives. Worked with warehouse equipment and Aerial work platforms. Performed other stand ard Sales Rep duties in addition to training. * Captured a lucrative $1,500,000 Anheuser-Busch contract. MASTERLIFT/YALE INDUSTRIAL TRUCKS Hagerstown, MD 03/1988-07/1995 POSITION: Branch Manager/ Customer Service Sales * Hired to explore and develop new territory in Quad State (PA,MD,VA,WV) Region. Exceeded $1,000,000 annual sales * Responsible for office administration, customer relations, supervision of sale s group and the sale of capital equipment. Established competitive pricing structure. * Reviewed customer's current needs and recommended upgrades that would benefit the customer and business relationship. Represented a variety of suppliers and manufacturer.. OTHER EXPERIENCE JEFFERSON COUNTY SCHOOLS Charles Town WV 07/2004-11/2006 POSITION: Coordinator of Maintenance and Facilities Planning * Responsible for complete maintenance of 1M+/- Ft2 of educational and operation s space and $3.5 M budget * Worked directly with Board of Education members and Superintendent of Schools . * Managed 20 full time maintenance, 48 custodians, and 12 service vendors are us ed to implement our operational plan. Current plan uses preventive maintenance, emergency maintenance and predictive m aintenance components HUMAN GENOME SCIENCES Rockville MD 06/2001-03/2003 POSITION: Supervisor of Facilities Services * Initiated various operational improvements during time of growth in the Facili ties department. Including elimination of duplicate services and consolidation of vendors for maximizing efficiency. Initi ated internal P&L system to track expenditures vs. budget. * Managed the entire contracting process for Janitorial, landscaping, Admin, and MEP services. Used Contractors and inhouse repair services. WINSTAR TELECOMMUNICATIONS Herndon, VA 11/2000-06/2001 POSITION: Field Operations Specialist-National/International (Bankruptcy) * Developed, negotiated, monitored service contracts for 200 location including building mechanicals, cleaning services, utilities, and environmental protection. This included fiscal responsibility suc h as budgeting, internal P&L, invoice oversight and authorization for payment
* Managed the RFQ process on equipment and facility upgrades. Process includes t he securing of upper management budgetary approval through cost/benefit justification. EDUCATION AND PROFESSIONAL DEVELOPMENT West Virginia University Morgantown, WV 1978 Bachelor of Science, Graduated Cum Laude Villanova University Distance Learning 2004 Professional Certificate in Project Management Jacobs Engineering Red Vector Learning On Line 2007-2010 OSHA 10 Hour Safety Essentials of Quality Management Intro to CPM scheduling Effective Project Management Herndon VA 2001 Liebert Sales and Service Training Columbus OH FACILITIES RESUME BELOW ROGER L. SNAMAN___________________________ 184 Conifer Court Harpers Ferry WV 25425 304-725-3391 [email protected]
2000
DESCRIPTION Experienced professional with 20+ years of project management, operations, custo mer service and sales background who will add value to a company, based on his e xperience, and the ability to develop customer relationships which cultivate and expand business opportunities EXPERIENCE Jacobs Engineering Group Inc. Ft. Detrick, Frederick MD. 1/2007-presen t POSITION: Project Manager * Extensive work with scientific end users to quantify needs, procure and sequen ce installation on $40 Million of laboratory equipment. * Develop and execute technical Scopes of Work for projects to acquire and insta ll complex scientific equipment, telecommunications, specialized subconsultants services as well as construction, architectural and commodities subcontracts. * Developed and Coordinated the Trade Labor Task Order system insuring complianc e to the terms of contract. * Manage phased occupancy of 168,000 sq ft NIAID- IRF BSL-4 and BSL-2 Laboratory building * Prepare and Execute Requests for Proposals, using contracting methodology such as best value, competitive procurement and sole source. * Development of equipment procurement and installation schedule, and maintenanc e of budget. * Responsible for the entire acquisition process of federally funded subcontract s from the acquisition planning to close out * Supervisor of staff consisting of three individuals and multiple subcontractor s. JEFFERSON COUNTY SCHOOLS Charles Town WV 08/04-11/2006 POSITION: Coordinator of Maintenance and Facilities Planning * Responsible for all phases of maintenance for 1M+/- ft2 of educational and ope rations space. * Managed 20 full time maintenance, 48 custodians, and 12 service vendors are us ed to implement our operational plan. Current plan uses preventive maintenance,
emergency maintenance and predictive maintenance components * Space planning for relocation of students and staff during renovations and as bestos remediation * Developed and controlled a $3.5M budget * Coordinated the energy management program and initiated the "Facility Supervis or" concept to provide immediate customer service to our clients * Prioritized client projects and service improvements using school/citizen comm ittee system * Improved the work order system using a web based system that replaced a paper system MICROPHOR/MARC TRAIN SERVICE Frederick MD 07/03-09/2004 POSITION: Service Contractor * Provided training and support service for maintaining passenger car septic sys tems. * Worked with union employees while developing a training/maintenance program HUMAN GENOME SCIENCES Rockville MD 06/01-03/2003 POSITION: Supervisor of Facilities Services * Initiated the formalization of repair and preventive maintenance procedures an d vendor selection on laboratory equipment including centrifuges, freezers, incu bators etc. * Coordinated capital projects such as laboratory and office renovations, plus l aboratory utilities improvements * Controlled ordering and distribution of laboratory equipment and office furnis hings Directed extensive moves including space allocation, relocation of lab eq uipment, computers and personal items. * Managed the contracting process for services such as HVAC, electrical, food se rvice, landscaping and janitorial. * Supervised 22+/- full time employees and extensive contractors in building tra des and services. WINSTAR TELECOMMUNICATIONS Herndon, VA 11/00-06/2001 POSITION: Field Operations Specialist-National/International (Bankruptcy) * Developed, negotiated, monitored 125 national/Int'l service contracts for all building mechanicals, cleaning services, utilities, and environmental protection . This included fiscal responsibility such as budgeting, internal P&L, invoice o versight and authorization for payment. * Coordinated a national field staff of 40+ that served as POC for service vendo rs. Implemented a full maintenance program including preventive, predictive and remedial component. LIEBERT GLOBAL SERVICES Columbia, MD 08/99-11/2000 POSITION: Account Manager-Atlantic Region * Serving as single point of contact for the top 25 National accounts including distribution, banking, manufacturing, telecom, and information technology facili ties. * Scope of work included vendor management, work order resolution, contract prep aration and negotiation, plus experience in UPS, Battery, Air Conditioning, Fire Protection, and Generator/Switchgear maintenance. * Variety of self-directed projects such as development of MOP and SOW models th at increased successful integration of core business interest and maintenance se rvices. EDUCATION AND PROFESSIONAL DEVELOPMENT West Virginia University Morgantown, WV Bachelor of Science cum Laude 1978 Jacobs Engineering Red Vector Learning On Line 2007-2010 OSHA 10 Hour Safety
Essentials of Quality Management Intro to CPM scheduling Understanding Organizational Change Villanova University Distance Learning 2004 Professional Certificate in Project Management Effective Project Management Herndon VA 2001 Liebert Sales and Service Training Columbus OH 2000 NAACO Service Management School Indianapolis IN 1998 NACCO Prof. Sales School Danville IL 1994-1996
