Submitted by: SDM Group - 5
27NMP06 – Anupam Mishra
27NMP19 – Manush Maken
27NMP31 – Swati Gupta
27NMP51 – Komal Tagra
CASE CONTEXT
Steel City is unique market for supermarket industry for food and
processors and manufacturers and 80% of retail grocery sale through
locally owned chains and cooperatives
Ace Brokerage Company is a large food broker located in Steel City,
Alabama.
John Kline is president of the Ace brokerage company and concentrated
on supermarkets in Steel city and never be in institutional distribution.
Ace represents the principal Morreaux Sugar Company now has a 70%
market share of the retail grocery market in sugar sales.
The away-from-home eating market has started to increase with one
third of all meals consumed in the United States being away from home
and about one-half meals consumed away from home being projected in
the next 6 to 8 years
Morreaux has requested Ace to put more emphasis on institutional
business.
Kline now has to make the decision on whether to consider Morreaux’s
request or refuse it.
CHANNEL STRUCTURE
Ace Brokerage Company
•One of the three largest brokers (commission of $ 0.5M per year)
•Avg. commissions - around 3 %
•Renowned for quality of service
•Represent 25 suppliers (of which Morreaux is one of the largest)
FoodFood
Processor
Brokers
& Manufacture
Retail Sales
FoodLocal
Processors
Wholesaler
/ Manufacturers
Institutional Sales
Two Alternatives
Kline Morreaux
Developing
Refuse
Accepts
Kline
Morreaux
to
the
Open
It
afraid
an
Offer
may
Institutional
the
that
beinstitutional
risky
if such
for
Sales
things
Sales
willhappen,
requireothers
additional
will also
manpower
start doing this way & its new co
DECISION TREE
ALTERNATIVES & ANALYSIS
Alternative
Kline rejects the
proposal
Pros
Cons
Concentrate on the area Morreaux may find new
of expertise that is
partner which may mean
retail grocery
loss of revenue for Ace
Save on expenses and
avoid further problems
that come with the new
market
Refusing the option may
limit further growth and
sales potential
May destroy the
‘Relational relationship’
with Morreaux
Kline accepts the
proposal
Further strengthens
relationship
Amount of time and money
to start up new
department
Increase in commission,
profits and market
Inexperience (management
capabilities) may lead to
RECOMMENDATIONS
Keeping the growing trend of “away-from-home eating”, Ace Brokerage
Company should accept the Morreaux’s request to develop an
institutional trade& leverage the new opportunities
An initial investment is necessary for future growth of the company,
though it may be bit expensive for Ace for short term
This decision will also further develop the strong relationship that Ace
has built over the past years with Morreaux
This decision may increase Ace’s bargaining power on brokerage
commissions
This decision will be in line of Ace’s objective of good service & quality
to its clients