Administration

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Administration with 18 years experience looking for a Administrative Support position.

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Gregory J. de Jess Torres 464 Barry Rd Rochester, NY 14617 (585) 254-3739 (787) 644-5869 [email protected]

Summary of Qualifications Bachelor Degree in Business Administration. Bilingual (English and Spanish). Reality Realty Top Seller 2000. Supermarket Deli Manager & Restaurant Manager. E stablished a new Deli sales record in Xtra Supermarket Cayey, PR branch. Dynamic leader and team builder, consistently motivating others toward success. Strong communication & negotiation skills. Computer literate in Microsoft Office & Inte rnet. Professional Experience

Doral Bank, San Juan, Puerto Rico 2010 2011 External Mortgage Collection Agent / Loss Mitigation Liaison Establish a daily work plan. Revise in systems all accounts in route prior departing bank. Visit mortgage accounts (properties) in order to contact clients to collect past due payments. Contact personally clients in order to provide orientation regarding different l oss mitigation programs available in order to avoid them loose their homes. Collect and send clients documents package to main branch for evaluation and app roval of cases. Prepare daily work report. Prepare weekly vehicle mileage report. Greg Realty Group, Salinas, Puerto Rico Real Estate Broker / Owner 2003 2011

Provide sales techniques & objections management training to Real Estate Agents & Brokers. Continue education oriented. Take trainings in & out Puerto Rico in order to tra in Company Agents & Brokers in different areas of the real estate market. Supervise Real Estate Brokers inspections & transactions. Establish a daily work plan. Train Agents & Brokers in sales, marketing & financing areas. Design Strategies to increase sales. Support Real Estate Brokers in the presentation of Offers & financial products f or prospect Buyers. Negotiate offers with prospect Buyers & Asset Managers. Work the general accounting for the company (Quikbooks program). Perfporm & review exterior drive by inspections, Interior Inspections and Broker s Price Opinions (BPO's)

Inmobiliarias Naiomy, Caguas, Puerto Rico 2002 2003 Real Estate Investments Manager / Secretary of Board Directors

Design of company procedures. Searched properties for sale in court public auctions. Calculated in order to decide to present offers and buy the properties. Exterior drive by inspections, Interior Inspections and BPOs for internal office use decisions. Bought properties directly to borrowers prior foreclosure process ends. Bought property at Court Auctions. Negotiated legal & HOA fees. Minute redaction of Board of Directors meetings & participation in Company decis ions.

Caguas Board of Realtors, Caguas, Puerto Rico Director of Board Directors Director

2001 2003

Reality Realty, Caguas, Puerto Rico 1999 2003 Real Estate Broker / Secretary of Board Directors Classified ads director. Implemented Brokers Price Opinion training course for new Brokers. Minute redaction of Board of Directors meetings & participation in Company decis ions. Pollo Tropical, Ponce, Puerto Rico Restaurant General Manager 1997 1999

Recruited, trained and ensured compliance with established policies and procedur es. Supervised 3 Assistant Managers & over 30 employees. Place suppliers orders. Weekly Inventory & operations reports. Coordinated work schedules. XTRA Supermarket, Ponce, Puerto Rico Deli Manager 1992 1996

Trained and ensured compliance with established policies and procedures. Supervised over 20 employees. Place suppliers orders, Monthly Inventory & reports. Coordinated work schedules.

Tony Romas Restaurant, San Juan, Puerto Rico Group Leader (Kitchen Department)

1991 1993

Trained and ensured compliance with established policies and procedures. Worked on all kitchen stations of night shift. Daily Inventory.

Education

Columbia Centro Universitario, Caguas, Puerto Rico Bachelor Degree in Business Administration The Five Star Institute, Dallas, Texas BPO Certification & Training Course Council for Certified Residential Specialists, Chicago Illinois Certified Residential Specialist Designation (CRS) Puerto Rico Association of Realtors, San Juan Puerto Rico Graduated Realtors Institute Designation (GRI) Junta de Corredores Vendedores & Empresas de Bienes Races, San Juan, Puerto Rico Puerto Rico Real Estate Broker License Cndido Martinez School of Real Estate, Ponce, Puerto Rico Real Estate Broker Course Serve Save Certification Pollo Tropical Operations & Continue Education Program Interamerican University of PR, Guayama, Puerto Rico Credits in Business Administration Polytechnic University of Puerto Rico, Hato Rey, Puerto Rico Credits in Business Administration Carmen B. de Huyke High School, Arroyo, Puerto Rico General Course Centro Residencial de Oportunidades Educativas de Mayaguez (CROEM), Mayaguez, Pu erto Rico Residential study program focused on Mathematics, Science & Investigation

Recognitions Reality Realty Top Seller 2000. New Deli Sales Record at Xtra Cayey Supermarket

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