Administrative Assistant or Clerical or Entry Level
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Mary C Misner 43W519 Main Street Road Elburn, IL 60119 Home: (630) 800-4704 Fax: [email protected] OBJECTIVE To find a permanent part-time position working in the where I can be of help. I believe I have the experience to help out with any job that needs to be done i n an office. EXPERIENCED EXECUTIVE SECRETARY, ADMINISTRATION ASSISTANT, OFFICE ASSOCIATE * Technically skilled and hardworking office support professional with thirty pl us years of experience as an Executive Secretary, Administrative Assistant, Offi ce Associate and Receptionist. * Utilize computer word processing and other office equipment to maximize effici ency of office. Demonstrated ability to learn new computer programs quickly. * Expert interpersonal and communication skills - known for tactful handling of sensitive, confidential issues; ability to resolve staff complaints; and timely completion of polished executive-level reports and presentations. * Reputation for dependability, honesty, dedication and enthusiasm. Provide pre mium service to both administrative and entry level staff. EXPERIENCE State of Illinois, (Department of Corrections, Department of Juvenile Justice) S t. Charles, IL 8/1997 - 3/2009, Office Associate, Chief of Security's Office (Illinois Youth Ce nter - St. Charles, IL) Demonstrated ability to quickly learn responsibilities, including the daily mana gement of the Chief of Security's Office. Handled a range of administrative support and office management functions for ad ministrative staff, security supervisors and security staff (192 security staff) . Developed new tracking systems and reports that were praised for their quality, comprehensiveness and timeliness. Answered telephones and courteously assisted administrators and staff. Earned a reputation for rapidly and calmly resolving staff inquiries and complaints. During the last 5 years, ran the security department without a Chief of Security . Kept all office functions running smoothly. Completed reports to Springfield , Central Office, which would normally be handled by the Chief of Security or As sistant Superintendent/Operations. During the last 5 years the Director standardized all offices. Security went fr om 3 clerical staff to 1 secretary, picking up the other 3 staff's job duties. Able to step up and keep everything running smoothly and completing all job resp onsibilities.(Reason for Leaving: Retired 3/31/2009) State of Illinois (Department of Corrections, Reception and Classification Depar tment) 7/1995 - 8/1997, Office Associate, Reception and Classification Department (Illi nois Youth Center - St. Charles, IL) Demonstrated ability to quickly learn responsibilities and execute in a timely m anner. Worked with youth master files to make sure all information was in prope r order and correct. Typed up evaluations for youths being sent to court for th e judges review. Reviewed and checked off all paperwork for youth's files that
were being transferred to another facility. Typed up parent letters for all you th being processed for Mary C. Misner 43W519 Main Street Road Elburn, IL 60119 Home: (630) 365-3279 Fax: [email protected]
confinement. Advised parents or guardians when and where youth were being tran sferred. (Reason for Leaving: Transferred to Security Department 8/1997). North American Plastics Corporation, Aurora, IL. 3/1975 - 5/1995, Executive Secretary Executive Secretary/Confidential Personal Secretary to Owner and Chairman of the Board. General responsibilities were timekeeping and payroll for hourly employ ees, purchasing and inventory control, administrator for benefit programs (insur ance, etc.). (Reason for Leaving: Owner Sold the Company and Retired) Key Accomplishments * Demonstrated ability to quickly learn organizational processes, workflows, pol icies and procedures. * Handled a range of administrative support and office management functions. * Developed Excel programs and reports that were praised for their quality, comp rehensiveness and timeliness. * Answered telephones and courteously assisted administrators and staff within h igh-volume, deadline-driven settings. Earned a reputation for rapidly and calml y resolving complaints and problems arising in the security office. Received superior marks on evaluations
were being transferred to another facility. Typed up parent letters for all you th being processed for Mary C. Misner 43W519 Main Street Road Elburn, IL 60119 Home: (630) 365-3279 Fax: [email protected]
confinement. Advised parents or guardians when and where youth were being tran sferred. (Reason for Leaving: Transferred to Security Department 8/1997). North American Plastics Corporation, Aurora, IL. 3/1975 - 5/1995, Executive Secretary Executive Secretary/Confidential Personal Secretary to Owner and Chairman of the Board. General responsibilities were timekeeping and payroll for hourly employ ees, purchasing and inventory control, administrator for benefit programs (insur ance, etc.). (Reason for Leaving: Owner Sold the Company and Retired) Key Accomplishments * Demonstrated ability to quickly learn organizational processes, workflows, pol icies and procedures. * Handled a range of administrative support and office management functions. * Developed Excel programs and reports that were praised for their quality, comp rehensiveness and timeliness. * Answered telephones and courteously assisted administrators and staff within h igh-volume, deadline-driven settings. Earned a reputation for rapidly and calml y resolving complaints and problems arising in the security office. Received superior marks on evaluations
