Administrative Director or Director or Operations Manager or Pro
Administrative Director, Director, Operations Manager, Program Coordinator, Program Manager, Development with 20 years experience looking for a Executive position.
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SUSANNAH RUDITSKY 65 Pinewood Avenue - Oak Park - CA 91377 Phone: 914-275-7152 - E-mail: [email protected] PROGRAM COORDINATION - OPERATIONS MANAGEMENT Highly motivated, results-driven program and operations management professional with exceptional skills in directing complex multi-aspect programs and initiativ es. Proven ability to deliver quality improvements in business development, prov ide innovative cost-cutting solutions, and implement areas for growth and revenu e increase. Able to guide and coordinate cross-functional teams through complex projects and events, including budgeting and analysis of problems. Core Competencies Include: * * * * * * * * * * Project Planning and Scheduling Business Development Client Relations and Negotiations Cost Reduction and Avoidance Quality Assurance Operations Management Staff Training and Development Problem Solving and Analysis Budget Planning and Financial Management HR Functions/Issues
PROFESSIONAL EXPERIENCE Society for Universal Sacred Music, Mount Kisco, NY Program Coordinator/Consultant (June 2008 - Present) Oversaw core business and operational program functions (e.g. special events, CD production, human resources, quality control, marketing, fundraising program, d evelopment of marketing materials) within company operations. Supported all outs ourced contracts with other vendors, and maintained communications with webmaste r, accountants and lawyers nationally and internationally. Ongoing opportunities to find innovative areas for company growth and development. Selected Accomplishments * Product Development - Played key role in managing all aspects of CD developmen t from ground floor up, taking product from initial recording through to final r etail package shipped to marketing company. * Coordination - Led coordination of teams in special events including marketing , materials' design, musicians, sound and lighting, security, catering, and more . * Workflow - Improved workflow of company by revamping entire organization of of fice administrative structure to improve efficiency and teamwork. * E-blasts - Implemented regular e-blasts to mail-list, including incentive-base d membership and donor system. * Risk Management - Helped draft legal documents together with lawyers for vendo r, independent contractor and employee contracts. * Budgeting - Ongoing evaluation of areas for budget cuts resulting in savings o f nearly $150K over 24 months, and specifically a 38% reduction in expenses for our 2010 Festival, saving almost $100K!
Higher Places Media, White Plains, NY Computer Consultant (October 2006-June 2008) Worked independently as a computer consultant for variety of non-profit and forprofit businesses, including customization of websites, search engine optimizati on, online marketing strategies, and computer software instruction. Selected Accomplishments * Website Evaluation - redesigned websites and implemented online strategies to increase exposure and growth into desired niches, driving positive business grow th overall, including sales, donations, and product inquiries. * Software Instruction - taught computer software to preschool through 8th grade , revamping existing curriculum with innovative solutions to integrate Photoshop , Office and more into local schools. Judaica Resources Inc, White Plains, NY President/Owner (1994-February 2008) Established and developed growing e-commerce gift business, holding full scope o f responsibility that included financial management, strategic market planning, business development, national and international negotiation, purchasing, custom er satisfaction and quality control, and human resources. Selected Accomplishments * Development and Management - Developed and managed three online gift businesse s, retail and wholesale, building from the ground floor up, and established soli d niche in online market. * Webmaster - Designed and optimized websites using current SEO techniques utili zing keyword analysis, online marketing, pay-per-click, and development of new S EM opportunities as online market became more complex. * Research - Researched new products nationally and internationally, including v endor and contract negotiation. * Finances - Financial management of company including budgeting. * Human Resources - Human resources including hiring of seasonal employees. * Marketing - Overall company growth within our online niche through intensive m arketing strategies almost 400%. * Sales Director - Directed retail sales and gift development, finding innovativ e solutions to the increasingly complex and competitive world of internet retail sales, resulting in a successful sale of the business in February 2008. Shalom Yisrael Inc, White Plains, NY Office Manager (April 1997-June 2008) Managed office and assisted in all aspects involving development of start-up non -profit organization. Designed, optimized and administered website, assisted in budget preparation, attended board meetings as active participant, managed finan cial books, and oversaw administrative operations within organization. Selected Accomplishments * Volunteers - Worked closely with organization volunteers on weekly basis and f or special events, training and mentoring as necessary to ensure teamwork, creat ion of any necessary lesson plans, and smooth transitions. * Special Events - Coordinated special events and worked with cross-functional t eams to ensure all aspects of those events were covered including volunteers, mu sicians, financially, marketing, sound, equipment, catering, etc.
* Education - Director of religious school in charge of education from 1st throu gh 8th grade, including coordinating teachers, arranging curriculum, and special events. * Fundraising - Basic fundraising including helping increase organization's dono r base as well as creating incentives for existing donors. * Business Development - Business plan development including redesign of all mar keting and administrative materials, creation and launch of new website, assisti ng with monthly newsletter, and ongoing initiatives to assist with company growt h. ADDITIONAL SKILLS AND ACCOMPLISHMENTS 80 wpm typing; Microsoft Office Suite. FrontPage; Expression Web; QuickBooks; Co nstant Contact; Adobe Photoshop; 20+ years' public speaking experience. Member o f AFP. EDUCATION AND CREDENTIALS Aberdeen University, Aberdeen, Scotland - B.Div (bachelor degree, honors) Rice University, Houston - Fund Development Certificate (in process of completio n) California Department of Education - CBEST
PROFESSIONAL EXPERIENCE Society for Universal Sacred Music, Mount Kisco, NY Program Coordinator/Consultant (June 2008 - Present) Oversaw core business and operational program functions (e.g. special events, CD production, human resources, quality control, marketing, fundraising program, d evelopment of marketing materials) within company operations. Supported all outs ourced contracts with other vendors, and maintained communications with webmaste r, accountants and lawyers nationally and internationally. Ongoing opportunities to find innovative areas for company growth and development. Selected Accomplishments * Product Development - Played key role in managing all aspects of CD developmen t from ground floor up, taking product from initial recording through to final r etail package shipped to marketing company. * Coordination - Led coordination of teams in special events including marketing , materials' design, musicians, sound and lighting, security, catering, and more . * Workflow - Improved workflow of company by revamping entire organization of of fice administrative structure to improve efficiency and teamwork. * E-blasts - Implemented regular e-blasts to mail-list, including incentive-base d membership and donor system. * Risk Management - Helped draft legal documents together with lawyers for vendo r, independent contractor and employee contracts. * Budgeting - Ongoing evaluation of areas for budget cuts resulting in savings o f nearly $150K over 24 months, and specifically a 38% reduction in expenses for our 2010 Festival, saving almost $100K!
Higher Places Media, White Plains, NY Computer Consultant (October 2006-June 2008) Worked independently as a computer consultant for variety of non-profit and forprofit businesses, including customization of websites, search engine optimizati on, online marketing strategies, and computer software instruction. Selected Accomplishments * Website Evaluation - redesigned websites and implemented online strategies to increase exposure and growth into desired niches, driving positive business grow th overall, including sales, donations, and product inquiries. * Software Instruction - taught computer software to preschool through 8th grade , revamping existing curriculum with innovative solutions to integrate Photoshop , Office and more into local schools. Judaica Resources Inc, White Plains, NY President/Owner (1994-February 2008) Established and developed growing e-commerce gift business, holding full scope o f responsibility that included financial management, strategic market planning, business development, national and international negotiation, purchasing, custom er satisfaction and quality control, and human resources. Selected Accomplishments * Development and Management - Developed and managed three online gift businesse s, retail and wholesale, building from the ground floor up, and established soli d niche in online market. * Webmaster - Designed and optimized websites using current SEO techniques utili zing keyword analysis, online marketing, pay-per-click, and development of new S EM opportunities as online market became more complex. * Research - Researched new products nationally and internationally, including v endor and contract negotiation. * Finances - Financial management of company including budgeting. * Human Resources - Human resources including hiring of seasonal employees. * Marketing - Overall company growth within our online niche through intensive m arketing strategies almost 400%. * Sales Director - Directed retail sales and gift development, finding innovativ e solutions to the increasingly complex and competitive world of internet retail sales, resulting in a successful sale of the business in February 2008. Shalom Yisrael Inc, White Plains, NY Office Manager (April 1997-June 2008) Managed office and assisted in all aspects involving development of start-up non -profit organization. Designed, optimized and administered website, assisted in budget preparation, attended board meetings as active participant, managed finan cial books, and oversaw administrative operations within organization. Selected Accomplishments * Volunteers - Worked closely with organization volunteers on weekly basis and f or special events, training and mentoring as necessary to ensure teamwork, creat ion of any necessary lesson plans, and smooth transitions. * Special Events - Coordinated special events and worked with cross-functional t eams to ensure all aspects of those events were covered including volunteers, mu sicians, financially, marketing, sound, equipment, catering, etc.
* Education - Director of religious school in charge of education from 1st throu gh 8th grade, including coordinating teachers, arranging curriculum, and special events. * Fundraising - Basic fundraising including helping increase organization's dono r base as well as creating incentives for existing donors. * Business Development - Business plan development including redesign of all mar keting and administrative materials, creation and launch of new website, assisti ng with monthly newsletter, and ongoing initiatives to assist with company growt h. ADDITIONAL SKILLS AND ACCOMPLISHMENTS 80 wpm typing; Microsoft Office Suite. FrontPage; Expression Web; QuickBooks; Co nstant Contact; Adobe Photoshop; 20+ years' public speaking experience. Member o f AFP. EDUCATION AND CREDENTIALS Aberdeen University, Aberdeen, Scotland - B.Div (bachelor degree, honors) Rice University, Houston - Fund Development Certificate (in process of completio n) California Department of Education - CBEST
