Amex Platinum Summary Clients En
Content
The Platinum Card®
Summary of Services
Platinum Service
You can reach Platinum Service free at home or abroad on
00800 80 00 602 (also see the back of your Platinum Card).
Fax: +41 44 385 62 61
www.americanexpress.ch/platinum
If you are calling from a country which does not offer this free service,
please dial + 41 44 659 63 72 (at that country’s tariff or as a reversedcharge call)
In case of medical emergency call :
+49 89 500 70 232 (AXA Platinum Assist)
Travel Benefits
Platinum Travel Service
24/7 on 00800 80 600 602
For all your travel needs. Reservations and travel information ,
locally and worldwide
Priority Pass1
Free for principal cardholders and additional cardholder. One
accompanying person pays 27 USD per entry.
Grants you and your additional cardholder access to over 600
airport lounges worldwide
Airport Club lounge access2
Free for you, your partner and children up to 21 years of age or
up to 2 companions, regardless of the class booked
Enjoy the peace and quiet and relax in the American Airlines
Admiral Club, Continental Airlines Presidents Clube and Delta
Airlines Delta Sky Club airport lounges
International Airline Programme
Advantages with our Partner Airlines, inc. special tariffs
Fine Hotels & Resorts and Small Luxury Hotels
Exclusive advantages for American Express Cardmembers
including room upgrades and late check-out
Preferred Extra Hotels and Worldwide Cities & Resorts
Hotel Programmes
Abercrombie & Kent and Orient Express
Travel in luxury and style with these premium tour operators
VIP Travel
Cruises, Limousine, Private Jet and Yacht Charter
Lifestyle Benefits
Platinum Concierge Service
24/7 on 00800 80 600 602
Priority treatment and service globally from flowers and tickets
to tables at the best restaurants
Fine Dining Programme
To reserve tables all over Switzerland
Exclusive Events
A calendar of events for Platinum Cardmembers
Rewards & Offers
Membership Rewards®
1 CHF = 1 point4 (points do not expire)
Additional and supplementary cards also earn points.
Each transaction with your Card earns points to exchange on
flights, travel, gifts and other rewards. You can also book travel
with your points.
American Express Selects™
Global offers with our partners in retail, travel and leisure.
Security
Lost card/replacement card
Generally within 24 hours (at home and abroad)
Liability in case of loss/theft
None, as long as duty of care & cooperation obligations are met
1
Services are provided by Priority Pass. Priority Pass General Terms and Conditions apply.
Please note that the full terms and conditions can be found at www.americanexpress.ch/platinum
3 Except for fees, interest, cash withdrawals and Travellers Cheques
2
Insurance & Assistance
Transport Accident Insurance1
Pay for your tickets using your Platinum Card and enjoy
transport insurance (aeroplane, rail ship, bus, taxi, rental car)
In case of disability
In case of death
1000 000 CHF
1000 000 CHF
Travel Inconvenience Insurance1
Subsistence, hotel accommodation in case of flight delays , flight
cancellation
Up to 400 CHF
Missing connecting flights
Up to 400 CHF
Delayed luggage by at least 6 hours (clothing, toiletries)
Up to 1000 CHF
Delayed luggage by at least 48 hours (clothing, toiletries0
Up to 2000 CHF
Emergency Assistance abroad (Gold Assist)1
Emergency medical treatment
3000 000 CHF
Transport to the nearest hospital or repatriation
Vehicle Assistance (Gold Assist) Vehicle Breakdown support1
Assist)1
Cancellation Assurance (Platinum
Travel cancellation as a result of illness or accident
Up to 30 000 CHF
Loss damage waiver for rental cars1
For rental cards abroad
Up to 120 000 CHF
Luggage insurance
Up to 6 000 CHF
Purchase Protection insurance1
Up to 2 000 CHF per insured event & max. 10 000 CHF / 12mths
Return Protection Insurance1
Up to 1 000 CHF per insured event & max. 8 000 CHF / 12mths
Services
Spending Limit
No pre set (fixed) spending limit
Cash withdrawal using your Platinum Card
Over 800 000 ATMS worldwide with the American Express® logo
4 000 CHF over a week
Billing
In CHF
Personal PIN Code
Only with DD
Travellers Cheques
6 CHF (processing fee + 1% commission)
Online Account Access
You can register directly at www.americanexpress.ch/platinum
You can access your card account online at any time and
anywhere to check your balance, transactions and your
Membership Rewards points balance.
Methods of Payment
Bank transferral
Bank name: Credit Suisse AG, 8070 Zurich
Acc No: 0195-9500250-08-3. Sort code: 4835
IBAN No: CH86 0483 5950 0250 0800 3
Swift code: CRESCHZZ80A
Pay-in slip
PC Account: 80-500-4. For the benefit of Swisscard AECS AG,
8810 Horgen, 0195-9500250-08-3. Please enter your card
number “3758...” in the comment box
Direct Debit (DD)
Download the DD form at www.americanexpress.ch/platinum or
request it from Platinum Service
The exact terms and conditions (incl. Insured sums and disclaimers) can be found in the insurance terms and conditions, which you receive or have received in extract form for your
information and can be viewed in their full version at www.swisscard.ch or requested from Swisscard AECS AG. The full version shall take precedence in case of contradictions.
Please take the exact terms and condition from the General Terms and Conditions, which can be found at www.americanexpreess.ch/platinum or requested from Swisscard AECS AG
All benefits and services mentioned in this guide are valid at time of print and may be changed ta any time.
Swisscard AECS AG, PO Box 227, CH-8810 Horgen, www.americanexpress.ch/platinum
American Express Cards issued in Switzerland by Credit Suisse AG under licence of American Express TRS Co Inc.
Processing services provided by Swisscard AECS AG, Travel and Concierge Services provided by American Express International Inc, Wilmington, Zurich branch
Summary of Services
Platinum Service
You can reach Platinum Service free at home or abroad on
00800 80 00 602 (also see the back of your Platinum Card).
Fax: +41 44 385 62 61
www.americanexpress.ch/platinum
If you are calling from a country which does not offer this free service,
please dial + 41 44 659 63 72 (at that country’s tariff or as a reversedcharge call)
In case of medical emergency call :
+49 89 500 70 232 (AXA Platinum Assist)
Travel Benefits
Platinum Travel Service
24/7 on 00800 80 600 602
For all your travel needs. Reservations and travel information ,
locally and worldwide
Priority Pass1
Free for principal cardholders and additional cardholder. One
accompanying person pays 27 USD per entry.
Grants you and your additional cardholder access to over 600
airport lounges worldwide
Airport Club lounge access2
Free for you, your partner and children up to 21 years of age or
up to 2 companions, regardless of the class booked
Enjoy the peace and quiet and relax in the American Airlines
Admiral Club, Continental Airlines Presidents Clube and Delta
Airlines Delta Sky Club airport lounges
International Airline Programme
Advantages with our Partner Airlines, inc. special tariffs
Fine Hotels & Resorts and Small Luxury Hotels
Exclusive advantages for American Express Cardmembers
including room upgrades and late check-out
Preferred Extra Hotels and Worldwide Cities & Resorts
Hotel Programmes
Abercrombie & Kent and Orient Express
Travel in luxury and style with these premium tour operators
VIP Travel
Cruises, Limousine, Private Jet and Yacht Charter
Lifestyle Benefits
Platinum Concierge Service
24/7 on 00800 80 600 602
Priority treatment and service globally from flowers and tickets
to tables at the best restaurants
Fine Dining Programme
To reserve tables all over Switzerland
Exclusive Events
A calendar of events for Platinum Cardmembers
Rewards & Offers
Membership Rewards®
1 CHF = 1 point4 (points do not expire)
Additional and supplementary cards also earn points.
Each transaction with your Card earns points to exchange on
flights, travel, gifts and other rewards. You can also book travel
with your points.
American Express Selects™
Global offers with our partners in retail, travel and leisure.
Security
Lost card/replacement card
Generally within 24 hours (at home and abroad)
Liability in case of loss/theft
None, as long as duty of care & cooperation obligations are met
1
Services are provided by Priority Pass. Priority Pass General Terms and Conditions apply.
Please note that the full terms and conditions can be found at www.americanexpress.ch/platinum
3 Except for fees, interest, cash withdrawals and Travellers Cheques
2
Insurance & Assistance
Transport Accident Insurance1
Pay for your tickets using your Platinum Card and enjoy
transport insurance (aeroplane, rail ship, bus, taxi, rental car)
In case of disability
In case of death
1000 000 CHF
1000 000 CHF
Travel Inconvenience Insurance1
Subsistence, hotel accommodation in case of flight delays , flight
cancellation
Up to 400 CHF
Missing connecting flights
Up to 400 CHF
Delayed luggage by at least 6 hours (clothing, toiletries)
Up to 1000 CHF
Delayed luggage by at least 48 hours (clothing, toiletries0
Up to 2000 CHF
Emergency Assistance abroad (Gold Assist)1
Emergency medical treatment
3000 000 CHF
Transport to the nearest hospital or repatriation
Vehicle Assistance (Gold Assist) Vehicle Breakdown support1
Assist)1
Cancellation Assurance (Platinum
Travel cancellation as a result of illness or accident
Up to 30 000 CHF
Loss damage waiver for rental cars1
For rental cards abroad
Up to 120 000 CHF
Luggage insurance
Up to 6 000 CHF
Purchase Protection insurance1
Up to 2 000 CHF per insured event & max. 10 000 CHF / 12mths
Return Protection Insurance1
Up to 1 000 CHF per insured event & max. 8 000 CHF / 12mths
Services
Spending Limit
No pre set (fixed) spending limit
Cash withdrawal using your Platinum Card
Over 800 000 ATMS worldwide with the American Express® logo
4 000 CHF over a week
Billing
In CHF
Personal PIN Code
Only with DD
Travellers Cheques
6 CHF (processing fee + 1% commission)
Online Account Access
You can register directly at www.americanexpress.ch/platinum
You can access your card account online at any time and
anywhere to check your balance, transactions and your
Membership Rewards points balance.
Methods of Payment
Bank transferral
Bank name: Credit Suisse AG, 8070 Zurich
Acc No: 0195-9500250-08-3. Sort code: 4835
IBAN No: CH86 0483 5950 0250 0800 3
Swift code: CRESCHZZ80A
Pay-in slip
PC Account: 80-500-4. For the benefit of Swisscard AECS AG,
8810 Horgen, 0195-9500250-08-3. Please enter your card
number “3758...” in the comment box
Direct Debit (DD)
Download the DD form at www.americanexpress.ch/platinum or
request it from Platinum Service
The exact terms and conditions (incl. Insured sums and disclaimers) can be found in the insurance terms and conditions, which you receive or have received in extract form for your
information and can be viewed in their full version at www.swisscard.ch or requested from Swisscard AECS AG. The full version shall take precedence in case of contradictions.
Please take the exact terms and condition from the General Terms and Conditions, which can be found at www.americanexpreess.ch/platinum or requested from Swisscard AECS AG
All benefits and services mentioned in this guide are valid at time of print and may be changed ta any time.
Swisscard AECS AG, PO Box 227, CH-8810 Horgen, www.americanexpress.ch/platinum
American Express Cards issued in Switzerland by Credit Suisse AG under licence of American Express TRS Co Inc.
Processing services provided by Swisscard AECS AG, Travel and Concierge Services provided by American Express International Inc, Wilmington, Zurich branch
