A diagram from Malcolm Payne's book 'Anti-bureaucratic social work' illustrating how social workers can combat managerialism and new ppublic management polciies in their practice.
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Anti-bureaucratic Practice
From: Malcolm Payne (2000) Anti-Bureaucratic Social Work Birmingham: Venture
Anti-bureaucratic practice starts from citizens in the context of their community, and focuses on the service user (client) network and the worker’s professional network. The worker brings these together in the service context (agency).