Assistant Manager or Manager or Store Manager or Branch Manager

EMPLOYMENT April 2010-July 2010 US Census Bureau Columbus, OH Crew Leader * Managed a crew of 12 enumerators, reviewed questionnaires and data collected, maintained the integrity and privacy of the statistical data, addressed performa nce issues, identified over 250 housing units that were not enumerated in my cre w leader district lending to more accurate data. November 2008-April 2009 Banker's Life & Casualty Columbus, OH Licensed Insurance Agent * 100% Commissioned Sales. Scheduled sales appointments by telephoning leads, p erformed sales presentations to potential clients in their homes, provided custo mer service after the sale. December 2005-October 2008 Huntington National Bank (formerly Sky Bank) Westerville, OH Assistant Banking Office Manager 9/2007-10/2008, Acting Financial Center Manager (2/2007-9/2007), Personal Banker (12/2005-2/2007) * Provide customer service through the merger process with Sky Bank, develop and maintain personal and business client relationships, supervise and mentor perso nal bankers and tellers, provide guidance on developing daily, weekly, monthly, and yearly individual goals to meet sales plan goals identified for the branch a nd district through the review of OPS reports for branch, assist the manager in controlling branch expenses, present Huntington at Work to employers and subsequ ently employees to increase business. February 2004 - December 2005 FirstMerit Bank, NA Delaware, OH Banking Center Representative * Mentor and train new banking center representatives, develop group banking rel ationships with local business; provide customer service through perfect account openings, and transactions; and proactive teleconsulting. 2001 - 2004 Barnes & Noble Booksellers Columbus, OH Head Cashier * Train new booksellers, maintain the cash office, handle change orders, provide customer service, promote sales within the business, computers, and science sec tions of the store. 1998-2000 State of Ohio, Office of the Auditor Cleveland, OH Assistant Auditor I * Analyze operations, conduct interviews with key management and staff, make rec ommendations for improving efficiency and saving money, and prepare written perf ormance audit reports for various school districts and cities. EDUCATION 1996 - 1998 Kent State University Kent, OH Masters of Public Administration * Graduated with a concentration in budget and finance management 1992 - 1996 Heidelberg College Tiffin, OH Bachelor of Science in Public Administration and Political Science * Spent a semester at American University and interned at Washington Workshops F oundation

* Omicron Delta Kappa, John C Shinn Award, and Softball First Team All-American 1994 and 1995 VOLUNTEER ACTIVITIES Women of the Moose Chapter 1427 * 2010-August 2010 served as Senior Regent organizing volunteers, fundraising, a nd presiding over meetings * 2009-2010 served as Recorder maintaining financial and membership documentatio n. Central Ohio Amateur Radio Emergency Services * 2002 served as Newsletter Editor publishing a monthly newsletter with events and articles related to emergency communications * 2006-2010 served as Training Manager developing and implementing a formal trai ning structure for new and current members of the organization as well as conduc ting training sessions. Central Ohio Traffic Net * 2003-2006 served as Net Manager organizing two volunteers for each e year to serve in different capacities and ensure a traffic net was ay. Coordinated an Emergency Simulation once a year which lasted an end each time to test skills and the system. Ran a yearly in person as needed. night of th held each d entire week meeting or