Auditor

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JOHN WALKER 6724 East Soaring Eagle Way Scottsdale, Arizona 85266 480.518.6977 [email protected] Professional Summary Dynamic financial, operational and technical audit manager, with a history of ap plying risk analysis and auditing expertise to a variety of workflow and process operations, while maximizing functionality and regulatory compliance. Accompli shed Project Manager with record of outperforming objectives and spearheading su ccessful process initiatives. Audit and Project Management Financial, Operational, and Technical Audits Financial and IT Controls Regulatory Compliance Risk Assessment Teamwork & Leadership Communication Excellence Professional Experience Marix Servicing LLC (2009 - Present) Sub-prime nationwide loan servicer, founded in 2007, specializing in positive cu stomer approach and workout packages. Audit Director Challenge: Provide management expertise combined with independent and objective auditing, c onsulting and management services to enhance corporate processes and controls. Balance business priorities involving consulting for operational enhancements, I T/security analysis and regulatory compliance with risk assessments and audit pl ans. Response: - Identified significant risk areas based on industry standards, regulations and business practices. - Created 3-year audit plan, with Board of Directors approval, to address high r isk areas. - Improved productivity of audit department over 100% by directing 20 internal a udits in 1st year of management, exceeding the total for previous 2 years. - Authored process flows for all SOX-related business and financial processes, w ith emphasis on identification and confirmation of key control existence and eff ectiveness. - Identified several significant financial risks, including potential for employ ee fraud without detection. - Delivered recommendations with potential for saving over $100,000 in payments and/or fees. - Redesigned audit reports, resulting in greater comprehension of issues and rec ommendations. - Identified scope deficiencies in major project to automate monthly disbursemen ts totaling $10 million. eTelecare Global Solutions (2007 - 2009)

A $300 million business process outsourcing company with 13,000 employees in Asi a and the Americas. Systems Project Manager Challenge: Provide leadership and management for senior IT Engineering staff; enhance and p rovide controls for the systems infrastructure supporting the financial applicat ions, network security, email, and data storage for a global enterprise with 4 d ata centers, 600+ file servers and 10,000+ call center employees. Balance corpo rate priorities with daily operational risk assessments and support for multiple system projects. Response: - Managed and implemented the controls and processes for delivering an enterpris e-wide PCI compliance project 8 months ahead of schedule (4 months vs. initially anticipated 12); created risk assessment methodology and remediation process. - Provided risk analysis and framework for bolstering infrastructure by devising 14-point strategic plan to enhance servers, networks, applications, websites, d ata warehousing, email, and inventory management. - Designed secure workflow process for server patch management to cut maintenanc e hours by 70% and provide better control and security over server infrastructur e - Established quarterly system audits to ensure continued alignment of design st andards, financial servers, and security certificates with enterprise audit requ irements. Senior Information Systems Auditor Challenge: Provide financial/technical audit expertise, project management and workflow pro cess review for the implementation of Sarbanes-Oxley (SOX), COBIT and COSO contr ols and processes in both IT and financial environments. Analyze, implement and administer audit department application tool. Response: - Assisted in management of the SOX finance and IT audit process; coordinated re view process with business and IT staff; provided technical and financial recomm endations for correction of control deficiencies; compressed vulnerability cycle from 120 to 30 days by designing new compliance processes. - Provided extensive support for external auditors in the areas of risk assessme nt, evaluation of workflow processes, and determination of audit process and sco pe. - Completed financial and SOX audits in Revenue, Corporate Tax, Stock Options, F ixed Assets, and Payroll. Provided 2nd level review for financial/SOX audits in volving G/L, A/P, and A/R. - Performed detailed control review of automated financial systems supporting al l accounting functions. - Improved audit team documentation efficiency by implementing and administering the audit department's automated application tool for storing and reporting on audit projects. Fidelity National Information Services (2004 - 2007) Global payments and electronic processing firm with significant internet presenc e supporting financial & business clientele. Sr. Information Systems Auditor Challenge:

Design, implement, and manage the process of auditing the corporate Project Mana gement Office (PMO) and all critical projects related to applications developmen t, systems infrastructure, and compliance with SOX requirements. Assisted with audits and project reporting for financial statement presentation based on the S AP financial system. Response: - Authored the audit plans and a complete set of audit procedures to test, analy ze and validate project management processes for a population of over 1,000 proj ects annually. - Conducted comprehensive audits of 100+ projects annually; provided verbal and written reports to project managers and corporate executives regarding financial and PMO compliance. - Lowered cost of a large project from $17M to $7M ($10M savings) by uncovering substantial control and design deficiencies. - Worked closely with PMO management to streamline project management processes, reducing required tasks from over 130 to less than 40. Aetna, Inc., San Diego, California (1993 to 2004) Leading national insurer. 30,000+ employees. Regional Systems Manager Challenge: Provide management, direction, process improvement, and business operations supp ort for IT infrastructure supporting over 3,000 users in 20 regional sites. Response: - Managed staff responsible for technical processes supporting business operatio ns. Redesigned monthly procedures supporting accounting processes, providing ad ditional reporting options and reducing delivery time from 5 days to less than 1 day. - Created G/L interface specifications for company-wide application implementati on, approved and installed by corporate controller with no changes. - Facilitated several projects designed to enhance business and technical proces ses. - Provided project management support for numerous migrations and office moves. Great American Federal Regional financial institution with over 130 branches. (prior to 1993) Sr. Internal Auditor Challenge: Provide effective staff management while obtaining continuous improvement of aud it functions. Response: - Over 5 years experience managing and directing 30+ financial and operational a udits annually. - Primary focus consisted of auditing commercial and consumer lending operations . - Provided professional audit expertise for confidential and legal issues; perfo rmed over 20 fraud-related audits covering all facets of financial operations. EDUCATION

M.B.A., Information Systems; National University, San Diego, California B.S., Accounting; San Diego State University, San Diego, California CERTIFICATIONS AND ACCOMPLISHMENTS Certified Information Systems Auditor (CISA) Certified Internal Auditor (CIA) Certified in Risk and Information Systems Control (CRISC) IT Infrastructure Library (ITIL) V3 Foundation Microsoft Certified Systems Engineer (MCSE) Project Management Professional Review Course PROFESSIONAL AND TECHNICAL SKILLS Internal Audit (plan, analysis, testing, validation, reporting, follow-up) Accounting and Finance (B.S., Accounting; passed CPA exam) Microsoft Applications (Office, Visio, Access, Powerpoint, Visual Basic) PROFESSIONAL AFFILIATIONS Information Systems Audit and Control Association (ISACA) Institute of Internal Auditors (IIA)

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