Auto Claim Representative or Claims Field Adjuster or Subrogatio

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Auto Claim Representative, Claims Field Adjuster, Subrogation Service Representative with 21 years experience looking for a Direct Contributor position.

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Joel Eady 2415 Thornberry Drive Lawrenceville, Georgia 30044 Home: 770.237.3025 Work: 678.243.5495 Email: [email protected] OBJECTIVE To work as a Claims Field Adjuster where I can apply my education and profession al experiences toward making a positive contribution in support of organizationa l mission, goals and aspirations. QUALIFICATIONS SUMMARY Consistently demonstrates energy, drive and can-do attitude to accomplish goals . Highly dedicated, competent, and motivated achiever. Proven skills in leading projects requiring coordination of resources. Excellent communication and relationship management skills gained through over 2 1 years of customer service experience gained in the insurance industry. Proficient in use of Microsoft Office (Word, Powerpoint, Excel, Outlook, Access) Military Officer (Major, retired) with over 23 years of logistics experience at Company, Battalion, Brigade, and Major Subordinate Command levels. EDUCATION University of Arkansas at Monticello BS, Business Administration, 1985 INSURANCE Associate in Insurance Services, 2001 Certificate in General Insurance, 1995 PROFESSIONAL EXPERIENCES Owner / Manager Safe Ship Store (7/2010 - present) Duluth, Georgia Maintain requirements to be an authorized FedEx ship center, DHL authorized ship ping center, UPS authorized shipping outlet, U-Haul authorized dealer and USPS a pproved shipper. Provide notary, faxing, lamination and copying services to customers. Safely pack and ship customer packages to domestic and international destination s through various providers such as FedEx, UPS, DHL and USPS. Coordinate scheduling of customer packages for pick up with various providers. Actively solicit customers for freight shipping and other services. Monitor, inventory and maintain positive control over supplies and equipment. Reorder supplies and stocks as necessary and within budget Offer office supplies, boxes and moving supplies for sale to general public. Maintain accurate records of store transactions. Achieved current U-Haul dealer ranking (3rd out of approximately 50+) neighborho od authorized dealers in Management Control Office 776 by building and maintain ing a U-Haul clientele through exceptional customer service and products. Claim Representative State Farm Insurance Companies (1/03/1989 6/11/2010) Duluth, Georgia Provided customer service in a fast-paced, high volume, centralized environment

in the states of Georgia and South Carolina. Provided prompt and thorough investigation of automobile claims. Assisted customers through the claims process. Assisted in training of new hires and provided guidance and direction for less-e xperienced team members. Volunteered at Arbitration Forums to participate in hearing cases in dispute pre sented by member insurance companies. Served as Diminished Value expert on team. Performed research and follow-up work for Team Manager. Investigated and settled personal injury claims of unrepresented and represented first and third parties. MILITARY EDUCATION Combined Arms and Service Staff School, 2004 Quartermaster Officer Advanced Course, 2001 Quartermaster Officer Basic Course, 1986 Source and Date of Commission - Army ROTC (Two-Year Program) University of Arkansas at Monticello, 1985 PROFESSIONAL AND CIVIC ORGANIZATIONS Duluth Merchants Association member since 2010 Sponsor of Georgia 511 Info since 2010 Sponsor of North Georgia Baseball Softball Association since 2010 SALARY Negotiable REFERENCES Available upon request

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