Backup Exec Removal 2014

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Steps to completely remove Backup Exec 2014.

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Backup Exec Removal (2014)
These are the full removal instructions if you want to check the system for leftovers:
1) Save any need items of the BE environment. (Just copy the Data and Catalogs
folders from the Symantec\Backup Exec directory after stopping the services in Step
2 below)
2) Stop all Backup Exec Services, SQL Server (BKUPEXEC), MSSQL$BKUPEXEC,
and MSSQL$BKUPEXECDLO Services.
Warning: Incorrect use of the Windows registry editor may prevent the operating system from
functioning properly. Great care should be taken when making changes to a Windows registry. Registry
modifications should only be carried-out by persons experienced in the use of the registry editor
application. It is recommended that a complete backup of the registry and workstation be made prior
to making any registry changes.

3) Remove the following Backup Exec Registry Keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec for Windows
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\DLO
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\VxPush
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Unin
stall\Symantec Backup Exec 11.0
Please Note : Do not remove the following registry key, if Backup Exec needs to be
installed again:
287320 HKEY_LOCAL_MACHINE\Software\Symantec\CRF
4) Delete any folders identified as Backup Exec or SQL, if SQL is also being
uninstalled.
HKEY_LOCAL_MACHINE\Software\Classes\Installer\Products\
-27C846ACBA6625648A529949BAF5D651
-30BF39ED4133E2E4F8549EDB77C6D152

5) Also search through the other GUIDs to find all the ones for Backup Exec
HKEY_CLASSES_ROOT\Installer\Products
(Right click the HKEY_LOCAL_MACHINE\software\classes\Installer\Products key, Click
Find , Type Backup, Click Find, Now check every Key that it finds before deleting.
Check the right hand pane, look for the key "ProductName" It should say "Symantec
Backup Exec Media Server or Remote Agent depending on what was installed. Make
Sure to Right Click on the GUID in the left hand pane and Delete.)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SCSIChanger
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\(delete each key in the
list below)
•Backup Exec
•BackupExecAgentAccelerator
•BackupExecAgentBrowser
•BackupExecDeviceMediaService
•BackupExecJobEngine
•BackupExecManagementService
•BackupExecRPCService
•DLOAdminSvcu
•DLOMaintananceSvc
•SCSIChanger
•bedbg

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SNMP\Parameters\Exte
nsionAgents\(delete each key in the list below)
• Value key: Software\Symantec\Backup Exec For Windows\Backup
Exec\SNMP\Events
• Value key: Software\Symantec\Backup Exec For Windows\Backup
Exec\SNMP\TapeAlert
6) Remove the SQL Instance in one of the following ways:
a. If there is no other SQL instance on this machine delete:
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server
---OR--b. If there are other SQL Instances, follow this procedure:
• Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft
SQL Server
i. Right-click the InstalledInstances value, and then click Modify
from the shortcut menu. The Edit Binary Value dialog box appears.
ii. Remove the BKUPEXEC from the Value data box, and then click
OK.
iii. Right-click the BKUPEXEC key, and then click Delete from the
shortcut menu. The Confirm Key Delete dialog box appears.
iv. Click Yes.
v. Navigate to the following registry location, and delete BKUPEXEC
from the Default value.
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
Server\80\Tools\Service Manager
vi. Right-click the Default value if it is BKUPEXEC, and then click
Delete from the shortcut menu. The Confirm Value Delete dialog box appears.
vii. Click Yes.

• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft
SQLServer\Component Set
i. Perform a search in the registry by highlighting 'My Computer', by
going to Tools - Find search for BKUPEXEC and Delete all values identified.
NOTE: Be sure to Check "Keys", "Values", and "Data" under Tools | Find | Look at
NOTE: You will not be able to delete any of the values identified as legacy registry
keys. Just page through these to the next set.
---OR--c. If using a SQL instance other than the BKUPEXEC instance:
i. Detach the BEDB database. (Refer to SQL documentation on how
to detach a database from a SQL instance.)
ii. Remove the BEDB files bedb_dat.mdf and bedb_log.ldf from SQL
instance data and log folders.
iii. If there are additional SQL instances on this server other than
BKUPEXEC,
NOTE: Browse to \Program Files\Microsoft SQL Server. That folder contains
all SQL instances on the server.
Instances named MSSQL$BKUPEXEC are related to an install of
Backup Exec 10.0 and SQL 2000 and can be removed without consequences.
SQL instances for SQL 2005 will be named MSSQL.1. MSSQL.2
and so on for each instance.
Inside each instance folder, the name of the instance will show
(Eg. BKUPEXEC, ACT!, ETC)
iv. Delete the one that is identified as being the Backup Exec one
and make note of the number.
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
Server
v. Delete the SQL folder with the same MSSQL number that is
identified in the Program Files folder

7) Remove all Backup Exec files from install directories (Note: %SystemRoot% is
typically C:\Windows)
• Backup Exec Installation Directory. The default installation directory is
C:\Program Files\Symantec\Backup Exec
• Backup Exec Maintenance Installation Files (if present)
- %SystemRoot%\Installer\{BEA465C8-2923-42C6-9141BE44739A6A80} (32-bit system)
- %SystemRoot%\Installer\{ACE16FD9-EB87-42F4-9CB56FA8C820C9CD} (64-bit system)
• Also, Create a new column in the installer by right-clicking on the column
headers.
- Choose "Author" Drag that column all the way to the left so that
it is next to the MSI files.
- Mouse over the msi files. if the MSI are identified as belonging to
Backup Exec or Veritas, Delete them
• Backup Exec Drivers located in %SystemRoot%\System32\Drivers
- *.VSD (all files with a .vsd extension)
- SCSICHNG.INF
- SCSICHNG.SYS
- oemtap.inf
- oemtap0.inf
- %systemroot% assembly, make sure there are no entries in
there that are called Backup Exec or BKUPEXEC, if they are there, delete them.
NOTE: If the SQL Services startup properly and there no SQL Warnings or errors in
the Windows Event Log or SQL Error Logs, it may not be necessary to perform step
8. Also, if errors do occur while removing SQL Express, it is not recommend to
delete or modify any SQL Files or registry values without first opening a support
case with Microsoft.
8) Remove SQL Express BKUPEXEC and BKUPEXECDLO instances through
Add/Remove Programs (Programs and Features in Windows 2008/Vista/7). These
need to be removed in reverse order of how they appear in Add/Remove Programs
(or Programs and Features)

• Microsoft SQL Server 2005
• Microsoft SQL Server Native Client
• Microsoft SQL Server Setup Support Files (uninstallation of Microsoft SQL
Server 2005 should remove this item)
• Microsoft SQL Server VSS Writer (uninstallation of Microsoft SQL Server
2005 should remove this item)
9) Delete the Backup Exec icon from the Desktop.
10) Delete the Backup Exec program group from:
• \Documents and Settings\All Users\Start Menu\Programs
11) Reboot the system.

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