billing

SERVICE CONNECTION & BILLING Er Lalrinmawia, MES Power & Electricity Department hnathawh hi hlawm lian pui pui Generation, Transmission leh Distribution ah a then theih a, heng hna zawng zawng hi a tawpna chu a hmangtu consumer hnenah a ni a, thawh a nihna chhan pawh a hmangtu consumer vang a ni bawk. Power network atanga consumerte va suihzawm hi service connection a ni a, tin, consumerte’n electric leh a kaihhnawih an hman man chawitir hi billing tih a ni leh bawk. Chuvangin, Service Connection & Billing chu Power & Electricity Department hnathawh zawng zawng hmawr bawkna a ni a, Power hmangtu consumer/mipuite laka Department hmel pho chhuahna a ni a, Department leh power hmangtu consumer/mipuite inzawmna (interface) a tihtheih bawk awm e. Service Connection: Tunlaiah chuan Electric tel lovin kan khawsa thei tawh meuh lova, chuvangin, insak zawh tawh chuan electric neih thuai kan duh thin a, connection lak dan leh a kaihhnawih hnathawh thin tlangpui tarlang ila. Hmun hrang hranga tihdan a inang thlipthlep lova, kan tarlan tur hi Revenue Division, Aizawl hnuaia tihdan tlangpui a ni. 1. Electric Service connection mamawhtu (applicant) chuan Division/EE Office atangin application form lakchhuah tur a ni, hemi rual hian test report form leh challan pekchhuah tel nghal thin a ni. House wiring hi Mizoram Electrical Liscencing Boardin wiring ti tura an phalte (liscence contractor-te) chauh tihtir thin tur a ni. Liscence contractor-te chuan an wiring report hi test report-ah hian an fill-up tur a ni. 2. Application form hi fill-up zawh hnuah test report leh document tul dang - proof of permanent residential address, legal occupation etc te nen SDO/JE office ah thehluh tur a ni. 3. SDO/JE office-a application dawngtu hian uluk takin application hi lo check tur a ni a, fel tawklo a awm chuan consumerte hriattir nghal tur a ni. Consumerte contact no. pawh chhinchhiah thin tur a ni a, a theih phei chuan an in va check (measurement lak) hun tur hrilh nghal tur a ni. Application dawnna register-ah application no., dawn ni etc. ziahluh nghal tur a ni. 4. Sub-Division/Section Office-in measurement lak tur a ni a, chumi atang chuan estimate siam tur a ni a, chumi mil chuan challan pawh fill-up nghal bawk tur a ni a, tin, application forma fill-up ngaite pawh uluk taka fill-up tur a ni. Connection pek tur hi Ban hnai ber atanga 50 metres aia hla a nih chuan connection pek loh tur a ni, LT extension a ngai tihna a ni. 5. Division Office-in Sub-Division Office atanga application a dawn chu uluk takin lo check tur a ni a, fello a awmloh chuan approval no. & date pein approved tur a ni. Chumi hnuah SDO hnenah thawn let leh tur a ni. 6. Sub-Division Office-ah hian new service connection bill – execution charge, load security, meter security, if any etc. siam tur a ni a, he bill hi challana pek tur a nih chuan applicant hnenah challan issue tur a ni. Tin, applicant hian energy meter, service connection wire, etc. a ngaihtuah tur a nih chuan, a dik tak a lei theih nan specification chiang taka hrilh tur a ni a, energy meter pawh test tura hrilh nghal tur a ni. Consumer-in bill a pek fel a, a tihtur a tihfel chuan, a data te fel taka record tur a ni (ledger ah emaw computerise billing software-ah emaw). Chumi hnuah Service connection release order pekchhuah tur a ni. 7. Section Office-in service connection pek tur a ni a. Energy meter pawh uluk taka vuah a, terminal seal no. pawh fel taka chhinchhiah tur a ni. Tin meter reading bookah pawh consumer thar hming, consumer number, meter number etc. te chhinchhiah nghal tur a ni.

8. Consumer data, chhinchhiah tul zawng zawngte – connection pek ni, energy meter seal no. etc hi ledger ah emaw computerise billing software-ah emaw chhinchhiah fel tur a ni. 9. A hun pangngaiah monthly bill siam tawh tur a ni. Flow Chart for Application Process For New Consumer: NOTE
Application Forms issue from Division Office. (Appln no. automatically generated. Name & SubDivision entered in the database)

Application valid only for six months.

Applicant submit Application Form at Section Office Concern after necessary work done

Date of receipt & received by whom should be clearly written.

Section Office check appln forms, take measurement, fill-up data & forwarded to SDO

Form should be checked thoroughly by JE.

SDO check forms and then forwarded to EE for approval

EE checked and approved the application and sent back to SDO

Approval no & Date important.

Entry of Applicant’s data in New application window of Power MBC and prepare new service connection bill by SDO

Data entry continue & Neces. Bill is Prepared.

Applicant make Payment and Test energymeter

Validity of Appln after payment is for one year only. Consumer No. is automatically generated. The appln. form etc will be kept at SDO and only required data for section will be furnish through S/C order. New Consumer enter in Reading book along with initial reading and date of installation

SDO added all necessary applicant’s data in Power MBC and issue Service Connection release order

JE execute release order and submit Meter installed data to SDO. Also make necessary entry to Meter Reading book

Update data in Power MBC and then complete data process for new consumer

Monthly Bill serve continue

Flow chart of Service Connection upto Billing Billing Cycle Introduction of Multi Billing Cycle Hmasawnna tur: Multi Billing Cycle advantage Service connection awlsam zawk, a nih tur ang thlapa pek Bill rang zawka siam Consumer complain centre (Call centre) siam - Billing Cycle