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Who is the 21stCentury Manager? What are the characteristics of a good 21stcentury manager? What is the role of the manager in the 21stcentury organization? A manager is a person who is able to achieve organizational goals/purpose by working with and through people along with other organizational resources. The 21stcentury manager is a person who organizes, executes, and plans the process and production of an organization. The role of the manager traditionally has been the person who has set short term goals for the organization to execute and perform tasks that include the process, procedure, and production of the organization’s purpose or vision. The modern role of the manager has developed to include the role of facilitator in the way the manager accomplishes these tasks.