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SlideShare. Present yourself. Upload Abhishek Gupta ▼ Abhishek Gupta ▼ My Newsfeed My Public Profile My Uploads My Zipcasts New Edit Profile Analytics Help Logout 0 0 Go Pro A study on stress management of employees at syndicate bank 1 year ago Email Favorite Favorited × Download Embed Copy and paste this code into your blog or website Copy Customize Without related content Start from slide number Size (px) 460 x 349 Shortcode for WordPress.com blogs ? Copy Old embed code ? Copy Close We have emailed the verification/download link to "[email protected]". Login to your email and click the link to download the file directly. To request the link at a different email address, update it here. Close Validation messages. Success message. Fail message. Check your bulk/spam folders if you can't find our mail. Loading… Close Loading… Flash Player 9 (or above) is needed to view presentations. We have detected that you do not have it on your computer. To install it, go here.

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Stress Management A STUDY ON “STRESS MANAGEMENT” OF EMPLOYEES AT “SYNDICATE BANK”, HASSAN INTRODUCTION A Stress Management OBJECTIVES OF THE STUDY: 1. Assess current stress level of employees at bank. 2. Identify situations that Stress Management PROBLEM STATEMENT Any research requires a proper understanding of the problem. A well-defined pro

Stress Management TOOLS USED FOR ANALYSIS Primary data was collected through the questionnaire by distributing questio

Stress Management 2.1.1 Bank It is generally said that the word “BANK” has been originated in Italy. In the middle of 12th ce Stress Management 2.1.3 Growth of Bank Merchant bankers issued ‘Hundis’ to remit funds in India such Merchant bankers w

Stress Management Syndicate bank was established in 1925 in Udupi with a capital of Rs8000 by three visionaries –Sri Upend Stress Management 2.2.2 Banking industry overview: PSU banks have been rapidly expanding their balance sheet over the pa Stress Management 2.2.4 VISION •Consolidating position as a premier public sector bank with increased global outreach. •Em Stress Management emphasis on low cost resources by planned strategic initiatives including branch expansion, aggressive m Stress Management banking ambience, to reorient its publicity so as to provide increased visibility to its brand. 12.Inspection Stress Management 2.2.7 OBJECTIVES 1.To have an overview of the organization. 2. To study the departments of the organiza Stress Management 2.3 ORGANIZATION STRUCTURE SyndicateBank ORGANISATIONAL STRUCTURE BOARD OF DIRECTORS CH Stress Management 7. Risk Management & Monitoring Dept. 15 Vigilance Department 8. Treasury & International Banking Di Stress Management • Agriculture • Educational • Pension loans • Priority sector lending. Other services pertain to: • Demat a Stress Management Some of its life-insurance products in association with Bajaj Allianz are; a. INVEST GAIN. b. CASH GAIN. c. Stress Management 2.4.2 LOAN PRODUCTS : a. SyndRent b.SyndSaral c. SyndSenior d. SyndVidyarthi e. SyndNivas f. SyndNiva Stress Management 13.Syndicate Kisan Credit Card(SKCC) 14.Tenant Farm LoanG. 2.4.4 OTHER SERVICES 1. Tele Banking 2. In Stress Management 2.5 Achievements MEMORABLE MILESTONES Growing Far And Wide H.R.Institute OF Higher Education, H Stress Management Dim apur on 17.0 3.20 07 2007 First Bran ch open ed in Miz oram in Aiza wl on 29.0 3.20 07 2007 Bran ch

Stress Management H.R.Institute OF Higher Education, Hassan. 24 Stress Management 2.6 GROWTH OF THE BANK On the back of robust growth in treasury income, Syndicate Bank’s net profit

Stress Management 2.8 SWOT ANALYSIS A SWOT analysis consists of evaluating a company internal strength and weakness a Stress Management 2.8.1 STRENGTHS • The bank is a pioneer in introducing several initiatives such as agricultural financing a Stress Management 2.8.3 OPPORTUNITIES • It has created a good customer base and it is time that it leverages on this streng Stress Management 3. 1 REVIEW OF LITERATURE 3.1.1 Methodology of literature review The review of literature is conducted Stress Management 3.1.2 Evolution of Human resources management Human resource, a relatively new term emerged durin Stress Management H.R.Institute OF Higher Education, Hassan. 32 Stress Management 3.1.4 DEFINITION: “Human resource management aims to improve the productive contribution of individ

Stress Management HRM is a science as it contains an organized body of knowledge consisting of principles and techniques. I Stress Management • HR planning • Union management H.R.Institute OF Higher Education, Hassan. 40

Stress Management H.R.Institute OF Higher Education, Hassan. 45 Stress Management 3.2 INTRODUCTION ABOUT STRESS MANAGEMENT The word stress is derived from the Latin word "string

Stress Management Stress significantly reduces brain functions such as memory, concentration, and learning, all of which are Stress Management attrition affecting the profitability of the organizations.Organizations cutting across industries were geari Stress Management 3. employees accessing personal leave programs such as extended maternity and paternity leave; 4. orga Stress Management Causes of Stress at Home • Death of spouse, family, near relative or friend • Injury or illness of any famil Stress Management Causes of Stress at Work • To meet out the demands of the job. • Your relationship with colleagues. • To Stress Management Common external causes of stress Not all stress is caused by external factors. Stress can also be self-gene Stress Management A MODEL OF STRESS STRE STREO R *perction *pastexrinc *socialuprt *indvual diferncs H.R.Institute OF H

Stress Management 3.2.9 BURNOUT Burnout is a troublesome outcome of stress, it is a state of mind resulting from prolonge

Stress Management And in keeping with the tone of this stress tips section, and since color is regarded by many as a factor in

Stress Management Some strategies used by individual and organization for managing the stress Individual strategies: • Time

Stress Management 3.2.14 Advantages of stress management Business advantages of stress management: • Less absenteeism

Stress Management 4. ANALYSIS AND INTERPRETATION There are approximately say 500 employees working in SYNDICATE B Stress Management The table shows whether employees are able to do their work in the given time without any disturbance Stress Management “Do you get time to attend your personal obligations every day?” Table No- 4.3 Do you get time to atten Stress Management “Do you tend to get angry when you get interrupted at work?” Table No- 4.4 Do you tend to get angry w Stress Management “When you are asked to do something unplanned, do you respond angrily?” Table No- 4.5 Asked to do so Stress Management “Do you respond in a positive manner when asked to do something for which you lack training?” Table N Stress Management “When you are given an unexpectedly heavy work at bank, do you get tensed?” Table No-4. 7 When aske Stress Management Table No- 4.8 Are you happy with your pay-package Yes No Can’t say %age 67.5 32.5 0 70 60 50 40 30 %a Stress Management “Do you feel stressed because banking job is monotonous?” Table No-4. 9 Stressed because banking job Stress Management “Do you lose your temper while being stressed at work?” Table No-4. 10 Do you lose temper while being Stress Management Table No-4. 11 Do you plan your each day and work out Yes No Can’t say that plan %age 52.5 45 2.5 60 5 Stress Management “what could be done by the Management to relieve employees from getting stressed?” Table No- 4.12 M Stress Management “Do you think your colleagues’ are also stressed?” Table No-4. 13 Do you think your colleagues are also Y Stress Management “Does your productivity take a beating when you work under stress?” Table No-4. 14 Productivity take a Stress Management “Does your pay-package indirectly causes you stress?” Table No-4. 15 Pay-package indirectly causes stres Stress Management “Do you find your job stressful” Table No-4. 16 Do you find your job stressful Yes No Can’t say %age 52.5 Stress Management “Are you satisfied with your job?” Table No- 4.17 Are you satisfied with your job Yes No Can’t say %age 4 Stress Management FINDINGS • It is found that the work place is situated in a very crowd place there was lot of disturbance. Stress Management • First and foremost I would like to suggest that, the employees who are working in bank must have priv Stress Management Findings and suggestions are based on the survey conducted and these points are to be looked into and s Stress Management • K. Aswathappa, Organizational behavior , 9th edition, Himalaya house publishing, Page Number 320-34 Stress Management Dear sir/madam, I am Shruthi.M, student of final semester M.B.A(specialization in HRM) studying at H R Stress Management 1. Do you have enough time to perform your work without any disturbance? Yes ( ) No ( ) Can’t say ( ) 2. Stress Management 7. When you are given an unexpectedly heavy work at bank, do you get tensed? Yes ( ) No ( ) can’t say ( ) Stress Management 14. Does your productivity take a beating when you work under stress? Yes ( ) No ( ) can’t say ( ) 15. Doe Stress Management H.R.Institute OF Higher Education, Hassan. 96 Hemanth CRPatnaHemanth CRPatna + Follow Processing... 2190 views, 5 favs, 0 embeds more A study on stress management of employees at syndicate bank

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NK”, HASSAN INTRODUCTION A study on “stress management” with special reference to syndicate bank Hassan. The workplace is a challe bank. 2. Identify situations that cause stress. 3. Be more knowledgeable on techniques/methods to lower stress. 4. Apply various stress re he problem. A well-defined problem is “half work done”. Statement of problem is the section were the reason for taking up a particular to

ionnaire by distributing questionnaires; questionnaire with both close ended and open ended questions have been used as samples respo

n Italy. In the middle of 12th century there was a great financial crisis in Italy due to war. To meet the war expenses, the government of th India such Merchant bankers were known as Seth’ The next stage in the growth of banking was the Goldsmith he started charging someth

by three visionaries –Sri Upendra Ananth Pai, a businessman, Sri Vaman Kudva, an engineer and Dr.T.M.A.Pai, a physician. In the earlier d their balance sheet over the past three years. It is evident from the chart as the gap in business growth of scheduled commercial banks (S increased global outreach. •Emerging as a strong, vibrant, responsive, competitive bank. •Embracing state-of-art technology harnessing branch expansion, aggressive marketing and active involvement of each and every employee. 3.Advances: To build qualitative asset base bility to its brand. 12.Inspection: To migrate progressively from the present transaction oriented system to a risk based audit exercise enh he departments of the organization in detail. 3. To know about all the products and services being offered by the company. 4. To gather s TURE BOARD OF DIRECTORS CHAIRMAN & MANAGING DIRECTOR EXECUTIVE DIRECTOR EXECUTIVE DIRECTOR General Managers Portfolio sury & International Banking Division Regional Offices – 35 Branches – 2221 Chairperson - Basant Seth MD - Basant Seth Directors - A R N r services pertain to: • Demat account • Cash management • Gold coins purchase • Bank draft facilities Apart from the ATM, the Syndica INVEST GAIN. b. CASH GAIN. c. CHILD GAIN. d. RISK CARE. e. TERM CARE. f. LIFETIME CARE g. SWARNA-VISHRANTI h. UNITGAIN i. LOAN PR yarthi e. SyndNivas f. SyndNivasPlus g. SyndPigmy h. SyndKisan i. SyndVahan j.SyndLaghuUdyami k. SyndMahila l. SyndMortgage:SyndPra R SERVICES 1. Tele Banking 2. Internet Banking. 3. ‘Any Branch Banking’. 4. Synd Bill Pay. 5. On-Line Collection of Direct Taxes 6. On-line Ra nstitute OF Higher Education, Hassan. 22 wl on 29.0 3.20 07 2007 Bran ches open ed for the first H.R.Institute OF Higher Education, Hassan. 23

me, Syndicate Bank’s net profit saw a three-fold rise this quarter to Rs 261.56 crore compared with Rs 87.89 crore in the corresponding q

ernal strength and weakness and its external opportunities and threats. The strategy must produce a good fit between a firms internal ca such as agricultural financing and door-to-door banking, which are now recognized as benchmarks by the industry. • The bank has won 2 e that it leverages on this strength to cross sell and up sell its various products to them. • The Bank should enhance its technological capab eview of literature is conducted to analyse various factors for stress management at syndicate bank Hassan. The book and article of vario tively new term emerged during the 1970’s. many people continue to refer to the discipline by its older, more traditional titles, such as pe

oductive contribution of individuals while simultaneously attempting to attain other societal and individual employee objective”. Human

g of principles and techniques. It is also an art. Handling people is one of the most creative arts. It involves the application of theoretical kn

ived from the Latin word "stringi", which means, "to be drawn tight". Stress can destroy the mental stability of any individual. So be it a ki

n, and learning, all of which are central to effective performance at work. Certain tests have shown up to 50% loss of performance in cogn ng across industries were gearing up to provide employees with a stress-free healthy environment. The efforts to address this issue were nity and paternity leave; 4. organizations providing child care facilities. Another way to manage stress is to withdraw from the stressor tem d • Injury or illness of any family member. • Marriage of self or son or daughter or brother or sister. • Separation or divorce from partner. lationship with colleagues. • To control staff under you. • To train your staff and take work from them. • Support you receive from your b ors. Stress can also be self-generated: • Major life changes • Financial problems • Work • Being too busy • Relationship difficulties • Child vual diferncs H.R.Institute OF Higher Education, Hassan. 55

of mind resulting from prolonged exposure to intense emotional stress. It manifests through emotional exhaustion and a combination of n

regarded by many as a factor in affecting mood, the calming shade of green is used for the headings.. Consequences of Stress When estru

ess Individual strategies: • Time management • Meditation and exercise • Physical exercise • Muscle relaxation • Biofeedback • Cognitive

management: • Less absenteeism due to stress-related disorders. • Less worker's compensation loss due to stress-related illness or acciden

loyees working in SYNDICATE BANK out of which 40 non executives are taken as sample size for the survey. A questionnaire consisting of n time without any disturbance. From the data collected it can be analyzed that 55.00% say yes, 20.00% say no& 25.00% can’t say respect o- 4.3 Do you get time to attend your personal Yes No Can’t say obligations every day %age 52.5 42.5 5 60 50 40 30 %age 20 10 0 Yes No 4.4 Do you tend to get angry when you get Yes No Can’t say interrupted at work %age 72.5 27.5 0 80 60 40 %age 20 0 Yes No Can't say In y?” Table No- 4.5 Asked to do something unplanned, do Yes No Can’t say you respond angrily %age 52.5 22.5 25 60 50 40 30 %age 20 10 0 hich you lack training?” Table No- 4.6 Respond in a positive manner when Yes No Can’t say asked to do something for which training is lac nsed?” Table No-4. 7 When asked to do heavy work at bank, Yes No Can’t say do you tensed %age 62.5 25 12.5 70 60 50 40 30 %age 20 10 e 67.5 32.5 0 70 60 50 40 30 %age 20 10 0 Yes No Can't say Interpretation This table shows about the employees satisfaction towards the 9 Stressed because banking job is Yes No Can’t say monotonous %age 52.5 30 17.5 60 50 40 30 %age 20 10 0 Yes No Can't say Interpretati Do you lose temper while being at work Yes No Can’t say %age 62.5 12.5 25 70 60 50 40 30 %age 20 10 0 Yes No Can't say Interpretation T that plan %age 52.5 45 2.5 60 50 40 30 %age 20 10 0 Yes No Can't say Interpretation This table shows about the planning of employees ea ing stressed?” Table No- 4.12 Management to relieve employees High salary Recruit Training Reduce from getting stressed supportive wo think your colleagues are also Yes No Can’t say stressed %age 25 30 45 50 40 30 %age 20 10 0 Yes No Can't say Interpretation This table s ble No-4. 14 Productivity take a beating when you Yes No Can’t say work under stress %age 77.5 20 2.5 80 70 60 50 40 %age 30 20 10 0 Ye -package indirectly causes stress in Yes No Can’t say job 72.5 11.25 16.25 %age 80 70 60 50 40 %age 30 3-D Column 70 20 10 0 Yes No Ca sful Yes No Can’t say %age 52.5 42.5 5 60 50 40 30 %age 20 10 0 Yes No Can't say Interpretation This table shows about the stressful emp our job Yes No Can’t say %age 40 60 0 60 50 40 30 %age 20 10 0 Yes No Can't say Interpretation This table shows about the employee’s sa e there was lot of disturbance. • During job rotation process there was huge workload to each and every employee. • As per my analysis working in bank must have privacy so that they can work efficiently. • The banking hours should not be firmly rigid, so that the employees oints are to be looked into and steps are to be taken in this regard for higher growth. Stress is something that happens in our daily lives an ublishing, Page Number 320-340 • S.S. Khanka, Organizational behavior, 5th edition, Chand & co. Ltd, Page Number 67-72 • Fred luthans, zation in HRM) studying at H R institute of higher education, university of Mysore. As a part of academic curriculum, I am carrying out a p ce? Yes ( ) No ( ) Can’t say ( ) 2. Do you have enough time to spend with your family? Yes ( ) No ( ) Can’t say ( ) 3. Do you get time to attend ensed? Yes ( ) No ( ) can’t say ( ) 8. Are you happy with your pay-package? Yes ( ) No ( ) 9. Do you feel stressed because banking job is mon es ( ) No ( ) can’t say ( ) 15. Does your pay-package indirectly causes you stress? Yes ( ) No ( ) can’t say ( ) 16. Do you find your job stressful

at syndicate bank 1736 views te limited, mysoreA study on procedures for handling absenteeism conducted a… 2628 views aining conducted at hamul 3696 views sal conducted at hamul, hassan 3186 views evel of employee job satisfaction conducted at… 1 view arch on effectiveness of training & development pro… 6563 views

nd commitment of employees 2685 views ers in ktms 331 views yees absenteeism conducted at go go intern… 7478 views ees job satisfaction in hassan co operati… 3289 views udy on level of job satisfaction amongst quality dept … 4577 views inal project 19039 views

ed by male and female employees 5152 views

nt channels 1237 views

s To Retention 1345 views

dy on the performance of mutual fund schemes in the f… 731 views dy on the performance of mutual fund schemes in the f… 529 views nagement company ltd.,Analysis of mutual funds and role of asset management comp… 1503 views ng capital management 1404 views dy on the performance of mutual fund schemes in the f… 759 views

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Hassan. The workplace is a challenging job assignment followed by moderate doses of competitive spirit, constructive conflict and a zeal er stress. 4. Apply various stress reduction techniques to alleviate stress. 5. To know the stress of the employee . 6. Identify emotional, ph reason for taking up a particular topic for research is justified. Many creative efforts fail because the problem is either unclear or it is focu

have been used as samples respondents. On the basis of the tables, the facts are presented in the form of BAR charts. Plan of analysis Th

ar expenses, the government of that period a forced subscribed loan on citizens of the country at the interest of 5% per annum.Such loan dsmith he started charging something for taking care of the money and bullion. The next stage in the growth of banking is the money lend

.A.Pai, a physician. In the earlier days the bank collected as low as two anna daily under the Pigmy Deposit scheme. As the time passed by of scheduled commercial banks (SCB`s) and PSU banks is narrowing. Banks generates a ‘spread’ by accepting deposits and lending advanc ate-of-art technology harnessing human potential and effectively participating in the process of nation building. •Serving its constituents es: To build qualitative asset base of around Rs. 90000 crore by March 2010 to augment the income portfolio of the bank. 4.Priority sector to a risk based audit exercise enhancing the effectiveness of risk management, control and governance processes. H.R.Institute OF Higher ed by the company. 4. To gather study the organizational hierarchy of the company. 5. To gather sufficient information about the comoan ECTOR General Managers Portfolios 1. Corporate Credit Division – I (CCD-I) 9. Priority Sector Credit Dept 2. Corporate Credit Division – II (C MD - Basant Seth Directors - A R Nagappan,Basant Seth, Bhupinder Singh Suri,Dinkar S Punja, George Joseph, K Seetharamu, Kawaljit Singh Apart from the ATM, the Syndicate Bank has other multiple delivery channels such as Internet banking and SMS banking. The bank also h VISHRANTI h. UNITGAIN i. LOAN PROTECTOR j. SYNDDRIVER Cash Management (SCMS) 1.Synd 400 Plus and Synd 500 Plus 2. Savings Depo dMahila l. SyndMortgage:SyndPravasi m. SyndSmallCredit: SyndSuvidha: n. SyndUdyog o. SyndVyapar p. SyndJaiKisan q. SyndShakti 2.4.3 A ction of Direct Taxes 6. On-line Railway Ticket Booking. 7. Western Union Money Transfer. 8. SyndInstant - (RTGS System for instant trans

7.89 crore in the corresponding quarter of the last financial year. The total income of the bank increased 30 per cent, driven mainly by an

ood fit between a firms internal capability and external situation. A scan of internal and external environment is an important part of the s he industry. • The bank has won 25 awards for its excellence in providing banking services. It also offers a wide range of products to serve ld enhance its technological capabilities to differentiate products and services from those of its competitors and continue to implement it san. The book and article of various authors are referred to find out the kinds of methods which are suited for rating in stress level. The r , more traditional titles, such as personnel management or personal administration. The trend is changing. The term now a days used is h

ual employee objective”. Human resource management is concerned with the people who work in the organization to achieve the object

es the application of theoretical knowledge to the problem of human resources. Thus, it is a science as well as an art. H.R.Institute OF High

bility of any individual. So be it a kid, corporate man or a housewife we all deal with stress and its management during our walk of life. It is

o 50% loss of performance in cognitive tests performed by stress sufferers. Some health effects caused by stress are reversible and the bo efforts to address this issue were more pronounced in some industries than others. Experts felt that, though stress at the workplace is a to withdraw from the stressor temporarily. This can be done by relaxing in the staff lounge or taking vacations. Physical exercise, wellness eparation or divorce from partner. • Pregnancy or birth of a new baby. • Children's behavior or disobedience. • Children's educational per • Support you receive from your boss, colleagues and juniors. • Excessive work pressure. • To meet out deadlines. • To give new results. • y • Relationship difficulties • Children and family Common internal causes of stress Not all stress is caused by external factors. Stress can

exhaustion and a combination of negative attitudes. Attitudinal and behavioral symptoms of burnout Emotional exhaustion depersonaliza

nsequences of Stress When estruses becomes distress, job performance decreases and workplace accidents tend to be more common. H

axation • Biofeedback • Cognitive restructuring Organizational strategies: • Role clarity • Supportive climate • Clear career path • Compa

to stress-related illness or accidents . • Improved job performance • Less stressful, more efficient workplace • Improved employee attitu

vey. A questionnaire consisting of 17 questions were distributed to them. The analysis and interpretation are as follows: “Do you have eno say no& 25.00% can’t say respectively about the time to work without any disturbance in bank . “Do you have enough time to spend with 60 50 40 30 %age 20 10 0 Yes No Can’t say Interpretation This table shows whether the employees can spend time to attend their person 40 %age 20 0 Yes No Can't say Interpretation This table shows about the employees anger schedule when they are interrupted at work. F 22.5 25 60 50 40 30 %age 20 10 0 Yes No Can't say Interpretation This table shows about the angry schedule when employees are asked something for which training is lacking %age 30 70 0 70 60 50 40 30 %age 20 10 0 Yes No Can't say Interpretation This table shows about t 25 12.5 70 60 50 40 30 %age 20 10 0 Yes No Can't say Interpretation This table shows whether the employees get tensed when they are g mployees satisfaction towards the pay-package. From the data collected it can be analyzed that 67.500% say yes, 32.500% say no and 0% 10 0 Yes No Can't say Interpretation This table shows the feeling of employees whether their banking job is monotonous . From the data 0 Yes No Can't say Interpretation This table shows whether the employees lose their temper while being stressed at work. From the data bout the planning of employees each day and working on that. From the data collected it can be analyzed that 52.500% say yes, 45.00% sa om getting stressed supportive workload staff %age 35 42.5 12.5 10 Interpretation This table shows about the management relieve steps an't say Interpretation This table shows that colleagues in the bank are stressed . From the data collected it can be analyzed that 25.00% s 80 70 60 50 40 %age 30 20 10 0 Yes No Can't say Interpretation This table shows about the productivity take a beat when an employees w 3-D Column 70 20 10 0 Yes No Can't say Interpretation This table shows whether the employees indirectly stressed with the pay-package ble shows about the stressful employees towards their job. From the data collected it can be analyzed that 52.5.00% say yes, 42.500% say le shows about the employee’s satisfaction towards their job. From the data collected it can be analyzed that 40.00% say yes, 60.00% say y employee. • As per my analysis at bank, the employees were so stressed due to work that they can’t spare enough time for their family irmly rigid, so that the employees can spare some time to their family and can carry out their personal obligations. • There must be prope g that happens in our daily lives and is usually associated with a particular event such as work, family or other responsibilities. There are m age Number 67-72 • Fred luthans, Organizational behavior, 11th edition, Mc.Graw. Hill co’s, Page Number 245-275 • M.N. Mishra , Organ curriculum, I am carrying out a project work in SYNDICATE BANK Hassan. In this regard a questionnaire has been provided to you. Please say ( ) 3. Do you get time to attend your personal obligations every day? Yes ( ) No ( ) Can’t say ( ) 4. Do you tend to get angry when you ge essed because banking job is monotonous? Yes ( ) No ( ) can’t say ( ) 10. Do you lose your temper while being stressed at work? Yes ( ) No 16. Do you find your job stressful? Yes ( ) No ( ) can’t say ( ) 17.Are you satisfied with your job? Yes ( ) No ( ) Can’t Say ( ) **************

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it, constructive conflict and a zeal to get ahead of others and a ways in which individual cope, or deal with stress at work is called stress m mployee . 6. Identify emotional, physical, and mental effects of stress. SCOPE OF THE STUDY The scope of the study is extended only to the blem is either unclear or it is focused in the wrong place. If people have different opinions of what the problem really is, they will constan

of BAR charts. Plan of analysis The data is collected and classified in a organized and systematic manner. • The data is collected and class

erest of 5% per annum.Such loans was known as “compare”, “Minto”. In Germany the word “Monte” was named as “Bank”. It is also said owth of banking is the money lenders, the goldsmith found that on an average the withdrawal of coins were much less than the deposits w

sit scheme. As the time passed by this Pigmy deposit scheme has become the brand equity today. At present bank collects over Rs2 CROR pting deposits and lending advances. This is measured by net interest income (NII), which is the difference between the interest earned an building. •Serving its constituents and shareholders’ as a faithful friendly financial partner. 2.2.5 MISSION The bank continuously envisage folio of the bank. 4.Priority sector credit: To have accelerated and qualitative growth in priority sector lending to reach a level of Rs. 2380 processes. H.R.Institute OF Higher Education, Hassan. 14 ent information about the comoany so as to do its swot analysis. 6. To give our own suggestions for the betterment of the company. H.R.I 2. Corporate Credit Division – II (CCD-II) 10. Premises & Maintenance Dept 3. Retail Banking Department 11. General Administration Dept eph, K Seetharamu, Kawaljit Singh Oberoi, M Bhaskara Rao, M Deena Dayalan, Mocherla Shaskara Rao, R Ramachandran, R Ravi, Ramesh and SMS banking. The bank also has business ties with Visa Inc. to provide credit card and debit card services. 2.4.1 PRODUCT PROFILE A. and Synd 500 Plus 2. Savings Deposit Account: 3. Special Premium Savings Accounts 4. Fixed Deposit Scheme. 5. Vikas Cash Certificate. 6. S SyndJaiKisan q. SyndShakti 2.4.3 AGRICULTURAL LOAN PRODUCTS : 1.Animal Husbandry Scheme 2.Development of Irrigation Infrastructu nt - (RTGS System for instant transfer of funds) 9. Electronic Funds Transfer (EFT) System 10.Syndicate Gift Cheques 11.Insurance Cover for

d 30 per cent, driven mainly by an almost 10-fold increase in treasury income at Rs 270.24 crore (Rs 28.38 crore). Its net interest income s

ment is an important part of the strategic planning process. Environmental factors internal to the firms can be classified as strength (S) an a wide range of products to serve various needs of its customers. • The bank is the first public sector bank to provide BPO services and is tors and continue to implement its Core Banking Solutions plan. • The Bank should also expand its presence in international liberalization ted for rating in stress level. The research has searched many books on stress management to collect the literature about the Hassan. The ng. The term now a days used is human resource management. Coming to the evolution of HRM as a subject, it may be stated that concer

organization to achieve the objective of the organization. It concerns with the acquisition of appropriate human resources, developing the

well as an art. H.R.Institute OF Higher Education, Hassan. 38

ement during our walk of life. It is basically a condition that makes us uncomfortable. Stress could be due to various reasons like financial

by stress are reversible and the body and mind reverts to normal when the stress is relieved. Other health effects caused by stress are so ough stress at the workplace is a global phenomenon, professionals in some industries were more susceptible to stress than others. For i cations. Physical exercise, wellness programs and Employee Assistance Programs are all tools used to control the consequences of stress. ence. • Children's educational performance. • Hyperactive children. • Sexual molestation. • Argument or heated conversations with spou deadlines. • To give new results. • To produce new publications if you are in research area. • Working overtime and on holidays. • New w ed by external factors. Stress can also be self-generated: • Inability to accept uncertainty • Unrealistic expectations • Pessimism • Perfect

motional exhaustion depersonalization Feeling a lack of personal accomplishment Personal, job, and organizational stressors Burnout is th

ents tend to be more common. High stress levels also impair the person's ability to remember information, make effective decisions and

mate • Clear career path • Company-wide program The organizational strategies help reduce the harmful effects of stress in three ways: 1

place • Improved employee attitude • Improved employee overall health Health advantages of stress management: • Decreased stress-re

n are as follows: “Do you have enough time to perform your work without any disturbance?” Table No – 4.1 Enough time to perform work u have enough time to spend with your family?” Table No- 4.2 Do you have enough time to spend with Yes No Can’t say your family %age spend time to attend their personal obligations. From the data collected it can be analyzed that 52.500% say yes, 42.500% say no and 5.0 en they are interrupted at work. From the data collected it can be analyzed that 72.500% say yes, 27.500% say no and 0% can’t say respe edule when employees are asked to do something unplanned. From the data collected it can be analyzed that 52.500% say yes 22.500% sa pretation This table shows about the employees response when they are asked to do something in which they are lack in training. From th oyees get tensed when they are given to do an unexpectedly heavy work at bank. From the data collected it can be analyzed that 62.500% % say yes, 32.500% say no and 0% can’t say respectively about their satisfaction towards the pay-package. H.R.Institute OF Higher Educatio b is monotonous . From the data collected it can be analyzed that 52.5.00% say yes, 30.00% say no and 17.5.00% can’t say respectively ab g stressed at work. From the data collected it can be analyzed that 62.500% say yes, 12.500% say no and 25.00% can’t say respectively abo d that 52.500% say yes, 45.00% say no and 2.500% can’t say respectively about the planning of employees and work on that plan. H.R.Ins ut the management relieve steps for employees from being stressed . From the data collected it can be analyzed that 35.00%say high sala d it can be analyzed that 25.00% say yes, 30.00% say no and 45.00% can’t say respectively about their colleagues stressed in bank. H.R.Ins take a beat when an employees work under stress. From the data collected it can be analyzed that 77.500% say yes, 20.00% say no and 2. tly stressed with the pay-package. From the data collected it can be analyzed that 72.500% say yes, 11.25% say no and 16.25% can’t say r at 52.5.00% say yes, 42.500% say no and 5.00% can’t say respectively about the stressed employees towards their work. H.R.Institute OF d that 40.00% say yes, 60.00% say no and 0% can’t say respectively about their satisfaction Findings and suggestion H.R.Institute OF Highe pare enough time for their family. • Employees even can’t spend time for their personal obligations every day. • To overcome their stress obligations. • There must be proper training process in bank so that the employees can easily access which each and every job when the j other responsibilities. There are many situations that we can not control, but there are ways to control how we deal with certain situation er 245-275 • M.N. Mishra , Organizational behavior, 11th edition, Vikas publishing pvt.Ltd, Page Number 367-384 • Stephen .P. Robbins, O has been provided to you. Please express your fair views for the questions asked in the questionnaire. I therefore invite your frank opinio you tend to get angry when you get interrupted at work? Yes ( ) No ( ) Can’t say ( ) 5. When you are asked to do something unplanned, do being stressed at work? Yes ( ) No ( ) can’t say ( ) 11. Do you plan your life each day, and work out that plan? Yes ( ) No ( ) can’t say ( ) 12. W o ( ) Can’t Say ( ) ******************************************************************** H.R.Institute OF Higher Education, H

, PDFs, and videos.

th stress at work is called stress management. Employers should provide a stress-free work environment, recognize where stress is becom f the study is extended only to the employees working in SYNDICATE BANK, HASSAN. It does not cover employees working in other branc problem really is, they will constantly diverge and never be able to find closure on a suitable solution. The selected topic was “ Stress Man

r. • The data is collected and classified by random sampling method. • The classified data is tabulated and calculated into percentages. • T

as named as “Bank”. It is also said that the word “Bank” has been derived from the word “Banco” which means a Banch. The Jews money were much less than the deposits with him. So he started advancing the coins on loan by charging interest as a safeguard he kept some mo

esent bank collects over Rs2 CRORE daily under this scheme. From just one branch in 1925 the Syndicate Bank has grown leaps and bound ce between the interest earned and interest expended. It is surprising to note that there was no relation between the growth rate in NII a N The bank continuously envisages to: •Add core deposits continuously •Offer better customer service •Enhance tolerance level in dealin ending to reach a level of Rs. 23800 crore, Rs. 10200 crore under agriculture, Rs. 3514 crore under SME through various customer friendly

betterment of the company. H.R.Institute OF Higher Education, Hassan. 15 t 11. General Administration Dept Board Secretariat, Chief Compliance Officer 4. Planning & Development Dept 12. Central Accounts & Le R Ramachandran, R Ravi, Ramesh Adige, Ramesh L Adige, Shobha Oza, Suresh Kumar Rustagi, V K Nagar, Vinay Kumar Sorake, Vinod Kuma vices. 2.4.1 PRODUCT PROFILE A. BANKING ACTIVITIES This activity includes the following : *Syndicate Bank Global Debit Card. *Syndicate eme. 5. Vikas Cash Certificate. 6. Social Security Deposit. 7. Senior Citizen’s Security Deposit. 8. Syndicate Suvidha Deposit 9. Cumulative S elopment of Irrigation Infrastructure 3.Farm Mechanization Schemes 4.Hi-tech Agriculture 5.SyndJaiKisan 6.Jewel Loans for Agriculture 7.L ft Cheques 11.Insurance Cover for Deposits 12.Stop Payment Facility 13.Dormant Accounts 14.Safe Deposit Lockers H.R.Institute OF Highe

38 crore). Its net interest income stood at Rs 585.71 crore (Rs 503.27 crore), up 16 per cent. An increase of 41.97 per cent in core deposits

can be classified as strength (S) and weakness (W), and factors external to the firm can be classified as opportunity (O) and Threat (T). Suc nk to provide BPO services and is also ISO certified. • The bank is well aware of its social responsibility and has been actively involved in th ence in international liberalization. Liberalization of banking sector in 2009 will force the government to de regulate the sector. • Indian ba e literature about the Hassan. The information collected was confined to the journals published about the human resources management bject, it may be stated that concern for the welfare of workers in the management of business enterprises has been in existence since age

human resources, developing their skills and competencies, motivating them for best performance and ensuring their continued commit

e to various reasons like financial crunch, job loss, emotional and any other personal reasons. It has a negative impact on the productivity

th effects caused by stress are so serious that they are irreversible, and at worse are terminal. Stress is said by some to be a good thing, fo eptible to stress than others. For instance, surveys conducted in 2006 and 2007 in the UK and the US respectively, found that employees i ntrol the consequences of stress. 3.2.7 Causes of stress Top Ten Stressful Life Events 1. Spouse’s death 2. Divorce 3. Marriage separation 4 r heated conversations with spouse, family members or friends or neighbors. • Not sufficient money to meet out daily expenses or unexp vertime and on holidays. • New work hours. • Promotion • Argument or heated conversations with co-workers or boss. • Change of job. xpectations • Pessimism • Perfectionism • Lack of assertiveness • Negative self-talk H.R.Institute OF Higher Education, Hassan. 54

anizational stressors Burnout is the end result of chronic stress where, on some level, people start to shut down under the demands being

ion, make effective decisions and take appropriate action. Overstressed employees tend to have higher levels of absenteeism due to sickn

ul effects of stress in three ways: 1. Identify and then modify or eliminate work stressors. 2. Help employees modify their perception and u

anagement: • Decreased stress-related symptoms • Improved sleep • Decreased anxiety • Decreased use of medications • Reduced pain

4.1 Enough time to perform work Yes No Can’t say without any disturbance %age 55 20 25 60 50 40 30 %age 20 10 0 Yes No Can't say Int Yes No Can’t say your family %age 72.5 27.5 0 80 70 60 50 40 %age 30 20 10 0 Yes No Can't say Interpretation This table shows whether t % say yes, 42.500% say no and 5.00% can’t say respectively about the time which they spend for their personal obligations. H.R.Institute O 0% say no and 0% can’t say respectively about their anger schedule when interrupted at work. H.R.Institute OF Higher Education, Hassan d that 52.500% say yes 22.500% say no and 25.00% can’t say respectively about their anger when they asked to do something unplanned. h they are lack in training. From the data collected it can be analyzed that 30.00% say yes, 70.00% say no and 0% can’t say respectively ab ed it can be analyzed that 62.500% say yes, 25.00% say no and 12.500% can’t say respectively when they are asked to do heavy work at ba e. H.R.Institute OF Higher Education, Hassan. 78 17.5.00% can’t say respectively about their feeling towards job. H.R.Institute OF Higher Education, Hassan. 79 25.00% can’t say respectively about the employees losing their temper when stressed at work. “Do you plan your each day, and work ou ees and work on that plan. H.R.Institute OF Higher Education, Hassan. 81 analyzed that 35.00%say high salary,42.500% say recruit supportive staff ,12.500% say training and 10.00% say to reduce workload respec olleagues stressed in bank. H.R.Institute OF Higher Education, Hassan. 83 00% say yes, 20.00% say no and 2.500% can’t say respectively about the productivity comes down when an employees work under stress. 25% say no and 16.25% can’t say respectively towards the indirectly stressed with the pay-package in their job. H.R.Institute OF Higher Ed wards their work. H.R.Institute OF Higher Education, Hassan. 86 suggestion H.R.Institute OF Higher Education, Hassan. 87 ry day. • To overcome their stress at work in bank, the stress management process undertook at work place is obsolesce. • Most of the e ch each and every job when the job rotation takes place. • The key person in bank has to see to the efficiency of the employee and must how we deal with certain situations. Effective Stress management is something that our lives can go a little more smoothly.Stress manage r 367-384 • Stephen .P. Robbins, Organizational behavior,13th edition, Prentice. Hall of India, Page Number 118-127 • www.google.com • therefore invite your frank opinion on the below mentioned questions. The outcome of the project will serve academic interest only. Tha d to do something unplanned, do you respond angrily? Yes ( ) No ( ) Can’t say ( ) 6. Do you respond in a positive manner when asked to do lan? Yes ( ) No ( ) can’t say ( ) 12. What could be done by the management to relieve employees from getting stressed? High Salary ( ) Rec R.Institute OF Higher Education, Hassan. 95

t, recognize where stress is becoming a problem for staff, and take action to reduce stress. Stress in the workplace reduces productivity, i mployees working in other branches of SYNICATE BANK. To fulfill the objectives of this research, the study is undertaken to analyse the st e selected topic was “ Stress Management” Stress management are tools, procedures and methods that allows us to take control of prob

nd calculated into percentages. • The data is interpreted for getting results required for the research study. • The tabulated data is shown

h means a Banch. The Jews money lenders in Italy used to transact their business sitting on banches at different market places. 2.1.2 Histo st as a safeguard he kept some money in the reserve thus the goldsmith –money lenders became a banker who started performing the 2 f

e Bank has grown leaps and bound to have over 2000 branches now. The bank is now well equipped to face the multinational banks. Bank between the growth rate in NII and net profit of the PSU banks over the period of five years. The growth in net profit of PSU Banks was m •Enhance tolerance level in dealing with customers and get better understanding of their requirements. •Design and deliver the products through various customer friendly credit products and to take maximum advantage of “Financial Inclusion “ so as to expand the clientele b

nt Dept 12. Central Accounts & Legal Dept 5. Recoveries Dept 13. Personnel Department 6. Dept. of Information Technology 14. Inspectio Vinay Kumar Sorake, Vinod Kumar Nagar 2.4 PRODUCTS AND SERVICES Deposits: Traditional deposit products include: • Savings and curr ank Global Debit Card. *Syndicate Bank Global Credit Cards. B. BANCASSURANCE The bank provides insurance services in association with e Suvidha Deposit 9. Cumulative SyndTaxShield Deposit Scheme 10.Pigmy Deposit 11.Super Premium Savings Bank Account 12.Synd Sama n 6.Jewel Loans for Agriculture 7.Land Development Schemes 8.Purchase of Land for Agricultural Purpose 9.Rural Employment Generation osit Lockers H.R.Institute OF Higher Education, Hassan. 21

of 41.97 per cent in core deposits has also aided the bank, which has reduced its dependence on high-cost deposits by about 42 per cent.

pportunity (O) and Threat (T). Such analysis of internal and external factors is referred to as SWOT analysis. The SWOT analysis has been u nd has been actively involved in the development of the society since its inception. • Strong rural presence is key strength of Syndicate Ba de regulate the sector. • Indian bank will have the opportunity to go abroad. • The investors are scared of private sector banks, so opport he human resources management. The review of literature helped the research to confine the survey in better and extensive manner. It s es has been in existence since ages. Kautilya’s arthashastra states that there existed a sound base for systematic management of resource

ensuring their continued commitment to the organization to achieve organizational objectives. This definition applies to all types of orga

egative impact on the productivity of an individual and within no time interest levels dip. People stay occupied with some thoughts and ge

aid by some to be a good thing, for themselves or others, that it promotes excitement and positive feelings. If these are the effects then i pectively, found that employees in Information Technology (IT) industry (including the ITeS outsourcing industry) were the most stressed 2. Divorce 3. Marriage separation 4. Jail term 5. Death of a close relative 6. Injury or illness 7. Marriage 8. Fired from job 9. Marriage recon meet out daily expenses or unexpected expenditure. • Not sufficient money to raise your standard of living. • Loss of money in burglary, workers or boss. • Change of job. • Work against will. • Harassment. • Sexual molestation. Other Causes of Stress • Fear, intermittent or c her Education, Hassan. 54

ut down under the demands being placed on them from the outside world. Burnout takes place in an environment of competing demands

levels of absenteeism due to sickness and workplace aggression. Other more serious consequences of distress are cardiovascular disease

yees modify their perception and understanding of the work stress. 3. Help employees cope more effectively with the consequences of str

se of medications • Reduced pain, increased ability to manage pain • Increased ability to relax physiologically • Increased sense of contro

%age 20 10 0 Yes No Can't say Interpretation H.R.Institute OF Higher Education, Hassan. 71 tation This table shows whether the employees can spend time with their family . From the data collected it can be analyzed that 72.500% ersonal obligations. H.R.Institute OF Higher Education, Hassan. 73 tute OF Higher Education, Hassan. 74 sked to do something unplanned. H.R.Institute OF Higher Education, Hassan. 75 o and 0% can’t say respectively about their response when asked to do something in which they lack training. H.R.Institute OF Higher Edu y are asked to do heavy work at bank unexpectedly. “Are you happy with your pay-package?” H.R.Institute OF Higher Education, Hassan. 7

u plan your each day, and work out that plan?” H.R.Institute OF Higher Education, Hassan. 80

0% say to reduce workload respectively about relieving employees from getting stressed. H.R.Institute OF Higher Education, Hassan. 82

an employees work under stress. H.R.Institute OF Higher Education, Hassan. 84 eir job. H.R.Institute OF Higher Education, Hassan. 85

place is obsolesce. • Most of the employees at bank are untrained, even then they are assigned work which the employees are not familia ciency of the employee and must assign the work. • There must be hike in pay-package once in a while according to the ability, qualified, tle more smoothly.Stress management is as simple as taking a walk. It was been proven that physical activities would improve a person's ber 118-127 • www.google.com • www.wikipedia.com • www.syndicatebank.com QUESTIONNAIRE H.R.Institute OF Higher Education, Ha serve academic interest only. Thanking you, Shruthi.M NAME:…………… AGE: ………………. SEX: *a+Male ( ) *b+Female ( ) DESIGNATION:……… positive manner when asked to do something for which you lack training? Yes ( ) No ( ) Can’t say ( ) H.R.Institute OF Higher Education, Has tting stressed? High Salary ( ) Recruit supportive staff ( ) Training ( ) Reduce workload ( ) 13. Do you think your colleagues’ are also stresse

workplace reduces productivity, increases management pressures, and makes people ill in many ways, evidence of which is still increasin dy is undertaken to analyse the stress management at SYNDICATE BANK. H.R.Institute OF Higher Education, Hassan. 2 t allows us to take control of problems and make sure that they don’t affect the daily routine. • Problems that leads to stress that are spe

dy. • The tabulated data is shown in the form of BAR charts for better understanding. LIMITATIONS OF THE STUDY H.R.Institute OF Higher

ifferent market places. 2.1.2 History of Bank The word ‘Bank’ is used in the sense of a commercial bank. It is of Germanic origin though so er who started performing the 2 functions of modern banking that of accepting deposit and advancing loan. 2.1.4 Meaning of Bank Cham

ace the multinational banks. Bank has adapted technology to beat competition. Today all the branches are computerized and centralized h in net profit of PSU Banks was more than 20% in the past two fiscal years, while the growth in NII was less than 10%. So, main driving fo •Design and deliver the products and services according to its customer’s needs so as to give them an exhilarating and enthusiastic exper on “ so as to expand the clientele base of the bank, and provide financial assistance to all eligible candidates. 5.Information Technology: T

ormation Technology 14. Inspection Department H.R.Institute OF Higher Education, Hassan. 16 oducts include: • Savings and current accounts • Fixed deposits • Tax savings • Pigmy deposits Premium account services such as multi-ci rance services in association with Bajaj Allianz. *Life Insurance Products. * Non Life Insurance H.R.Institute OF Higher Education, Hassan. vings Bank Account 12.Synd Samanya Savings Bank Account (No Frills Account) 13.SyndFlexi Current AccountD. SYND BANK SERVICES (BP se 9.Rural Employment Generation Program 10.Solar Water Heater Systems 11.Syndicate 2/3/4 Wheelers Scheme 12.Syndicate Farm Hou

ost deposits by about 42 per cent. “We will focus more on growth of low-cost deposits, core deposits, reducing dependence on high-cost

ysis. The SWOT analysis has been useful tool for the industry. The process of utilizing the SWOT approach requires an internal survey of op nce is key strength of Syndicate Bank as it has strong. presence in the rural India. Rural India is having big growth potential as the urban ar of private sector banks, so opportunities are more to the public sector banks. . 2.8.4 THREATS • Increasing competition posed by global a better and extensive manner. It should help to research for finding and getting deeper into the topic. For this purpose the abstracting and stematic management of resources during as early as the 4th century BC. These processes took momentum only when government took

finition applies to all types of organization. For e.g., industry, business, government, education, health or social welfare of the people. Hum

cupied with some thoughts and getting out of it becomes difficult. At times people do not know that they could be in a position of life thr

ngs. If these are the effects then it's not stress as defined here. It's the excitement and stimulus derived (by one who wants these feelings industry) were the most stressed. Accordingly, these organizations had started implementing various unconventional methods to decrea . Fired from job 9. Marriage reconciliation. 10. Retirement Whenever our body feels something not favorable, then it tries to defend itself ving. • Loss of money in burglary, pick-pocketed or share market. • Change of place or change of city or change of country. H.R.Institute O s of Stress • Fear, intermittent or continuous. • Threats: physical threats, social threats, financial threat, other threats. • Uncertainty. • La

vironment of competing demands, decreased ability to set personal and work limits, and the sometimes vague sense of not caring so muc

istress are cardiovascular diseases, ulcers, sexual dysfunction, headaches and, ultimately, burnout. This refers to emotional exhaustion an

ively with the consequences of stress. H.R.Institute OF Higher Education, Hassan. 63

gically • Increased sense of control and improved self-esteem Consumer advantages of stress management: H.R.Institute OF Higher Educa

ed it can be analyzed that 72.500% of employees say yes, 27.500% say no and 0% can’t say respectively about the time schedule which th

ining. H.R.Institute OF Higher Education, Hassan. 76 te OF Higher Education, Hassan. 77

OF Higher Education, Hassan. 82

ich the employees are not familiar. • Most of the employees are not happy with the pay-package. • The hike in pay-package is not in a pr according to the ability, qualified, workload and experienced employees. • The employee has to be identified by his work at bank and hav tivities would improve a person's mental health, help with depression, and relieve the side effects of stress. This makes a person's heart r .Institute OF Higher Education, Hassan. 91 *b+Female ( ) DESIGNATION:…………………. H.R.Institute OF Higher Education, Hassan. 92 nstitute OF Higher Education, Hassan. 93 k your colleagues’ are also stressed? Yes ( ) No ( ) can’t say ( ) H.R.Institute OF Higher Education, Hassan. 94

evidence of which is still increasing. Workplace stress affects the performance of the brain, including functions of work performance; mem ion, Hassan. 2 ms that leads to stress that are specific in nature have different stress management techniques that can be applied to keep in balance and

THE STUDY H.R.Institute OF Higher Education, Hassan. 5

It is of Germanic origin though some person trace it origin to French word ‘Banqui’ and the Italian word ‘Banca’. It referred to a bench for oan. 2.1.4 Meaning of Bank Chamber’s 20th century dictionary defines a bank has an institution for the keeping lending and exchanging o

are computerized and centralized banking system is implemented. In 2004, Syndicate Bank also started utility bill payment services throug less than 10%. So, main driving force in PSU banks bottom line is rationalized cost structure. 2.2.3 Second phase of liberalization in bankin xhilarating and enthusiastic experience. •Acquire accounts aggressively • Year of NPA resolution 2.2.6 GOALS The goals articulated for ea ates. 5.Information Technology: To harness state-of-art technology and network all branches so as to make available reliable MIS for DSS

m account services such as multi-city current and savings account are also available. Loans: Some of the most common loan products are: • ute OF Higher Education, Hassan. 18 countD. SYND BANK SERVICES (BPO): It is a wholly owned subsidiary of Syndicate Bank. This is a first BPO outfit of a Nationalized Bank. Th rs Scheme 12.Syndicate Farm House Scheme H.R.Institute OF Higher Education, Hassan. 20

educing dependence on high-cost deposits and substituting them with core deposits,” The bank’s cost of deposits was 6.62 per cent (6.92

h requires an internal survey of opportunities and threats. The following are the strengths, weakness, opportunity, and threats of SYNDICA g growth potential as the urban areas are becoming saturated and is facing stiff competition. • Syndicate bank is a government owned ban ng competition posed by global and private sector banks • The excessive time taken by the government to give compensation because of or this purpose the abstracting and indexing journals and published biographies and unpublished biographies are first to go. H.R.Institute O tum only when government took active measures during resent passed by various rules and regulations under industrial dispute act and r

r social welfare of the people. Human resource management refers to activities and functions designed and implemented to maximize or

ey could be in a position of life threatening stress. Stress could bring with itself a whole set of lifestyle diseases like blood pressure, diabet

(by one who wants these feelings and can handle them) from working hard in a controlled and manageable way towards an achievable a nconventional methods to decrease stress at the workplace. Even in India, organizations had woken up to this menace and were resorting rable, then it tries to defend itself. If the situation continues for a long time, then our body is working overtime. There are several causes change of country. H.R.Institute OF Higher Education, Hassan. 52 other threats. • Uncertainty. • Lack of sleep. • Somebody misunderstands you. • Setback to your position in society. H.R.Institute OF High

s vague sense of not caring so much about the work (or sometimes, anything) anymore. It may start as fatigue stretching out into weeks, w

refers to emotional exhaustion and reduced personal accomplishment resulting from prolonged exposure to stress. H.R.Institute OF High

ent: H.R.Institute OF Higher Education, Hassan. 65

about the time schedule which they spend towards their family. H.R.Institute OF Higher Education, Hassan. 72

hike in pay-package is not in a proper sense. • As per the analysis done, most of the employees feel bored with their job because bankin tified by his work at bank and have to hike the pay, if not it leads a way to indirect means of stress. • Favoritisms, casteism should not tak ess. This makes a person's heart rate increase and will be more likely to be affected by stress. It is vital that stress management technique

nctions of work performance; memory, concentration, and learning. Stress at work also provides a serious risk of litigation for all employe

be applied to keep in balance and harmony. • Beyond a certain point, stress stops being helpful and starts causing major damage to health

‘Banca’. It referred to a bench for keeping lending and exchanging of money lenders and money chargers. There was no such word as ban keeping lending and exchanging of money. Economists have also defined a bank highlighting its various functions. According to Crowther

utility bill payment services through Internet banking introduced. In 2005, the bank commenced the online reservation of railway tickets t nd phase of liberalization in banking: Second phase of opening of Indian banking sectors would commence in April 2009. H.R.Institute OF H GOALS The goals articulated for each of the functional areas of the bank is: 1.Business: To achieve global business of Rs. 250 thousand cror ake available reliable MIS for DSS and deploy best practices in Information Security to manage the business effectively and profitably. 6.M

most common loan products are: • Auto • Home H.R.Institute OF Higher Education, Hassan. 17

O outfit of a Nationalized Bank. This BPO Company is proposed to undertake the following activities facilitating customers to file their inco

deposits was 6.62 per cent (6.92 per cent). The focus will also be on “better liability management through overall reduction in cost of de

pportunity, and threats of SYNDICATE BANK: H.R.Institute OF Higher Education, Hassan. 27 e bank is a government owned bank . 2.8.2 WEAKNESSES • Increasing Net performing assets. • Poor qualification of many employees. • It t to give compensation because of the recent loan waiver announced in the March 2008 Finance Budget. • Better performance by private phies are first to go. H.R.Institute OF Higher Education, Hassan. 30 under industrial dispute act and related acts. However the employees will have various reasons to deviate from this. When the growth of

and implemented to maximize organizational as well as employee’s effectiveness. 3.1.5 Scope of human resources management: The sco

seases like blood pressure, diabetes and lack of sleep. In an attempt to get relief from such conditions people try to treat the individual ail

able way towards an achievable and realistic aim, which for sure can be very exciting, but it ain't stress. Stress is bad for people and organ o this menace and were resorting to novel methods including teaching the employees dancing and music, trekking, etc, to reduce stress a vertime. There are several causes of stress. For example, you are under stress when you are worried about something, worried about you

on in society. H.R.Institute OF Higher Education, Hassan. 53

atigue stretching out into weeks, which the weekends, holidays, or even vacations do not alleviate. The signs may become more blatant, w

re to stress. H.R.Institute OF Higher Education, Hassan. 60

red with their job because banking job is monotonous. • Because of improper pay-package most of the employees are indirectly under str voritisms, casteism should not take place at work. • Performance must be evaluated properly by the key person and the employee have t hat stress management techniques are implemented into our daily lives. Coping with stress is an individualized task and one method over

us risk of litigation for all employers and organizations, carrying significant liabilities for damages, bad publicity and loss

ts causing major damage to health, mood, productivity, relationships, and quality of life. H.R.Institute

rs. There was no such word as banking before 1640. All though the practice of safe keeping and saving flourish functions. According to Crowther “The bankers business is to take the debts of other people to offer his own in exchange an

ne reservation of railway tickets through Indian Railway Catering & Tourism Corporation Ltd for its customers. It was durin ce in April 2009. H.R.Institute OF Higher Education, Hassan. 11 business of Rs. 250 thousand crores by March 2010. 2.Resources: To achieve global deposits of Rs. 170 ess effectively and profitably. 6.Management of assets : To make 2008-09 truly a “year of NPA resolution”

tating customers to file their income tax returns, undertaking Back Office functions relating to Bank's Debit / Credit Car

ugh overall reduction in cost of deposits,” H.R.Institute OF Higher Education, Hassan. 25

lification of many employees. • It has just started implementing its core banking solutions . • Better performance by private sector banks as well as some of its public sector counterparts • Comm

ate from this. When the growth of the industry is distributed due to irregularity of the employees, government showed interest

n resources management: The scope of human resource management is vast. All major activities in the working life of the e

eople try to treat the individual ailments. However, they miss on the central root cause of re

Stress is bad for people and organisations, it's a threat and a health risk, and it needs to ic, trekking, etc, to reduce stress at the workplace. Infosys Technologies Ltd. focused on increasing self-awaren out something, worried about your children, worried about the illness of your father, worried

signs may become more blatant, with increased alcohol or drug use, changes in appetite or food intake, sleep disruptions

employees are indirectly under stress. • The employees couldn’t cope up with the time and plan everyday to work on th y person and the employee have to be promoted. • Unplanned, unexpected work must be avoided by a key pers ualized task and one method over another may not be superior. A person that is stressed tak

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