CARE Newsletter - August 2012

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CARE is a monthly publication dedicated to the employees, physicians, nurses and volunteers at Research Medical Center.



ReseaRch Medical centeR • a Publication foR eMPloYees • auGust 2012


COMPASSiON. AttitUDe. ReSPeCt. exCelleNCe.

In this issue:
Page 2: A Message From the Chief Nursing Officer Page 4: Research Medical Center Now Offers da Vinci® Surgical System Page 6: Cindy Greenberg Named COPS, Pain Management Clinic Director Page 9: Healthy Habits Update

Research Medical Center Celebrates level 1 trauma Anniversary
‘Great Save’ awards presented to EMS providers who care for patients in the field
Research Medical Center’s Level 1 Trauma Center offers immediate medical care for injuries that are a threat to life, limb, or may result in permanent disability. ‘Great Save’ presentations to EMS providers who care for patients in the field were recognized on June 22. Patients rely on EMS providers and the physicians, surgeons and nurses of the Level 1 Trauma Center when they are in most need of immediate, high-level care. According to the Trauma Center Association of America (TCAA), traumatic injuries—such as motorcycle and car crashes, assaults and falls from significant heights—are the cause of nearly 170,000 deaths each year in the United States. That accounts for 400 deaths each day—many of which can be prevented. Research Medical Center has five trauma surgeons on the Level 1 Trauma Center team, plus a hand surgeon and two orthopedic traumatologists who can provide care for complex pelvic fractures.

Denise Charpentier VP, Marketing/PR (816) 276-9293
[email protected]


Mike Ralston Director, Marketing/PR (816) 276-9475
[email protected]


U.S. News & World Report Ranks Research Medical center no. 10
U.S. News & World Report has released its annual Best Hospital Rankings and Research Medical Center ranks No. 10 in Missouri Best Hospitals. This year’s Best Hospitals, the 23rd annual edition, showcases more than 720 of the nation’s roughly 5,000 hospitals. Research Medical Center also ranks No. 4 in nephrology for the Kansas City metropolitan area in the Best Hospitals edition. Fewer than 150 hospitals are nationally ranked in at least one of 16 medical specialties. The rest of the recognized hospitals met a standard of performance nearly as demanding in one or more specialties. (cont’d on page 7)


A Message From the Chief Nursing Officer
Research Medical Center continues to strive to meet the five Pillars within the facility. Each of these Pillars is important and a part of our culture. Research Medical Center continues to be above the mean in registered nurse hours-to-patient days ratio as compared to hospitals participating in the Magnet Status Database for Nursing Quality Indicators. Nurse job satisfaction and nurse turnover rate also meets the Magnet standards. The level of care provided and the expertise expected from our staff to attain Magnet Status is without question extraordinary. And, that is why I have no doubt that Research Medical Center will become a Magnet Status hospital next year. However, while we continue our journey to become a Magnet hospital and recognized for nursing excellence, we must also make sure our quality metrics are in line with The Joint Commission and Centers for Medicare & Medicaid. In order for Research Medical Center to have successful surveys and accreditations, your assistance is required to ensure this occurs. Your knowledge and followthrough related to knowing the standards will ensure this happens. This occurs through the Pillars as follows:

Our patient satisfaction scores had been progressing very nicely, however, recently they have not been consistent. As one of the top performing hospitals, one must stay consistent to stay on top. Remember to stay with the basics (respecting our patients rights and dignity) to keep our scores in the top box. This is a mandatory “must have” to run a great hospital. You cannot maintain being in one of the top spots without working very hard to stay there. Note: See page 7 for the the facts about customer service.

This is job number one. We must deliver great quality to meet our patient needs. Many of our quality metrics are within the top quartile. We want to sustain these measures.

With all businesses, we must watch our dollars. When we do not scan our supplies we lose money and we would like to move our compliance from 50 percent to 90 percent. This allows us to use dollars in other areas for you. In summary, Research Medical Center will continue to strive to be the best and with your help we will make this happen. You provide outstanding care to our patients and your dedication to excellence is inspirational to me.

As our hospital continues to grow and new units are developed, nurses need to become involved in knowing the standards for that specialty as well as develop unit criteria. The more knowledgeable you are makes your job easier.

cyndi JohnSon, rn, MSn, Mha
Chief Nursing Officer Research Medical Center

We have experienced some inconsistencies on what each new staff member is being taught. I would like to see this become more standardized. We are revising the preceptor expectations to ensure everyone is teaching the basics that everyone should know prior to getting familiar with specialty unit standards.


ReseaRch Medical centeR • a Publication foR eMPloYees • auGust 2012


Research Medical Center Receives American College of Cardiology Foundation’s NCDR® ACtiON Registry®-GWtGtM Platinum Performance Achievement Award
Research Medical Center has received the American College of Cardiology Foundation’s NCDR ACTION Registry–GWTG Platinum Performance Achievement Award for 2012 – one of only 164 hospitals nationwide to do so. The award recognizes Research Medical Center’s commitment and success in implementing a higher standard of care for heart attack patients, and signifies that Research Medical Center has reached an aggressive goal of treating these patients to standard levels of care as outlined by the American College of Cardiology/American Heart Association clinical guidelines and recommendations. To receive the ACTION Registry– GWTG Platinum Performance Achievement Award, Research Medical Center consistently followed the treatment guidelines in the ACTION Registry–GWTG Premier for eight consecutive quarters and met a performance standard of 90 percent for specific performance measures. Following these treatment guidelines improves adherence to ACC/AHA Clinical Guideline recommendations, monitors drug safety and the overall quality of care provided to ST-elevation myocardial infarction (STEMI) and non- ST- elevation myocardial infarction patients (NSTEMI). “The American College of Cardiology Foundation and the American Heart Association commend Research Medical Center for its success in implementing standards of care and protocols. The full implementation of acute and secondary prevention guideline-recommended therapy is a critical step in saving the lives and improving outcomes of heart attack patients,” Gregg C. Fonarow, MD, FACC, FAHA, ACTION Registry-GWTG Steering Committee Chair and Director of Ahmanson-UCLA Cardiomyopathy Center and James Jollis, MD, FACC, ACTION RegistryGWTG Co-Chair and Professor of Medicine and Radiology at Duke University Hospital. “Research Medical Center continues to be focused on improving the quality of cardiovascular care by implementing ACTION Registry–GWTG. The number of acute myocardial infarction patients eligible for treatment is expected to grow over the next decade due to increasing incidence of heart disease and a large aging population,” said Kevin J. Hicks, chief executive officer at Research Medical Center. ACTION Registry–GWTG is a partnership between the American College of Cardiology Foundation and the American Heart Association with partnering support from the American College of Emergency Physicians, Society of Chest Pain Centers and the Society of Hospital Medicine. ACTION Registry-GWTG empowers health care provider teams to consistently treat heart attack patients according to the most current, science-based guidelines and establishes a national standard for understanding and improving the quality, safety and outcomes of care provided for patients with coronary artery disease, specifically high-risk STEMI and NSTEMI patients.

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Hamid M. Shah, MD, Joins Midwest Neuroscience institute
Hamid M. Shah, MD, a graduate of Wichita State University and the University of Kansas School of Medicine, is the newest medical staff member of the Midwest Neuroscience Institute at Research Medical Center. Dr. Shah most recently completed a fellowship in minimally-invasive and complex spine surgery at the University of Tennessee-Memphis. A highly-regarded specialist and teacher, Dr. Shah served as chief resident during his neurosurgery residency at the Medical College of Georgia. He has participated in numerous research projects and lectures and served as an instructor in the field of neurosurgery at both the University of Louisville School of Medicine and the University of Tennessee-Memphis College of Medicine. He specializes in minimally-invasive spine surgery, complex spine surgery, brain tumor (benign and malignant) surgery and general neurosurgery. Dr. Shah is a member of the American Association of Neurological Surgeons, Congress of Neurological Surgery, Society for Minimally Invasive Spine Surgery, and the North American Spine Society.

Research Medical Center Now Offers da Vinci® Surgical System
Research Medical Center recently hosted an open house in June to promote its new da Vinci® Surgical System. This advanced technology provides surgeons with greater precision, control and access to hard-to-reach areas, allowing extremely complex operations to be performed through just a few small incisions. The da Vinci® Surgical System consists of three main parts: the surgeon console, which includes a video screen, hand controls and foot pedals; the vision tower and the bedside cart, which is equipped with four robotic arms; one holds a 3D HD endoscope and three control miniaturized wristed instruments. Robotic adoption is rapidly expanding in the fields of gynecology, urology, general surgery and cardiothoracic surgery. Patient benefits include: significantly less pain, fewer side effects; shorter hospital stays; reduced risk of infection; smaller incisions; less scarring and blood loss; and quicker return to normal activities.


ReseaRch Medical centeR • a Publication foR eMPloYees • auGust 2012

Clinical excellence Update
Medical SurGical certiFication review courSe
For anyone interested in taking the Med/Surg Certification Exam, or looking for a good review, this course is offered FREE to Research Medical Center employees! The course consists of four days; Aug. 28, Sept. 4, Sept. 11 and Sept. 18. Participants will receive six CEs per day for a total of 24 CEs. If interested, contact Julia Payne at julia.payne@ or (816) 276-9271. Michael Waxman, MD; “Subarachnoid Hemorrhages” by Geoffrey Blatt, MD; “Cerebral Edema” by Iftekhar Ahmed, MD; and “Telemedicine” by Darren Haller. Four contact hours will be given. To register, contact the Clinical Excellence office at [email protected] or (816) 276-4108.

coMPetency Fair - laSt chance!
To any nurses or technicians who have not yet attended this year’s Competency Fair, you only have one chance left! Our last Competency Fair is Oct. 3 from 7:30 a.m. - 2 p.m. at the Research Brookside Campus. You must have your 2012 Code of Conduct and Safety Quiz completed prior to starting stations. Stations must be started by 2 p.m.

Bi-State Stroke education conSortiuM
“Advances in Stroke Care” Friday, August 17 • Research Medical Center 7:30 a.m. - 12:30 p.m. Please join us for this FREE symposium! Topics include: “Pulmonary/Critical Care Complications of Stroke” by

drs. lawrence, bjerke, featured on AHA Radio Program
Willie Lawrence, Jr., MD, FACC, director of cardiology and Scott Bjerke, MD, FACS, director of trauma services, were featured guests of the American Healthcare Advocate radio program. Drs. Lawrence and Bjerke were joined by Cie Cascone, RN, BSN, CCRN, director of emergency services at Lee’s Summit Medical Center. The radio program, which focused on emergency services and the chest pain network, will air Sept. 1 at 3 p.m. on 98.1FM, 980AM, KDKD and KSIS.

ReseaRch Medical centeR • a Publication foR eMPloYees • auGust 2012


Cindy Greenberg Named COPS, Pain Management Clinic Director
Cindy Greenberg, RN, was recently named director of the Center for Outpatient Surgery (COPS) and Pain Management Clinic on the Research Medical Center Brookside Campus. Cindy brings years of experience as an operating room nurse, including five years of O.R. management. Cindy graduated from the Saint Luke’s School of Nursing and began her career in the operating room at Truman Medical Center. While raising her family, Cindy worked at Saint Joseph’s Medical Center, Saint Luke’s South and also as a private scrub nurse for a group of plastic surgeons. Her years of both inpatient and outpatient surgery have made her an ideal candidate for this position as we continue to build volume on the Research Medical Center Brookside Campus and transition our existing surgeons to perform outpatient cases in COPS. Most recently, Cindy has been serving as the O.R. manager at Research Medical Center. She filled in as the O.R. director on an interim basis.

licia hurd, Rn • operating Room educator
Congratulations to Licia Hurd, operating room educator, for being selected Employee of the Month for June. Below are several comments from her co-workers: • • • “Licia is a wonderful asset for Research Medical Center. She is always professional in every task she tackles. I feel that we are so lucky to have her as our educational resource.” “I’ve worked in surgery for 30 years and Licia is the best educator I’ve ever worked with on a daily basis.” “I’ve had the pleasure of working with Licia for almost four years in the Surgery department. She has been a great asset to our department and a wonderful leader. As the O.R. educator, she is very passionate about promoting positive changes within Surgical Services. She is professional, thoughtful and patient in her approach with surgeons, staff, students and visitors” “She models the CARE behaviors daily and is very considerate of others. Her willingness to take on additional duties and projects, and has been a great support for the department.”

employee of the Month


ReseaRch Medical centeR • a Publication foR eMPloYees • auGust 2012


U.S. News & World Report
(cont’d from page 1)
“Research Medical Center is honored to receive this recognition from U.S. News & World Report,” says Kevin J. Hicks, chief executive officer at Research Medical Center. “We are dedicated to providing exemplary care and compassion to our patients.” The hospital rankings, says U.S. News Health Rankings Editor Avery Comarow, are like a GPS-type aid to help steer patients to hospitals with strong skills in the procedures and medical conditions that present the biggest challenges. "All of these hospitals are the kinds of medical centers that should be on your list when you need the best care," says Comarow. "They are where other hospitals send the toughest cases." The rankings were published by U.S. News in collaboration with RTI International, a research organization based in Research Triangle Park, N.C. Highlights of the 2012-13 rankings will appear in the U.S. News Best Hospitals 2013 guidebook, to go on sale in August. The complete rankings and methodology are available at best-hospitals.



auguSt 20: Research Medical center Golf classic @ blue hills Country Club. Call 276-4218 to register. SePtember 7-9: Kansas City black expo @ bartle hall. SePtember 8: ASF Stroke Walk @ theis Park, 9 a.m. SePtember 16: bikers for babies @ Kansas Speedway, 9 a.m. SePtember 23: Whisper Walk for Ovarian Cancer @ Zona Rosa, 9 a.m. SePtember 28: 28th Annual Practical Cardiology Symposium @ Sheraton Overland Park Hotel. Call 276-4218 to register. october 5: light the Night® Walk @ Cleveland Chiropractic, 10850 lowell, 6 p.m. october 27: Making Strides against breast cancer @ liberty Memorial, 9 a.m. NoVember 3: 14th Candlelight ball @ overland Park sheraton Hotel. Call 276-4218 for details.

the Facts About Customer Service
It is important to Research Medical Center to improve and sustain our customer satisfaction scores. This can be achieved with your help. It is important to us to have the continued support of our patients and it is our job to ensure they are satisfied. Here are a few evidence-based facts regarding customer service to remember: • • • • • It cost six times more to attract a new customer than it does to keep an old one. A typical dissatisfied customer will tell 8-10 people about their problem. Seven of ten complaining customers will do business with you again if you resolve the compliant in their favor. If you resolve a complaint on the spot, 95 percent will do business again. Of those customers who quit, 68 percent do so because of an attitude of indifference by the company or a specific individual.

In summary, all these facts say...cuStoMer SatiSFaction eQualS SucceSS.
Reference: Creeds to Live by @ Copyright 1993 Celebrating Excellence, Inc. Lombard, Illinois.


ReseaRch Medical centeR • a Publication foR eMPloYees • auGust 2012


thinkFirst Receives City Council Resolution in celebration of 25 Years
For 25 years ThinkFirst of Greater Kansas City has fervently served our community by educating thousands of youth on the dangers of life-threatening injuries caused from a single bad decision. To celebrate their silver anniversary, Mayor Pro Temp Cindy Circo and members of the City Council of Kansas City presented both ThinkFirst and The Research Foundation with a resolution of appreciation for their continued service in reducing traumatic injuries and deaths among the local youth. The resolution was accepted by ThinkFirst speakers and staff members at The Research Foundation. To learn more about ThinkFirst and how to bring this free lifesaving assembly to your child’s school, call (816) 276-3163 or visit our website at

28th Annual Practical Cardiology Symposium
The 28th Annual Practical Cardiology Symposium will be held on Friday, September 28, at the Sheraton Overland Park Hotel. For more information, call (816) 276-4218. 7:15 a.m.......................................................................................Registration/Continental Breakfast 7:55 a.m.......................................................................................Welcome & Introduction Moderator: Bangalore Deepak, MD, FACC, RPVI 8:00 a.m.......................................................................................bangalore deepak, md, Facc, rPVi “Chronic Venous Insufficiency” 9:00 a.m.......................................................................................craig a. mcPherson, md, Facc “EKG Made Easy” 10 a.m..........................................................................................Morning Break 10:30 a.m......................................................................................Jorge Saucedo, md, Facc “Managing Chronic Ischemic Heart Disease” 11:30 a.m.....................................................................................Luncheon 12:30 p.m.....................................................................................dan blendea, md, Phd “Understanding Syncope” 1:30 p.m.......................................................................................carrie totta, md “Heart Disease and Women” 2:30 p.m.......................................................................................Afternoon Break 2:45 p.m.......................................................................................Frederic Seligson, md “Valvular Heart Disease From a Surgeon’s Perspective” 3:45 p.m.......................................................................................Summary/Evaluation 4 p.m............................................................................................Adjournment


ReseaRch Medical centeR • a Publication foR eMPloYees • auGust 2012

Healthy Habits Update
Comprised of members of various departments, the Healthy Habits Committee’s goal is to support and encourage employees who want to live Fit-Friendly Comp Friendly Company healthier and happier lives GOLD through physical, emotional, social, and intellectual growth. The tireless efforts of the This workplace has been recognized committee has resulted in by the American Heart Association for meeting criteria for employee wellness. consistent recognition from the American Heart Association with the Gold Fit-Friendly Company award in 2009, 2010, 2011 and 2012, which recognized Research Medical Center for providing physical fitness and healthy eating options for employees, and for promoting a culture of wellness.

Wellness coordinator; Gazala Parvin, MD, medical director at the Center for Integrative Therapy; and personal trainers Ginny Locke and Elizabeth Hespe. We were monitored at each class – pulse and blood pressure to see how we were responding to the exercise and were given a report to show progress. Each participant was given a notebook to insert handouts, logs of our food intake, reports of physical progress and copies of nutitious and delicious recipes I highly recommend these classes to anyone who is wanting to work in achieving a higher level of mind-body wellness. Future classes will be announced soon. For more information, contact Jo Hillbrenner at (816) 896-0416. Submitted by: Sue Funk

Free dance claSSeS
Would you like to learn some cool moves on the dance floor! Two-Stepping: Plan to have fun and get lots of healthy exercise by learning to two-step, a couples urban dance style, reminiscent of the Lindy Hop and Jitterbug, but with a contemporary flair. Join us on Tuesdays in the EVS break room on B-level, beginning August 14 from 7:30-9 p.m. Dropins are welcome! The class is free and open to all Research Medical Center employees. Come alone or bring a partner. Instructor Cassy Jennings is a Research Medical Center employee with 18 years dance experience. She has danced in numerous contests and loves sharing her expertise with her students.

the wellneSS Garden
Most of the gardens have survived the extreme heat as the community and Research Medical Center gardeners have done a good job with watering and helping each other. Some employees are still not aware of the gardens. The gardens, as well as the walking trail, are accessible through the West Outpatient exit (north of parking lot).

the center For wellneSS
In May and June I, along with seven other participants, attended the first classes held by the Center for Wellness staff located in the Cardiac Rehabilitation department. It was a great experience and we learned a lot about exercise, healthy eating, cooking and relaxation. The staff included: Willie Lawrence Jr., MD, medical director of cardiology at Research Medical Center and medical director of Midwest Heart & Vascular Specialists; Jo Hilbrenner, Center for

healthy Food diSPlayS in caFé
Be on the lookout for monthly displays in the café related to various ‘super foods’ available on the retail menu. Recipes and nutritional information will be available for each item. Video presentations will continue on the monitor in the café. The Food Services department has also welcomed a new director, Solomon Melesse. Submitted by: Dillon Dreher

eVS Strives for excellence
In an effort to increase patient satisfaction scores and employee engagement, the following changes have taken place in the Environmental Services (EVS) department. • • • • • • • All EVS staff are provided with a job duty list on a daily basis All housekeepers are inspected daily on their discharges All housekeepers are required to clean a patients room within nine minutes, and 30 minutes to clean a discharge room Housekeepers are required to round on patients three times a day All managers are required to round on patients, employees and departments Managers are requested to mail thank you cards to staff on a monthly basis Housekeepers who have high patient satisfaction scores are recognized monthly during our staff meeting. Those with high patient satisfaction scores may receive meal and movie tickets.

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UMKC Schools of Medicine and education Collaborate to Offer Graduate Certificate in Health Professions Curriculum and evaluation
The University of Missouri-Kansas City School of Medicine and School of Education are offering a new Graduate Certificate Program in Health Professions Curriculum and Evaluation, which reflects a unique collaboration between the two schools — both nationally recognized for their innovative educational programs. The certificate provides an educational research foundation for development of skills in teaching, curriculum design and assessment of student learning in health professions education. It includes six courses (18 credit hours) and is based on a mix of web-based and classroom instruction. “There is an increasing demand for high quality educational programs that are designed to meet the needs of health educators, and UMKC is one of just a few universities nationwide currently offering this option,” said Ellen Lavelle, Ph.D., associate research professor and coordinator of the program. “What sets UMKC program apart is that it provides an educational foundation, based on theory and application, as linked to teaching, instructional design, assessment of student learning and scholarship. Students will apply what they learn to real-world educational problems they face every day in their professional lives.” The certificate program is supported by an outstanding faculty who hold advanced degrees in health professions and in education, and draw on a wealth of professional and educational experience. The program is open to all health care and allied health professionals in the greater Kansas City metropolitan area. The objectives of the program are to: • Deliver effective, theory-based instruction in large group, small group, and clinical settings • Advance skills in educational research as it relates to the quality of instructional practice • Design evidence-based educational programs and materials with appropriate scope, sequence, and focus for learners • Understand assessment and to effectively use assessment tools to track student progress and to promote student learning Develop skill in program and curriculum development and evaluation in health professions education Identify current issues in health professions education and develop skill in monitoring changes in the field

The certificate program may be completed in one year and includes the following six courses: • • • • • • Current Issues in Health Professions Education Educational Psychology: Focus on Teaching in Higher Education Assessment in Health Professions Education Instructional Design Principles and Methods of Research Program Development and Evaluation

Lavelle said plans to expand the UMKC program include a second year of study, which would culminate in a master’s degree in Health Professions Education. She expects the certificate and degree will appeal to teaching faculty across the health sciences, students completing their residencies or postgraduate fellowships, as well as allied health educators. Registration for the UMKC Graduate Certificate Program in Health Professions Curriculum and Evaluation for the Fall 2012 session is open now. Applications are due Aug. 15, and classes begin Aug. 24. Students may apply for the certificate or register for specific courses as “visiting students” and receive credit toward the certificate if they elect that option at a later date. To register or for more information, visit


ReseaRch Medical centeR • a Publication foR eMPloYees • auGust 2012

in Memoriam: Walter “Jack” Stelmach, MD
By larry rueS, Md
My friend and mentor, Jack Stelmach MD, died peacefully in the VITAS Hospice Unit at Research Medical Center on Sunday, July 21 at 8:45 a.m. Jack died after a short battle with an undifferentiated cancer of the lung with metasteses to his thoracic spine leaving him suddenly paraplegic. However, Jack was awake, eating and “being a doctor” (teaching me and residents) up to the day before he died. In fact, the good doctor had already made his own correct diagnosis three weeks prior when I saw him in his home for pneumonia. As always, Jack was realistic in his expectations and was prepared for the end, an end which he accomplished quite expeditiously because I think he did not want to be seen as “ill” nor waste time before moving on to a future with more promise. His wife, Pat, said: “Jack always set his own calendar.” One of his nurses called him “noble.” To me, Jack died with the same grace with which he lived. Dr. Stelmach had one of the most illustrious careers in family medicine. After medical school at KU, Jack was an intern at St Mary’s Hospital in Kansas City where he met Pat, a pretty nurse who became his wife. As there were no family practice residencies then, Jack went right into general practice in the Waldo area, opening a solo office on 75th Street with his nurse (Joann) who would be with him throughout his career. Initially, to appear busy and successful, Jack would give all his patients an appointment at 2 p.m. Over the next 20 years he filled that waiting room all day and helped raise his three kids while simultaneously becoming one of the founding fathers of the new Specialty of Family Medicine in 1969. Shortly thereafter, Dr. Stelmach used his practice and office staff as the base for the Baptist Family Practice Residency which he founded in 1974, and directed for the next 20 years. Jack procured a grant from the Goppert Family (KC-area bankers) which enabled a new home for the clinic now (as then) known as the Goppert Family Care Center. Thus, the residents and Residency were often known as simply as “Goppert.” And, we were proud to be associated with what was and continues to be one of the premier Family Medicine Residencies (now Research Family Medicine Residency Program). The Residency founded by Dr. Jack has educated over 200 boardcertified family physicians who are now practicing in our community as well as throughout the United States. While serving as a residency director, teaching and maintaining his Goppert clinical practice, Dr. Stelmach went on to be president and chairman of the board of the Missouri Academy of Family Physicians as well as part of the 90,000-member American Academy of Family Physicians (AAFP). As such he met with the President and with leaders of medical societies throughout the world. Jack’s congenial style, genuiness and competency were sought-after as he went on to become the president of the American Board of Family Medicine, the AAFP Foundation, the Council of Medical Specialty Services, and chair of the Graduate Medical Education Advisory Committee. Along the way, Jack helped our community by assisting with the start-up of the new UMKC School of Medicine where he served as associate dean. Dr. Stelmach was also chairman of the Shepherd’s Center of America where he continued to be active in leadership for years and in where he taught members his “Partner’s in Health” program so patients could partner with their physician in improving their health. Jack remained active in philanthropic activities and medical education, and he kept reading the New England Journal of Medicine until his death. As an aspiring violinist in his youth, Jack also remained dedicated to the arts and he and Pat supported the teaching of music, theatre and dance. Over this remarkable life, Dr. Stelmach received numerous honors and awards for his contributions to Medicine—especially family medicine, to education, to our community, and to the advancement of clinical medicine and care of the patients he loved, and who loved him. I am one of the many who has been blessed by knowing and working with Jack Stelmach, MD. He truly changed my life and the lives of so many. Words can never express my gratitude and appreciation for all that Dr. Stelmach has done for medical education, family medicine and for our community. We will all miss you Jack, but we thank you for your amazing legacy, the example of a life well-lived, and for the many fond memories. May God Bless.

ReseaRch Medical centeR • a Publication foR eMPloYees • auGust 2012


ReseaRch Medical centeR • a Publication foR eMPloYees • auGust 2012

information Security Update
SecurinG your workStation
Log out or lock your computer when stepping away, even for a moment. It’s important to make sure that the organization’s data is safe and secure at all times. Locking your workstation when you step away is one of the simplest security steps you can take/do for prevention. Forgetting to log out poses a security risk with any computer that is accessible to other people because it leaves your account open to abuse. Someone could sit down at that computer and continue working from your account, doing damage to your files, retrieving PHI, or using your account to perform malicious actions. To avoid misuse by others, remember to log out of or lock your computer whenever you leave it. There are two ways to lock your computer: 1. Hold down Ctrl + Alt + Delete at the same time, and then click “Lock Computer” at the top left. 2. Some Windows machines have a Windows logo key on the keyboard. The workstation can be locked by holding down the Windows logo key and pushing “L” at the same time. When you return to your workstation, hit Ctrl + Alt + Delete to log in. All programs, websites and documents will still be open and readily available as you left them.

liz treMain
Facility Privacy Official/ Ethics & Compliance Officer (816) 276-3306 [email protected]

Kurtis Marinez • clinical Research
Congratulations to Kurtis Marinez, Clinical Research, for being selected Employee of the Month for July. Below are several comments from his co-workers: • • • • • “Kurtis thinks of his co-workers with every task. He is compassionate and caring with patients, doctors and staff. He makes our department run well with his level of excellence.” “Kurtis has worked at Research Medical Center for 18 years. He is very pleasant and charming and is the right person to navigate lost visitors to appropriate departments.” “He works tirelessly in the community as president of the Waldo Tower Historic Society.” “Kurtis is a teambuilder and works hard to resolve issues. He has a tireless attitude to accomplish any task.” “He has been learning about budgets and contracts as they relate to clinical trials.”

employee of the Month

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