Case Management
Content
Case management plan
Student name: Ji Wei Student ID: JIW08253139
Holmesglen Institute of TAFE
Case Management Plan
Subject: Develop, Facilitate & Monitor all Aspects of Case Management
1
Case management plan
Student name: Ji Wei Student ID: JIW08253139
Report for: Sheryl Brett
Report by: Ji Wei
Student ID: JIW08253139
Due date: 07/09/2009
Table of contents
1.
The introduction of the
case…………………………………………………………………………1
2.
The contents of the portfolio………………………….. ……………………………………………1
3.
Role and responsibility of the client……………………. ………………………………………..2
4.
Role of the worker…………………………………………………. ……………………………………2
5.
Role of other workers and services…………………..…..
2
Case management plan
Student name: Ji Wei Student ID: JIW08253139
……………………………………..2
6.
The process the case management plan………………….. ……………………………………3
7.
Implementation process………………………………………….. ………………………………….3
8.
Monitoring and evaluation system…………………….……. …………………………………..3
9.
Agenda for case management meeting…………………….. ………………………………...4
1. introduction
“Hope House” is an organization that providing services for disability people,
3
Case management plan
Student name: Ji Wei Student ID: JIW08253139
its target group is the people between 18 and 40 with disability. Its services include: Carer Activity and relationship for disability Assistant treatment for disability Mental health for disability Building life plan for people with disability Sue Jackson: is a 22 year old girl, she is paralyzed from waist after a car accident, and there is also other problems with her, for example, emotional lability, relationship with family, memory, physical health and so on. Angie: is the manager of the “Hope House”, and she is also the manager for the case management plan for Sue.
2.
The contents of the portfolio
The role and responsibility of the client The role of the key worker The role of other workers and services The process of the case management plan Entry screening The information form for Sue The notes written by the manager for Sue The basic service Sue needs Assessment The health condition form, health behavior form, psychosocial form The functional assessment summary The notes written by the manager for Sue The consent form and the referral form Planning The needs for Sue are: carer, physical treatment, mental treatment, alcohol, relationship. The referral services for Sue The goals for Sue The process and time for Sue Carer---Baptcare organization Physiotherapy---Brighton Bay organization Psychologist---MBS organization Alcohol---EDAS organization Relationship---Wavlink organization The policy and procedure The notes written by the manager for Sue( include the steps) Direct service Carer---Baptcare organization Physiotherapy---Brighton Bay organization
4
Case management plan
Student name: Ji Wei Student ID: JIW08253139
Psychologist---MBS organization Alcohol---EDAS organization Relationship---Wavlink organization The notes written by the manager for Coordination Care coordination plan form The process of coordinating The services The workers Target date The notes written by the manager for Monitoring and review The date for reviewing Rewrite the action plan if need Feedback The notes written by the manager for Exit planning The time case closed Make the policy and procedure The notes written by the manager for Evaluation Feedback Evaluation form The notes written by the manager for
Sue
Sue
Sue
Sue
Sue
The role and responsibility of the client
1. The client should give true information to the workers who provide services. 2. The client should obey the consent 3. The client can discuss with the manager about the service he/she needs 4. Demonstrate respect to the case worker regardless of their culture or
background
5. To participate in the decision and actions that effect their lives 6. To take responsibility for agreed actions 7. To behave in a manner which does not pose any real or perceived physical
or emotional threat to the case worker other staff or client
8. To provide relevant information to assist in their case plan 9. To assume responsibility for the outcome of the decision they make.
5
Case management plan
Student name: Ji Wei Student ID: JIW08253139
The role of workers
1. The workers shall regard all information concerning client disclosed in the
course of practice as confidential.
2. The workers should be accountability to the client in preserving their dignity
and autonomy.
3. The workers has an obligation to treat client with respect
The role of the client’s family member
1. The family member of the client should cooperate with the worker. 2. The family member should be respect to the worker.
The role of psychologist and service
1. The psychologist should be on time 2. The psychologist should provide service at the client’s home 3. The psychologist can take the client out of home when the GP agrees with
that.
4. The psychologist should have a discussion with the client’s GP when is
necessary.
5. The psychologist should be cooperated with other workers.
The role of carer and service
1. The carer should be live at the client’s home 2. The carer should be cooperate with other workers during the client’s
treatment process
3. The carer should report to related workers about the client’s information
The role of G.P
1. The GP should be cooperated with other workers.
6
Case management plan
Student name: Ji Wei Student ID: JIW08253139
2. The GP should provide the information other workers need
session
Monitoring and reviewing form for client
Client’ name:_____________
Time of monitoring: Type of review: Telephone: Content of review: Visit: interviewer:
7
Case management plan
Student name: Ji Wei Student ID: JIW08253139
1. Does the client’s emotion always lability?
None
sometime
always
2. is the client’s memory improved?
Little
A little
much
3. What about the client’s speaking expressional ability?
4. How about the client’s psysical health?
No pain
A little pain
always pain
very pain
5. Does the client stop drinking alcohol?
Yes
no
reduce
6. What about the relationship between the client and other people?
Improve a little
much
good
very good
7. How about the client’s skills for living?
Meeting Agenda
Team: workers provide services for Sue Date: 16/09/2009 Case manager: Angie. V Purpose: good treatment for the client issue Start/end time: 9:00-10:00 Location: campus w1.2.30 Waverley
8
Case management plan
Student name: Ji Wei Student ID: JIW08253139
Agenda Items
1 Prior to the meeting A. Review attachments and agenda information prior to meeting 2 Welcome A. B. 3
A.
As neede d 10 minut es 30 minut es
Introductions Review today’s agenda Client’s information and basic case--manager
Presentation
B.
The treatment plan for the client---related services
C. D.
Carer agency’s report---Suki Lee Psychologist agency’s report---Sandika
E. GP---Joyce
F.
Physiotherapy agency’s report---Lynn 5 minut es
4 5
The common policy , procedure and agreement Meeting over
Bibliography
1.
Class notes, Sheryl Brett’s lesson, Holmesglen Institute of Tafe, 2009.
2.
Welfare document, all students, Tafe VC, Holmesglen Institute of Tafe, 2009.
3.
http://www.Wavlink.org.au
9
Case management plan
Student name: Ji Wei Student ID: JIW08253139
4. http://www.launceston.tas.gov.au/index.php/view-councilagendas-iwantto-795
5. 6.
http://doe.sd.gov/oess/cans/docs/other/monitoringrvwform.doc Brighton Melbourne bay physiotherapy massage therapy Brighton
7.
M B S agency
8. Baptcare agency 9. EDAS agency
10
Student name: Ji Wei Student ID: JIW08253139
Holmesglen Institute of TAFE
Case Management Plan
Subject: Develop, Facilitate & Monitor all Aspects of Case Management
1
Case management plan
Student name: Ji Wei Student ID: JIW08253139
Report for: Sheryl Brett
Report by: Ji Wei
Student ID: JIW08253139
Due date: 07/09/2009
Table of contents
1.
The introduction of the
case…………………………………………………………………………1
2.
The contents of the portfolio………………………….. ……………………………………………1
3.
Role and responsibility of the client……………………. ………………………………………..2
4.
Role of the worker…………………………………………………. ……………………………………2
5.
Role of other workers and services…………………..…..
2
Case management plan
Student name: Ji Wei Student ID: JIW08253139
……………………………………..2
6.
The process the case management plan………………….. ……………………………………3
7.
Implementation process………………………………………….. ………………………………….3
8.
Monitoring and evaluation system…………………….……. …………………………………..3
9.
Agenda for case management meeting…………………….. ………………………………...4
1. introduction
“Hope House” is an organization that providing services for disability people,
3
Case management plan
Student name: Ji Wei Student ID: JIW08253139
its target group is the people between 18 and 40 with disability. Its services include: Carer Activity and relationship for disability Assistant treatment for disability Mental health for disability Building life plan for people with disability Sue Jackson: is a 22 year old girl, she is paralyzed from waist after a car accident, and there is also other problems with her, for example, emotional lability, relationship with family, memory, physical health and so on. Angie: is the manager of the “Hope House”, and she is also the manager for the case management plan for Sue.
2.
The contents of the portfolio
The role and responsibility of the client The role of the key worker The role of other workers and services The process of the case management plan Entry screening The information form for Sue The notes written by the manager for Sue The basic service Sue needs Assessment The health condition form, health behavior form, psychosocial form The functional assessment summary The notes written by the manager for Sue The consent form and the referral form Planning The needs for Sue are: carer, physical treatment, mental treatment, alcohol, relationship. The referral services for Sue The goals for Sue The process and time for Sue Carer---Baptcare organization Physiotherapy---Brighton Bay organization Psychologist---MBS organization Alcohol---EDAS organization Relationship---Wavlink organization The policy and procedure The notes written by the manager for Sue( include the steps) Direct service Carer---Baptcare organization Physiotherapy---Brighton Bay organization
4
Case management plan
Student name: Ji Wei Student ID: JIW08253139
Psychologist---MBS organization Alcohol---EDAS organization Relationship---Wavlink organization The notes written by the manager for Coordination Care coordination plan form The process of coordinating The services The workers Target date The notes written by the manager for Monitoring and review The date for reviewing Rewrite the action plan if need Feedback The notes written by the manager for Exit planning The time case closed Make the policy and procedure The notes written by the manager for Evaluation Feedback Evaluation form The notes written by the manager for
Sue
Sue
Sue
Sue
Sue
The role and responsibility of the client
1. The client should give true information to the workers who provide services. 2. The client should obey the consent 3. The client can discuss with the manager about the service he/she needs 4. Demonstrate respect to the case worker regardless of their culture or
background
5. To participate in the decision and actions that effect their lives 6. To take responsibility for agreed actions 7. To behave in a manner which does not pose any real or perceived physical
or emotional threat to the case worker other staff or client
8. To provide relevant information to assist in their case plan 9. To assume responsibility for the outcome of the decision they make.
5
Case management plan
Student name: Ji Wei Student ID: JIW08253139
The role of workers
1. The workers shall regard all information concerning client disclosed in the
course of practice as confidential.
2. The workers should be accountability to the client in preserving their dignity
and autonomy.
3. The workers has an obligation to treat client with respect
The role of the client’s family member
1. The family member of the client should cooperate with the worker. 2. The family member should be respect to the worker.
The role of psychologist and service
1. The psychologist should be on time 2. The psychologist should provide service at the client’s home 3. The psychologist can take the client out of home when the GP agrees with
that.
4. The psychologist should have a discussion with the client’s GP when is
necessary.
5. The psychologist should be cooperated with other workers.
The role of carer and service
1. The carer should be live at the client’s home 2. The carer should be cooperate with other workers during the client’s
treatment process
3. The carer should report to related workers about the client’s information
The role of G.P
1. The GP should be cooperated with other workers.
6
Case management plan
Student name: Ji Wei Student ID: JIW08253139
2. The GP should provide the information other workers need
session
Monitoring and reviewing form for client
Client’ name:_____________
Time of monitoring: Type of review: Telephone: Content of review: Visit: interviewer:
7
Case management plan
Student name: Ji Wei Student ID: JIW08253139
1. Does the client’s emotion always lability?
None
sometime
always
2. is the client’s memory improved?
Little
A little
much
3. What about the client’s speaking expressional ability?
4. How about the client’s psysical health?
No pain
A little pain
always pain
very pain
5. Does the client stop drinking alcohol?
Yes
no
reduce
6. What about the relationship between the client and other people?
Improve a little
much
good
very good
7. How about the client’s skills for living?
Meeting Agenda
Team: workers provide services for Sue Date: 16/09/2009 Case manager: Angie. V Purpose: good treatment for the client issue Start/end time: 9:00-10:00 Location: campus w1.2.30 Waverley
8
Case management plan
Student name: Ji Wei Student ID: JIW08253139
Agenda Items
1 Prior to the meeting A. Review attachments and agenda information prior to meeting 2 Welcome A. B. 3
A.
As neede d 10 minut es 30 minut es
Introductions Review today’s agenda Client’s information and basic case--manager
Presentation
B.
The treatment plan for the client---related services
C. D.
Carer agency’s report---Suki Lee Psychologist agency’s report---Sandika
E. GP---Joyce
F.
Physiotherapy agency’s report---Lynn 5 minut es
4 5
The common policy , procedure and agreement Meeting over
Bibliography
1.
Class notes, Sheryl Brett’s lesson, Holmesglen Institute of Tafe, 2009.
2.
Welfare document, all students, Tafe VC, Holmesglen Institute of Tafe, 2009.
3.
http://www.Wavlink.org.au
9
Case management plan
Student name: Ji Wei Student ID: JIW08253139
4. http://www.launceston.tas.gov.au/index.php/view-councilagendas-iwantto-795
5. 6.
http://doe.sd.gov/oess/cans/docs/other/monitoringrvwform.doc Brighton Melbourne bay physiotherapy massage therapy Brighton
7.
M B S agency
8. Baptcare agency 9. EDAS agency
10
