Certificate
Content
CERTIFICATE
This is to certify that Ms. DEEPSHIKHA student of BPIT, Rohini has completed project work on ³Designing A Performance Appraisal System For Kribhco
Infrastructure Ltd. ´ under my guidance and supervision for the summer
internship. I certify that this is an original work and not been copied from any source.
Signature of Guide: Name of Project Guide: Mr. Nitin Kulshrestha Date: 07-08-2010
DECLARATION
I, Megha Agarwal, hereby declare that the project report entitled ³A STUDY
OF EMPLOYEE SATISFACTION WITH HR PRACTICES´ is an authenticated
work carried out by me at HDFC STANDARD LIFE INSURANCE COMPANY
LTD. under the guidance of Ms. Radhika Bhutani, Lecturer, BPIT for the
summer internship of MASTERS OF BUSINESS ADMINISTRATION and this work has not been submitted for similar purpose anywhere else except to BPIT,
BHAGWAN PARSHURAM INSTITUTE OF TECHNOLOGY, ROHINI, affiliated
to GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY, DELHI.
Date: Place: MEGHA AGARWAL
ACKNOWLEDGEMENT
It is only when a person is working on a project, that he realizes the amount of difficulties he has to overcome. However, in spite of all the difficulties, he knows help is always near at hand to tackle the problems. It is my great privilege and honor to express my heartiest g ratitude to my External Guides: Mr. Chandan Jyoti and Ms. Sakshi Sharma in HDFC and my Internal Guide Ms. Radhika Bhutani who assisted me by guiding me throughout the project.
MEGHA AGARWAL
EXECUTIVE SUMMARY
Indian insurance industry is emerging rapidly after year 2000. To survive in these highly competitive scenario Managers will bring pressure to improve quality recruit quality and skilled people. Collective efforts of the employer manager and other relative people assume relevance in this context and this their marketing management and human resources play an important role. The primary concern of an organization is its viability and hence its efficiency. There is continuous environmental pressure for effici ency, and if an organization does not respond to this pressure, it may find itself rapidly losing whatever share of the market it has. The insurance operation is under sea change not nationally but also on international arena. This study is an effort to analyze the HR Practices at HDFC Standard Life Insurance Company Ltd. An effort was made to study the HR policies, their effectiveness and contribution to the growth of the organization through its main resources the Human Resources. The study tries and covers the various facets and activities of the Human Resources Department including the Human Resources Development. In particular, the study focuses on the following:
y y y
Guidelines and criteria for the recruitment of various categories of staff Training Programs conducted. Performance programme. Management System as a method of the appraisal
The chosen area for this study plays a very significant role in the growth and development of the company and particularly in case of HDFC Standard Life Insurance Company Ltd.
This is to certify that Ms. DEEPSHIKHA student of BPIT, Rohini has completed project work on ³Designing A Performance Appraisal System For Kribhco
Infrastructure Ltd. ´ under my guidance and supervision for the summer
internship. I certify that this is an original work and not been copied from any source.
Signature of Guide: Name of Project Guide: Mr. Nitin Kulshrestha Date: 07-08-2010
DECLARATION
I, Megha Agarwal, hereby declare that the project report entitled ³A STUDY
OF EMPLOYEE SATISFACTION WITH HR PRACTICES´ is an authenticated
work carried out by me at HDFC STANDARD LIFE INSURANCE COMPANY
LTD. under the guidance of Ms. Radhika Bhutani, Lecturer, BPIT for the
summer internship of MASTERS OF BUSINESS ADMINISTRATION and this work has not been submitted for similar purpose anywhere else except to BPIT,
BHAGWAN PARSHURAM INSTITUTE OF TECHNOLOGY, ROHINI, affiliated
to GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY, DELHI.
Date: Place: MEGHA AGARWAL
ACKNOWLEDGEMENT
It is only when a person is working on a project, that he realizes the amount of difficulties he has to overcome. However, in spite of all the difficulties, he knows help is always near at hand to tackle the problems. It is my great privilege and honor to express my heartiest g ratitude to my External Guides: Mr. Chandan Jyoti and Ms. Sakshi Sharma in HDFC and my Internal Guide Ms. Radhika Bhutani who assisted me by guiding me throughout the project.
MEGHA AGARWAL
EXECUTIVE SUMMARY
Indian insurance industry is emerging rapidly after year 2000. To survive in these highly competitive scenario Managers will bring pressure to improve quality recruit quality and skilled people. Collective efforts of the employer manager and other relative people assume relevance in this context and this their marketing management and human resources play an important role. The primary concern of an organization is its viability and hence its efficiency. There is continuous environmental pressure for effici ency, and if an organization does not respond to this pressure, it may find itself rapidly losing whatever share of the market it has. The insurance operation is under sea change not nationally but also on international arena. This study is an effort to analyze the HR Practices at HDFC Standard Life Insurance Company Ltd. An effort was made to study the HR policies, their effectiveness and contribution to the growth of the organization through its main resources the Human Resources. The study tries and covers the various facets and activities of the Human Resources Department including the Human Resources Development. In particular, the study focuses on the following:
y y y
Guidelines and criteria for the recruitment of various categories of staff Training Programs conducted. Performance programme. Management System as a method of the appraisal
The chosen area for this study plays a very significant role in the growth and development of the company and particularly in case of HDFC Standard Life Insurance Company Ltd.
