CHS Course Design

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TRAINERS METHODOLOGY I Training Output #1

CAT COLLEGE October 28, 2008

COURSE DESIGN
COURSE TITLE NOMINAL DURATION QUALIFICATION LEVEL COURSE DESCRIPTION This course is designed to develop knowledge, skills, and attitudes of a Computer Service Technician in accordance with industry standards. It covers core competencies such as install, maintain, configure, and diagnose computer systems and networks. COURSE OUTCOMES
Upon completion of the course, the trainees/students must be able to:

: COMPUTER HARDWARE SERVICING : 372 Hours : NC Level II

      

Participate in workplace communication Work in a team environment Practice career professionalism Practice occupational health and safety procedures Apply quality standards Perform computer operations Perform mensuration and calculation

 Prepare and interpret technical drawing  Use hand tools  Terminate and connect electrical wiring and electronic circuits  Install computer systems and networks  Diagnose and troubleshoot computer systems  Configure computer systems and networks  Maintain computer systems and networks

Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office

TRAINERS METHODOLOGY I Training Output #1

CAT COLLEGE October 28, 2008

TRAINEE ENTRY REQUIREMENTS
Candidate/Trainee must possess the following qualifications, must be: Able to communicate both oral and written Physically and mentally fit. With good moral character. Can perform basic mathematical and logical computations.  Analytical and logical thinking    

COURSE STRUCTURE Unit of competency BASIC 1. Participate in Workplace Communication 1.1 Participating in Workplace Environment 1.1.1 1.1.2 1.1.3 1.1.4 1.1.5 1.1.6 Parts of speech Sentence construction Effective communication Basic mathematics Technical writing Types of forms Module Title Module Contents No. of Hours 16

4

2. Work in Team Environment

2. 1 Working in Team Environment

2.1.1 Team role. 2.1.2 Relationship and Responsibilities 2.1.3 Roles and Responsibilities with Team environment. 2.1.4 Relationship within a team. 2.1.5 Communication process 2.1.6 Team structure/team roles 2.1.7 Group planning and decision making 3.1.1Personal development-social aspects: intra and interpersonal development 3.1.2. Organizational goals 3.1.3. Personal hygiene and practices 3.1.4. Code of ethics 3.1. 5 Organizational Key Result Areas (KRA) 3.1.6 Work values and ethical standards 3.1.7 Company policies on the use

4

3. Practice Career Professionalism

3.1 Practicing Career Professionalism

4

Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office

TRAINERS METHODOLOGY I Training Output #1

CAT COLLEGE October 28, 2008

and maintenance of equipment 3.1.8 Qualification standards 3.1.9 Gender and development (GAD) sensitivity 3.1.10 Professionalism in the workplace 3.1.11 List of professional licenses

4. Practice Occupational Health and Safety

4.1 Practicing Occupational Health and Safety

4.1.1 Identity hazards and risks 4.1.2 Evaluate hazards and risks 4.1.3 Control hazards and risks 4.1.4 Maintain occupational health and safety awareness 4.1.5 Hazards and risks identification and control 4.1.6 Organizational safety and health protocol 4.1.7 Threshold limit value (TLV) 4.1.8 OHS indicators 4.1.9 TLV table 4.1.10 Philippine OHS standards 4.1.11 Effects of hazards in the workplace 4.1.12 Ergonomics 4.1.13 EGG Regulations 4.1.14 Safety regulations 4.1.14.1 Clean air act 4.1.14.2 Electrical and fire safety code 4.1.14.3 Waste management 4.1.14.4 Disaster preparedness and management 4.1.15 Contingency measures and procedures 4.1.16 Operational health and safety procedure, practices and regulations 4.1.17 Emergency-related drills and training

4

Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office

TRAINERS METHODOLOGY I Training Output #1

CAT COLLEGE October 28, 2008

Unit of Competency COMMON 1. Apply Quality Standards

Module Title

Module Contents

No. of Hours 34

1.1 Applying quality standards

1.1.1 Reading skills required to interpret work instruction 1.1.2 Workplace standards and specifications 1.1.3 Procedures in obtaining and carrying out work instructions 1.1.4 Quality checking procedures 1.1.5 Fault identification and reporting 1.1.6 Safety and environmental aspects of production process 1.1.7 Carry out work in accordance with policies and procedures 2.1.1 Reading and comprehension skills required to interpret work instructions and to interpret basic user manuals 2.1.2 OH and S principles and responsibilities 2.1.3 Main types of computers and basic features of different operating systems 2.1.4 Main parts of a computer 2.1.5 Storage devices and basic categories of memory 2.1.6 Relevant types of software 2.1.7 General security, privacy legislation and copyright 2.1.8 Relevant types of software 2.1.9 Communication skills to identify lines of communication, request advice, follow instructions and receive feedback 2.1.10 Storage devices and basic categories of memory 2.1.11 Basic ergonomics of keyboard and computer user 2.1.12 Relevant types of software

4

2. Perform Computer Operations

2. 1 Performing Computer Operations

10

Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office

TRAINERS METHODOLOGY I Training Output #1

CAT COLLEGE October 28, 2008

2.1.13 Business Application 2.1.14 System software 2.1.15 Basic ergonomics of keyboard and computer user 2.1.16 Relevant types of software 2.1.17 Computer peripherals 2.1.18 Storage devices and basic categories of memory 2.1.19 Web surfing 2.1.20 Web browsers 2.1.21 Search engines 2.1.22 URLS and keywords 2.1.23 Links 2.1.24 Bookmarking 2.1.25 Security measures 2.1.26 Anti-virus software/programs 2.1.27 File Management 3. Perform Mensuration and Calculation 3.1 Performing Mensuration and Calculation 3.1.1 Types of components and object to be identified 3.1.2 Knowing the correct specifications of the relevant sources 3.1.3 Identify the necessary measuring tools in selecting the job requirements 3.1.4 Reading skills required to interpret work instruction 3.1.5 Communication skills 3.1.6 Identifying appropriate measuring instruments to be used. 3.1.7 Use accurate measurements for the tasks given. 3.1.8 Using the four fundaments of mathematical operations 3.1.9 Introducing proper procedure in calculating fractions, percentages, and mixed numbers to perform in the given tasks. 3.1.10 Reading skills required to interpret work instruction 3.1.11 Reading skills required to 5

Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office

TRAINERS METHODOLOGY I Training Output #1

CAT COLLEGE October 28, 2008

interpret work instruction 3.1.12 Communication skills 3.1.13 Using appropriate instruments tools to avoid damage. 3.1.14 Proper procedure in cleaning up the workplace before and after using 3.1.15 Identifying the proper storage of the instruments to be kept that met the manufacturer s specifications and standard to avoid damage in mismatching. 3.1.16 Reading skills required to interpret work instruction 3.1.17 Communication skills 4. Prepare and Interpreting Technical Drawing 4.1 Preparing and Interpreting Technical Drawing 4.1.1 4.1.2 4.1.3 4.1.4 4.1.5 4.1.6 4.1.7 4.1.8 5. Use Hand Tools Drawing conventions Symbols Dimensioning conventions Markup / Notation of drawings Reading skills required to interpret work instructions Skills in interpreting electrical / electronic signs and symbols Mathematics Communication skills

5

5.1 Using Hand Tools 5.1.1 Identifying appropriate hand tools 5.1.2 Identifying tasks 5.1.3 Selecting appropriate hand tools 5.1.4 Operation of hand tools 5.1.5 Function of hand tools 5.1.6 Common faults of hand tools 5.1.7 Safety requirements of hand tools 5.1.8 Preparing tools 5.1.9 Function of tools 5.1.10 Safety requirements of tools 5.1.11 Proper used of tools 5.1.12 Creating report for

6

Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office

TRAINERS METHODOLOGY I Training Output #1

CAT COLLEGE October 28, 2008

malfunctions, unplanned or unusual events 5.1.13 Maintenance of tools 5.1.14 Storage of tools 5.1.15 Standard operational procedures, principles and techniques in maintaining a tools 6. Terminate and Connect Electrical Wiring and Electronics Circuit 6.1 Terminating 6.1.1 Identified the materials and Connecting needed to perform the given Electrical specification Wiring and 6.1.2 Used appropriate tools and equipment as required in the Electronics given tasks Circuit 6.1.3 Prior planning to perform the specific guidelines and procedures 6.1.4 Ensuring the accuracy and correctness of electrical/wiring and electronics connections to be used and placed in the worksite. 6.1.5 Reading skills required to interpret work instruction 6.1.6 Communication skills 6.1.7 Provide necessary safety procedures in using tools and appropriate protective equipment in the worksite. 6.1.8 Tasks given are based to standards procedures in accordance with the safety requirements. 6.1.9 Identifying appropriate methods in terminating connection are according to prescribed standards. 6.1.10 Using proper sequence of operation 6.1.11 Jobs performance must be in accordance with the standard procedures.

6

Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office

TRAINERS METHODOLOGY I Training Output #1

CAT COLLEGE October 28, 2008

6.1.12 Reading skills required to interpret work instruction 6.1.13 Communication skills 6.1.14 Using of appropriate tools in testing of the different circuits connected to ensure the validity and conformity of the connection 6.1.15 Identify the accurate tools to checked the specified wiring circuits 6.1.16 Reading skills required to interpret work instruction 6.1.17 Communication skills 6.1.18 Responding as compliance with the standard established procedures

Unit of Competency CORE

Module Title

Module Contents

No. of Hours 320

1. Install Computer 1.1 Install Computer Systems and Systems and Networks Networks

1.1.1 Safety procedures 1.1.2 Basic terms, concepts, functions and characteristics of PC hardware components 1.1.3 Structure of operating systems 1.1.4 Familiarization with the various computer systems components and peripherals 1.1.5 System configuration/ settings of computer systems and devices 1.1.6 Basic computer configuration set up 1.1.7 System s specifications 1.1.8 Identifying common symptoms and problems associated with each devices 1.1.9 Troubleshooting and isolating

60

Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office

TRAINERS METHODOLOGY I Training Output #1

CAT COLLEGE October 28, 2008

2. Diagnose and Troubleshoot Computer Systems

2. 1 Diagnosing and Troubleshooting Computer Systems

PC hardware problems 1.1.10 Diagnosing and troubleshooting hardware conflicts 1.1.11 Knowledge in installing peripherals, network devices and other I/O devices 2.1.1 Different types of computer systems error. 2.1.2 Software as tools for diagnosing computer systems. 2.1.3 Hand tools and its uses. 2.1.4 Procedures in diagnosing computer systems 2.1.5 Safety precautions 2.1.6 Parts and functions of computer system 2.1.7 Software ( operating system, application software) 2.1.8 Electrical theory 2.1.9 Computer monitors 2.1.10 Techniques for diagnosing computer system 2.1.11 Proper repairing/replacing procedures of different components 2.1.12 Wiring techniques 2.1.13 Power supplies 2.1.14 Determining defective components 2.1.15 Basic networking 2.1.16 Guidelines for testing computer system 2.1.17 Advance networking 2.1.18 Computer systems operation 2.1.19 Digital electronics 2.1.20 Communications

100

Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office

TRAINERS METHODOLOGY I Training Output #1

CAT COLLEGE October 28, 2008

3. Configure Computer Systems and Networks

3.1 Configuring Computer Systems and Networks

4. Maintain computer systems and networks

4.1 Maintaining computer systems and networks

3.1.1 Inspecting work instructions according to job requirements. 3.1.2 Planning and preparing of standard operating procedures 3.1.3 Occupational health and safety 3.1.4 Configuring system and networks 3.1.5 Procedures in using the tools and equipments 3.1.6 Occupational health and safety 3.1.7 Testing normal function of systems and networks 3.1.8 Procedures in checking the faults or problems 3.1.9 Procedures in configure systems and networks 3.1.10 Occupational health and safety 3.1.11 Inspection of systems and networks with manuals 3.1.12 Making documents and reports 4.1.1 Plan/conduct maintenance procedures according to job requirements. 4.1.2 Safety measures are observed at all times. 4.1.3 Identify and diagnose faulty system. 4.1.4 Prepare tools and test equipments. 4.1.5 Identify or obtain PC specifications and schematic diagrams. 4.1.6 Identify or obtain Network functions and specifications. 4.1.7 Procedures in maintaining computer systems are followed 4.1.8 Safety measures are observed. 4.1.9 Diagnose and identify faulty

100

60

Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office

TRAINERS METHODOLOGY I Training Output #1

CAT COLLEGE October 28, 2008

systems. 4.1.10 Run diagnostics software. 4.1.11 Repair or replace faulty system 4.1.12 Burn-in or test repaired or replaced computer system 4.1.13 Procedures in maintaining network systems are followed 4.1.14 Safety measures are observed. 4.1.15 Diagnose and identify faulty systems and cables. 4.1.16 Run diagnostics software. 4.1.17 Repair or replace faulty systems and cables. 4.1.18 Burn-in or test repaired or replaced network system. 4.1.19 Check the maintained/serviced computer systems to ensure safe operation. 4.1.20 Run or conduct computer to computer communications. 4.1.21 Connect to the internet if necessary. 4.1.22 Burn-in serviced or replaced components. 4.1.23 Return computer to networking area. 4.1.24 Document the task undertaken.

Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office

TRAINERS METHODOLOGY I Training Output #1

CAT COLLEGE October 28, 2008

COMPETENCY ANALYSIS
This table present the number of modules developed in a particular unit of competency.

Unit of Competency BASIC 1. 2. 3. 4. Participate in workplace communication Work in team environment Practice career professionalism Practice occupational health and safety procedures

Number of Modules

Total

1 1 1 1

1 1 1 1

4 COMMON 1. 2. 3. 4. 5. 6. Apply Quality Standards Perform computer operations Perform mensuration and calculation Prepare and interpreting technical drawing Using hand tools Terminate and Connect Electrical Wiring and Electronics Circuit
1 1 1 1 1 1 1 1 1 1 1 1

6 CORE 1. 2. 3. 4. Install computer systems and networks Diagnose and troubleshoot computer systems Configure computer systems and networks Maintain computer systems and networks
1 1 1 1 1 1 1 1

4 TOTAL 14

Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office

TRAINERS METHODOLOGY I Training Output #1

CAT COLLEGE October 28, 2008

ASSESSMENT METHOD: 1. 2. 3. 4. Hands on Direct observation Practical Demonstration Oral and Written Exam

COURSE DELIVERY: 1. Lecture-Demonstration 2. Self-paced instruction 3. Group discussion RESOURCES: Tools Operating System Application program Components / Dividers Oscilloscope Rulers T-square Calculator Multi-tester Soldering gun Pliers Cutters Screw drivers Goggles Gloves Equipment Hubs/switches CDROMs Modem/router Printers Hubs Server Peripherals Desktop Computers Materials UTP Cat. 5 cables UTP Cat.3 cables RJ 45 modular plug Learning Manuals Work Instruction Hand-outs Board marker White board Schematic diagrams Charts Block diagrams Layout plans Location Plans Instrumentation diagrams

Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office

TRAINERS METHODOLOGY I Training Output #1

CAT COLLEGE October 28, 2008

Protractor Steel rule LAN tester Utility Software Anti-static wrist wrap Masks Crimping tools Flashlights Sharp pointed tweezers Mirror (inspection) Soldering gun

Loop diagrams System Control diagrams Drawing boards

QUALIFICATIONS OF TRAINER: y y y y Must be a holder of Computer Hardware Servicing NCII or equivalent available qualification Must have completed Training Methodology II (TM II) Must be physically and mentally fit Must have at least 2 years relevant job/industry experience

Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office

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