citrix

Published on February 2017 | Categories: Documents | Downloads: 10 | Comments: 0 | Views: 278
of 11
Download PDF   Embed   Report

Comments

Content


Ci t r i x Sec ur e Gat ew ay Gui de
SAP Education Business Support
Walldorf, J anuar 2009
©SAP 2008 / Page 2 public
1. Setup of the Citrix ICA Client
2. Testing the Remote Connection using the Internet
Agenda
©SAP 2008 / Page 3 public
Set up of t he Ci t r i x I CA Cl i ent
Software
Citrix Client for Windows/ Linux/ Mac OS X
Available through the “Download Center”on http://mywts.sap.com
MS-Internet Explorer version 5.5 - SP2 or higher
or
Mozilla Firefox Version 2 or higher
MS Installer Version 2 or hogher
Network Ports Utilized
Port 80 (HTTP)
Port 443 (SSL)
Port 1494 (Standard Citrix Protocol)
Port 2598 (Citrix Session Reliability)
Ports 1494 and 2598 are only used internally. When connecting through Internet only ports 80 and 443
are needed.
©SAP 2008 / Page 4 public
Set up of t he Ci t r i x I CA Cl i ent
Bandwidth & Latency
30 kbps to 50 kbps per login
To guarantee that SAP courses could be delivered with a good performance/response time it is
recommended to SAP partners/customers have their ISP(Internet Service Provider) latency numbers
less than 150ms
Installation
Please visit the website (http://mywts.sap.com/default.asp?Zone=Download), and download the current Citrix
ICA Client for Windows 32-bit.
If you already have a Citrix ICA Client installed, please ensure that it is the newest Version from
http://mywts.sap.com/default.asp?Zone=Download
To find out the version of your client please open Citrix Program Neighborhood and select in the menu Help -
About Program Neighborhood.
The installation of the client is very easy and self-explanatory.
Hint: It is enough to have the Web Version installed.
©SAP 2008 / Page 5 public
1. Setup of the Citrix ICA Client
2. Testing the Remote Connection using the Internet
Agenda
©SAP 2008 / Page 6 public
Test i ng t he Remot e Connec t i on usi ng t he
I nt er net
Main Entry Page
To connect to the main entry page please start your Web browser and go to the URL http://mywts.sap.com.
You will see a world map (see next side) where you can select the region.
©SAP 2008 / Page 7 public
Test i ng t he Remot e Connec t i on usi ng t he
I nt er net
After selecting the region you have to click on the ICA Icon in the Test Connection section.
©SAP 2008 / Page 8 public
Test i ng t he Remot e Connec t i on usi ng t he
I nt er net
And then have to click on the Icon in the Applications section
©SAP 2008 / Page 9 public
Test i ng t he Remot e Connec t i on usi ng t he
I nt er net
You have successfully logged in to the CSG test environment. This page tests the stability of your connection
over a period of time. We recommend that you stay connected thru the duration of the test. The clock will
count down and display "Successfully Finished!" after 2 hours.
If the connection is lost during this period, please check your enterprise proxy settings, to allow https
streaming.
DO NOT MINIMIZE THIS WINDOW !
©SAP 2008 / Page 10 public
Test i ng t he Remot e Connec t i on usi ng t he
I nt er net
This will establish a Citrix connection to the SAP WTS farm. This page will test the stability of your connection
over a period of time. We recommend that you perform this test from two PC's that are in the training room
where the class is to take place and stay connected through the duration of the test. The clock will count down
and display "Successfully Finished!" after 2 hours. In addition, all of the classroom PC's should be tested
using this method although staying connected for the two hour duration on these PC's is not necessary, a
successful display of the clock is sufficient.
Note: This is not a bandwidth test and should not be used as such to determine adequate bandwidth, latency
or response time for your class.
You can use the bandwidth and latency test for checking the quality of your network connection to SAP
network (See picture below)
©SAP 2008 / Page 11 public
Test i ng t he Remot e Connec t i on usi ng t he
I nt er net
We believe that in most environments establishing a connection should be straightforward. However, there have be
some instances where the ports required by the Citrix client have been blocked by firewalls. This can normally been
fixed very quickly by your IT organization opening access to port 443.
SAP cannot be held responsible for connection failures during training due to WAN failure, traffic on your local
Network, the Internet or due to changes made to your network infrastructure. We would therefore recommend that your
IT organization be kept informed of all training taking place at your location.

Sponsor Documents

Or use your account on DocShare.tips

Hide

Forgot your password?

Or register your new account on DocShare.tips

Hide

Lost your password? Please enter your email address. You will receive a link to create a new password.

Back to log-in

Close