Claims Adjuster, Property Manager

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2453 Waterside Drive, Aurora, IL 60502, (708) 826-3747, CAREER SUMMARY A highly dedicated professional with 20+ years overall experience in maintenance and repairs. I have dedicated my professional career and image in residential m aintenance to one of responsibility where customer service, quality, and account ability are not just catch phrases, but a committed way of doing business. * Entrepreneurship: Created handyman business in 1998 servicing the Greater Chi cagoland area. * Continued professional development: Audited the Illinois real-estate salesper son licensing course to familiarize myself with as many aspects of the industry as possible. Partnered with other professionals in industry to increase knowledg e and skill sets, and to be able to provide more services to clients. * Strong business ethics based on integrity, trust, and credibility: Have keys and alarm codes for clients' homes to work when they are at work or out of town. Am often hired to do work on homes without discussion of costs/rates. CAREER EXPERIENCES TUWYN (Tell Us What You Need), Aurora, Illinois 1998- Present Owner * Founded TUWYN (Tell Us What You Need), creating a niche handyman company with a focus on repeat business achieved by quality of service, attention to detail, honesty, and customer loyalty. * Skills include: flooring, drywall, electrical, plumbing, hvac, painting, land scaping, carpentry, masonry, fencing, and decking. * Corporate accounts include: Pickle Piano Company, Bloomingdales, and Ashley F urniture. FELDCO, Des Plaines, Illinois 2010- Present Field Sales Representative/ Team Lead * Sales rep for largest windows, siding, and door sales company in Midwest. * Closing rate over 50% . * Extensive knowledge of work required and costs associated with labor and mate rials. * Built positive relationships with staff and customers which have been instrum ental to sales success. * Coach and train a team of 3 Field Sales Representatives. AMERICAN COMMUNITY MGMT INC., Schaumburg, Illinois 2009 Maintenance * Familiarized self with large-scale property management and maintenance. * Skill included: replacement/installation of siding, soffits, fascia, fountain s, streetlights, etc. for apartments, condos, and townhouse associations. * Implemented and created a database of property specific materials and supplie rs to service 30+ properties in greater Chicagoland area. * Identified management of potential bids, as well the person who did the work for drywall repairs and painting. COURTYARD BY MARRIOTT, Glenview, Illinois Front Desk Associate - worked in the hospitality industry to fulfill a requireme nt for college graduation * Served as relief housekeeping supervisor. Trained new staff members in requir ed functions. * Rose facility's ranking from the middle of the group to #1 in Midwest and 4th place out of 360 properties internationally.

RAINBOW COUNCIL BOY SCOUT CAMP, Morris, Illinois Range Officer/Volunteer Counselor * Trained staff, monitored boys' activities, and ensured safe conditions on fir ing ranges. EDUCATION Purdue University - W Lafayette, IN Bachelor of Science - Restaurant, Hotel, Institutional Mgmt

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