CLAIMS MANAGER or CLAIMS SUPERVISOR

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Bill Osburn 5336 Archstone Dr. Apt. 205 a- Tampa, FL 33634 Residence: 813-871-0423 a- Mobile: 727-512-7727 a- [email protected] Property & Liability Claims Adjuster, Inspector, Supervisor Education/Certifications B.S.B.A. in Finance, University of Missouri a" St. Louis Claims Adjuster licenses held in Florida, TX, LA, MS & AL Citizens (Florida) & NFIP Certified Computer Skills Xactimate 27 a- MS/B a- Simsol a- MS Office Military Experience US Air Force: Airman, First Class, Honorable Discharge, 1977 Career History April 2009-Present Property & Liability Field Adjuster, Legacy Claims, Tampa, FL Inspect commercial and residential property damage and write estimates on Xacti mate 27. Adjust liability claims, take recorded statements, inspect/investigat e injury scenes. September 2008- Property Supervisor, Eagle Adjusting Service, Tampa, FL Reviewed field December 2008 adjustersa estimates & reports for accuracy, analyzed coverages, w rote denial letters, approved payments. Including large losses. Used MS/B ComCe ntral, Xactanalysis Xactnet and Simsol. Supervised 17 adjusters. October 2007- Property Supervisor, ISAC, Tampa, FL Reviewed field adjustersa March 2008 daily claims estimates & reports for accuracy, analyzed coverages, w rote denial letters, approved pmts. including large losses. Supervised 10 adjus ters. May 2007a" Wind Mitigation Inspector, My Safe Florida Home Program October 2007 Completed 6 page home inspection to minimize hurricane damage. 1993-2007 panies below:

Catastrophe Field Adjuster for several IA com

July 2005 a" Property Supervisor, Vanguard Ins. Co. & Hill Country Claims Mgt & Lead January 2006 Adjuster for Citizens Ins. Co. Handled hurricane claims from Denni s, Katrina, Rita & Wilma. Analyzed coverages, reviewed estimates, made correcti ons and approved payments. Supervised 8 a" 15 adjusters. November 2004 a" Property Supervisor, Crawford & Co., Tampa, FL Handled claims from March 2005 hurricanes Charlie, Frances, Ivan and Jeanne. Analyzed coverages, re viewed estimates, wrote denial letters and approved payments. Interacted with i nsurance department, attorneys, public adjusters, agents and insureds. September 2004 Commercial Property Examiner, Safeco Ins. Co. Atlanta, GA Handle d hurricane claims from Charlie, Frances, Ivan and Jeanne. Analyzed coverages, reviewed estimates, made corrections and approved payments. June 2001- Property Supervisor, Farmers Ins., Kansas City, KS Nationwide super vision December 2003 of catastrophic homeownersa claims working through Wardlaw Claims Service and Crawford & Co. Wrote supplements, denials or re-inspections for hom eowner claims. Used Xactimate.

1989 a"1993 Assistant Branch Manager, Raleigh Farnsworth & Abrams, St. Louis, MO Supervised multi-jurisdictional Property and Casualty staff for personal and com mercial lines. 1989 a" 1989 National General Ins. Co, St. Louis, MO f adjuster.

Property & casualty staf

1987 a" 1989 Worldwide Ins. Co, St. Louis, MO Property & casualty staff adjuste r.

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