Claims Specialist or Claims Professional or Claims Adjuster

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1617 ZINFANDEL DRIVE, LODI, CA 95242 (209) 369-7071 * [email protected] RENEE S. ACEVEDO SUMMARY OF QUALIFICATIONS Licensed Experienced Claims Specialist. Nearly twenty (20) years of multiple st ate claims management. A positive record of accomplishment, in medium to high s everity litigation and complex coverage cases, with a company savings outcome. H ighly organized and effective in high-pressure environments. Experience includes but is not limited to: Bodily Injury, automobile liability, general liability, personal injury, environmental and product contamination, products liability, p rofessional liability, additional insured, E&O, mold, fidelity and surety bonds, employee dishonest, municipalities, SIU, subrogation, salvage, cargo (househol d items and petroleum products), and property damage (personal and heavy auto). Supervisor, File Auditor and Trainer. WORK EXPERIENCE 01/2009-Present - RSL Investigations Lodi, CA Sr. Claim Specialist /Office Management - Private Investigations Applicant background screening investigations, and skip tracing services, multip le companies. 07/2005-03/2006 - Cambridge Integrated Insurance Group Rancho Cordova, CA Sr. Claim Specialist (temp to hire) - Commercial Petroleum Products Multi-state commercial liability, litigation management of a petroleum product a ccounts. Effectively investigated, negotiated, determined complex coverage issu es and settled, bodily injury, general liability, cargo, professional liability, environmental damages, and product contamination cases. Effectively achieving c ompany cost containment and expense. *Personally requested by management to be assigned as a temporary to hire employee in July of 2005 and became a permanent employee of Cambridge in October 2005. 09/1999-09/2004 - Mattei Insurance Services, Inc. Sacramento, California Sr. Liability Claims Specialist (temp to hire) - Moving and Storage: Multiple state commercial liability litigation management with the Moving and St orage Unit. Investigated, determined complex coverage and contract issues, negot iated, and settled a variety of bodily injury, general liability, cargo, profess ional liability, employee dishonesty, property damage (personal auto and heavy e quipment, ) damages. Effectively achieving company cost containment, customer s ervice and expenses. In September 1998, personally requested to be assigned thr ough Insurance Overload in a temporary to Hire position by former management, wh en the company was known as GE Westport (formally Coregis/I.I.).

10/1996 - 05/2001 - Insurance Overload Systems, Inc. Sacramento, California Sr. Claims Specialist - Multi -Line Temporary to Hire Assignments Assigned and managed multi-line claims for many insurance carriers throughout Ca lifornia.

06/1995 - 10/1996

- ITT Hartford Insurance Company Sacramento, California

Claims Representative - Commercial and personal line property and casualty claim s management. Investigated, negotiated, determined complex coverage issues and settled, various bodily injury, general liability, auto physical damages propert y damage, property homeowners and commercial building. 09/1994 - 06/1995 Maryland Insurance Company Sacramento, California

Claims Representative - Multiple state commercial auto liability litigation clai ms management. Investigating, determining coverage, negotiating and settling, b odily injury, PIP, general liability and property damage (auto) and auto physica l damage. 09/1990-08/1994 Cincinnati Insurance Company Fort Wayne, Indiana

Field Claims Representative - Personal and commercial liability claims litigatio n management. Customer service with Agent. Effectively investigated negotiated , determined coverage issues, and settled all bodily injury, property, workers' compensation, general liability, property damages (auto/home), physical damage, medical payments, surety and fidelity bonds, personal liability, subrogation, an d salvage. Achieving company cost containment, customer service and expenses ef fectively. EDUCATION California Property & Casualty Resident Adjusters license Multi-State Non-Resident Adjuster Licenses Paralegal Certificate - Humphreys College. AIC Certificate LANGUAGES English REFERENCES Provided upon request*

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