Diane L. Nagle 2326 S. 5th Street Allentown, PA 18103 610-791-2552 Email:
[email protected] Work History Simplex Tax Services, Inc. (Seasonal Checker & Combiner) 133 S. 7th Street Allentown, PA 18101 610-434-9111 Consumer Trust Mortgage Company 7540 Windsor Drive, Suite 40 Allentown, PA 18195 610-398-9500 Provided excellent customer service. Answered multi-line phone system. Took and distributed messages to the president and all employees. Filed customer records . Entered extensive data. Calculated clients income and prorated taxes for qual ification purposes. Trained all new employees regarding office procedure. Manage d office inventory and assisted on office supply orders. Reviewed residential ap praisal reports in a general capacity. Generated business letters. Performed mis cellaneous administrative duties. Authored company mission statement for Consum er Trust Mortgage. 12/29/09-04-15-2010
General Mortgage Company 1620 Hamilton Street Allentown, PA 18102 610-432-4000 06/1995-8/2000 Provided excellent customer service Entered extensive data. Generated loan appl ications . Marketing included extensive weekly mailings for the purpose of gener ating new business. Trained entry-level students in mailing program. Assisted p rocessing department with various tasks. Processed & prepared loans for closin g. Skills: Proven commitment to providing outstanding customer service Clerical: Typing (60 WPM); MS Word, Basic Excel , facsimile, copy and scanning experience Excellent organization, time management, and detail-oriented Excellent phone manner and listening skills Research information
Professional Karen Pascoe, Office Manager Simples Tax Services 610-434-9111 Frank Martell, President and Owner Consumer Trust Mortgage 610-398-9500
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[email protected] Jack Holt, Agent Horace Mann Insurance Co. 610-882-2323 Email:
[email protected] Personal Melinda Kramer 610-417-4343 Email:
[email protected] Jeffery Hernandez 610-972-2767