YADIRA ROJAS 35-55 73 Street # 403 Jackson Heights, NY 11372 917-495-4852 OBJECTIVE; Bilingual (English-Spanish) offering over 20 years of experience and a comprehensive background in the areas of Customer Service, Ability to analyze situations, propose creative solu tions and brings Projects to completion. EXPERIENCE: 2008 - 2009 Dime Savings Bank of Williamsburg, New York Customer Service - Opening & Closing of Accounts - Customer's Inquiries - Sales of Traveler's cheques & Savings Bonds - Maintenance of Accounts Dime Savings Bank Of Williamsburg, New York 1981 - 2002 Head Teller Responsible of the Vault Cash Monthly Report Statements Receive & Shipping out cash Checking Department - Filing of paid checks by branch - Insufficient check return - Sending Monthly Statements to Customers 2006 - 2007 Gainesville Health Department, Gainesville, GA Filing Patient's Folders by Number Helping Patients with Interpretation Removing Patient Folders on a daily basis to o ther Depts. 2004 - 2006 Community Bank & Trust, Gainesville, GA Head Teller - Responsible of the Vault Cash - Monthly Report Statements - Receiving & shipping out cash 2003 -2004 Sam's Club, Gainesville, GA Marketing - Customer Service - Sales of Memberships & Credit Cards - Reports, Analysis & Planning - Contacting Human Resources for future visits EDUCATION; La Guardia Community College: New York Accounting, Data Processing, Introduction to Business SKILLS: Microsoft word, Windows XP, Excel, Data Processing, Typing Ability to analyze situations.