Computer Support Technician

Jerry L. Zebro, MCTS 216 Stout Street, PO Box 48 Ridgeland, WI 54763 H: 715.949.1735; C: 715.505.3324 [email protected] SUMMARY To find a company that will not only allow me to grow as an individual through c hallenging and rewarding work, but also allow me to utilize my skills to further my career within the company. TECHNICAL SKILLS X Hardware: Support of Servers, PCs, Routers, Switches, Hubs, Firewalls, Cat5 Ca bling, RAM, Hard Drives, Networked and Local Printers, Scanners, motherboards, C PUs, power supplies, memory, video cards & sound cards, CD/DVD drives. X Operating Systems and Software: Support and installations of Microsoft Window s 95, 98, Windows XP, Vista, Windows 7, Server 2003, Microsoft ISA 2004. X Applications: Excel, Outlook, Word, PowerPoint, Windows Meeting Space, Virtual Box. X Networking Skills: LAN/WAN, TCP/IP, Active Directory, Group Policy, DNS, DHCP , VPN, RRAS X Security: Firewall and Proxy Server configuration, Antivirus applications, Dis aster Recovery and Remote Management, Fault Tolerance tools, Network Hardening, ISA Server configuration EDUCATION AND CERTIFICATIONS Microsoft Network Technology Program: Computertraining.edu, Plymouth, MN Complet ed 12/31/2009 X MCTS (Microsoft Certified Technology Specialist V Vista ) V Obtained 09/2009 X MCP (Microsoft Certified Professional V Server 2003) V In progress X MCSA (Microsoft Certified Systems Administrator) V In progress Practical hands-on experience: X 2003 Server and Vista operating system installation, X Dynamic Disk configurations including RAID-0, RAID-1, and RAID-5, Backing up o f servers/Data X Installation of Active Directory (multiple domains, multiple forests) X Group Policy, NTFS Permissions, and File Sharing configuration X DNS installation and configurations (AD-integrated, secure updates, forwarders , delegation, stub zones) X DHCP installation and configuration (DHCP Relay Agent, 80/20 fault tolerance, scope options) X Internet Security and Acceleration Server 2004 installation, configuration, an d testing X Routing and Remote Access Server (RRAS) for VPNs, routing between subnets, and NAT configuration X Remote Desktop/Terminal Services for remote management and configuration X Installation of Microsoft VirtualPC virtualization software on home server to duplicate labs performed in class FREELANCE EXPERIENCE X Build/ Maintain/ troubleshoot PCs X Install wireless networks and printers, new hardware and software updates. X Serviced over 10 recipients in the above areas throughout a 5+ yr period. Live Sound Engineer: Freelance (2003 to present) PROFESSIONAL EXPERIENCE Program Robotic MIG Welder/Fabricator: NEDLAND INDUSTRIES INC., Ridgeland, WI (1 997 to present) X Welding: MIG .045 Wire with Argon gas mix X Fabrication: Jig and fixture builder. X Equipment Operator: Fanuc Arc mate 120 iL 6 axis robotic welder wit a Funuc RJ 3 system controller and a Lincoln Powerwave 450 Power unit with seam tracking a nd touch sensing, Piranha Hydraulic Press Break, Sheer, Piranha Automated Band S aw, Lathe, Torch, and Plasma Cutter. X Program /Maintain / Troubleshoot / Repair Fanuc 120 iL Robotic welder and Powe

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