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Content

ROOM MANAGEMENT
MODULE

ROOM MANAGEMENT
MODULE
SILENT FEATURES

A room management module is typically
essential component of f/o
It’s a common module within f/o ( PMS)
Act as a link between f/o and
housekeeping
Helps in assigning rooms, updating room
status .

Functions of room management module

Identify current room status
Assist in assigning rooms
Provides guest history
Organize h/k activity
Generation of reports
Assigning room rates

ROOM STATUS
 Means the availability and non
availability of rooms.
Availability of room largely depend on
H/K Dpt and advance booking
The accurate information of room
status is required by the f/o for carrying
their operation.
Accuracy in room status avoids
confusion and saves time

Room Status Terms
Room Status Terms

Occupied

 Vacant and ready

 On-change

 Out-of-order

 Do not disturb

 Lock-out

 Sleep-out
 DNCO
(did not check
Room Status
Terms
out)
 Skipper
 Check-out
 Late check-out

Room and rate assignment
DEFENETION – Issuing of rooms and
fixing a rate for the room

TARIFF STRUCTURE OF HOTEL
• The hotel charge a rate for the guest
and these rate is known as room rate.
The rates which are published on the
room tariff card are known as room
tariff or the Rack Rate.
• The room rates are basically divided
into two types Rack Rate and
Discounted Rate.
• Rack Rates are those which are
published on the Tariff Card.

TARIFF STRUCTURE OF HOTEL
• The hotel will not sell all the rooms as
per the Rack Rate always sometimes
certain discounts are offered to the
guest.
• The commonly found discount rates or
special rates offered by the hotel to the
guest are as follows -

C.V.G.R COMPANY VOLUME GURANTEED
RATE

• This rate is offered to cooperate officers
who promise to give a particular
volume of business every year .
• Their will be a written agreement
between the hotels and the company .
• Generally hotels give 10-15% discount
to the corporate client. These is also
known as commercial rates.

PROMOTIONAL RATES

This rates are followed by new hotels
especially to make the guest
accustomed to the hotel.

CREW RATE
These are reduced rates given to the
airline crew.

TRANSIT /LAYOVER RATE
This are the rates given to the layover
passengers of a delayed flight or
cancelled flight. The rates are fixed
with various airline companies.

GROUP RATE
These are the discount rates offered to
the group travelers as they give bulk
business to the hotel.

FAMILY RATE
Hotel offers little discount to the
families . Discount is normally given
on extra bed.

CRIB RATE
This rate is applicable to the children
below 12yrs of age.

EXTRA BED RATE
This is the rate applicable for placing an
extra bed . In the room extra bed rate
is charged in case of occupancy of an
extra person in a room.

GOVERNMENT RATE
Special rates are offered to the
clientile from government
organization.

WEEKEND RATES
These are special rates offered to boost
the weekend business especially in
business hotels.

WEEKLY RATES
This are the rates given to the guest
who stay in the hotel for more than a
week.

DAY RATE
This rate are applicable to the guest
who wish to use the room during the
day time it is also called as day use
rate.

SEASONAL RATE
These rates vary from peak to off
season. The rates would be
discounted during the off season
keeping in mind the low demand just
to boost the business.

PACKAGE RATE
Special rates are given on guest rooms
as a special package. The overall
rate is inclusive of room rate puts
other facilities like meals, tour etc

BACk TO BACK RATE / SERVICE
RATE
These are the special rate offered to
the travel agent who bring regular
group traveler and other F.I.T booking
to the hotel.

IN HOUSE RATE
This are the special rate offered to the
guest who belong to the same
company. For e.g. – employees of
TATA getting a discount in Taj Hotel.

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