Data Centre Disaster Recovery Checklist
Company: UEM Land Berhad
1. Checklist of the current DR
No Item
1 Objective
Summary / Assessment
To be able to continue with organization business requirement with limited work area, infra, equipment and manpower.
2
Scope
Critical business requirement such as needed by Finance & Credit Control department, and other business critical departments in UEM Land Berhad.
3 3.1
Assessment of the Current DR Inventory the • List of Application organization’s IT - WIZ Financial & Property System assets - Customer Relationship Management System - UEM Land Corporate Email - File Server • List of Software - WIZ - IFCA - SugarCRM - Microsoft Exchange - Windows File Server • List of Hardware - svr-ex-nc (Exchange Server) - svr-hub-nc (Transport server) - svr-mailbox-nc (Mailbox Server) - svr-smtp1-nc (Edge Transport Server) - wiz-nusajaya (WIZ Server) - nusajaya_svr (WIZ Server) - svr-file-nc (File Server) - svr-file-mercu (File Server) - svr-file-faber (File Server) • List of other IT resources - Xerox Multifunction Machine (Provided by Admin) - Telephone & Fax (Provided by Admin) Note: Should the above information has been submitted to GICT, kindly ignore this requirement. • Type of site – Hot, Warm or Cold - Cahaya Jauhar (hot site for Nusajaya Centre) - Nusajaya Centre (hot site for Cahaya Jauhar)
3.2
DR Facility
No Item
Summary / Assessment
Symphony Hills (hot site for Mercu UEM) Mercu UEM (hot site for Symphony Hills)
• Site address - Cahaya Jauhar 27&29 Jln Indah 15/3 Bukit Indah 79100 Nusajaya - Nusajaya Centre No. 8 Ledang Heights 79250 Nusajaya - Symphony Hills 63000 Cyberjaya - UEM Mercu Floor 16&23A Jalan Sentral Stesen 5 Kuala Lumpur Sentral Kuala Lumpur • Hosting arrangement Will be provided by ICT Department
• Contract expiry date, implication for early termination Nil, since all offices are UEM Land’s offices.
• Working area No of seat - Cahaya Jauhar (10 – 15) - Nusajaya Centre (10 – 15) - Symphony Hills (10 – 15) - Mercu UEM (10 – 15) Telecommunication services - Telecommunication services will be provided by Admin - TIME VPLS - Cahaya Jauhar (1Mbps) - Nusajaya Centre (4Mbps) - Symphony Hills (1Mbps) - Mercu UEM (1Mbps)
3.3
DR infra / network configuration
• Network connectivity diagram Please refer to the attached WAN diagram.
No Item
Summary / Assessment
• Infra / Network configuration Please refer to the attached WAN diagram. • Communication link: Service provider TIME (VPLS) Bandwidth between Primary Data Centre and DR - Cahaya Jauhar (1Mbps) - Nusajaya Centre (4Mbps) - Symphony Hills (1Mbps) - Mercu UEM (1Mbps) Internet Connectivity 20Mbps Shared (Nusajaya Centre, Cahaya Jauhar, Symphony Hills) 10Mbps Shared (UEM Mercu)
3.4
Practices and Procedures
Operating practices Please refer to the attached CDRP document. Backup practices Please refer to the attached CDRP document. Personnel practices Please refer to the attached CDRP document.
4 4
Business Impact Analysis Business Impact To provide summary / or table that include: Analysis All departments, divisions and units in UEM Land are supported by IT systems. Systems and functions that are critical to the continuation of the business - WIZ Financial & Property System - UEM Land Corporate Email service - File servers - Customer Relationship Management system RPO – 4 days or less RTO – 1 day Disaster Recovery Plan Please refer to the attached CDRP document.
5
2. Future DR Environment
No Item
1 2 Objective Scope
Summary / Assessment
To be able to continue with organization business requirement during disaster with minimal interruptions. Critical business requirement such as needed by Finance & Credit Control department, and other business critical departments in UEM Land Berhad.
3
Future DR Nusajaya Centre & Solaris Dutamas will become a replicated Data Centre. Core applications will be setup with HA (High Availability) as a standard. Whenever Nusajaya Centre is down, Solaris Dutamas will take over and whenever Solaris Dutamas is down, Nusajaya Centre will take over. Each location will work independently during normal working days.
4 4
Business Impact Analysis Business Impact To provide summary / or table that include: Analysis All departments, divisions and units in UEM Land are supported by IT systems. Systems and functions that are critical to the continuation of the business - WIZ Financial & Property System - UEM Land Corporate Email service - File servers - Customer Relationship Management system RPO – 4 days or less RTO – 1 day