DEC 09 Dish

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CHOCOLATE DISH
December 2009 EDITION By now I hope you have all seen the full page recruitment ads that appeared in People magazine and US Weekly. The number of leads coming in is a testament to our appealing offering. We go to market with a recognized brand name, affordably priced products that appeal to both men and women of all ages, and a fun, engaging shopping experience with our Tasting Parties. I just returned from Las Vegas where I attended a 2 day Direct Selling Association Seminar on Social Media. We know communications vehicles like Facebook, You Tube, Linked In, Twitter and others sites are changing the way we build relationships, and talk about products and companies. I’ll share many of the insights I learned when we see each other at the President’s Leadership Conference in Napa in early February. I wish each of you joyful holidays filled with peace, happiness and love. I look forward to celebrating a new year that promises to be exciting, full of surprises and one that will provide lots of opportunities for personal growth and fulfillment. Happy Holidays,

Once again, I extend to all of you a very big CONGRATULATIONS! Your selling, recruiting and leadership performance this holiday season has been awesome. Our average party size on a national basis exceeded $420 and the number of individual parties over $1,000 increased by 207%. We had a record number of new rank promotions as well, and special congratulations go to Stephanie Weinberger from New Jersey who promoted to Director, and Vanessa Rivera and Jill Young, both from California, who promoted to Senior Managers. As a young business we enjoyed a very successful year, thanks in large part to the partnership between our talented home office team and you, our dedicated Chocolatiers. We grew well over 100% during the “great recession” of 2009 and at time when many businesses were failing or just holding on. The new products introduced this year all performed well, and the bundled offers this season helped increase the size of customer purchases. I think you’ll all agree with me that our catalogs and entertaining guides continue to improve each new season, and the addition of new tools like The Chocolate Drizzle help keep you and our products front and center with your customers. But, it is your ideas, suggestions and creativity that have contributed greatly to our collective success.

Dea

c at ers,

Betty Palm President

Here’s The Scoop
Give The Gift ............................................................2 President’s Leadership Challenge ..............................3 Start the New Year With A BANG! ..........................4 Holiday Chocolate Fudge Recipe ..............................5 Beat Holiday Stress ....................................................6 Top Achievers for November ................................7-10 December Calendar ..................................................11

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Giving the Gift
In team building, being able to recruit is the key to future success. How we think about recruiting is also vital to that success. DCD Managers recently participated in a learning series presented by Pat Pearson, an internationally known author and motivational speaker with a passion for inspiring individuals to claim their own personal excellence. Pat shared the concept of Gratitude Recruiting – being grateful for the gifts you have received and sharing those gifts with others. This is especially true during the holiday season when our thoughts turn to gift giving. What better gift to give than the gift of being a DCD Chocolatier – flexibility, financial freedom and more. Overcome FEAR Key to sharing the gift is the ability to overcome the basic fear of rejection. Block out the negative voice in your head, and think of recruiting as giving a special gift. The fear of hearing “no” can discourage us from trying. But people’s lives change and “no” often means “not right now,” or “talk to me later”. They may feel their life is just too busy. Everyone’s life changes – plan to check back in 6 months. Don’t fear rejection and remember, 90% of what you worry about doesn’t happen anyway. Make Gift Giving Your Purpose Approach each prospective recruit with the attitude of “I choose,” to share the gift. Make it your purpose. When you look at it this way you get a high energy feeling about yourself, a feeling of excitement, a rush of enthusiasm, and a return to the “Go for it” attitude you felt when you first started your business. It will give you cause to celebrate your accomplishments and take pride in changing people’s lives. Take a minute and think about the “gifts” in your life that you’ve received since being a Chocolatier. Who will you share the DCD gift with?

In December, you can..

Offer Recruits a Holiday Gift In the month of December, giving the gift of owning a DCD business has never been easier. Our $79 Introductory Business Kit is slightly pared down from our regular Business Kit, but still has everything a Chocolatier needs to start his/her own chocolate business. Who will you share DCD with this holiday season? Act fast! Earn Double Selling Points Earn double PLC points for all sales of $1,000 or more in December. For example, sell $1,500 during the month and earn 3,000 PLC points. Earn Triple Recruiting Points Back by popular demand…Earn triple PLC points for each qualified recruit. You earn 500 points for each new qualified recruit. In December, triple the points and earn 1,500 points for each new qualified recruit. Earn Lands’ End Dollars For each $500 or more party you hold in December, earn a $25 gift certificate from Lands’ End. Use your Lands’ End Dollars to purchase DCD logo wear and flaunt your success. Offer Your Hosts a Special Gift Celebrate National Chocolate Day with your Hosts who hold a Tasting Party between December 26-31. Hosts will receive a special gift of a FREE ½ lb. of White Chef Series Chocolate. To ensure your Host receives her special gift, submit your parties by December 31.

‘‘

“DCD has given me the gift of time with my family. I was working 70+ hours a week at my last job. My father has been very ill, and I couldn’t spend as much time with my grandchildren as I wanted. That’s all changed now since I joined DCD. I can be there for my family. I am empowered. I set my own hours and the opportunity for financial growth is tremendous. I feel lucky to be part of this ground floor opportunity.” ~ Crystal Marler

“DCD has given me the gift of confidence. I used to be quiet and shy. Now I find myself enjoying speaking to a group and loving it. I truly believe this business has brought the real me out. DCD is constantly recognizing my accomplishments and so is my family. My family is so proud of me and that feels really good. I was able to give my family the gift of a family vacation to Disney World this summer. It was a wonderful trip.” ~ Liz Kowalski “The best gift that I have received from my DCD business is the friends and the relationships I have formed. My DCD team has become part of my family. We treat each other with respect, mutual admiration and encouragement. They are part of my personal life as well as my business life. Also, since joining DCD I have learned a lot about myself as a leader. I feel I am doing what I was meant to do and I love it. I’m not worried about corporate lay-offs or not enough time with the family. I can focus on what’s important in my life which brings me peace.” ~ Vanessa Rivera

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President’s Leadership Conference
There are just 8 weeks left before our annual President’s Leadership Conference on February 4 - 6 in exciting and beautiful Napa Valley, California. And this year’s meeting is shaping up to be one momentous event! Fun and packed with top-notch guest speakers and training, fantastic meeting facilities and giveaways, and sneak peeks at new products and catalog materials are just a few reasons to attend. It’s a perfect way to build on the New Year’s strong beginning and learn businessbuilding techniques to ensure a wonderful future for your DCD business.

A Taste of Success
Nicki Keohohou, CEO of the Direct Selling Women’s Alliance, is this year’s keynote speaker. She recently tempted us with snippets of the topics she’ll cover during her full-day training session at PLC. (Listen here). Among other things to look forward to, Nicki will cover: • how to connect the head and heart to achieve success; • understanding and leveraging the emotional “why” - versus the material “why”; and • using enlightened vocabulary to empower others. Plus, Nicki promises you’ll leave PLC with a clear step-by-step plan for growing your business in 2010. According to Nicki, “You don’t know what you don’t know.” Let her put you in the “know” and come to Conference. You’ll leave with a clear picture of what to do, how to do it, when to do it and the why behind doing it. This is a don’t miss opportunity!

Introducing PLC Website
This month we’ll launch PLC Central – your one-stop, online location for everything about PLC located off the Chocolatier Connection. Soon, you’ll find the meeting agenda, messages, transportation/accommodation details, speaker bios, deadlines, cost-saving ideas and more on the site. Look for it in the coming weeks and check the site frequently before and after conference for updates.

Book Your Room Today

$

The Embassy Suites in Napa has offered all attending Chocolatiers a sweet deal – double occupancy rooms for $99. This offer is good until January 4, 2010, and rooms are filling up fast, so don’t wait. There are two ways to book your room: Reservations by phone: Call 1-800-EMBASSY. The group/ convention code is DOV, or you can use the group name “Dove Chocolate Discoveries.” (You must provide the three letter code or group name to the reservationist in order to receive the special group rate.)

99

Online Reservations: Go to www.napavalley.embassysuites.com. 1. Input your arrival/departure dates under “Check Availability.” 2. Review your “Stay Information” (be sure to change the number of people in your room if you are sharing a room). 3. Choose “Room Type Preferences” and include DOV in the group/convention code line under “Special Accounts.”

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A G Start the New Year with a B N !
Don’t let your January party schedule get lost in the holiday shuffle. Get January started with a BANG! and build momentum for the rest of the year. To have a successful January, you need to focus on booking parties now. If you wait until after the holidays, your business may suffer the first few weeks of the year. So, focus on building your party line-up in January. Here are some suggestions: 1. Know the dates that you are available to hold Tasting Parties in January. Take your Open Date Card to each holiday party and everywhere else, too. 2. Identify goals for January Tasting Parties. Now, how many do you need to hold? How many potential Hosts do you need to get at each? How many Chocolatiers do you need to sponsor? 3. Connect with prior Hosts from 6 months ago or longer. 4. Offer an extra incentive to those that book in the first two weeks of January. Keep your costs down by offering a mug from the dollar store with a packet of Chai Tea. 5. Use your WARM™ Call Report to follow-up with anyone that showed interest in the Host Opportunity. Make sure you’ve added all new contacts to ensure they get the Chocolate Drizzle later this month. Customize your message to encourage bookings and the DCD opportunity in January. 6. Host a New Year Kick-Off Party for your friends and family. 7. Offer a Valentine Candy Making Workshop in January. 8. Over book. No matter how much you prepare and plan, there will be Hosts that will need to reschedule.

Recipe for Success
Talk to

1 person per day about your business. Hold 2 parties per week. Recruit 3 new Chocolatiers per month.

Take action NOW!
Get January started with a BANG! and you’ll be on your way to a great year!

Sweet Life Opportunity Calls
Every Wednesday 8:00 pm EST Call: 800-511-7985 Code: 473504#

Sweet Life Opportunity Calls

You and your potential recruits are invited each Wednesday evening to join the Sweet Life Opportunity Call hosted by Sue Samiljan and your Home Office team. The Sweet Life Opportunity Call provides information about DOVE CHOCOLATE DISCOVERIES™ and outlines compelling reasons to join our business. Approximately 70 percent of all November recruits were signed up immediately following one of these calls.

(please press *6 to mute your line)

Tools to Use

A great recruiting tool for you– leverage these calls to encourage and inspire your potential recruit to join DCD in a fun and entertaining way. Plus, listen to the call yourself and learn how to present the opportunity and answer questions from potential recruits.

hours of the call. The “Special Treat” can include business supplies such as Catalogs, Entertaining Guides and chocolate samples – and is sent immediately after the new recruit signs up. This allows the new Chocolatier to get started planning her first four parties and sharing the sweet treats with her friends.

party guests and other leads. Send a fun email invitation, post the call on your Facebook or offer an incentive for upcoming Hosts to get on the call. Your Home Office team is here to help you build your team. Invite everyone today! You never know, you may end up with a new recruit and a new team member to share the sweet life experience!

Special Treat

Great Follow-up

On occasion, potential recruits are offered a “Special Treat” for joining DCD within 24

Sweet Life Opportunity Calls give you a good reason to follow up with former Hosts,

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Hol

Supplies and Ingredients
Yield: 1 – 8” pan of Chocolate Fudge

c a Fu g

Ingredients:
• 9 ea. (18 oz) DCD Chef Series Dark Chocolate bars, chopped or 2 1/3 cups DCD Single Origin Baking Bits • 1/2 teaspoon baking soda • Pinch of salt • 1 can (14 oz) sweetened condensed whole milk • 1 tablespoon vanilla extract • 1 cup toasted walnuts, chopped • 1 sheet DCD Parchment Paper

Directions:
1) Cut parchment paper in half, width wise. Fold each half and fit into an 8” square baking pan, allowing the excess paper to overhang the pan sides. 2) In a microwave-safe bowl, toss chocolate, baking soda, and salt until evenly distributed. Pour in sweetened condensed milk and vanilla, and heat in the microwave at 20-second intervals until almost fully melted and a few small pieces of chocolate remain. 3) Remove from microwave, and continue to stir until all chocolate is fully melted. Stir in walnuts, and pour fudge into the prepared baking pan, spreading in an even layer with a DCD off-set spatula. 4) Refrigerate until set, about 2 hours. Remove fudge from pan and cut into squares.

~Chef’s Tip~
Toasting brings out the flavor of nuts and whole spices. Just pour these out onto a parchment paper lined sheet tray, and bake in a 400 degree oven for 5-10 minutes, or until you begin to smell toasted nuts. Give them a quick stir, and bake for an additional 5-10 minutes. Be careful not to burn!

Happy Holidays to our entire DCD family!

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Holiday Stress Busters
Hectic, hassled, harried, hurried – sound familiar? ‘Tis the season that’s full of wrapping and sending gifts, extra cooking, and entertaining - not to mention a full datebook of Tasting Parties. All these activities can stress you out and take all the joy out of the season. Relax...
Here’s a few tips to keep the “happy” in your holidays – making them both fun and profitable! people during the holidays then any other time of the year. Be ready and prepared with booking materials and open dates to eliminate frustration.

Put your tunes on

On your way to and from your Tasting Parties, recruiting interviews or just daily activities, listen to your favorite music or tune into a soothing, soft holiday music station. This can really lighten your mood and energize you – focusing you on the positive.

Allow extra time

Have fun

The holidays are a time for giving. And, the more you give, the more you get back. Look forward to and enjoy this special time of the year with a relaxed and happy attitude. Others will take their cue from you.

If you schedule too many things into each day you will be left with the feeling you haven’t accomplished everything you planned. This leads to undue stress. New situations occur every day and can take precedence over planned activities. Build in extra time, so you can avoid feeling overwhelmed.

Eat healthy

Don’t skip meals or eat on the run if you can help it. Take time to enjoy a lunch break. Use that time to review your day’s progress and refocus on your goals for the day.

Mini vacations

Be prepared

Always carry your business cards, catalogs, and your datebook. You will be seeing more

If you’re caught in traffic or otherwise sidetracked, don’t get frustrated. Take a mini vacation – free your mind of the day’s pressures and go to that “happy” place in your head. Worrying won’t make the traffic move faster, and this is a great way to relieve stress.

Get some sleep

Sleep is a great way to rejuvenate your body, mind and spirit. Remember, everything is difficult when you don’t have the energy to meet the demands of the day.

At Your Service
Your personal DCD website is your interface with your team and the world – a powerful tool for your business! Are you making the most of it? For example, did you know that you can add links to documents and websites outside your site? Here’s a ready-made link to our Chocolate of the month promotion for you to copy and paste into your personal DCD website message: <a href=”https://tools.dovechocolateathome.com/sharedfiles/publishing/admin/image_gallery/en_US/Chocolate%20of%20the%20 Month%20Club.pdf” target=”_blank”>Chocolate of the Month Club</a> To add a link of your own choosing, here’s how: Step 1: Open the web page or online document you want to link to. Step 2: Go to the web address field at the top and copy the URL (usually starts with www or http). Step 3: Open your personal website; choose My Business tab and Personalize Site. Step 4: In section C, paste the address you just copied, and put “ ” around it. Now put <a href= in front of it and > behind it. Now type the text you want to link and put </a> after it. Remember any links you create need to be in line with DCD policies and procedures. This section offers technical tips and help with topics that have been on Chocolatiers minds. Got a technical question? Send it to [email protected].

November Top Achievers
New Chocolatiers
Name Sandra G Mills Debra Smith Mary E Chrest Tiffany L Wilson Avis Phillips Carrie Regnier Cheryl L Guevara Gregory Hood Helen Phan James W Nerwinski Linda Jude Lisa A Rey Michelle C Basa-Mechure Olivia Smith Patricia Islas Rashida Chappell Christy L Deree Karl A Haefner Laura Anderson Crystal E Cherry Ghislaine R Poirier Laura Meyer Susan S Halsey Tarri G Rivelli Bette Glass Kim Carnright Patricia Ortman Connie K Leahy Allyson J Maisel Heather L Herrick Karen M Frey Kimberly A Nice Latonya L Jarrett Loredana L Boldebuck Meggan Waltuck Milissa M Larsen Victoria Held Julie Boardman Amy Nunn Jennifer P Wells David B Goldstein Janice E Mcgovern Lindi R Delorio Pamela Carleton Courtney L Barrett Janet L Eney Sandra M Coyle Lindsey R Grant Mcmahan Carrie A. Photsios Karen H Pringle Melinda A Warner Chalase I Peddicord Jody M Martin Tanya L Gomez Andrea D Taylor Patricia B Edwards Melissa M Quigley Rhonda Simmons State AL AZ AZ AZ CA CA CA CA CA CA CA CA CA CA CA CA CO CO CO FL FL FL FL FL GA GA GA IA IL IL IL IL IL IL IL IL IL IN KY KY MA MA MA MA MD MD MD ME MI MI MI MN MN MN MO MS MT MT Name Andrea Levison Donna F Ross Leslie L Woodruff Gretchen Gonzales Donna Rega Jennifer A Palombo Julie Presher Sara E Weber Sharon Gurry Ana B Ratner Arlene P Patterson Ashlie L Wigg Carole G Dennis Christine David Cynthia S Mccaffrey Gail Neufeld Heather A Stuart Janet L Ozer Katy Kalloo Luisa Soto Margaret L Stowe Penny C Soden Julie Gillenwater Tamara L Reed Tami Boucher Erin M Carroll Reisha L Moraine Beth E Fishback Christa Kusenberger Jamie L Roach Kristine A Smailer Lisa Ingram Lorrie M Gamble Theresa B Blessinger Julie A Grund Mckayla L Canaday Eva L Rogers Jessie A Newsome Cynthia D Tollen Fortuna Bellande Nancy Mance Sara Roylance Justin Belliston Celianna R Sienkiewicz Crystal M Blue Leah A Eidson Carrielee Farris Christine F Davenport Debra Fyles Misty N Brown Rose M Best Ryann M Leonard Barbara A Engle Dana Hauser Shandra Latzig Tara J Steinhorst State NC NC NC NE NJ NJ NJ NJ NJ NY NY NY NY NY NY NY NY NY NY NY NY NY OH OH OH OK OK OR PA PA PA PA PA PA SD SD TN TN TX TX TX TX UT VA VA VA WA WA WA WA WA WA WI WI WI WI

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Top Recruiters (2+)*
Name Total Recruits Title Hope A Gilman 5 TL Deana Godek 4 SC Liz Kowalski 3 SMGR Amy L Carter 3 TL Lindsey L Van Kirk 3 SC Lisa Pagano 2 SMGR Jessica A Zielinski 2 STL Sally A Valenti 2 STL Jessica A Garrett-Maynard 2 TL Kimberly A Baker 2 TL Rachael Aitcheson 2 TL Sandra J Guernsey 2 TL Bambi L Landew 2 SC Debbie Theofanopoulos 2 SC Kelly S Keiner 2 SC Michelle R Buell 2 SC Rebekah M Mccabe 2 SC Katherine E Buchanan 2 CH Shannon L Stallings Wiseman 2 CH
* Non-qualified recruits listed. Year end awards based on qualified recruits.

Top Sellers
Name Christie White Jennifer M Sennett Lisa M Pflaumer Erica Christenson Shelly L Mortensen Kelly S Keiner Nicole L Williams Bambi L Landew Angela D Freeland Crystal A Radebaugh Total Sales Title 8,571 CH 5,103 TL 4,289 SMGR 4,278 TL 4,171 MGR 4,097 SC 4,095 TL 4,086 SC 4,023 STL 4,014 SC

Top Group Volume
Name Liz Kowalski Lisa M Pflaumer Tammy S Bennett Lisa Pagano Vanessa Rivera Shelly L Mortensen Stephanie Weinberger Nicole Cowen Karen Chernichky-Simpson Jenna Milkovits Total Sales 58,558 50,756 43,957 38,602 35,642 32,406 30,144 26,654 24,372 22,809 Title SMGR SMGR MGR SMGR SMGR MGR SDIR SDIR STL MGR

Top Tasting Parties
Name Mary M Koren Kim M Sprague Erica Christenson Shannon L Stallings Wiseman Rochelle Castillo Alicia Longoria Dirk Clement C C Zlotnick Amy M Cotterman Christie White Teena Jamieson-Abuhamdeh Total Sales 1,292 1,166 1,124 1,098 1,072 1,056 1,051 1,048 1,034 1,025 Title CH MGR TL CH TL CH CH SC CH SC

November Top Achievers
Most Qualified Tasting Parties
Name Christie White Shelly L Mortensen Jennifer M Sennett Bambi L Landew Angela D Freeland Crystal A Radebaugh Kelly S Keiner Bryanna J Royal Amie A Bamber Karen Chernichky-Simpson Doreen M Lackowski Erica Christenson Tracey Tiberi Donna M Cummiskey Nicole L Williams Sara Engel Susan M Utter Paula S Bideler Rosemary Aucella Deana Godek Carol A Hallock Monica C Feldt Jennifer Gauthier Gina Goldberg Gwen P Wolken Sally A Valenti Cynthia A Royer Elizabeth M Giers Karen Azzarello Melissa C Pelfrey Melissa L Johnson Robbie Ajdinovich Rosemary L Christensen Amy L Percy Elizabeth J Digiorgio Jenny L Johnson Karen M Dobesh April M Forer Total Sales 12 11 11 11 10 10 9 8 8 8 8 8 7 7 7 7 7 7 7 7 7 7 7 7 6 6 6 6 6 6 6 6 6 6 6 6 6 6 Title CH MGR TL SC STL SC SC SMGR MGR STL TL TL MGR TL TL SC SC SC SC SC SC SC CH CH STL STL TL TL TL TL TL TL TL SC SC SC SC CH Name Total Sales Title Cindy Baglia 6 CH Clement C C Zlotnick 6 CH Deloris A Gantner 6 CH Heather A Vitanza 6 CH Katherine E Buchanan 6 CH Kristen Lajoie 6 CH Lori A Adamson 6 CH Marie L Scocca Draghi 6 CH Penny Pullmain 6 CH Lisa M Pflaumer 5 SMGR Lisa Pagano 5 SMGR Sharon A Washburn 5 STL Anna Frye 5 TL Katherine F Sadeghian 5 TL Rachael Aitcheson 5 TL Sandra J Guernsey 5 TL Kathleen M Jones 5 SC Lorelei Jones 5 SC Paulette T Zais 5 SC Teena Jamieson-Abuhamdeh 5 SC Dawn Dalton 5 CH Debra M Bauer 5 CH Donna Klein 5 CH Kathleen C Resig 5 CH Lori L Dehn 5 CH Nicole M Drayer 5 CH Shannon L Stallings Wiseman 5 CH Skye Wuteska 4 MGR Catherine L Mechsner 4 STL Alaina M Fiorini 4 TL Catherine Barr 4 TL Hope A Gilman 4 TL Kathleen T Hamelin 4 TL Laura Miller 4 TL Leigh P Lezotte 4 TL Lisa D Holmes 4 TL Rochelle Castillo 4 TL Airen M Spires 4 SC Name Apryl M Spencer Charlene A Hoover Jennifer A Matthews Kathleen M Goyette Kathrine Benton-Figueroa Kimberly J Van Cleve Robin A Samiljan Sandra J Caldarella Tara L Crowl Ameia Kirkland Christina A Thompson Danielle D Ryf Darlene C Mckenzie Deborah Yates Dianna L Groff Gerri A Guzowski Giovanna Couillard Heather M Binder Heather M Derr Jennifer Barnett Jessica A Sommers Kandace J Cornwell-Stanley Kari Merritt Kathy Warren-Barbieri Kristin Ferguson Lisa G Gonser Maggie Stiles Mary T Hoover Paula Peterson Rhonda C Hatton Sara Catherine Nyquistoforo Sarah J Lolmaugh Shelby Margolies-Thompson Suzanne M Dobbins Tara M Voorhies Teresa A Wheeler Valerie K Filipski

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Total Sales 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

Title SC SC SC SC SC SC SC SC SC CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH

Treat Yourself Recruiting Promotion
Signature Laptop, Tote & Cosmetic Bag Award Catherine L Mechsner Karen Chernichky-Simpson Kim M Sprague Virginia B Van Asten Signature Tote & Cosmetic Bag Award Aimee B Rhea Elizabeth M Giers Jessica A Garrett-Maynard Lisa Pagano Shelly L Mortensen Stephanie Weinberger Signature Cosmetic Bag Award Amy L Carter Beverly Noble-Barnes Bryanna J Royal Crystal D Marler Cynthia A Royer David M Petlin Donna M Cummiskey Gwen P Wolken Jennifer M Sennett Joleen L Allis Karen A Smith Kathie Scrimgeour Kristen G Lindelow Leigh P Lezotte Melissa C Pelfrey Signature Cosmetic Bag Award Rebekah A Cowne Rochelle Castillo Rosemary L Christensen Sandra J Guernsey Skye Wuteska Candi Simpson Carrie M Geyer Cheryl R Jarquin Hope A Gilman Jenny L Johnson Jessica A Zielinski Katherine F Sadeghian Kathleen T Hamelin Nichole R O’Rourke Nicole Cowen Sally A Valenti

Treat Yourself Challenge
Signature Cosmetic Bag Alison E Armstrong Amy Menefee Angela L Alita Carol L Patterson Denise Romano Diane Hosey Edna L Beauchesne Jenilee Sanders Kathrine BentonFigueroa Kristen G Lindelow Laura Miller Maria Broad Hurst Rachael Aitcheson Rachel M Murtagh Renee A Chaney Sally A Last Shemariah A Nelson Susanna L Sweeney Teena JamiesonAbuhamdeh Signature Tote Kristen G Lindelow Laura Miller Rachael Aitcheson

November Top Achievers
Promotions
Name Stephanie Weinberger Jill C Young Vanessa Rivera Ylia Sedillo Amie A Bamber Cathy Vissa Sharon E Rowley Angela D Freeland Dawn Carlson Gina M Litwin Kathie Scrimgeour Sarah M Ries Tammy J Armstrong Anna Frye Cynthia A Royer Janet I Freeman Jessie L Thatcher Jill K Dugar Karen Azzarello Kellie R Wilson Kimberly A Baker Krista L Brown Kristen G Lindelow Laura Miller Laurie M Smith Lisa D Holmes Melissa C Rocco Pauline Martin Rachael Aitcheson Sarah Swenson Airen M Spires Alison E Armstrong Amy A Kordus Amy M Cotterman Amy Menefee Angela L Alita Caren W Held Carol A Hallock Carol L Patterson Carolyn R Burke Carrie L Daughtery Charlotte A Thompson Christine A Mysnyk Cindi G Dunscomb Deborah M Orzel Denise Griner Denise Romano Diana M Bracco-Destefano Diane Hosey Edna L Beauchesne Elizabeth J Digiorgio Gracilyn A Kastens Iliana Chavez-Romero Jeanette M Kapusto Jennifer A Matthews Joan M Layton Jodi Bratch Karen M Dobesh Karie L Cumba Kelly S Keiner Linda D Papineau Lisa C Smith Lisa Miller Lori Ortman Maria Broad Hurst Marissa R Seibel Melissa Bernhardt Michelle R Buell Monica C Feldt From To State SMGR SDIR NJ MGR SMGR CA MGR SMGR CA STL MGR CA TL MGR DE TL MGR NY TL MGR TN TL STL CA SC STL IL TL STL IL TL STL CO TL STL MN TL STL NH SC TL PA SC TL IL SC TL IL SC TL OH SC TL DE SC TL NJ SC TL MO SC TL KY SC TL NY SC TL AL SC TL CA SC TL DE SC TL MI CH TL CO SC TL IL CH TL GA SC TL OR CH SC OR CH SC VA CH SC WI CH SC OH CH SC PA CH SC IL CH SC PA CH SC CO CH SC WI CH SC WI CH SC FL CH SC CA CH SC PA CH SC CA CH SC PA CH SC NJ CH SC NJ CH SC NY CH SC IL CH SC NH CH SC NJ CH SC OH CH SC CA CH SC MI CH SC AR CH SC IL CH SC IN CH SC TX CH SC IL CH SC MN CH SC VT CH SC PA CH SC OR CH SC IL CH SC NJ CH SC CO CH SC CA CH SC CA CH SC MO

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Treat Yourself Bonus Commission
Level 1 20% Commission Alicia Longoria Dirk Ameia Kirkland Amy Menefee Angela L Alita Annette M Strickland Christie White Christina A Thompson Deborah Yates Debra M Bauer Denise Romano Edna L Beauchesne Erin Childs Heather M Overby Heidi A Zoromski Jodi Bratch Kari Merritt Katherine A Wilmoth Kathy Warren-Barbieri Laura Miller Lisa G Gonser Lori Lentini Maria Broad Hurst Marie L Scocca Draghi Nancy P Duplaga Patricia H. Mccutcheon Paula A Mackey Paula Peterson Penny Pullmain Rachael Aitcheson Rachel M Murtagh Renee A Chaney Renee Reed Seglinda Martinez Shelby MargoliesThompson Stephanie D Wedan Teena JamiesonAbuhamdeh Tressa M Foster Tricia L Hunter Level 1 10% Commission Adrienne Foxx Alexandra Fiorini Alison E Armstrong Alison E Borganelli Amy C Tunick Angela Alexander Angela E. Alley April Sarsycki Blair E Davis Carol L Patterson Carolyn M Conklin Cheryl Anderson Christina M Tanney Danielle D Ryf Deborah Sutton Diana J Alexander Diane Hosey Donna Shorette Eileen Galbraith Gertrude M Zampier Heather Hilton Heather J Scheel Heather Wolfe Janice R Mazibrook Jennifer K Owens Jill E Sharer Kathleen A Coleman Kathrine BentonFigueroa Kathy Adams Mcintosh Kelly Rollins Kimberley Saye Kimberly Chafin Kristin Ferguson Lisa A Merkl Lisa A Rich Lisa Miller Lori L Frazier Mari- Lynne Nuccio Marie E Barr Marsha C Bradley Mcginty C Candace Penny Corklin Phyllis L Fluhrer Richard Hoelzel Ruthann A Segovia Sally A Last Sarah J Lolmaugh Shannon M Kassim Sharlena L Cox Sheila T Cantonwine Susan A Hathaway Rhoden Level 2 10% Commission Amy J Boomer Audrey D Lamoly Carol A Mckellar Deloris A Gantner Gina Goldberg Glenda L Pritchard Jacinda M Kramer Lori E Higbie Mary M Koren Nancy Wright Renee O Lichty Seena Grzeskowiak Steffany L Caputo Suzanne M Dobbins Valerie K Filipski Level 3 10% Commission Amie L Chappell April M Forer Cheryl L Dollert Jacqueline R Henderson Katherine E Buchanan Kimberly A Turner Monica C Feldt Naomi S Henard Rhonda C Hatton Robin L Gallagher

Fast Start Achievers
Level 3 Kimberly A Baker Nicole F Richter Teresa Klockow Patricia Swan Recruit Bonus Candie L Williams Deana Godek Elizabeth M Giers (2x) Lori Ortman Consistency Cindy Baglia Kimberly A Baker Nicole F Richter Teresa Klockow Patricia Swan
Promotions continued Nancy M Becker Paulette T Zais Rachel M Murtagh Rawni H Moses Renee A Chaney Robin A Samiljan Robin Driggers Ruth C Denney CH CH CH CH CH CH CH CH SC SC SC SC SC SC SC SC OR IL OK MN NM NJ CA WA

PLC Points Standing*
Name Angela D Freeland Stephanie Weinberger Shelly L Mortensen Erica Christenson Lisa M Pflaumer Donna M Cummiskey Jennifer M Sennett Sally A Valenti Amie A Bamber Kim M Sprague Cynthia A Royer Nicole L Williams Gwen P Wolken Christine Oelschlager Anna Frye Katherine F Sadeghian Points 36,072 25,698 25,296 24,650 23,578 22,269 21,882 21,752 21,275 20,736 20,327 19,737 18,620 18,463 18,101 18,070 Name Bambi L Landew Karen ChernichkySimpson Virginia B Van Asten Tonya R Garbers Kelly S Keiner Lisa Pagano Bryanna J Royal Doreen M Lackowski Robbie Ajdinovich Joleen L Allis Crystal A Radebaugh Rosemary L Christensen Points 17,784 17,530 17,348 17,310 17,296 17,095 17,017 16,794 15,356 15,352 15,329 15,076

* Points listed are based on possible points, which includes consistency and promotion bonuses.

Sally A Last Sandra J Caldarella Shannon R Weidner-Brown Shemariah A Nelson Stephanie N Quill-Giroso Teena Jamieson-Abuhamdeh Tonia G Heng

CH CH CH CH CH CH CH

SC SC SC SC SC SC SC

DE NJ PA VA DE CA WI

Top Achievers for Sales Year Ending 2010
Top Recruiters for Sales Year (2+)*
Name Total Recruited Shelly L Mortensen 10 Aimee B Rhea 9 Kim M Sprague 9 Lisa Pagano 9 Christine M Oelschlager 8 Stephanie Weinberger 8 Erica Christenson 7 Joleen L Allis 7 Skye Wuteska 7 Crystal D Marler 6 Liz Kowalski 6 Gwen P Wolken 6 Lisa M Pflaumer 6 Melissa C Pelfrey 6 Sally A Valenti 6 Tammy J Armstrong 6 Amy L Carter 5 Carrie M Geyer 5 Vanessa Rivera 5 Gina M Litwin 5 Hope A Gilman 5 Jessica A Garrett 5 Nicole Cowen 5 Tonya R Garbers 5 Amie A Bamber 4 Name Total Recruited Candie L Williams 4 Chris Taylor 4 Cynthia A Royer 4 Dawn Carlson 4 Debera A Schelebo 4 Donna M Cummiskey 4 Elizabeth M Giers 4 Jeana C Reed 4 Jessica A Zielinski 4 Karen Chernichky-Simpson 4 Katherine F Sadeghian 4 Michelle Lyon 4 Rebekah A Cowne 4 Rochelle Castillo 4 Amy J Hollowell 3 Angela D Freeland 3 Bryanna J Royal 3 Candi Simpson 3 Carolann Killinger 3 Cheryl R Jarquin 3 Davina J James 3 Doreen M Lackowski 3 Jessie L Thatcher 3 Jill K Dugar 3 Julie W Andreacola 3 Name Total Recruited Karen A Smith 3 Karen Azzarello 3 Kathie Scrimgeour 3 Kathleen M Krauser 3 Kathleen T Hamelin 3 Kimberly A Baker 3 Krista L Brown 3 Leigh P Lezotte 3 Nichole R O’Rourke 3 Nicole L Williams 3 Pauline Martin 3 Rachel A Womble 3 Robbie Ajdinovich 3 Rosemary L Christensen 3 Sandra J Guernsey 3 Sarah Swenson 3 Sharon E Rowley 3 Sharon Kaseman 3 Tamera Dayton 3 Tracey L Powell 3 Traci A Stuart 3 Alaina M Fiorini 2 Alicia M Feldman 2 Amy Menefee 2 Anna Frye 2 Name Total Recruited Beverly Noble-Barnes 2 Catherine L Mechsner 2 Catherine Barr 2 Cathy Vissa 2 Charmaine Y Ferrara 2 Cindy Sandler 2 Crystal A Radebaugh 2 David M Petlin 2 Dawn Holtmann 2 Deana Godek 2 Debbie Theofanopoulos 2 Deborah M Orzel 2 Denise Griner 2 Diane Wasney 2 Donna Addesa 2 Elizabeth T Mackus 2 Heather J Sell 2 Janet I Freeman 2 Jennifer M Sennett 2 Jenny L Johnson 2 Jezreleen T Namayan 2 Jodi Stuck 2 Kathleen M Goyette 2 Kathrine Benton-Figueroa 2 Kellie R Wilson 2

Page 10

Name Total Recruited Kimberly J Van Cleve 2 Kristen G Lindelow 2 Laura D Cunico 2 Laura Miller 2 Lisa A Keller 2 Lisa D Holmes 2 Lisa M Peterson 2 Livia H Hogan 2 Margaret Maxwell 2 Nicole F Richter 2 Patricia L Longworth 2 Rachael Aitcheson 2 Robin Driggers 2 Ruth B Miller 2 Stephanie Vanas 2 Susan Pantuliano 2 Tammy L Derosa 2 Tara L Crowl 2 Tracey Tiberi 2 Virginia B Van Asten 2 Ylia Sedillo 2
* Qualified Recruits Only

$1,000 Consistency for Sales Year
Name Title Stephanie Weinberger SDIR Liz Kowalski SMGR Lisa M Pflaumer SMGR Lisa Pagano SMGR Kim M Sprague MGR Shelly L Mortensen MGR Susan Pantuliano MGR Angela D Freeland STL Joleen L Allis STL Karen Chernichky-Simpson STL Sally A Valenti STL Tonya R Garbers STL Anna Frye TL Catherine Barr TL Cynthia A Royer TL Erica Christenson TL Jennifer M Sennett TL Name Katherine F Sadeghian Nicole L Williams Rachael Aitcheson Robbie Ajdinovich Bambi L Landew Crystal A Radebaugh Jenny L Johnson Maria Broadhurst Monica C Feldt Robin A Samiljan Tara L Crowl Alicia A Frey Ameia Kirkland Anne L Cote Carol A Mckellar Carrie Thatcher Christie White Title TL TL TL TL SC SC SC SC SC SC SC CH CH CH CH CH CH Name Christina A Thompson Concetta F Timmerman Denise Huffman Dianna L Groff Donna Matushak Funk Gina Goldberg Giovanna Couillard Hunter L Tricia Jacqueline R Henderson Jennifer J Killmeyer Katherine M Treliving Kelley A Judge Kristen Lajoie Kristin Ferguson Laurie Palmer Lisa A Rich Lisa G Gonser Title CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH CH Lori A Adamson Marie E Barr Marie L Scocca Draghi Nancy Wright Patricia H. Mccutcheon Patricia Swan Paula Peterson Rebecca M Garnes Renee Reed Rose Klaben Sandra L Urian Shannon K Lemmo Shelby Margolies-Thompson Stephanie D Wedan CH CH CH CH CH CH CH CH CH CH CH CH CH CH

Personal Volume for Sales Year
Name Erica Christenson Lisa M Pflaumer Shelly L Mortensen Karen Chernichky-Simpson Jennifer M Sennett Kelly S Keiner Kristen Lajoie Bambi L Landew Crystal A Radebaugh Susan Pantuliano Total Sales Title 15,662 TL 14,980 SMGR 14,920 MGR 12,429 STL 12,181 TL 12,137 SC 12,000 CH 11,985 SC 11,396 SC 11,386 MGR

Top 10 Group Volume for Sales Year
Name Liz Kowalski Lisa M Pflaumer Shelly L Mortensen Tammy S Bennett Vanessa Rivera Stephanie Weinberger Lisa Pagano Bryanna J Royal Nicole Cowen Jenna Milkovits Total Sales 162,374 121,794 118,667 118,319 93,852 93,082 89,890 76,184 75,975 75,496 Title SMGR SMGR MGR MGR SMGR SDIR SMGR SMGR SDIR MGR

Top 10 Parties for Sales Year
Name Shelly L Mortensen Karen Chernichky-Simpson Jennifer M Sennett Kristen Lajoie Crystal A Radebaugh Kelly S Keiner Robbie Ajdinovich Donna M Cummiskey Erica Christenson Cynthia A Royer Bambi L Landew Parties 40 31 31 31 30 30 29 29 29 28 28 Title MGR STL TL CH SC SC TL TL TL TL SC

December
6 7 8
New Chocolatier Orientation Call 12 p.m.

Dove Chocolate Discoveries
9 10 11
Contact Prior Hosts w/ Special Promos

12

Sweet Life Opportunity Call 8 p.m.

Christmas Order Entry Cut-off Field Services Extended Hours 6p – midnight (ET)

13

14
New Chocolatier Orientation Call 9 p.m. Drizzle Subscription Deadline

15

New Chocolatier Orientation Call 12 p.m.

16

17

18

19

Sweet Life Opportunity Call 8 p.m.

20

21
New Chocolatier Orientation Call 9 p.m.

22

New Chocolatier Orientation Call 12 p.m.

23

24
Christmas
home office closed

25

26

Sweet Life Opportunity Call 8 p.m.

27

Personalize Your Drizzle/upload New E-mails New Chocolatier Orientation Call 9 p.m.

28

29

Drizzle issued to Customers New Chocolatier Orientation Call 12 p.m. Sweet Life Opportunity Call 8 p.m.

30

*submit party sales for DOUBLE PLC points *register recruits TRIPLE for PLC points

31 Last Day to ...

1
New Years Day
home office closed

2
Drizzle WARM™ Call Report follow-up

3

PLC Hotel Discounted Rate Deadline New Chocolatier Orientation Call 9 p.m. Drizzle WARM™ Call Report follow-up

4

5
Manager & above call

6
New Chocolatier Orientation Call 12 p.m. Sweet Life Opportunity Call 8 p.m. Team Leader & above call

7

8

9

Hol

To ensure your customers have their treats for gift giving before the holidays, pay close attention to the schedule below: Order by Receive by Dec. 13 Christmas Valentine’s Day Jan. 31

Shi pin

Mark

President's Leadership Conference February 4 - 6, 2010

a en ars!

Culinary Institute of America, St. Helena, CA campus

Conference Call Numbers
Orientation for New Chocolatiers 616-597-8000 code 599356# Opportunity Call 800-511-7985 code 473504#
For More Information on Opportunity Events, call Field Services at 866-922-3683 or send an email to [email protected]

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