Denmark Serrano
Content
Denmark Serrano
Dynamics NAV Support Engineer 3 at Microsoft Singapore Computer Software Current
y
Past
Support Engineer 3, Dynamics NAV at Microsoft Dynamics NAV Support Engineer at Sykes Asia Inc. I.T, Specialist at E-Grains Trading I.T. Helpdesk Technician at IBM Solutions Delivery Systems Analyst at Grand Alphatec Systems Analyst / Developer / Network Administrator atShopper's Card
see less...
y y y y y
Education
y Far Eastern University Recommendations
2 people have recommended Denmark Connections 58 connections
Denmark Serrano's Summary
I've started off my career being a freelance Systems Analyst/Developer, honing my skills on the whole Software Development Life Cycle. I designed and developed Inventory, Payroll and Basic Accounting / General Ledger stand-alone systems. I was introduced to Dynamics NAV as a Technical Support Engineer back in 2003. I took interest as many of the challenges I faced in designing and developing the stand-alone systems I made were addressed in NAV. I have since witnessed it change and adapt to the demands of the ERP market. I am looking to get back to my roots of Systems Analysis and Design within the context of existing ERP products, starting with Microsoft's Dynamics ERP line. Designing strategic solutions that meet specific requirements and flexible enough to support growth has always been my goal.
Specialties
Microsoft Dynamics NAV Performance Troubleshooting and Optimization, Install and System Maintenance, and Integration setup
Denmark Serrano's Experience
Support Engineer 3, Dynamics NAV
Microsoft
Public Company; MSFT; Computer Software industry
December 2004 ± Present (6 years 6 months)
Dynamics NAV Support Engineer
Sykes Asia Inc.
Public Company; SYKE; Outsourcing/Offshoring industry
September 2003 ± December 2004 (1 year 4 months)
I.T, Specialist
E-Grains Trading
Retail industry
July 2002 ± May 2003 (11 months)
- designed and developed in-house information systems (Rebates and Commission, Inventory, G/L) - designed and implemented I.T. infrastructure (deployment of Windows Server and network infrastructure) - supervised a Programmer for development, maintenance and support of information systems.
I.T. Helpdesk Technician
IBM Solutions Delivery
Public Company; 10,001+ employees; IBM; Information Technology and Services industry
August 2001 ± June 2002 (11 months)
IBM Internal Helpdesk -provided second level Helpdesk assistance -Supervised training and mentoring of On-the-Job trainees on providing user assistance and support functions. IBM-ICIS Operations, Maynilad Waters (A/R Tagging) - wrote P/L SQL scripts for A/R consolidation
IBM-ICIS Operations, Maynilad Waters (Operations) - performed Operations Analyst duties pertaining to the Billing System (batch job execution, monitoring, reporting, problem analysis and resolution) - wrote AIX scripts to improve execution efficiency of batch jobs - provided user support for ICIS users.
Systems Analyst
Grand Alphatec
Food Production industry
June 2001 ± August 2001 (3 months)
- designed approval system for Purchase Orders
Systems Analyst / Developer / Network Administrator
Shopper's Card
Financial Services industry
October 2000 ± May 2001 (8 months)
- designed and developed Customer Loan and General Ledger systems. - designed Accounting reports - designed and implemented I.T. infrastructure
Denmark Serrano's Education
Far Eastern University
Bachelor of Science, Computer and Information Science
1996 ± 2000
Denmark Serrano's Additional Information
Groups and Associations:
y
Microsoft Employees
Name:
Hardware Guide for Microsoft Dynamics NAV 4.0 (Version 4) Patrice DuPont-Roc, Ramcel Gatchalian, Denmark Serrano, Michael DeVoe 30/08/2007 24/04/2006 767.1 KB 6297 BEFC91FD3AC01E2CB2BA1FB7A6F2CFC2
(Click screenshot to enlarge)
Author: Date: First release: Size: Downloads: MD5 Digest:
On DVD-ROM: Yes
Category:
General downloads
Description:
The whitepaper provides hardware sizing for Microsoft Dynamics NAV (version 4.0) installations. The whitepaper goes into specific detail as to the exact hardware requirements for a variety of Dynamics NAV configurations. Change log between version 3 and version 4: Added information on using multiple *.FDB files on multiple RAID 1¶s for large C/Side database. Updated references to SATA drives to SAS drives. SATA drives have a top speed of 7200 RPM this is not fast enough. SAS drives have a top speed of 15,000 RPM. Included Windows Vista as a supported client platform Included the recommendation to use internal server storage for small installs Introduced a section on processor cores Introduced a section on SQL 2005 Standard Edition vs. Enterprise Edition Introduced a section discussing x86 vs. x64 platforms Updated the ³Server´ specs for SQL 2005 Updated the ³Storage´ specs for SQL Server Introduced a section on Terminal Server sizing Change log between version 2 and version 3: Introduce a recommendation using Small Business Server (SBS) for less than 5 users (SQL 2005 section) Introduce a recommendation for installation up to 25 users (SQL 2005 section) Update the limitations of Microsoft Dynamics NAV running with SQL 2005 with the latest fixes (SQL 2005 section) Introduce RAID 10 as an alternative to RAID 0+1 (Storage section) Remove references to 18GB disks. 18GB disks can hardly be found (Storage section) Increase the size of the disks for the SQL Transaction Log and reduce their number. It aligns the number of disks with the storage bays commonly available (Storage section) Introduce a sub-section on configuring Logical Units (Storage section) Introduce the Database Resource Kit (References section) Change log between version 1 and version 2: Change the document title to ³Hardware Guide´ Modify the section ³Purpose, Terms & Conditions´ to add the official positioning for Microsoft Dynamics NAV Remove the section ³Executive Summary´ New section ³Microsoft Dynamics NAV Client´ New section ³References´ Remove the recommendations for above 100 concurrent users - except for Microsoft SQL Server 2005 Clarify the limitations of the Microsoft Dynamics NAV Database Server (clustering, RAM and CPU) Clarify the use of dual-core processors Increase the memory recommendati ons for Microsoft SQL Server Modify the recommended drive letters for storage for all servers
Modify the RAID recommendations and increase the storage requirements for the Microsoft SQL Server transaction logs (all database sizes) Clarify and detail the storage requirements for all servers
Avg. rating: Name: Author: Date: Size: Downloads: MD5 Digest:
(rated 14 times)
Popularity:
Hardware Guide v1 - Dynamics - NAV 5.0 Patrice DuPont-Roc, Ramcel Gatchalian, Denmark Serrano, Michael DeVoe, Lars Lohndorf-Larsen 27/10/2007 742.6 KB 2144 649176197ACEDB54D78E7DEC57CD07DA
(Click screenshot to enlarge)
On DVD-ROM: Yes
Category:
General downloads
Description:
The whitepaper provides hardware sizing for Microsoft Dynamics NAV (version 5.0) installations. The whitepaper goes into specific detail as to the recommended hardware requirements for a variety of Dynamics NAV configurations.
Avg. rating:
(rated 5 times)
Popularity:
Dynamics NAV Support Engineer 3 at Microsoft Singapore Computer Software Current
y
Past
Support Engineer 3, Dynamics NAV at Microsoft Dynamics NAV Support Engineer at Sykes Asia Inc. I.T, Specialist at E-Grains Trading I.T. Helpdesk Technician at IBM Solutions Delivery Systems Analyst at Grand Alphatec Systems Analyst / Developer / Network Administrator atShopper's Card
see less...
y y y y y
Education
y Far Eastern University Recommendations
2 people have recommended Denmark Connections 58 connections
Denmark Serrano's Summary
I've started off my career being a freelance Systems Analyst/Developer, honing my skills on the whole Software Development Life Cycle. I designed and developed Inventory, Payroll and Basic Accounting / General Ledger stand-alone systems. I was introduced to Dynamics NAV as a Technical Support Engineer back in 2003. I took interest as many of the challenges I faced in designing and developing the stand-alone systems I made were addressed in NAV. I have since witnessed it change and adapt to the demands of the ERP market. I am looking to get back to my roots of Systems Analysis and Design within the context of existing ERP products, starting with Microsoft's Dynamics ERP line. Designing strategic solutions that meet specific requirements and flexible enough to support growth has always been my goal.
Specialties
Microsoft Dynamics NAV Performance Troubleshooting and Optimization, Install and System Maintenance, and Integration setup
Denmark Serrano's Experience
Support Engineer 3, Dynamics NAV
Microsoft
Public Company; MSFT; Computer Software industry
December 2004 ± Present (6 years 6 months)
Dynamics NAV Support Engineer
Sykes Asia Inc.
Public Company; SYKE; Outsourcing/Offshoring industry
September 2003 ± December 2004 (1 year 4 months)
I.T, Specialist
E-Grains Trading
Retail industry
July 2002 ± May 2003 (11 months)
- designed and developed in-house information systems (Rebates and Commission, Inventory, G/L) - designed and implemented I.T. infrastructure (deployment of Windows Server and network infrastructure) - supervised a Programmer for development, maintenance and support of information systems.
I.T. Helpdesk Technician
IBM Solutions Delivery
Public Company; 10,001+ employees; IBM; Information Technology and Services industry
August 2001 ± June 2002 (11 months)
IBM Internal Helpdesk -provided second level Helpdesk assistance -Supervised training and mentoring of On-the-Job trainees on providing user assistance and support functions. IBM-ICIS Operations, Maynilad Waters (A/R Tagging) - wrote P/L SQL scripts for A/R consolidation
IBM-ICIS Operations, Maynilad Waters (Operations) - performed Operations Analyst duties pertaining to the Billing System (batch job execution, monitoring, reporting, problem analysis and resolution) - wrote AIX scripts to improve execution efficiency of batch jobs - provided user support for ICIS users.
Systems Analyst
Grand Alphatec
Food Production industry
June 2001 ± August 2001 (3 months)
- designed approval system for Purchase Orders
Systems Analyst / Developer / Network Administrator
Shopper's Card
Financial Services industry
October 2000 ± May 2001 (8 months)
- designed and developed Customer Loan and General Ledger systems. - designed Accounting reports - designed and implemented I.T. infrastructure
Denmark Serrano's Education
Far Eastern University
Bachelor of Science, Computer and Information Science
1996 ± 2000
Denmark Serrano's Additional Information
Groups and Associations:
y
Microsoft Employees
Name:
Hardware Guide for Microsoft Dynamics NAV 4.0 (Version 4) Patrice DuPont-Roc, Ramcel Gatchalian, Denmark Serrano, Michael DeVoe 30/08/2007 24/04/2006 767.1 KB 6297 BEFC91FD3AC01E2CB2BA1FB7A6F2CFC2
(Click screenshot to enlarge)
Author: Date: First release: Size: Downloads: MD5 Digest:
On DVD-ROM: Yes
Category:
General downloads
Description:
The whitepaper provides hardware sizing for Microsoft Dynamics NAV (version 4.0) installations. The whitepaper goes into specific detail as to the exact hardware requirements for a variety of Dynamics NAV configurations. Change log between version 3 and version 4: Added information on using multiple *.FDB files on multiple RAID 1¶s for large C/Side database. Updated references to SATA drives to SAS drives. SATA drives have a top speed of 7200 RPM this is not fast enough. SAS drives have a top speed of 15,000 RPM. Included Windows Vista as a supported client platform Included the recommendation to use internal server storage for small installs Introduced a section on processor cores Introduced a section on SQL 2005 Standard Edition vs. Enterprise Edition Introduced a section discussing x86 vs. x64 platforms Updated the ³Server´ specs for SQL 2005 Updated the ³Storage´ specs for SQL Server Introduced a section on Terminal Server sizing Change log between version 2 and version 3: Introduce a recommendation using Small Business Server (SBS) for less than 5 users (SQL 2005 section) Introduce a recommendation for installation up to 25 users (SQL 2005 section) Update the limitations of Microsoft Dynamics NAV running with SQL 2005 with the latest fixes (SQL 2005 section) Introduce RAID 10 as an alternative to RAID 0+1 (Storage section) Remove references to 18GB disks. 18GB disks can hardly be found (Storage section) Increase the size of the disks for the SQL Transaction Log and reduce their number. It aligns the number of disks with the storage bays commonly available (Storage section) Introduce a sub-section on configuring Logical Units (Storage section) Introduce the Database Resource Kit (References section) Change log between version 1 and version 2: Change the document title to ³Hardware Guide´ Modify the section ³Purpose, Terms & Conditions´ to add the official positioning for Microsoft Dynamics NAV Remove the section ³Executive Summary´ New section ³Microsoft Dynamics NAV Client´ New section ³References´ Remove the recommendations for above 100 concurrent users - except for Microsoft SQL Server 2005 Clarify the limitations of the Microsoft Dynamics NAV Database Server (clustering, RAM and CPU) Clarify the use of dual-core processors Increase the memory recommendati ons for Microsoft SQL Server Modify the recommended drive letters for storage for all servers
Modify the RAID recommendations and increase the storage requirements for the Microsoft SQL Server transaction logs (all database sizes) Clarify and detail the storage requirements for all servers
Avg. rating: Name: Author: Date: Size: Downloads: MD5 Digest:
(rated 14 times)
Popularity:
Hardware Guide v1 - Dynamics - NAV 5.0 Patrice DuPont-Roc, Ramcel Gatchalian, Denmark Serrano, Michael DeVoe, Lars Lohndorf-Larsen 27/10/2007 742.6 KB 2144 649176197ACEDB54D78E7DEC57CD07DA
(Click screenshot to enlarge)
On DVD-ROM: Yes
Category:
General downloads
Description:
The whitepaper provides hardware sizing for Microsoft Dynamics NAV (version 5.0) installations. The whitepaper goes into specific detail as to the recommended hardware requirements for a variety of Dynamics NAV configurations.
Avg. rating:
(rated 5 times)
Popularity:
