Director of Human Resources or Director of HR or HR Director or

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KRISTINA HAMANN 4221 Reservoir Blvd NE * Minneapolis, Minnesota 55421 612.845.6375 * [email protected] HUMAN RESOURCES MANAGEMENT PROFESSIONAL Expert in human resources and organizational development with over 20 years of e xperience promoting corporate productivity and profitable margins in healthcare, manufacturing, public utilities, and service industries. Unconventional trust a gent with keen ability to mediate complications, identify areas for improvement, and proactively engineer effective policies that positively impact the bottom l ine. Solution-oriented executive leader accomplished in analyzing business goals to deliver revenue production and continuous improvement. Visionary manager ski lled in powering higher margins through effective cost cutting measures and staf f development initiatives to build a corps of efficient, effective leaders. Staff Development * Risk Management * Coaching/Mentoring * Career/Succession Pla nning Performance Management * Talent Acquisition/Retention * Continuous Improvement * Staff Levels Leadership Development * Project Management * Data Analysis * Team Building * Po licy Creation Forecasting * Workplace Safety * Worker's Compensation * Operations/Executive Le adership PROFESSIONAL EXPERIENCE ESSENTIA HEALTH, Duluth, Minnesota 1999 to Present Owned and managed healthcare system with more than $1B in annual revenue. Safety & Workers Compensation Administrator (2006 to Present) Provide organizational performance leadership to arenas including safety, risk m anagement, and risk control processes at each corporation owned and managed by E ssentia Health. Monitor each subsidiary's worker's compensation program performa nce against industry standards and best practices to drive results. Identify and retain all third party providers. Engineer processes for executive management t o meet financial and performance objectives while maintaining quality of claim m anagement. Direct Safe Patient Handling program and develop Safety Committee. Bu ild interdisciplinary teams to manage all aspects of claim/loss prevention as we ll as post loss education and training, supplying analysis and diagnostics for l ifecycle injury/claims management. Meet and exceed standards for risk management practices and business ethics while complying with regulations. * Reduced employee injuries 65%, saving the company $2.7M annually by implementi ng a comprehensive Safe Patient Handling program. * Delivered measurable quality results by building an innovative risk management program from ideation to implementation and program analysis, presenting result s to a national audience at the American Society of Safety Engineers (ASSE) Heal th Care Symposium. * Managed a $2.3M Minnesota Pay for Performance Safe Patient Handling project, i ncorporating Safe Patient Handling technology across the Benedictine Health Syst em. Senior Human Resources Consultant, Benedictine Health Systems (1999 to 2006) Advised senior and executive management in a process to standardize organization al development, labor relations, recruitment and retention, and compensation/ben efits. Created interdisciplinary teams in each of those disciplines to adopt cri teria parameters for performance objectives. Elaborated transition, succession,

and contingency plans to streamline change management. Contributed to continuous improvement by developing processes and workflows for human resources disciplin es. Established standardized methods and procedures to analyze and report data r elating to performance and objectives. Periodically audited HR practices and del ivered training relating to compliance with industry and regulatory standards. KRISTINA HAMANN * Page 2 * [email protected] ESSENTIA HEALTH (continued): * Developed an enterprise-wide strategy that delivered 85% talent retention acro ss the organization. * Implemented HRIS (Ceridian) Payroll System across the 33 facilities of the Ben edictine Health System, coordinating the project, milestones, measurement, and p roject team members. * Coordinated human resources practices at the executive and institutional level , brining the organization in line with industry best practices. * Collaborated with Minnesota Dept. of Human Services to develop an Apprenticesh ip Program for CNAs, resulting in a more effectively qualified workforce and vet ted candidates. AMERICAN DENTAL PARTNERS / PARK DENTAL, Brooklyn Center, Minnesota 1996 to 1999 Leading provider of business services to multi-disciplinary dental groups across the US. Director of Human Resources Led Human Resources strategy and performance, providing organizational developme nt leadership to each of Park Dental's 33 owned and managed practices. Establish ed and deployed initiatives that effectively communicated and supported the comp any's vision and mission. Aligned HR practices with business objectives, ensurin g market positioning that exceeded customer and employee expectations. Conducted on-boarding during and following acquisition of new assets to ensure consistenc y throughout the organization. Developed comprehensive recruiting and retention plans, and articulated a standardized compensation and benefit plan to be cost e ffective and competitive. Contributed to the executive team with strategic plann ing, succession planning, and organizational development. * Developed Human Resources protocol and practices guidelines that enhanced corp orate culture, drove cost efficiency, and built strong teams with long-range vis ion. * Built a Process Management Team that drove efficiency in a tight labor market by implementing lean work systems and processes. * Created an Employee Engagement Committee that successfully connected with the workforce to augment organizational performance and employee relations. ADDITIONAL EXPERIENCE (Full details on request) Director of Human Resources Appliance Recycling Center of America, Inc. 1994 to 1996 Director of Human Resources Ascom International, Inc./Maico Hearing Instruments 1992 to 1994 National Recruiter Northern State Power Company 1990 to 1992 EDUCATION Mini Master of Business Administration * University of St. Thomas, Minnesota Master of Science in Child Psychology & Communication Disorders * University of Minnesota PROFESSIONAL MEMBERSHIPS

Society of Human Resource Management (SHRM), American Society of Safety Engineer s (ASSE), Minnesota Quality Examiner, Minnesota Housing Alliance PROFESSIONAL PRESENTATIONS & PUBLICATIONS National Speaker: ASSE Conference, 2009, San Antonio, Texas National Speaker: Safe Patient Handling Conference, 2010, Orlando, Florida National Presenter: Midwest Employer Association, 2010 (2009/2010) Developing a Safe Patient Handling Program. ASSE Best of the Best, 2 009/2010, 32-38

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