Director or VP or Sr. Manager
Content
Director/Vice President Charismatic results-driven leader with 15+ years of experience leading global te chnology teams with the world's largest investment manager. Excellent skills in attracting motivating and developing employees as well as establishing high stan dards of performance. Highly skilled in assessing technology to identify areas o f improvement resulting in improved efficiency and reduced costs. A business-dri ven, consumer oriented, technology savvy executive who has demonstrated a broad breadth of leadership skills and expertise in: * * * * * * * * Strategic Decision Making Outsourcing and Off-shoring ITIL Foundation Certified Performance Metrics & Trend Analysis Technical Solution Design Process Re-engineering Communicating a Vision Service Continuity Management
Selected Accomplishments * Executed strategic plan to decommission over 1600 point-to-point interfaces en terprise-wide, by implementing a standard method of communication decreasing ove rall new project costs by 20% and increasing speed-to-market by 30%. * Implemented a plan to scale infrastructure and resources to support increased business demands, resulting in a 110% volume increase over a 9 month period. Mak ing the firm the biggest single asset manager on the SWIFT network for non-payme nts. * Built a global software engineering team hiring over 30 full-time and contract employees in locations such as London, Tokyo, Sydney, and San Francisco. With a 100% retention rate over a 5 year period, talent was always being developed fo r emerging needs. * Identified opportunity to eliminate massive business risk on quarterly index r ebalances by instituting multiple technology and communication process reenginee ring. Resulting in successful quarterly rebalance's for the past 2 years. * Managed increased business demands of messaging platform resulting in growth f rom 10k messages a month, to 6 million messages a month in a 2 year period. Professional Experience BLACKROCK, INC., SAN FRANCISCO, CA 1999 - Present Formally Barclays Global Investors (BGI), Blackrock is the world's largest money manager with 3.36 trillion dollars in assets under management providing structu red investment strategies such as indexing, risk-controlled active products, and exchange traded funds (ETF's) to investors worldwide. VICE PRESIDENT (2008 - Present) Accountable for global application support, change/release management, and tacti cal development for critical revenue generating front office portfolio managemen t systems & processes managing over 1.2 trillion dollars in assets worldwide. Su pported business lines include Index Equity, iShares (ETF's), Transitions and Eq uity Trading. * Redefined the role of application support unit from a conduit of information t o a provider of solutions, and streamlined process to improve efficiency. The re sulting explicit accountabilities led to quicker and accurate solutions and incr ease customer satisfaction. * Orchestrated a project to collect key data delivery metrics on mission essenti al index data, creating business and vendor transparency on re-occurring issues and bottlenecks. In a 3 month period since metrics were published, data delivery
increased by 55% eliminating significant business risk. * Conducted task force meetings with client executives and developed key present ations that qualified performance and service levels. Implemented system and pro cess changes which reduced production cycle by 38%. * Established Run-The-Firm (RTF) committee and project prioritization processes resulting in a 30% reduction in application backlog and 20% increase in develope r productivity. * Realized significant improvements to the stability of the portfolio management applications by instituting a standard change & release management process that reduced emergency (post-major) releases by 60%. * Executed strategic plan to bring all technology support for the business unit into a single organization, providing one-stop shopping to internal customer and better management of technology resource allocation through a project nominatio n process and service level agreements. * Implemented IT disaster recovery plan in partnership with business requirement s successfully passed all subsequent quarterly testing. * Senior point of contact for global IT technical escalations in the event or ma jor outages, led recovery efforts for immediate restoration of services enterpri se-wide. PRINCIPAL, DIRECTOR (2005 - 2008) Accountable for global software engineering, and change/release management for m ission critical messaging middleware and ESB software platforms. Also know as gl obal share, the platform spanned over 95% of the front, middle and back office a pplications. * Managed technology interfaces program of work converting $500 billion of US-Ma naged assets to and external counterparty, the largest successful outsource in the history of the investment industry. * Created a technology division used as a model for the firm. Strategy included a stringent selection criteria focusing on aptitude rather than skill, and the f ostering of change orientation where movement among various disciplines was not only encouraged but expected. * Designed and implemented a process for managing all levels of systems failures , outages, and issues, which was later adopted enterprise-wide as the global IT Escalation Process. * Instituted a rigorous configuration management process with application develo pment areas to facilitate the migration from phase to phase within the software development cycle to support hardware and software upgrades in the centralized m essaging environments. * Defined, evangelized and implemented a strategy to fully integrate new applica tion development into use of ESB/SOA reusable services. * Managed progressive budget, increasing from $4M to $11M, and ensured expenses are consistent with strategic objectives of the organization. * Managed service compliance and contract negotiation of external software vendo rs, outsourcer, and consultant services. * Created a monthly management report that focused on development and production support metrics, which were actionable and conducive to measuring performance. * Managed enterprise wide automation project of J2EE container builds reducing a ctual time spent built by 80%. * Managed security project to implement J2EE container security on over 50 produ ction applications, including developer guidelines, policy standards, testing pl ans, and vendor support. * Negotiated 4.5 million dollar cost savings on licensing costs over a 3 year pe riod. PRINCIPAL, SR. DESIGN & DEVELOPMENT MANAGER (2003 - 2005) * Led review process to analyze existing applications efficiency and performance , and implemented strategy for improvement as a result a net performance increas e of 35%.
PRINCIPAL, DESIGN & DEVELOPMENT MANAGER (2000 - 2003) * Designed & implemented standard external connectivity architecture using MQSer ies channels to transmit data to external counterparties via secure point-to-poi nt lease lines, realized cost savings on 1.2 million over a 12month period. ASSOCIATE, TEAM LEAD (1999 - 2000) Previous Experience U.S. AIR FORCE, TRAVIS AFB, CA 1995 - 1999 Sr. Airman, 1C3X1 Command and Control Technical Expertise Applications: WebSphere MQSeries, WebSphere Message Broker, Sonic MQ, Sonic ESB, Tibco EMS, SWIFT Alliance, SWIFT Alliance Gateway, OMGEO, Weblogic, Jboss, Apac he Tomcat, Autosys, Informatica ETL, HP Service Center, Splunk, HP Business Avai lability Center (BAC), MQSoftware QPasa, MQSoftware QNami, Lombardi Team Works ( BPM), Tangosol Coherence Systems: Linux, Sun Solaris, Windows (95, 98), Windows (NT, 2000), UNIX, DOS Languages: Java, Perl, Shell, XML, Ant scripts, VB .NET Architectures: Service Oriented Architecture (SOA) Databases: Sybase, Oracle, MS SQL. DB2 Development Methodologies: Agile, SCRUM, Iterative, Waterfall Tools: MS Project, MS Visio, MS Excel, MS Power Point, Mindjet Mind Manager, Col labnet, Source Forge
Selected Accomplishments * Executed strategic plan to decommission over 1600 point-to-point interfaces en terprise-wide, by implementing a standard method of communication decreasing ove rall new project costs by 20% and increasing speed-to-market by 30%. * Implemented a plan to scale infrastructure and resources to support increased business demands, resulting in a 110% volume increase over a 9 month period. Mak ing the firm the biggest single asset manager on the SWIFT network for non-payme nts. * Built a global software engineering team hiring over 30 full-time and contract employees in locations such as London, Tokyo, Sydney, and San Francisco. With a 100% retention rate over a 5 year period, talent was always being developed fo r emerging needs. * Identified opportunity to eliminate massive business risk on quarterly index r ebalances by instituting multiple technology and communication process reenginee ring. Resulting in successful quarterly rebalance's for the past 2 years. * Managed increased business demands of messaging platform resulting in growth f rom 10k messages a month, to 6 million messages a month in a 2 year period. Professional Experience BLACKROCK, INC., SAN FRANCISCO, CA 1999 - Present Formally Barclays Global Investors (BGI), Blackrock is the world's largest money manager with 3.36 trillion dollars in assets under management providing structu red investment strategies such as indexing, risk-controlled active products, and exchange traded funds (ETF's) to investors worldwide. VICE PRESIDENT (2008 - Present) Accountable for global application support, change/release management, and tacti cal development for critical revenue generating front office portfolio managemen t systems & processes managing over 1.2 trillion dollars in assets worldwide. Su pported business lines include Index Equity, iShares (ETF's), Transitions and Eq uity Trading. * Redefined the role of application support unit from a conduit of information t o a provider of solutions, and streamlined process to improve efficiency. The re sulting explicit accountabilities led to quicker and accurate solutions and incr ease customer satisfaction. * Orchestrated a project to collect key data delivery metrics on mission essenti al index data, creating business and vendor transparency on re-occurring issues and bottlenecks. In a 3 month period since metrics were published, data delivery
increased by 55% eliminating significant business risk. * Conducted task force meetings with client executives and developed key present ations that qualified performance and service levels. Implemented system and pro cess changes which reduced production cycle by 38%. * Established Run-The-Firm (RTF) committee and project prioritization processes resulting in a 30% reduction in application backlog and 20% increase in develope r productivity. * Realized significant improvements to the stability of the portfolio management applications by instituting a standard change & release management process that reduced emergency (post-major) releases by 60%. * Executed strategic plan to bring all technology support for the business unit into a single organization, providing one-stop shopping to internal customer and better management of technology resource allocation through a project nominatio n process and service level agreements. * Implemented IT disaster recovery plan in partnership with business requirement s successfully passed all subsequent quarterly testing. * Senior point of contact for global IT technical escalations in the event or ma jor outages, led recovery efforts for immediate restoration of services enterpri se-wide. PRINCIPAL, DIRECTOR (2005 - 2008) Accountable for global software engineering, and change/release management for m ission critical messaging middleware and ESB software platforms. Also know as gl obal share, the platform spanned over 95% of the front, middle and back office a pplications. * Managed technology interfaces program of work converting $500 billion of US-Ma naged assets to and external counterparty, the largest successful outsource in the history of the investment industry. * Created a technology division used as a model for the firm. Strategy included a stringent selection criteria focusing on aptitude rather than skill, and the f ostering of change orientation where movement among various disciplines was not only encouraged but expected. * Designed and implemented a process for managing all levels of systems failures , outages, and issues, which was later adopted enterprise-wide as the global IT Escalation Process. * Instituted a rigorous configuration management process with application develo pment areas to facilitate the migration from phase to phase within the software development cycle to support hardware and software upgrades in the centralized m essaging environments. * Defined, evangelized and implemented a strategy to fully integrate new applica tion development into use of ESB/SOA reusable services. * Managed progressive budget, increasing from $4M to $11M, and ensured expenses are consistent with strategic objectives of the organization. * Managed service compliance and contract negotiation of external software vendo rs, outsourcer, and consultant services. * Created a monthly management report that focused on development and production support metrics, which were actionable and conducive to measuring performance. * Managed enterprise wide automation project of J2EE container builds reducing a ctual time spent built by 80%. * Managed security project to implement J2EE container security on over 50 produ ction applications, including developer guidelines, policy standards, testing pl ans, and vendor support. * Negotiated 4.5 million dollar cost savings on licensing costs over a 3 year pe riod. PRINCIPAL, SR. DESIGN & DEVELOPMENT MANAGER (2003 - 2005) * Led review process to analyze existing applications efficiency and performance , and implemented strategy for improvement as a result a net performance increas e of 35%.
PRINCIPAL, DESIGN & DEVELOPMENT MANAGER (2000 - 2003) * Designed & implemented standard external connectivity architecture using MQSer ies channels to transmit data to external counterparties via secure point-to-poi nt lease lines, realized cost savings on 1.2 million over a 12month period. ASSOCIATE, TEAM LEAD (1999 - 2000) Previous Experience U.S. AIR FORCE, TRAVIS AFB, CA 1995 - 1999 Sr. Airman, 1C3X1 Command and Control Technical Expertise Applications: WebSphere MQSeries, WebSphere Message Broker, Sonic MQ, Sonic ESB, Tibco EMS, SWIFT Alliance, SWIFT Alliance Gateway, OMGEO, Weblogic, Jboss, Apac he Tomcat, Autosys, Informatica ETL, HP Service Center, Splunk, HP Business Avai lability Center (BAC), MQSoftware QPasa, MQSoftware QNami, Lombardi Team Works ( BPM), Tangosol Coherence Systems: Linux, Sun Solaris, Windows (95, 98), Windows (NT, 2000), UNIX, DOS Languages: Java, Perl, Shell, XML, Ant scripts, VB .NET Architectures: Service Oriented Architecture (SOA) Databases: Sybase, Oracle, MS SQL. DB2 Development Methodologies: Agile, SCRUM, Iterative, Waterfall Tools: MS Project, MS Visio, MS Excel, MS Power Point, Mindjet Mind Manager, Col labnet, Source Forge
