district manager or store manager
Content
DEBBIANNE ROSS 105 Gettysburg Place Atlanta, GA 30350 Tel: 770-998-3004 Mobile: 678-764-5852 E-mail address: [email protected] OBJECTIVE To obtain a challenging and competitive multi-store position where my talents an d years of extensive retail background may best be utilized and further develope d. AREAS OF EXPERTISE Multi-Store Management Sales Generation Visual Presentation Coaching/Development Labor Costs New Store Openings Recruiting/I nterviewing Inventory Management Customer Service Excellence Training Program Development Train the Trainer Systems and Procedure Rollout
PROFESSIONAL EXPERIENCE MARSHALL'S 1/09 - Present Store Manager * Supervise, motivate and train 45 Associates in a $5.3 million store * Developed and promoted 2 Associates into open Merchandise Coordinator/Sales Le ader positions BUILD-A-BEAR WORKSHOP 9/99 - 4/08 District Manager 7/06 - 4/08 * The Delta District produced Top 5 results for measured metrics including dolla rs per transactions, units per transactions and add on merchandise in the Region . * Developed 2 Training Store Managers and 2 Training Stores in the District that trained over 10 new Managers. * Improved Guest Satisfaction results to 77% above Company average of 75%. Mana gement retention increased to 65% from 50%. Trainer 1/01 -7/06 * Opened over 40 new stores as part of the New Store opening Team. * Trained over 40 new Managers for new and existing stores. * Chosen to train and open Denmark's Franchise Team with record success. * Chosen to help convert UK acquired Bear Factory to BABW stores, creating the c onversion timeline and training and opening stores. Chief Workshop Manager 9/99 -1/01 ZANY BRAINY, Atlanta, GA 11/96 - 9/99 General Manager * General Manager of $2.3 million store - East Cobb * Associate Manager of $3.5 million store - North Point ANN TAYLOR Store Manager, Atlanta, GA 7/95-11-96 * Supervised, motivated and trained staff of 16 Associates in $5.5 million store Management, South Florida 1/94 - 7/95 * Store Manager of Training and Development of $6.5 million store - Boca Raton * Store Manager of $4 million store - Palm Beach Gardens, Fl
* Senior Assistant Manager of $10 million store - Miami, Fl BURDINES, Miami, Fl 3/85 - 12/93 * Sales Manager, Juniors * Vendor Coordinator, Moderate Update Sportswear * Buyer, Better Sportswear * Associate Buyer, Moderate Update Sportswear EDUCATION Tobe Coburn School for Fashion Careers Associate Degree in Occupational Studies in Fashion Me rchandising, Marketing and Management
PROFESSIONAL EXPERIENCE MARSHALL'S 1/09 - Present Store Manager * Supervise, motivate and train 45 Associates in a $5.3 million store * Developed and promoted 2 Associates into open Merchandise Coordinator/Sales Le ader positions BUILD-A-BEAR WORKSHOP 9/99 - 4/08 District Manager 7/06 - 4/08 * The Delta District produced Top 5 results for measured metrics including dolla rs per transactions, units per transactions and add on merchandise in the Region . * Developed 2 Training Store Managers and 2 Training Stores in the District that trained over 10 new Managers. * Improved Guest Satisfaction results to 77% above Company average of 75%. Mana gement retention increased to 65% from 50%. Trainer 1/01 -7/06 * Opened over 40 new stores as part of the New Store opening Team. * Trained over 40 new Managers for new and existing stores. * Chosen to train and open Denmark's Franchise Team with record success. * Chosen to help convert UK acquired Bear Factory to BABW stores, creating the c onversion timeline and training and opening stores. Chief Workshop Manager 9/99 -1/01 ZANY BRAINY, Atlanta, GA 11/96 - 9/99 General Manager * General Manager of $2.3 million store - East Cobb * Associate Manager of $3.5 million store - North Point ANN TAYLOR Store Manager, Atlanta, GA 7/95-11-96 * Supervised, motivated and trained staff of 16 Associates in $5.5 million store Management, South Florida 1/94 - 7/95 * Store Manager of Training and Development of $6.5 million store - Boca Raton * Store Manager of $4 million store - Palm Beach Gardens, Fl
* Senior Assistant Manager of $10 million store - Miami, Fl BURDINES, Miami, Fl 3/85 - 12/93 * Sales Manager, Juniors * Vendor Coordinator, Moderate Update Sportswear * Buyer, Better Sportswear * Associate Buyer, Moderate Update Sportswear EDUCATION Tobe Coburn School for Fashion Careers Associate Degree in Occupational Studies in Fashion Me rchandising, Marketing and Management
