In this paper we refer to a case study where Six Sigma has been successfully applied insoftware development.
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organizational development, the People CMM guides organizations in improving the
ir processes for managing and developing their workforces. The People CMM helps
organizations characterize the maturity of their workforce practices, establish
a program of continuous workforce development, set priorities for improvement ac
tions, integrate workforce development with process improvement, and establish a
culture of excellence. Since its release in 1995, thousands of copies of the Pe
ople CMM have been distributed, and it is used worldwide by organizations, small
and large. First published in book form in 2001