Elizabeth Neutens Resume
E LIZABETH C AITLIN N EUTENS8 1 4 G L E N S P R I N G S D R , K N O X V I L L E , T N 3 7 9 2 2 ■ P H : 8 6 5 .6 2 1 .1 0 2 8 ■ E : [email protected] ■ WEB: WWW.ELIZABETHNEUTENS.COMPROFESSIONAL EXPERIENCEJessup & Associates Knoxville, Tennessee Communications Director March 2012 – Present Responsible for maintaining all communication networks for brands operating under the company umbrella including: W.R. Case & Sons Cutlery. Working to revamp Case’s education methods that are then dis
Content
E LIZABETH C AITLIN N EUTENS
8 1 4 G L E N S P R I N G S D R , K N O X V I L L E , T N 3 7 9 2 2 ■ P H : 8 6 5 .6 2 1 .1 0 2 8 ■ E : [email protected] ■ WEB: WWW.ELIZABETHNEUTENS.COM
PROFESSIONAL EXPERIENCE
Jessup & Associates Knoxville, Tennessee Communications Director March 2012 – Present Responsible for maintaining all communication networks for brands operating under the company umbrella including: W.R. Case & Sons Cutlery. Working to revamp Case’s education methods that are then distributed to dealers and retailers of our knives. Create and maintain social media sites for all brands. Work to build informational podcasts and webinars that will available to consumers and dealers. Develop content for a quarterly newsletter. Apple Retail Knoxville, Tennessee Specialist May 2011- March 2012 Responsible for enriching customer’s experience at the Apple Retail Store through meaningful conversations about the latest technology products Apple has to offer. Recommend solutions that fit the customer’s need and work to make their ownership experience better than ever. As member of the Apple Business team, I helped create and foster relationships with business clients through consultations and positive phone and email interactions. Scripps Networks Interactive Knoxville, Tennessee Contractor, Corporate Communications June 2011 – August 2011 Maintain internal communication sites, including a WordPress site for daily announcements and an internal blog. Captured and edited video and photo content for the blog. Assisted in arranging companywide contests. Chicago Bulls Chicago, Illinois Ticket Representative June 2010 – February 2011 Solicited new season and group ticket business for the Bulls by telephone, email and scheduled tours of the United Center, which generated over $90,000 in revenue. Service all incoming requests for season and group ticket information, and provide additional support to the ticket and marketing departments of the organization as needed. Assisted in organizing the Bulls open practice and autograph session for season ticket holders. Ambassador for the Bulls first ever grassroots marketing campaign, where I created and fostered partnerships with 94 bars and restaurants in the Chicago area. Supported the Bulls Media Relations and Community Relations Departments with mailings and promotions, including an AllStar mailing to the 29 NBA coaches. Preston Medical Library Knoxville, Tennessee Student Assistant March2008 – December 2009 Assisted The University of Tennessee Graduate School of Medicine’s doctors, residents and fellows with medical research through PUBMED and other health-related research sites, and via the inter-library loan and networking system. Tennessee Smokies (Chicago Cubs AA Affiliate) Knoxville, Tennessee Press & Marketing Assistant June 2009 – August 2009 Supported the Director of Marketing and Communications with the brand’s communication strategies. Assisted with social media and website content, including promotional announcements, feature stories, press releases, series previews, game summaries, and print and radio copy. Managed game day photography and earned photos published online and in local print media. Arranged media interviews for high profile members and prospects of the Cubs Organization, including Hall of Famer/minor league manager Ryne Sandberg, which resulted in national and local media placements.
REFERENCES
& W R I T I N G S A M P L E S A V A I L A B L E U P O N R E Q U E S T
E LIZABETH C AITLIN N EUTENS
8 1 4 G L E N S P R I N G S D R , K N O X V I L L E , T N 3 7 9 2 2 ■ P H : 8 6 5 .6 2 1 .1 0 2 8 ■ E : [email protected] ■ WEB: WWW.ELIZABETHNEUTENS.COM
WVLT–TV, CBS 8 Knoxville, Tennessee Sports Broadcasting Intern, “Hockey Loedown” January 2009 – May 2009 Assisted the executive producer with general responsibilities pertaining to the video operations and show production of Hockey Loedown, a half-hour weekly late night hockey news program that covers the Southern Professional Hockey League and the Knoxville Ice Bears: digitized and logged footage; edited film; transcribed video footage; interviewed hockey players; coaches and general managers; and produced and developed news stories for the on-air show and the website. Scripps Networks Knoxville, Tennessee Press & Marketing Intern, DIY Network June 2008 – December 2008 Supported the press and marketing departments for DIY Network, the go-to destination for home improvement television and one of the fastest growing digital networks in cable. Responsibilities included writing executive bios, show and episode descriptions, news releases, fact sheets, and corporate newsletter articles; monitored and archived media coverage; prepared clip reports, developed and maintained effective media lists; prepared marketing presentations, photo captions and archived; and documented weekly PR and marketing meetings. The Volunteer Channel Knoxville, Tennessee On-Air Talent, Camera Operator, Production Assistant September2007 – April 2008 Participated as a student volunteer in the ongoing production of Sports Mecca and Hot Topix, two weekly half-hour shows on The University of Tennessee’s student-run public access channel. General production responsibilities varied including graphics, stage set-up and breakdown, soundboard, camera and teleprompter operation, and on-air hosting. The University of Tennessee Medical Center Knoxville, Tennessee Organizational Development Intern May 2007 – August 2007 Edited and created screens for UT’s Skylight’s ACCESS, an interactive patient system that transforms existing TV sets into an interactive information, communication, and entertainment platform.
SKILLS
Vocus, Cision, iMovie, Apple GarageBand, Photoshop, iWeb, Facebook, MySpace, YouTube, Twitter, Avid Inews, Final Cut Pro, MiLB Newsroom Content Management System (CMS), Streamline Ticketing System, Microsoft CRM and Archtics Ticketing System, SharePoint, WordPress
EDUCATION & PROFESSIONAL ORGANIZATIONS
University of Tennessee, Knoxville Bachelor of Science: Journalism and Electronic Media Alpha Delta Pi Sorority: Lifetime Member Gamma Sigma Sigma Service Sorority: Lifetime Member National Broadcast Society: Student Member Knoxville, Tennessee December 2009 Fall 2005 – Present Spring 2008 – Present Spring 2008 – December 2009
REFERENCES
& W R I T I N G S A M P L E S A V A I L A B L E U P O N R E Q U E S T
8 1 4 G L E N S P R I N G S D R , K N O X V I L L E , T N 3 7 9 2 2 ■ P H : 8 6 5 .6 2 1 .1 0 2 8 ■ E : [email protected] ■ WEB: WWW.ELIZABETHNEUTENS.COM
PROFESSIONAL EXPERIENCE
Jessup & Associates Knoxville, Tennessee Communications Director March 2012 – Present Responsible for maintaining all communication networks for brands operating under the company umbrella including: W.R. Case & Sons Cutlery. Working to revamp Case’s education methods that are then distributed to dealers and retailers of our knives. Create and maintain social media sites for all brands. Work to build informational podcasts and webinars that will available to consumers and dealers. Develop content for a quarterly newsletter. Apple Retail Knoxville, Tennessee Specialist May 2011- March 2012 Responsible for enriching customer’s experience at the Apple Retail Store through meaningful conversations about the latest technology products Apple has to offer. Recommend solutions that fit the customer’s need and work to make their ownership experience better than ever. As member of the Apple Business team, I helped create and foster relationships with business clients through consultations and positive phone and email interactions. Scripps Networks Interactive Knoxville, Tennessee Contractor, Corporate Communications June 2011 – August 2011 Maintain internal communication sites, including a WordPress site for daily announcements and an internal blog. Captured and edited video and photo content for the blog. Assisted in arranging companywide contests. Chicago Bulls Chicago, Illinois Ticket Representative June 2010 – February 2011 Solicited new season and group ticket business for the Bulls by telephone, email and scheduled tours of the United Center, which generated over $90,000 in revenue. Service all incoming requests for season and group ticket information, and provide additional support to the ticket and marketing departments of the organization as needed. Assisted in organizing the Bulls open practice and autograph session for season ticket holders. Ambassador for the Bulls first ever grassroots marketing campaign, where I created and fostered partnerships with 94 bars and restaurants in the Chicago area. Supported the Bulls Media Relations and Community Relations Departments with mailings and promotions, including an AllStar mailing to the 29 NBA coaches. Preston Medical Library Knoxville, Tennessee Student Assistant March2008 – December 2009 Assisted The University of Tennessee Graduate School of Medicine’s doctors, residents and fellows with medical research through PUBMED and other health-related research sites, and via the inter-library loan and networking system. Tennessee Smokies (Chicago Cubs AA Affiliate) Knoxville, Tennessee Press & Marketing Assistant June 2009 – August 2009 Supported the Director of Marketing and Communications with the brand’s communication strategies. Assisted with social media and website content, including promotional announcements, feature stories, press releases, series previews, game summaries, and print and radio copy. Managed game day photography and earned photos published online and in local print media. Arranged media interviews for high profile members and prospects of the Cubs Organization, including Hall of Famer/minor league manager Ryne Sandberg, which resulted in national and local media placements.
REFERENCES
& W R I T I N G S A M P L E S A V A I L A B L E U P O N R E Q U E S T
E LIZABETH C AITLIN N EUTENS
8 1 4 G L E N S P R I N G S D R , K N O X V I L L E , T N 3 7 9 2 2 ■ P H : 8 6 5 .6 2 1 .1 0 2 8 ■ E : [email protected] ■ WEB: WWW.ELIZABETHNEUTENS.COM
WVLT–TV, CBS 8 Knoxville, Tennessee Sports Broadcasting Intern, “Hockey Loedown” January 2009 – May 2009 Assisted the executive producer with general responsibilities pertaining to the video operations and show production of Hockey Loedown, a half-hour weekly late night hockey news program that covers the Southern Professional Hockey League and the Knoxville Ice Bears: digitized and logged footage; edited film; transcribed video footage; interviewed hockey players; coaches and general managers; and produced and developed news stories for the on-air show and the website. Scripps Networks Knoxville, Tennessee Press & Marketing Intern, DIY Network June 2008 – December 2008 Supported the press and marketing departments for DIY Network, the go-to destination for home improvement television and one of the fastest growing digital networks in cable. Responsibilities included writing executive bios, show and episode descriptions, news releases, fact sheets, and corporate newsletter articles; monitored and archived media coverage; prepared clip reports, developed and maintained effective media lists; prepared marketing presentations, photo captions and archived; and documented weekly PR and marketing meetings. The Volunteer Channel Knoxville, Tennessee On-Air Talent, Camera Operator, Production Assistant September2007 – April 2008 Participated as a student volunteer in the ongoing production of Sports Mecca and Hot Topix, two weekly half-hour shows on The University of Tennessee’s student-run public access channel. General production responsibilities varied including graphics, stage set-up and breakdown, soundboard, camera and teleprompter operation, and on-air hosting. The University of Tennessee Medical Center Knoxville, Tennessee Organizational Development Intern May 2007 – August 2007 Edited and created screens for UT’s Skylight’s ACCESS, an interactive patient system that transforms existing TV sets into an interactive information, communication, and entertainment platform.
SKILLS
Vocus, Cision, iMovie, Apple GarageBand, Photoshop, iWeb, Facebook, MySpace, YouTube, Twitter, Avid Inews, Final Cut Pro, MiLB Newsroom Content Management System (CMS), Streamline Ticketing System, Microsoft CRM and Archtics Ticketing System, SharePoint, WordPress
EDUCATION & PROFESSIONAL ORGANIZATIONS
University of Tennessee, Knoxville Bachelor of Science: Journalism and Electronic Media Alpha Delta Pi Sorority: Lifetime Member Gamma Sigma Sigma Service Sorority: Lifetime Member National Broadcast Society: Student Member Knoxville, Tennessee December 2009 Fall 2005 – Present Spring 2008 – Present Spring 2008 – December 2009
REFERENCES
& W R I T I N G S A M P L E S A V A I L A B L E U P O N R E Q U E S T
