This presentation is a detailed explanation to carry out email marketing to increase your sales,promote and advertise your company and services.
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Content
Agenda
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Why Email Marketing? Email Process Campaigns types Standard Metrics Sophisticated Segmentation Targeting Reports & Analysis Tools Used Template Best Practices
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Why Email Marketing?
Exact Geo Targeting Large Audience New customer Acquisition
Refer a friend
Targeting missed audience
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Why Email Marketing?
Mobile Friendly Exact customer targeting Revenue Growth
Easy to reach out to customer
Social media incorporation
Email is faster than other operations – No need to wait for result
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Email process
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Email process
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Email Design v Email template design and coding. v Email Content/ Colour Optimization to ensure higher deliverability rates. Quality Assurance v Check Email Spam Scores. v Check emails across various browsers – IE 6,7,8, Mozilla & Chrome. v Check email across various email clients – Yahoo, Hotmail, Gmail, Outlook 2003/2007. Email Marketing v DB Cleaning & Uploading. v Test Email sent to check email delivery. v Batch & Schedule Email Blasts. v Weekly & Monthly Reports. v Analysis & Recommendations.
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Campaigns types
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Promotional mailers Transactional mailers Newsletters & press releases Awareness Campaign Welcome Campaign Re-Engagement Campaign Lead generation campaigns (B2B & B2C) Social media targeted campaigns
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Promotional mailer
Promotional email marketing is usually generic and impersonal, with offers on the product to entice customers to make a purchase. It is often called “Batch & Blast” as it is not custom nor segmented.
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Examples v Discount offers/promotions v Newsletters (generic) v press releases v New product announcements v Branding messages
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Transactional mailers
Transactional Emails are very specific to a transaction and may or may not contain a marketing message. These messages are targeted messages pertaining to a specific customer. v Examples
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Order confirmation Shipping confirmation 5/29/12 Account updates
Newsletters & press releases
Information sheet often styled in the format of a small newspaper.
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Newsletters generally contain information that is of interest primarily to a special group.
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Awareness Campaign
Awareness campaigns helps for branding & to gain the customer trust.
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Welcome Campaign
Welcome campaign is to congratulate the customer who has added to our mailing list and it helps to maintain a good relationship with the customer.
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Re-Engagement Campaign
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Re-engaging is a chore
Depending on your business niche, you might try different means to win back your subscribers’ attention, but the process is often the same.
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Steps to be followed: v Identify the target group v Choose the win-back strategy v Execute your win-back strategy
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Lead generation campaigns (B2B & B2C)
Generating hot leads for the B2B & B2C campaigns by nurturing 5/29/12 the leads. v Examples : Webinar registration
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Social media targeted campaigns
Social media campaigns plays an important role in email marketing. v Unlimited access v Simplicity v Global reach v Contact building v Branding v Flexibility & Measurability 5/29/12
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Sophisticated Segmentation
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Sophisticated Segmentation
Filter Profile Click through Recency of response Pass Along Description Target messages based on Profile data stored in the Profile Fields of a Mailing List. Target messages based on previous Clickthrough behavior. - Last Open Date - Last Click Date - Last Purchase Date - Last Event Conversion Date Target messages to subscribers based on whether they have or have not Passed a previous message along. Target messages to subscribers based on whether they have or have not Opened a previous message.
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HTML Open
Targeting
Email campaigns is to deliver the right message to the right audience with a strong offer or value proposition.
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Targeting based on the below factors: v B2B v Designations/ Titles v Industry types/ SIC code v Time Zone v Company revenue v No. of employee's of the organization
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B2C
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Geography Gender Based on their response Interaction with the template Recency & depth of visit 5/29/12
Targeting based on scoring
Emails sent
Steps : 1. Scores will be assigned to the email records as per the response. 2. Total score for each individual will be captured. 3. Based on the score, planning a strategy for the customers.
Customer Response (Open, Clicks Etc)
Score assigned based on their response
Based on scoring, planning a strategy for the customers
Bounce Rate = # of email campaign visits with a single Page View / # of email campaign visits Depth of Visit = percent of email campaign visits that last longer than xx pages Actions Completed = percent of email campaign visits that 5/29/12 watched a video
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Tools used
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Graphic mail Sales Genius Dream & Dream mail True Influence Marketo Bronto Mail chimp
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Template Best Practices Content Best Practices
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Keep it short! Use a minimum of graphical Be Relevant Personalization Sections required
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Use Mobile Version Update your profile option Images to Text ratio Make your content Valid from and reply-toAvoiding words causing Free investment Free installation 5/29/12 Cash bonus
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elements
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scannable
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Privacy policy physical address Add to address Copy Right Hosted version
address
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SPAM
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Template Best Practices HTML Best Practices
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Good pixel width is in the 600-700 pixel range. Use of web safe fonts. Use standard ASCII charters. Use internal or in-line CSS. Do not link to CSS. Optimize the size of the images for quick loading. Do not use flash. Do not use JAVA script. Do not use Borders & Nested Tables. Do not put forms in your email. In case needs to be added fill
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Reporting & Analysis
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Weekly & Monthly Reports Click through rate (CTR), Conversion rate (CR) Delivery Rates, Open rates, Click Rates Profitability ROI Analysis & Recommendations for the future campaigns.
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