Emergency Management

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Emergency Management with 15 years experience looking for a Middle Management position.

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Susan L. Love, MCEM [email protected] Professional Summary: Experience in Emergency Management, Project Management, Emergency Operations Pla ns/Planning, Disaster Response and Recovery, Emergency Operations, Safety, Train ing and Exercising, and Purchasing. Master Certified Emergency Manager (MCEM) Experience: IEM, Inc. February 2008-Present Senior Planner * Senior Planner for state of Arkansas for the New Madrid Seismic Zone (NMSZ) Catastrophic Planning Project. Supported the Arkansas Department of Emergency Management with the development of 32 county earthquake plans and one state Anne x. Provided facilitation and technical assistance for workshops throughout the N MSZ. Supported four FEMA Regions in the development of the Regional Earthquake P lans. (Multi-million dollar Project) * Developed Emergency Operations Plan (EOP) for a Parish in Louisiana, Emergency Support Function (ESF) format. * State Coordinator in support of the development and implementation of a Capabi lities Assessment Tool. Provided facilitation of meetings and workshops, techni cal support, and served as the liaison between the customer and employer. Asses sment was statewide and was based on the United States Department of Homeland Se curity Target Capabilities List (TCL). SAIC-NIMS Support Center June 2007-February 2008 Emergency Management Test Engineer * Emergency Management operational test and evaluation analyst with a primary m ission of assisting the U.S. Department of Homeland Security in the implementati on of the National Incident Management System (NIMS) * Worked with a team of engineering, technical and subject matter experts in sup port of training and exercise events and the evaluation of emergency management technologies, supporting Operations Center-related training, and conducting emer gency operations/response exercises. Tetra Tech EM, Inc. February 2006-June 2007 Policy Analyst * Write, review and revise state emergency management and homeland security plan s, policies, standard operating procedures (SOP) and standard operating guides ( SOG). * Major projects include co-writing the Earthquake Annex for the State Emergency Operations Plan, serving as Controller for a large Homeland Security Response T eam Exercise, and managing the SBA loan process after federally declared disaste rs. Arkansas Department of Emergency Management (ADEM) July 2001-February 2006 Exercise Branch Chief * Design/coordinate/assist in the conduct/evaluation/observation of tabletop, fu nctional, and full scale exercises in jurisdictions throughout the state to test adequacy of Emergency Operations Plans and identify training requirements, comm unity strengths and areas needing corrective actions. * Develop and monitor a comprehensive yearly budget for the Exercise Branch. * Compose correspondence, monitor county exercise program progress and completio n, generate reports, develop course materials and maintain the State Exercise Sc hedule on the agency website. * Instruct FEMA developed training courses for state and local government offici als/employees, fire fighters, law enforcement personnel, emergency medical perso nnel and other emergency responders. * Supervise the Exercise Coordinators for the Homeland Security Exercise and Eva

luation Program (HSEEP), the Chemical Stockpile Emergency Preparedness Program ( CSEPP) and the FEMA Emergency Management Exercise Program. * Disaster/Emergency duty requirements include: Working within the National Inc ident Management System (NIMS) as an Operations/Event Manager, or other duties a s may be assigned, immediate response twenty-four hour/seven days a week/three h undred sixty-five days a year (24/7/365) to State Emergency Operations Center an d/or disaster emergency site, 12 to 16 hour shifts during extreme and/or hazardo us conditions. Training Instructor * Develop, coordinate and conduct both Emergency Management and Hazardous Materi als specialized curriculum including Domestic Preparedness, for elected and appo inted officials, first responders, volunteer agencies, and other groups within t he State. * Maintain working knowledge of adult education principles, methods, materials, and processes, including group dynamics and interpersonal relations, and the use and routine maintenance of audio-visual aid equipment including lap top compute rs, Projection devices and VCRs. Aerocell Structures, Inc. July 1995-August 2000 Safety and Training Officer * Develop curriculum and conduct safety and OSHA training for new employees and Annual safety retraining. Maintain and administer OSHA programs. * Enforce the Specific Conditions in the ADEQ Air Permit and the Waste Water Per mit. Generate monthly and annual reports as specified by these permits. * Advise management on environmental issues arising from the permits. * Conduct accident/injury investigations. * Maintain compliance with federal, state and local safety & environmental regul ations. Successfully completed 7 audits with governmental agencies resulting in no fines for the company. Maintained 100% on time filing of all governmental r eports resulting in no fines for the company. * Researched Arkansas Hazardous Waste Legislation and obtained a $10,000 refund for the company, resulting in subsequent annual savings of the same amount. Safety and Training Clerk * Set up and maintain FAA, OSHA and Medical Files for over 300 employees. * Established the Target Organ List for the Hazard Communication Program. * Coordinate with Receiving Inspection to assign all HMIS codes for new hazardou s materials labeling. * Schedule employees for annual physicals, New Employee Safety Orientation, Annu al Safety Retraining, Fork Lift Certification, Respirator Training & Annual Retr aining, EFA/CPR Certification and annual Audiometric Testing. * Conduct monthly fire extinguisher inspections and schedule annual supplier ins pection. Neiman Marcus Direct August 1990-February 1994 Trainer * Documented policy and established procedures for each function in the Mail Ord er Processing Department and organized information into a Training Manual that i s used as the training tool for associates in the Order Processing Department. * Trained and supervised seasonal associates in formal training classes. Instru ction included department policies and procedures as well as computer training. * Liaison between Departments to establish better communication and affect new p olicies and procedures when needed. Lead Associate * Performed each function in the Order Processing Department as needed for backu p. Assisted in instructing new associates. * Customer Relations work included calling NM customers across the U.S. and faxi ng customers internationally to resolve questions/problems with orders. Consist ently maintained an error rate below the department standard of .3% for order en

try. * Entered orders into computer and consistently exceeded all department standard s for speed and accuracy in order entry and all other departmental functions. M aintained a flexible work schedule to be available to Supervisor as needed. Digital Equipment Corporation August 1987-June 1990 Buyer * Purchased non-inventory materials and other DEC class parts in support of the GIA manufacturing plants. * Supported new products needs for the Far East manufacturing sites including pu rchasing and sourcing. * Established purchasing procedures for startup ventures in DEC's Pacific Rim op erating area to enable those groups to work directly with U.S. vendors. Purchasing Associate * Responsible for distribution and tracking of all incoming purchase requisition s for twelve Buyers. Tracked and reported Purchasing Department metrics on a we ekly basis. * Developed monthly management reports package including computer-generated char ts and graphs. * Served as Purchasing Department representative on a multi-disciplinary project team responsible for the conversion, test and verification of Purchase Orders a pplication software. Senior Secretary * Sr. Secretary to manager of the LACR group in direct support of the Vice Presi dent. * Provided administrative support for the group plus extended Staff in the GIA p lants in Puerto Rico and Mexico. * Education: Ouachita Baptist University, Arkadelphia, AR Certification and Training * Master Certified Emergency Manager (MCEM) - State of Arkansas * Professional Development Series (PDS), Emergency Management Institute (EMI), F EMA * Advanced Professional Series (APS), EMI, FEMA * National Incident Management System (NIMS) 100, 200, 300, 400, 700, 800 * Project Management (Tetra Tech) * Over 400 hours of Continuing Education - FEMA Emergency Management Institute * Over 160 hours of Continuing Education in Hazardous Materials * Over 90 hours of Continuing Education in Terrorism preparedness Professional Memberships * Arkansas Emergency Management Association (AEMA) * Pulaski County Local Emergency Planning Committee (LEPC) * Governor's Earthquake Advisory Council (GEAC) * Governor's Pre-Disaster Mitigation Advisory Council (PDMAC)

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