ENA Leadership Conference 2013 Program

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ENA Leadership Conference 2013Ft. Lauderdale February 27-March 3, 2013

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FORT LAUDERDALE, FL

FEBRUARY 27 – MARCH 3

ENA Leadership Conference 2013 Planning Committee
Chairperson

S C H E D U L E - AT- A - G L A N C E
Members

Jeff A. Solheim MSN, RN-BC, CEN, CFRN, FAEN

ENA LEADERSHIP CONFERENCE 2013
F O R T L A U D E R DA L E , F L FEBRUARY 27 – MARCH 3

9 Arapian 10 a.m. Linda a.m. W E D N E S D AY, F E B R U A RY MSN, RN, EMT-B, CEN, CPEN 27
Alicia R. Dean MSN, RN, APRN, CNS Benjamin E. Marett MSN, RN, CEN, CCRN, FAEN Mary Alice Vanhoy

7 a.m.

8 a.m.

11 a.m.

ConferenCe Program

T H U R S D AY, F E B R U A RY 2 8

7 a.m. – 8 p.m. Registration, ENA Foundation FUN-raising and ENA Wired MSN, RN, CEN, CPEN, NREMT-P 8 a.m. – 5 p.m. State and Chapter Leaders Conference Onsite Liaison

8 a.m. – 5 p.m. (PRESESSION) Charge Nurse: Putting the Team Back into Team Mari L. Hoover-McGarry

Board Liaison Jan.168 – 11 a.m. (PRESESSION) Operational Leadership of the

RegisteR Byand Delivering an Award-worthy Conference Presentation

RN, CEN 8 – 11 a.m. (PRESESSION) ‘Lights, Camera, Action’ – Writing JoAnn Lazarus

to save!!

Emergency Department: Engineering Outcomes with Your MSN, RN, CEN Labor and Processes

9 a.m. – 8 p.m. Marketplace Express F R I D AY, M A R C H 1 7:30 a.m. – 6 p.m. Registration, ENA Foundation FUN-raising and ENA Wired 7:30 a.m. – 6 p.m. Poster Sessions 9 a.m. – 6 p.m. Marketplace Express 7:30 – 7:55 8 – 9:30 a.m. Opening Session 9:30 a.m. – 1:30 p.m. Exhibit Hall and ENA a.m. Contl WE HAvE CHANGEd Our LOOk ANd Our NAME – tHE AdvANCE PrOGrAM iS NOW tHE CONfErENCE PrOGrAM. 10:30 – 11:30 a.m. Brkfst Jam Session

Bulleted Copy More detailed and precise course information, with a focus on course objectives. See the Big Picture selections more efficiently. Contact Hours Easily note the contact hours for a given course or session by glancing at the orange icon (below) included with each listing.
0
ContaCt hour

Schedule-at-a-Glance

10:30 – 11:45 a.m. Concurrent and HandA stronger visual format with side-by-side information on Sessions

when and where educational sessions and special events will take place.

More course listings over fewer pages allows you to make yourS AT U R D AY, M A R C H 2
7:30 a.m. – 6:15 p.m. Registration, ENA Foundation FUN-raising and ENA Wired 7:30 a.m. – 6:15 p.m. Poster Sessions 8 – 9:15 a.m. 7:30 – General Session 7:55 a.m. Contl Brkfst Informational events

9:15 a.m. – 1:45 p.m. Exhibit Hall and ENA Pavilio 9 a.m. – 6:15 p.m. Marketplace Express 10 – 11 a.m. educational Jam Session Sessions

State Leaders Conference

Special events – 11:15 a.m. 10

Concurrent and Hand-off Sessions

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what’s new @ ConferenCe
ExHiBitOr’S rECEPtiON fEAturiNG iGNitE ® SESSiONS
Begin connecting with ENA exhibitors at this advance preview of the exhibit hall featuring the newest addition to ENA’s presentation lineup: Ignite Sessions. Watch your colleagues present their own take on “What Makes an Emergency

JAM SESSiONS

These instructor-led, open forum sessions encourage expanded interactivity between attendees and instructors well beyond the classroom atmosphere of a traditional session. Expert faculty will guide the discussion by providing a base presentation of ideas and soliciting the experience, stories and ideas from you the attendee. Be a part of these unique learning – sharing sessions.

ENA

Nurse Unique?” in these fast-paced 5-minute sessions packed with creativity, humor and insight. Light hors d’oeuvres and a cash bar will be available.

HANd-Off SESSiONS
These unique sessions encompass two related topics in a concise 35-minute format to form one information packed session with must-knows that are important to you. Each session is worth 1.25 contact hours. These sessions are marked for ease of identification. Attendees cannot move from one session to another.

dEEP divE SESSiONS
Experience in-depth exploration of topics that simply can’t be covered in a traditional course length. Take advantage of these unique opportunities to expand your knowledge to a greater level in these extended, interactive sessions which require no additional fee.

ENA WirEd
ENA Wired is a self-serve computerized system area, Social Media and Wi-Fi hotspot available to all attendees. It allows you to access your personal or work e-mail, record the educational sessions you attend and print a completed certificate onsite. In addition, attendees are welcome to network with other colleagues onsite as well as back home. See what other attendees are saying on the ENA Tweetdeck.

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S C h e d u L e - at- a - g L a n C e
7 a.m. 8 a.m. 9 a.m. 10 a.m. 11 a.m. Noon 1 p.m. 2 p.m.
w e d n e s d ay, F eb r u ary 2 7

1 – 3 p.m. ENA Board of Directors Meeting

Th u rs d ay, F eb r u ary 2 8 7 a.m. – 8 p.m. Registration, ENA Foundation FUN-raising and ENA Wired 8 – 11 a.m. PRESESSIoN 8 a.m. – 5 p.m. PRESESSIoN 8 a.m. – 5 p.m. State and Chapter Leaders Conference 9 a.m. – 8 p.m. Marketplace Express F ri d ay, Ma rch 1 7:30 a.m. – 6 p.m. Registration, ENA Foundation FUN-raising and ENA Wired 7:30 a.m. – 6 p.m. Poster Sessions 9 a.m. – 6 p.m. Marketplace Express 7:30 – 7:55 a.m. Contl Brkfst 8 – 9:30 a.m. opening Session 9:30 a.m. – 1:30 p.m. Exhibit Hall and ENA Pavilion 10:30 – 11:30 a.m. Jam Session
11:30 a.m. – 12:30 p.m. Meet the ENA Board of Directors

1:45 – 2:45 p.m. Jam Session 1:45 – 3 p.m. Concurrent Sessions 1:45 – 4:30 p.m. Deep Dive Session

10:30 – 11:45 a.m. Hand-off and Concurrent Sessions 11:30 a.m. – 1 p.m. Lunch in the Exhibit Hall s aT u rd ay, Mar c h 2 7:30 a.m. – 6:15 p.m. Registration, ENA Foundation FUN-raising and ENA Wired 7:30 a.m. – 6:15 p.m. Poster Sessions 7:30 – 7:55 a.m. Contl Brkfst 8 – 9:15 a.m. General Session 9:15 a.m. – 1:45 p.m. Exhibit Hall and ENA Pavilion 9 a.m. – 6:15 p.m. Marketplace Express 10 – 11 a.m. Jam Session 10 – 11:15 a.m. Hand-off and Concurrent Sessions 11:30 a.m. – 1 p.m. ENA Candidates Election Forum 11:30 a.m. – 1 p.m. Lunch in the Exhibit Hall

1:15 – 2:15 p.m. Jam Session 1:15 – 2:30 p.m. Hand-off and Concurrent Sessions 1:15 – 4 p.m. Deep Dive Session

2:4 Con

s u n d ay, Ma rch 3 7:30 a.m. – 12:45 p.m. Registration, Marketplace Express, ENA Foundation FUN-raising and ENA Wired 7:30 – 7:55 a.m. Contl Brkfst 9:45 – 11 a.m. Concurrent Sessions 11:15 a.m. – 12:30 p.m. Concurrent Sessions

8 – 9:30 a.m. General Session

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Informational events

State Leaders Conference

educational Sessions

Special events

3 p.m.

4 p.m.

5 p.m.

6 p.m.

7 p.m.

8 p.m.

9 p.m.

10 p.m.

g

4 – 7 p.m. Registration, Marketplace Express, ENA Foundation FUN-raising and ENA Wired

3 – 4:30 p.m. ENA Town Hall Meeting

7 – 8:30 p.m. State and Chapter Leaders Networking Reception

6 – 8 p.m. Exhibitor’s Reception Featuring Ignite Sessions

8 – 10:30 p.m. Welcome to Fort Lauderdale Party

3:15 – 4:30 p.m. Concurrent Sessions 3:15 – 6 p.m. Deep Dive Session

4:45 – 6 p.m. Hand-off and Concurrent Sessions

7 – 10 p.m. Smokin’ Backyard Barbecue: An ENA Foundation Fundraiser

important dates to remember
4:15 – 5:15 p.m. Jam Session

45 – 4 p.m. ncurrent Sessions

4:15 – 5:30 p.m. Concurrent Sessions

registration opens ................................................Mid October early discount rate Closes .......................... January 16, 2013 State and Chapter Leaders Conference .............................February 27 – 28, 2013 Presessions.................................................. February 28, 2013 educational Sessions ..................................March 1 – 3, 2013 exhibit hall ................................. February 28 – March 2, 2013

SAVE – thE – DAtE ENA LEAdErSHiP CONfErENCE 2014
Phoenix, AZ • March 5 – 9, 2014

2013 ENA ANNuAL CONfErENCE Nashville, tN • September 17 – 21, 2013

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C o u r S e I n f o r m at I o n
CONtACt HOurS Registered attendees can receive up to 20 contact hours at the Leadership Conference 2013 through attendance at opening, General, Jam, Deep Dives, Hand-offs, Concurrent and Poster Sessions. Additional contact hours can be obtained by attending presessions. The number of contact hours earned is shown next to each course type. Contact hour totals are based on the 60-minute credit hour as outlined in ANCC’s 2013 Application Manual. ACCrEditAtiON The Emergency Nurses Association is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
enA’s standards meet most of the required criteria for most State Boards of nursing. California Statement (per California regulations 1459.1). enA is approved by the California Board of registered nursing, Provider number CeP 2322 (California Continuing education Provider #CeP2322).

COurSE CONtENt ENA strives to provide educational opportunities that reflect various aspects and opinions to help nurses make informed decisions about pertinent issues affecting emergency nursing. Comments, opinions and/or recommendations expressed by the faculty in ENA programs or by authors of printed and/or visual materials distributed as part of ENA programs are not necessarily reviewed by or endorsed by the association. In the event of unforeseen circumstances, there may be changes in faculty and program content. POStEr SESSiONS: rESEArCH ANd EvidENCE-BASEd PrESENtAtiONS Research and evidence-based practice posters are on display during ENA Leadership Conference. Take advantage of this opportunity to review current studies on relevant emergency nursing topics. The researchers will be present to discuss their studies at specified times. Viewing the poster session earns participants 4.0 contact hours.

SuCCESSfuL COMPLEtiON To successfully complete the educational requirements of the ENA Leadership Conference, you will be required to provide course evaluation information when you record your contact hours at the ENA Wired. After each selection is made among the educational offerings, you will be asked a short series of questions regarding the faculty presentation and the success of the course. Upon completion of the evaluation questions, your contact hours for that course selection are then recorded in your electronic file.

S tat e a n d C h a P t e r L e a d e r S C o n f e r e n C e W e d n e S d ay, february 27
7 – 8:30 p.m.
State and Chapter Leaders Networking reception
To be held at the Hyatt Regency Pier Sixty-Six

t h u r S d ay, february 28
8 a.m. – 5 p.m.
State and Chapter Leaders Conference*
To be held at the Fort Lauderdale Convention Center.

11:30 a.m. – 12:45 p.m.
State and Chapter Leaders Networking Luncheon
To be held at the Fort Lauderdale Convention Center. By Invitation Only.

ENA state and chapter leaders attending the State and Chapter Leaders Conference are invited for an evening of networking and the opportunity to meet with 2013 ENA President JoAnn Lazarus, MSN, RN, CEN, and the ENA Board of Directors. Hors d’oeuvres and beverages will be served.

ENA invites 2013 state council and chapter presidents, presidents-elect, secretaries, treasurers, board members, chairpersons and all other leaders to participate in the conference. The conference will be held at the Fort Lauderdale Convention Center, immediately preceding the ENA Leadership Conference 2013. As state and chapter leaders, many of you are juggling a large number of tasks and obligations to meet the needs of your family, profession and commitment to ENA. As your national association, ENA wants to provide you with the information and leadership skills you need to manage your state or chapter and take it to new heights. Join your fellow leaders in Fort Lauderdale. outstanding learning and networking opportunities await you! The State Council Achievement Awards will be presented at the ENA Leadership Conference 2013.

Thank you to Blue Jay Consulting, the State and Chapter Leaders Networking Luncheon sponsor. This year’s luncheon for state leaders, exclusively sponsored by Blue Jay Consulting, will feature the presentation of the Blue Jay Consulting/Emergency Nurses Association outstanding Nurse Leader of the Year Award. The award recognizes a nurse leader who demonstrates significant collaboration with emergency medicine to improve patient care.

*Attendees of State and Chapter Leaders Conference are not eligible to attend presessions.

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5

W e d n e S d ay, february 27
1 – 3 p.m.
ENA Board of directors Meeting All ENA members welcome.

t h u r S d ay, february 28
7 a.m. – 8 p.m.
registration, ENA foundation fuN-raising and ENA Wired • Utilize conflict management strategies to improve the performance of your team
Nancy Bonalumi, MSN, RN, CEN, FAEN Cindy Lefton, PhD, RN $130m/$250nm; Non-Conference: $150m/$250nm
3
ContaCt hourS

3 – 4:30 p.m.
ENA town Hall Meeting Join 2013 ENA President JoAnn Lazarus, MSN, RN, CEN, and the ENA Board of Directors at this open meeting. This is your opportunity to gather with fellow members in a town hall meeting format. Get involved and address your ideas, concerns or comments directly to the ENA Board of Directors.

8 – 11 a.m.
PrESESSiONS

Preregistration required; limited capacity.

‘Lights, Camera, Action’ – Writing and delivering an Award-worthy Conference Presentation • Construct a measurable behavioral objective • Verbalize the emotions various colors evoke in an audiovisual presentation • List rehearsal techniques to consider when preparing a presentation • Recognize mannerisms that are considered inappropriate or distracting during a presentation
Charles Kunkle, MSN, CEN, CCRN Jeff A. Solheim, MSN, RN-BC, CEN, CFRN, FAEN $95m/$155nm; Non-Conference: $120m/$180nm Preregistration required; limited capacity.

8 a.m. – 5 p.m.
State and Chapter Leaders Conference
To be held at the Greater Fort Lauderdale Convention Center.

4 – 7 p.m.
registration First things first! Visit registration to check-in, pick up your bag, badge and holder, tickets and ribbons, make a payment or just ask a question. Marketplace Express Stop by Marketplace Express, ENA’s specialty store, to browse a wide selection of books and resources relevant to your career, as well as ENA branded merchandise and clothing. Didn’t bring a big enough suitcase? Place an order with the Marketplace order Station to be shipped straight to your home. Marketplace Express is also available to answer any Membership related questions. ENA foundation fuN-raising Drop by the ENA Foundation booth to see what new and exciting FUN-raising opportunities are available. ENA Wired (formerly Cyber Café) ENA Wired is a self-serve computerized system area, Social Media and Wi-Fi hotspot available to all attendees. It allows you to access your personal or work e-mail, record the educational sessions you attend and print a completed certificate onsite. In addition, attendees are welcome to network with other colleagues onsite as well as back home. See what other attendees are saying on the ENA Tweetdeck.

ENA invites 2013 state council and chapter presidents, presidents-elect, secretaries, treasurers, board members, chairpersons and all other leaders to participate in the conference. The conference will be held immediately preceding the ENA Leadership Conference 2013.

9 a.m. – 8 p.m.
Marketplace Express

6 – 8 p.m.
Operational Leadership of the Emergency department: Engineering Outcomes with Your Labor and Processes • Construct the ideal labor budget and staffing model to fit your specific facility • Define a methodology for setting appropriate operational expectations for your ED • Determine the parameters for successful process design • Analyze the operational pathology of the ED based on daily operational vital signs
Aaron B. Wolff, BSN, RN, CEN $95m/$155nm; Non-Conference: $120m/$180nm Preregistration required; limited capacity.

Exhibitor’s reception featuring ignite® Sessions Begin connecting with ENA exhibitors at this advance preview of the exhibit hall featuring the newest addition to ENA’s presentation lineup: Ignite Sessions. Watch your colleagues present their own take on “What Makes an Emergency Nurse Unique?” in these fast-paced 5-minute sessions packed with creativity, humor and insight. Light hors d’oeuvres and a cash bar will be available.

ENA

8 a.m. – 5 p.m.
PrESESSiONS
6.5
ContaCt hourS

8 – 10:30 p.m.
Welcome to fort Lauderdale Party! Enjoy an evening of entertainment while networking with your peers. Food stations will be available throughout the event, which will be held at the Fort Lauderdale Convention Center following the Exhibitor’s Reception Featuring Ignite Sessions. Network with peer leaders and colleagues while enjoying a night of fun!

Charge Nurse: Putting the team Back into teamwork: Skills to Energize and Synergize Your Ed team • Develop a personal mission/vision statement with your team using evidence-based strategies • Assess your emotional intelligence and learn how it can enhance your leadership practices • Identify core strategies for creating and sustaining healthy ED work environments

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7:30 – 7:55 a.m.
Continental Breakfast

10:30 – 11:30 a.m.
JAM SESSiON
1
ContaCt hour

10:30 – 11:45 a.m.
CONCurrENt SESSiONS
1.25
ContaCt hourS

7:30 a.m. – 6 p.m.
registration, ENA foundation fuN-raising, Poster Sessions and ENA Wired

Competency validation: How do You know that they know What they’re doing? • Discuss goals of a competency validation program in an interactive format • Review the blueprinting of a competency validation program • Compare and contrast different options for competency validation
Jean A. Proehl, MN, RN, CEN, CPEN, FAEN
SAfEtY

Copyright Law for Academics • Explain the intellectual EduCAtiON property implications in presenting material produced by others • Review federal copyright protections that may restrict use of material in academic presentations • Identify special copyright provisions for academia, including fair use, course packs and permissions
Edie Brous, JD, MS, MPH, BSN, RN

8 – 9:30 a.m.

1

ContaCt hour

CArMiNE GALLO
OPENiNG SESSiON SPEAkEr
the 7 Principles of inspiring Leaders
PrOfESSiONAL dEvELOPMENt

10:30 – 11:45 a.m.
HANd-Off SESSiONS
1.25
ContaCt hourS

• Discover simple secrets that drive innovation, teamwork and career success from communications coach, author and Forbes columnist Carmine Gallo • Recall stories, insights and lessons of innovative leaders of such companies as Apple, Starbucks, Google and others that you can use immediately
follow Carmine @carminegallo

Ed Bed Management: implementing Expedited intake and Low Acuity Strategy in an urban trauma Center • Review how to measure the impact of patient fLOW flow on the ED community • Evaluate effective rapid design techniques and strategies for use in process improvement activities • Identify the components of an implementation strategy for process change • Understand the measurements of success for the implementation of a process improvement strategy
Susan M. Law, MBA, BSN, RN

Creating a Safe and Efficient Skilled Nursing facility: Ed Hand-offs in a Perfect Storm • Identify demographic trends of the aging SAfEtY population and their effects on the ED • Analyze the issue of receiving increasing numbers of frail elderly coming to the ED from skilled nursing facilities (SNF) and the barriers to patient information • Review a SNF-ED transfer form that improves the timeliness, safety and quality of a hand-off
Jayne K. McGrath, MS, RN, CEN, CCRN, CNS-BC

9 a.m. – 6 p.m.
Marketplace Express

ANd report Wars: Making Peace With Our inpatient Colleagues • Explore frequent scenarios that occur fLOW between emergency and inpatient nurses • Examine the consequences of poor communication and team work • Review interventions to eliminate poor teamwork and build strong relationships with inpatient colleagues
Melinda J. Stibal, MSN, MBA, RN

9:30 a.m. – 1:30 p.m.
Exhibit Hall The exhibit hall offers an exceptional opportunity for you to meet with more than 100 leading suppliers of products and services for every type of emergency care environment.

Confidently dissolving Conflict: Achieve Better Solutions and relationships • Identify your conflict MANAGEMENt resolution style and style under stress and how to connect with other styles • Increase communication skills and positive influence on others by practicing a proven model with familiar ED conflicts • Discover how to avoid becoming defensive using an easy-to-apply human-businesshuman model • Explore ideas to improve solutions and strengthen relationships
Suzanne O’Connor, MSN, RN, APN

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Changing Your Stripes: developing Nurse Manager Skills in Shared Governance • Examine the benefits QuALitY of an effective shared governance council • Learn the essential skills needed by staff nurses and nurse managers in shared governance • Evaluate four helpful tools to facilitate shared governance • Identify measures of an effective shared governance council
Kristine K. Powell, MSN, RN, CEN, NEA-BC

11:30 a.m. – 1 p.m.
Lunch in the Exhibit Hall Use your ticket and grab lunch in the exhibit hall. Meet exhibitors to learn about the latest in emergency health care products and services.

Managing an Observation unit as an Extension of the Emergency department • Review the historical MANAGEMENt perspective of observation medicine and nursing • Evaluate the 10 key steps to a successful ED observation unit • Analyze and apply the benefits of keeping the observation unit under the domain of the ED
Kay Styer Holmes, MSA, BSN, RN, CPHQ

1:45 – 2:45 p.m.
JAM SESSiON
1
ContaCt hour

Out of the Hallways and into the Hospital: throughput, Output and forward flow • Explore and discuss fLOW evidence- and experience-based approaches to improving patient flow through the front-, middle- or back-end processes of the ED • Critically evaluate which tactics deliver the greatest success for your unique environment, when measured by outcomes quality and fiscal restraint
Aaron B. Wolff, BSN, RN, CEN

fragile: Hand-off Me With Care! • Investigate the rationale behind changing the SAfEtY practice model for clinical hand-off • Assess key elements for success in the clinical hand-off process • Identify strategies to overcome barriers to implementing new practice • Review parents’ perspectives on partnering during clinical hand-off
Fran Damian, MSN, RN, NEA-BC

‘Hi, i’m dr. Wolf, and i’ll Be Your Nurse today’: research and Practice Benefits of a Phd • Review the components PrOfESSiONAL dEvELOPMENt of doctoral work • Discuss how the individual emergency nurse and emergency nursing as a specialty can benefit from doctoral education • Consider strategies for funding and liferestructuring to accommodate doctoral work
Lisa A. Wolf, PhD, RN, CEN, FAEN

1:45 – 3 p.m.
CONCurrENt SESSiONS
1.25
ContaCt hourS

Strategies for implementing and utilizing Pharmacy Services in the Emergency department • Identify causes of adverse drug events in SAfEtY the ED and strategies for prevention • Discuss clinical services that may be provided by a pharmacist in the ED and how to fully utilize these services • Explore potential barriers to implementation and utilization of pharmacy services • Evaluate the benefits of pharmacy services from the perspective of a clinical nurse in the ED
Casey M. Peters, PharmD, BCPS

implementation of a “Low Acuity initiative” • Define the rationale fLOW for implementing a rapid screening processes in the ED • Understand the process/steps in implementing a low acuity initiative in the ED • Utilize data to assess effectiveness of process • Review tools for implementing ED rapid clearance process
Debra Delaney, MS, RN, CEN

Apply Evidence daily: A Prescription for improving Patient Care • Interpret levels of evidence and levels QuALitY of recommendation • Identify sources of evidence-based practice guidelines • Describe the process of creating evidencebased practice guidelines • Formulate a plan to implement an evidencebased change in practice
Jean A. Proehl, MN, RN, CEN, CPEN, FAEN

Lateral violence: it Goes Much further than those Who ‘Eat their Young’ • Describe lateral and vertical violence in nursing • Identify the consequences of lateral violence in nursing, such as decreased patient safety, nursing retention and loss to the nursing profession • Discuss effective interventions to eliminate lateral violence in nursing
Melinda J. Stibal, MSN, MBA, RN
HEALtH

if i Had Passed Out, it Would Have Been a felony • Identify your state SAfEtY laws related to violence against health care workers • Review police perceptions on ED violence • Discuss the components of a post event debriefing tool • Utilize the information obtained to develop a plan for advocacy at the local level
Charmine B. Navarro, MS, RN, CEN

11:30 a.m. – 12:30 p.m.
Meet the ENA Board of directors All members are invited to meet the ENA board of directors. This is an opportunity for members to get to know the leaders of our association who advocate for patient safety and excellence in emergency nursing practice. This time will also provide members the ability to meet and network with other colleagues.

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1:45 – 4:30 p.m.
dEEP divE SESSiON
2.75
ContaCt hourS

Enhancing Leadership Skills through Advocacy • Discuss the impact of advocacy involvement PrOfESSiONAL dEvELOPMENt on nursing leadership • Recall the major health care issues facing Congress in 2013 and their effects on emergency nursing • Identify ways nurses can get involved in advocacy
ENA Government Affairs Committee

Leading to Lantern: Achieving Excellence in Your Ed • Explore at least two MANAGEMENt areas of learning for formation of a leadership team • Synthesize strategies of leading that will enhance formal and informal leadership roles across the ED • Formulate processes designed to exceed departmental expectations while leveling that work environment • Employ leveraging techniques to achieve outcomes of excellence
Patricia K. Howard, PhD, RN, CEN, CPEN, NE-BC, FAEN, FAAN Matthew Proud, BSN, RN, CEN Penne Allison, BSN, RN, MSOM, NE-BC

• Compare common stressors for each style and how to reduce them • Use knowledge of prevalent communication styles to enhance teamwork within and between departments, assimilate new hires and troubleshoot performance problems
Beth A. LaVelle, PhD, RN, CEN

3:15 – 6 p.m.
dEEP divE SESSiON
2.75
ContaCt hourS

Budget Negotiation Made fun • Review basic MANAGEMENt budget terms • Discuss common challenges of budget preparation such as unit staffing needs, special requests, changes in volume and acuity and regulations • Learn budget negotiation strategies to promote optimal outcomes
AnnMarie Papa, DNP, RN, CEN, NE-BC, FAEN

Service Excellence in the Ed: How to Change Our Perception from Pit Bull to Puppy dog • Compare operational QuALitY versus service excellence • Describe the importance of the perception of the ED over reality • Identify techniques to improve the patient’s perception of their experience • Realize the impact of patient satisfaction on your work and personal satisfaction
Debra Delaney, MS, RN, CEN

3:15 – 4:30 p.m.
CONCurrENt SESSiONS
1.25
ContaCt hourS

4:45 – 6 p.m.
HANd-Off SESSiONS
1.25
ContaCt hourS

Legal Aspects of Social Media • Define appropriate uses EduCAtiON of social media and social networking • Explain free speech limitations • Identify potential liability from the misuse of social media and social networking
Edie Brous, JD, MS, MPH, BSN, RN

Workplace violence: Prevent, respond, report • Discuss the impact of staff safety in the workplace • Learn about core factors contributing to violence and what can be done to affect change in your ED • Identify how to use the information in the ENA Workplace Violence Toolkit
Altair Delao, MPH
SAfEtY

Beyond the trauma flow Sheet: Emergency department and trauma Program Collaboration • outline the elements QuALitY of accurate trauma documentation for the emergency nurse • Understand how trauma programs score injuries using the Abbreviated Injury Scale and Injury Severity Score • Describe how trauma documentation of physiological status and injury scoring are used to determine probability of survival • Evaluate how trauma registries are used to reduce trauma morbidity and mortality
Kristine K. Powell, MSN, RN, CEN, NEA-BC

Lurking Secret Shoppers: LWOt and dissatisfied Customers as Partners for Service improvement • Recognize secret shoppers within your MANAGEMENt ED and describe the risks they pose • Describe steps in completing a SWoT and GAP analysis of your ED to identify the threats and risks posed by customer dissatisfaction • Compare service recovery strategies you can employ to reduce risk and enhance customer service • Identify outcome measures to monitor customer satisfaction in your ED
Janet E. Abbott Eckhart, EdD, MSN, RN

ANd Could implementing SBirt Help to improve Safety in Your Ed? • Review the evidence SAfEtY supporting the use of screening, brief intervention and referral to treatment (SBIRT) • Discuss some key challenges and successes experienced by EDs in integrating SBIRT into their environments • Learn about potential links between harm reduction strategies for substance abuse and violence prevention in your ED
Cydne Perhats, MPH

Say What? Addressing Communication Styles to improve Our Work Environment and Patient Safety • Identify your preferred SAfEtY communication styles • Discuss the negative impact on communication when there are differences between selfperception and that of others

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4:45 – 6 p.m.

continued

S at u r d ay, marCh 2
Next-day Call Back Programs to reduce risk and Enhance Customer Satisfaction • Categorize those QuALitY patients and ED visits that would benefit for next-day call back • Describe the process for conducting and documenting the next-day follow-up visit • Discuss the strengths and limitations of a nextday follow-up program • Explain how to link your next-day call back program with quality and customer service
Janet E. Abbott Eckhart, EdD, MSN, RN

7:30 – 7:55 a.m.
Continental Breakfast

CONCurrENt SESSiONS

1.25

ContaCt hourS

keep focusing on the front-end • Formulate front end fLOW strategies to enhance throughput • Describe innovative ways to manage frontend queuing • Identify methods to achieve front-end successes while overcoming internal resistance
Patricia K. Howard, PhD, RN, CEN, CPEN, NE-BC, FAEN, FAAN

7:30 a.m. – 6:15 p.m.
registration, ENA Wired, ENA foundation fuN-raising and Poster Sessions

8 – 9:15 a.m.

1

ContaCt hour

JON GOrdON
GENErAL SESSiON SPEAkEr
Energy Bus
PrOfESSiONAL dEvELOPMENt

Healthy Living – for Nurses? • Understand the essentials of exercise and nutrition physiology • Describe a total fitness plan • List and discuss the components of an exercise program • Describe a systematic building-block program to develop an exercise and nutrition guide for busy professionals
Mary Ann House-Fancher, MSN, ACNP, CCRN
HEALtH

Meaningful use Criteria • Describe the concept QuALitY of meaningful use • Discuss hospital implementation for meaningful use • Formulate a plan for today and beyond
Mary Kaye Halterman, BSN, MSL, RN, CENP

• Discover methods to overcome common life and work obstacles and bring out the best in yourself and your team • Learn strategies to build a positive culture, energize and engage your team and enhance your productivity and performance • Implement steps to turn complaints into solutions, apathy into passion and change into positive results
follow Jon @jongordon11

7 – 10 p.m.
Smokin’ Backyard Barbecue: An ENA foundation fundraiser
100 S.W. 3rd Avenue, Fort Lauderdale

finding the Sweet Spot with the “C” Suite • Understand expectations MANAGEMENt from different members of the “C” suite • Identify best approaches to building credibility with each member of the “C” suite • Discuss ways to immediately to improve relationships with the “C” suite
Melinda J. Stibal, MSN, MBA, RN

Give your Friday evening some kick at an exclusive party with the ENA Foundation at America’s Backyard, a multi-level covered venue in downtown Fort Lauderdale featuring a pool-shaped bar (among several full-service bars on different levels), a live DJ and lipsmacking food. Buses will take you from the conference hotels into a carefree realm of fun, relaxation and bonding with your fellow emergency nurses. A portion of the ticket price is a donation to support the ENA Foundation.
Fee: $45; Includes busing and buffet dinner. CASH BARS. Preregistration required; limited capacity.

9 a.m. – 6:15 p.m.
Marketplace Express

9:15 a.m. – 1:45 p.m.
Exhibit Hall and ENA Pavilion

10 – 11 a.m.
JAM SESSiON
1
ContaCt hour

tactical Leadership: Military Lessons for today’s Ed in Empowering Staff to Excel • Develop strategies PrOfESSiONAL dEvELOPMENt for engaging staff in ongoing mission selection and accomplishment • Internalize methodologies for empowering staff to excel • Acquire motivational strategies to reward staff and promote ongoing mission accomplishment
Sean G. Smith, RN, NREMT-P, FP-C, C-NPT, CCRN-CMC-CSC, CEN, CFRN

Electronic Health records: the Good, the Bad and the ugly • Identify unintended SAfEtY consequences and common pitfalls associated with electronic documentation • Describe human factors that introduce error into electronic documentation systems • Discuss interventions to prevent or mitigate common pitfalls
Jean A. Proehl, MN, RN, CEN, CPEN, FAEN

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S at u r d ay, m a r C h 2 continued
10 – 11:15 a.m.
HANd-Off SESSiONS
1.25
ContaCt hourS

Assessing Geriatric Care in the Ed Setting • Evaluate your nursing EduCAtiON team and provide direction on how to implement an education program • Develop a knowledge assessment plan that will allow the nurse educator to measure emergency nurses’ knowledge of geriatric care in the ED setting
Marie R. Hankinson, MSN, RN

• Describe novel behavioral approaches to improving collaboration between ED and inpatient staff • Show how improved process and aligned behaviors can improve patient outcomes
Bonnie Carl, MBA, RN Julius A. Kaplan, MD, FACEP

Leaders of the future: Plan Your Success • Formulate plan for PrOfESSiONAL dEvELOPMENt successful mentorship of frontline nurse manager • Discuss strategies for creation of an action plan and feedback • Explore approaches to respond to feedback • Identify approaches to enhance mentoring of nurse managers
AnnMarie Papa, DNP, RN, CEN, NE-BC, FAEN

Crossing Over: A Critical Access Hospital and an Academic Medical Center Collaborating and Building Evidence for a 600 Mile relationship • Compare resources MANAGEMENt between a critical access hospital and an academic medical center • Uncover collaboration opportunities for staff, department and facility enrichment afforded both hospitals during collaboration • Discuss tactics to facilitating RN exchange between separate hospital entities in differing states • Review how RNs were involved in the exchange of staff and experienced professional growth through collaboration
Christina A. Costello, BS, RN, CEN Leigh Anne Schmidt, MSN, RN

ANd A New Model of Care: Senior Ed • Discuss the value of a EduCAtiON senior-sensitive ED climate compared to the traditional environment • Integrate age-related changes into the environment to support assessment, planning and nursing interventions of emergency care • Develop the senior ED model of care utilizing effective screening tools with current emergency nursing assessments • Summarize strategies to create an optimal environment for the diagnosis and management of the older adult
Joan M. Moccia, MSN, ANP-BC, CCRN

11:30 a.m. – 1 p.m.
ENA Candidates Election forum All ENA members are invited to attend the ENA Candidates Election Forum. A box lunch will be served. The candidates will provide information about their backgrounds in emergency nursing; their previous ENA involvement at the local, state and national levels; their vision for the future of emergency nursing and for ENA; and their qualifications for holding a national ENA office. Take advantage of this opportunity to get acquainted with your 2013 candidates. Lunch in the Exhibit Hall

10 – 11:15 a.m.
CONCurrENt SESSiONS
1.25
ContaCt hourS

Ed Staff Nurses as research Assistants • Consider ways to engage QuALitY staff nurses in research • Describe two criteria used to select nurses for participation in research • Explore ideas for development of data management tools and nurse scheduling strategies • Appraise practice changes resulting from the research
Mary Kate Dilts Skaggs, MSN, RN, NE-BC

Use your ticket and grab lunch in the exhibit hall. Meet exhibitors to learn about the latest in emergency health care products and services.

Awaken Your inner Super Hero: the Power of Storytelling to improve Patient Safety • Describe the impact EduCAtiON storytelling can have on personal and professional lives • Identify how nurses can use storytelling to improve patient safety and reduce errors
Robert W. Ready, MN, RN, CPEN, NEA-BC

1:15 – 2:15 p.m.
JAM SESSiON How do i Answer that? Smart Answers to tough Questions • Learn to effectively MANAGEMENt respond to staff issues such as shortages, resistance to change, lack of buy-in, patient boarding issues and complaints and meeting financial constraints • See “what right looks like” through behavioral rehearsal demonstrations, and share your ideas and best practices with the group • Learn to answer specific leader’s questions and address “What keeps you up at night?”
Stephanie J. Baker, MBA, RN, CEN
1
ContaCt hour

Losing Wait: innovative Strategies to improve Patient flow in and Out of the Ed • Define the current ED fLOW environment of limited resources and the imperatives of valuebased payment • Identify innovative systems approaches to decreasing wait times

You Are finally a New Manager; Now What? • Compare different PrOfESSiONAL dEvELOPMENt leadership styles • Learn to avoid pitfalls that can negatively affect the new manager • Review the importance of choosing a mentor • Apply new leadership knowledge to case scenarios
Danielle L. Butler-Winey, MHA, MBA, BScN, RN, CEN

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S at u r d ay, m a r C h 2 continued
1:15 – 2:30 p.m.
HANd-Off SESSiONS
1.25
ContaCt hourS

How to implement Evidence-based Practices in Patient flow • Review evidence-based fLOW patient flow processes • Delve into implementation strategies • Demonstrate return on investment strategies
Freda G. Lyon, MHA, BSN, RN, NE-BC

Mission Possible: Military Lessons in Applying Principle-centered Leadership and total Quality to Your Emergency department • Develop strategies for PrOfESSiONAL dEvELOPMENt team building guiding core values • Internalize methodologies for relating guiding core principles to individual missions • Acquire process improvement strategies to promote ongoing mission accomplishment
Sean G. Smith, RN, NREMT-P, FP-C, C-NPT, CCRN-CMCCSC, CEN, CFRN

• Discuss the advantages to managers, educators, organizations, and the general public of having an older emergency nurse as a respected resource
Anne P. Manton, PhD, RN, APRN, PMHNP-BC, FAEN, FAAN Nancy Stephens Donatelli, MS, RN, CEN, NE-BC

2:45 – 4 p.m.
CONCurrENt SESSiONS
1.25
ContaCt hourS

ANd Creating a rapid Admit unit to Prevent Overcrowding and Provide Safe Passage for Patients • Define ED fLOW overcrowding • Understand the purpose of creating a rapid admit protocol • Reveal the benefits of creating a rapid admit protocol • Identify measures of patient outcomes that have demonstrated improvement
Marie R. Hankinson, MSN, RN

the Ed Olympics: An innovative Approach to Annual Competencies • Analyze the current EduCAtiON practices and goals established in annual competency assessment • Demonstrate a dynamic, interactive process to evaluate annual nursing competencies • Discuss ED staff response and outcomes to a competitive annual competency model
Martina Petersen, MSN, RN, ACNP-C

See What Everyone Has Seen, and think What No One Has thought: Problem-solving through Bedside research • Identify clinical problems • Develop ways to investigate clinical problems • Develop processes to obtain resources
Lisa A. Wolf, PhD, RN, CEN, FAEN
QuALitY

Clinical reasoning: What is it and How do i teach it? • Define clinical reasoning EduCAtiON • Discuss the role of clinical reasoning in the nursing process • Identify strategies that can enhance clinical reasoning • Review ideas for teaching clinical reasoning
Debra A. Seguin, MN, RN, CEN

1:15 – 2:30 p.m.
CONCurrENt SESSiONS
1.25
ContaCt hourS

Level 1 trauma Center’s Journey to a Safe Environment: fall Prevention in the Ed • Identify fall risk SAfEtY indicators of patients in the ED and recognize that what indicates the patient is a fall risk • Compare the ED-specific fall assessment tool to the in-patient tool • Transform your practice into a culture of patient safety
Terry L. Kinsley, MSN, RN, CEN Danette M. Alexander, MSN, RN, NEA-BC

frazzled to fantastic: Be More Effective and Less Stressed • Identify your stress and HEALtH know what makes you more effective • Describe strategies to avoid getting consumed by stress and be your best self • Learn to positively influence yourself and others
Suzanne O’Connor, MSN, RN, APN

5 Ways to diagnose and treat Your Ed—Hardwiring flow and Maximizing the Patient Experience • Learn elements to fLOW diagnose and treat issues in your ED • Develop and implement an objective evaluation system • Learn key leadership skills that drive results • Understand key elements of segmenting patients using the split flow model
Stephanie J. Baker, MBA, RN, CEN

1:15 – 4 p.m.
dEEP divE SESSiON
2.75
ContaCt hourS

turning Your Ed Around: Achieving Excellent Outcomes • Identify challenges MANAGEMENt encountered with staff satisfaction • Delineate methods to improve patient satisfaction in a challenging ED experience • Synthesize strategies that will move your ED forward
Patricia K. Howard, PhD, RN, CEN, CPEN, NE-BC, FAEN, FAAN Matthew Proud, BSN, RN, CEN

the ‘Older’ Emergency Nurse: rEtired, rEcycled, rEvived, and a rEspected rEsource (Panel) • Explain the pro and PrOfESSiONAL dEvELOPMENt con of being a retired emergency nurse • Identify ways in which emergency nursing expertise can be recycled to be useful in other undertakings • Identify activities that can revive the body, mind and spirit of retired emergency nurses

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S at u r d ay, m a r C h 2 continued
Breaking down the Cultural Walls Preventing Effective Hospital throughput • Describe the impact fLOW of regulation and consumer expectation on patient satisfaction • Discuss the concepts of patient-centered care to ED environment • Evaluate opportunities for performance improvement based on patient satisfaction data • Identify potential solutions to the barriers effecting hospital-wide throughput
Christopher T. Walker, MS, RN, NP, CNS, CCRN

S u n d ay, marCh 3
• Illustrate leadership training pathways and identification of key leadership characteristics • Synthesize all presented information into a comprehensive plan
Keri P. Anderson, MBA, BSN

7:30 – 7:55 a.m.
Continental Breakfast

7:30 a.m. – 12:45 p.m.
registration, Marketplace Express, ENA foundation fuN-raising and ENA Wired

4:15 – 5:15 p.m.
JAM SESSiON Levels of Education • Identify the rationale for EduCAtiON obtaining a doctoral degree in nursing • Review the pros and cons for completing a DNP versus a PhD
Patricia K. Howard, PhD, RN, CEN, CPEN, NE-BC, FAEN, FAAN
1
ContaCt hour

8 – 9:30 a.m.

1

ContaCt hour

MArCuS ENGEL
GENErAL SESSiON SPEAkEr
Change the things You Can
PrOfESSiONAL dEvELOPMENt

Patient Navigation through the Emergency department • Evaluate the concept MANAGEMENt and process for patient navigation in the ED • Review a process for medically screening nonemergency patients in the ED so that they can be navigated to an alternate venue of care and remain compliant with EMTALA • Review the impact on patient navigation on leftwithout-being-seen (LWBS) rate, patient safety and finances
Diane L. Cassell, MBA, BSN, RN, CEN, NEC-B Patricia A. Hill, MSN, RN, CNS, CEN, CCRN

4:15 – 5:30 p.m.
CONCurrENt SESSiONS
1.25
ContaCt hourS

The following are repeat courses. See Saturday 2:45 – 4 p.m. for faculty, focus area and course descriptions. the Ed Olympics: An innovative Approach to Annual Competencies Clinical reasoning: What is it and How do i teach it? 5 Ways to diagnose and treat Your Ed—Hardwiring flow and Maximizing the Patient Experience Breaking down the Cultural Walls Preventing Effective Hospital throughput Patient Navigation through the Emergency department Building a Great relationship with Your Medical director Without the use of Sedatives developing Leaders of tomorrow from New Grads of today

• Review and understand the perspectives from a patient dealing with trauma • Ways to break through selflimiting behavior • Learn how choices – not circumstances – determine happiness
follow Marcus @MarcusEngel

Building a Great relationship with Your Medical director Without the use of Sedatives • Understand the MANAGEMENt importance of leadership from the top down and how it impacts staff performance • Explore strategies for building a relationship with your medical director • Evaluate outcomes impacted by a collaborative relationship between medical and nursing leadership
Terri L. Hamood, BSN, RN David A. Rossi, MD, FACEP, FAAEM

9:45 – 11:00 a.m.
CONCurrENt SESSiONS
1.25
ContaCt hourS

impact of a Logistics Manager Program on Admitted Patient Boarders Within an Ed • Reveal the causes fLOW of ED crowding • Identify current industry practices aimed at resolving ED crowding and reasons for on-going crowding issues • Review an example of the specific intervention of a logistics manager program (LMP) as a strategy • Summarize hospital experience with implementation of LMP
Mary Anne Healy-Rodriguez, PhD, RN

developing Leaders of tomorrow from New Grads of today • Explore the development PrOfESSiONAL dEvELOPMENt of new graduate nurses into successful nursing team members • Examine strategies for nursing retention

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S u n d ay, marCh 3

continued

from very Good to Excellent: Service tools, Strategies and Action Plans to Achieve results • Describe ED strategic QuALitY value team, roles and responsibilities • Describe the components of AIDET + C • Name three hints for rounding • Describe the criteria and develop moments of truth audit forms
Mary Kate Dilts Skaggs, MSN, RN, NE-BC

11:15 a.m. – 12:30 p.m.
CONCurrENt SESSiONS
1.25
ContaCt hourS

it is Always time to Change: Motivating and Managing System Change in the department • Assess the MANAGEMENt psychological bases for change behavior • Review structural keys to implementing change • Learn elements facilitating individual change • Implement strategies for successful individual performance development
Michael A. Frakes, MS, APRN, CCNS, CEN, CFRN

New Graduate Emergency department Orientation: Are We Giving them the right tools? • Understand the EduCAtiON connection between specific education, unit shadowing and support programs in the development and success of the novice emergency nurse • State the benefits to a custom designed home stretch aspect of ED new graduate orientation • Implement improvements related to nursing retention, turnover and physician and nurse satisfaction
Mary Kay Silverman, BSN, RN, CEN

Be the Closer: How to Manage Any Project to Successful Completion • Review the four MANAGEMENt phases of a project • outline the BoSSCARD framework for project initiation • Examine the development of project pathways with identification of the critical path • Summarize the four key principles of project control
Michael A. Frakes, MS, APRN, CCNS, CEN, CFRN

‘You’re a Good Nurse So…’ developing an Ed Leadership development Program • Identify differences PrOfESSiONAL dEvELOPMENt between managers and leaders • Review suggested metrics for demonstrating an ED director development program is necessary • Review a didactic curriculum for leadership development • Identify potential barriers to leadership development program success
Melanie M. Waller, RHIA

field of dreams or toxic Wasteland: keeping Your Work Environment Healthy • Explore the HEALtH toxic workplace • Describe characteristics of a healthy workplace • Reveal potential workplace challenges • Formulate strategies to reduce the effects of a toxic workplace
AnnMarie Papa, DNP, RN, CEN, NE-BC, FAEN

All Stressed Out in the Ed – Staying resilient and Avoiding Burnout • Assess the current HEALtH ED environment of unpredictability, severity of patient illness and intermittent lack of resources • Investigate the concepts of stress, autonomic nervous system and effect of sympathetic dominance on individual satisfaction • Examine burnout and describe tactics to deal with stress, avoid compassion fatigue and promote resilience
Bonnie Carl, MBA, RN Julius A. Kaplan, MD, FACEP

Winning Against the Nursing Shortage: Building Your team without Losing the Players You Have • Assess areas of MANAGEMENt concern in the department which can pose a risk to lose staff • Discover solutions to the potential risks in your department • Develop solutions to the hiring problems
Danielle L. Butler-Winey, MHA, MBA, BScN, RN, CEN

transformEd: rapid Cycle Change and Sustainability • outline challenges MANAGEMENt facing EDs in the current health care climate and opportunities to improve performance • Transforming ED operations through staff ownership and engagement • Show techniques and results of rapid cycle change on ED throughput and how it leads to more projects and more improvements
James Bryant, MSN, RN, CEN, CCRN, NEA-BC

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14

f a C u Lt y L I S t I n g
Janet e. Abbott eckhart, edD, MSn, rn Educator and Research-Education and Staff Development, James H. Quillen Medical Center, VHA Healthcare System, Mountain Home, TN; Professor of Nursing, Bluefield College, School of Nursing, Bluefield, VA Danette M. Alexander, MSn, rn, neA-BC Interim
Nurse Director, Hartford Hospital, Hartford, CT

Mary Kaye Halterman, BSn, MSL, rn, CenP Chief Nursing officer, Piedmont Medical Center, Rock Hill, SC Terri L. Hamood, BSn, rn Director of Emergency and
Trauma Center, Borgess Medical Center, Kalamazoo, MI

AnnMarie Papa, DnP, rn, Cen, ne-BC, fAen
Clinical Director, Emergency Nursing, Hospital of the University of Pennsylvania & PennPresbyterian Medical Center, Philadelphia, PA

Marie r. Hankinson, MSn, rn Emergency Services
Consultant, HCT Executive Interim Solutions and Executive Placement, Chicago, IL

Cydne Perhats, MPH Senior Research Associate,
Emergency Nurses Association, Des Plaines, IL

Casey M. Peters, PharmD, BCPS Unit Based
Clinical Pharmacist-Emergency Department, University of Pittsburgh Medical Center Presbyterian ShadysideShadyside Campus, Pittsburgh, PA

Penne Allison, BSn, rn, MSoM, ne-BC Director of Emergency/Trauma Services, UK Chandler Hospital, Lexington, KY Keri P. Anderson, MBA, BSn Nurse Manager,
Adult Emergency Department, Presbyterian Hospital, Charlotte, NC

Mary Anne Healy-rodriguez, PhD, rn Assistant
Vice President; Logistics, Hospital and Emergency Services, Saint Barnabas Medical Center, Livingston, NJ

Patricia A. Hill, MSn, rn, CnS, Cen, CCrn Clinical
Nurse Specialist, Presbyterian Healthcare Services, Albuquerque, NM

Martina Petersen, MSn, rn, ACnP-C Clinical Nurse
Specialist, Westchester Medical Center, Valhalla, NY

Kristine K. Powell, MSn, rn, Cen, neA-BC Director,
Emergency Services, Baylor University Medical Center, Dallas, TX

Stephanie J. Baker, MBA, rn, Cen Vice President, Emergency Services, Studer Group, Pensacola, FL nancy Bonalumi, MSn, rn, Cen, fAen Senior
Director, Blue Jay Consulting, LLC, Lancaster, PA

Kay Styer Holmes, MSA, BSn, rn, CPHQ
Accreditation Review Specialist, Society of Cardiovascular Patient Care; Staff Nurse, Mt. Carmel Healthcare System; Clinical Instructor, Columbus State Community College, Columbus, oH

Jean A. Proehl, Mn, rn, Cen, CPen, fAen
Emergency Clinical Nurse Specialist/Editor, Proehl PRN, LLC/Advanced Emergency Nursing Journal, Cornish, NH

edie Brous, JD, MS, MPH, BSn, rn Nurse Attorney,
New York, NY

Mary Ann House-fancher, MSn, ACnP, CCrn-CSC
Acute Care Nurse Practitioner, University of Florida, Gainesville, FL

Matthew Proud, BSn, rn, Cen Patient Care Manager
Emergency Services, UK Chandler Hospital, Lexington, KY

James Bryant, MSn, rn, Cen, CCrn, neA-BC
Associate Chief Nursing officer, Cleveland Clinic, Cleveland, oH

robert W. ready, Mn, rn, CPen, neA-BC Senior
Director of Professional Development, St. Vincent Hospital, Worcester, MA

Danielle L. Butler-Winey, MHA, MBA, BScn, rn, Cen Nurse Manager, The Methodist Hospital,
Houston, TX

Patricia K. Howard, PhD, rn, Cen, CPen, ne-BC, fAen, fAAn operations Manager, UK Healthcare,
Lexington, KY

David A. rossi, MD, fACeP, fAAeM Medical Director
and Chief of Emergency, Borgess Medical Center; Clinical Associate Professor, Department of Emergency Medicine at Michigan State University College of Human Medicine, Kalamazoo, MI

Julius A. Kaplan, MD, fACeP Director, Service and
operational Excellence, CEP America, Emeryville, CA

Bonnie Carl, MBA, rn Senior Practice Managing
Consultant, CEP America, Emeryville, CA

Diane L. Cassell, MBA, BSn, rn, Cen, neC-B
outpatient Care Manager, Presbyterian Medical Group, Presbyterian Healthcare Services, Albuquerque, NM

Terry L. Kinsley, MSn, rn, Cen Clinical Nurse Educator, Hartford Hospital, Hartford, CT Charles Kunkle, MSn, Cen, CCrn Director Nursing
Emergency Trauma, St. Mary Medical Center, Langhorne, PA

Leigh Anne Schmidt, MSn, rn Emergency
Department Nurse Manager, Hospital of the University of Pennsylvania, Philadelphia, PA

Christina A. Costello, BS, rn, Cen Director of
Emergency and obstetrics Services, Mount Desert Island Hospital, Bar Harbor, ME

Beth A. LaVelle, PhD, rn, Cen Education Coordinator, Westfields Hospital, New Richmond, WI Susan M. Law, MBA, BSn, rn VP organizational Consulting, HCA MidAmerica Division, Kansas City, Mo Cindy Lefton, PhD, rn Vice President, organizational Culture, Psychological Associates, St. Louis, Mo freda G. Lyon, MHA, BSn, rn, ne-BC Service
Line Administrator, Tallahassee Memorial Healthcare, Tallahassee, FL

Debra A. Seguin, Mn, rn, Cen Clinical Nurse Specialist Emergency Services, MultiCare Health System, Tacoma, WA Mary Kay Silverman, BSn, rn, Cen Director, Emergency Services, Hahnemann University Hospital, Philadelphia, PA Sean G. Smith, rn, nreMT-P, fP-C, C-nPT, CCrnCMC-CSC, Cen, Cfrn Clinical Educator, Critical-Care
Professionals International, Durham, NC

fran Damian, MSn, rn, neA-BC Nursing Director,
Emergency Services, Children’s Hospital Boston, Boston, MA

Debra Delaney, MS, rn, Cen Senior Consultant,
Blue Jay Consulting, LLC, orlando, FL

Altair Delao, MPH Senior Research Associate,
Emergency Nurses Association, Des Plaines, IL

Mary Kate Dilts Skaggs, MSn, rn, ne-BC Director of Nursing Emergency and outpatients Services, Southern ohio Medical Center, Portsmouth, oH nancy Stephens Donatelli MS, rn, Cen, neBC Project Nurse, Shenango Presbyterian SeniorCare,
New Wilmington, PA

Anne P. Manton, PhD, rn, APrn, PMHnP-BC, fAen, fAAn Consultant, Self-employed, Psychiatric-Mental
Health Nurse Practitioner, Bourne, Massachusetts

Jeff A. Solheim, MSn, rn-BC, Cen, Cfrn, fAen
President/Consultant, Solheim Enterprises, Keizer, oR

Jayne K. McGrath, MS, rn, Cen, CCrn, CnS-BC
Clinical Nurse Specialist, Emergency Department, University of Wisconsin Hospital and Clinics, Madison, WI

Melinda J. Stibal, MSn, MBA, rn Director of Nursing Emergency Department/Trauma, Memorial Regional Hospital, Hollywood, FL Christopher T. Walker, MS, rn, nP, CnS, CCrn
Director of Emergency Services, Sharp Memorial Hospital, San Diego, CA

Marcus engle Professional Speaker and Author,
orlando, FL

Joan M. Moccia, MSn, AnP-BC, CCrn Senior ER Program Director and Nurse Practitioner, St. Mary Mercy (St. Joseph Mercy Health System), Livonia, MI Charmine B. navarro, MS, rn, Cen Clinical Manager Emergency Services, Northridge Hosptial Medical Center, Northridge, CA Suzanne o’Connor, MSn, rn, APn organizational
Consultant & National Speaker, Health Care Satisfaction, Andover, MA

Melanie M. Waller, rHIA Director of Leadership Development, HCA, Nashville, TN Lisa A. Wolf, PhD, rn, Cen, fAen Director,
ENA Institute for Emergency Nursing Research, Des Plaines, IL; Clinical Assistant Professor, University of Massachsuetts, Amherst, MA

Michael A. frakes, MS, APrn, CCnS, Cen, Cfrn
Clinical Nurse Specialist, Boston MedFlight, Boston, MA

Carmine Gallo Professional Speaker and Author;
Founder of Gallo Communications, Pleasanton, CA

Jon Gordon Professional Speaker and Author; Founder
of The Jon Gordon Companies, Inc. Ponte Vedra Beach, FL

Aaron B. Wolff, BSn, rn, Cen President, Vital operations Consulting, Redding, CA

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15

r e gIStratIon I nfo rmatIo n and feeS
JOiN ENA ANd SAvE!
Join ENA to instantly qualify for member registration rates. A current ENA membership application along with dues payment must be submitted with your registration to be eligible for member registration fees. Information on ENA member benefits is available at www.ena.org or by calling Member Services at 800-900-9659. Complete the membership application and submit it with your registration.

dEPOSit PLAN
ENA members have an opportunity to place a nonrefundable $100 deposit on a three-day registration. This gives you the option to pay your balance prior to the conference or onsite, giving you the flexibility you need. Any additional special events or presession requires full payment at time of registration.

trANSfEr Of rEGiStrAtiON
In the event that you are unable to attend the meeting, your registration is transferable at no additional charge. Please complete a registration form for the individual who will be replacing you. Fax (866-654-4048) or e-mail ([email protected]) the completed form along with written notice authorizing substitution.

rEGiStrAtiON fEES
You must be a current ENA member to be eligible for Member fees. Special fees are extended for members of the National Student Nurses Association (NSNA). Registration forms must be postmarked by deadline dates for registration discounts. three-day fees ENA member ENA State and Chapter Leaders* Nonmember
Postmarked by 1/16 After 1/16 or Onsite

CANCELLAtiONS ANd rEfuNdS
For ENA members taking advantage of the deposit plan, your $100 deposit is non-refundable. All membership dues, donations to ENA Foundation or additional events with a fee are non-refundable at any time. You may cancel your registration without cause by notifying the ENA Registration Bureau in writing via fax, e-mail or mail on or before february 5, 2013. Cancellations received on or before this date will be refunded less a $50 processing or $100 deposit option if applicable, and any additional events. After the cancellation deadline, refunds may be considered in the event of extenuating circumstances. Submit your request as outlined above no later than March 18, 2013. You will be notified via e-mail as to the status of your request. If approved, you will be refunded in full, less the $50 processing fee or the $100 deposit option if applicable, and any non-refundable events. Approved refunds will be processed in the name of the original payer within four to six weeks after the receipt of the initial request. refund requests received after march 18, 2013 will not be considered.

$360 $305 $475

$450 $305 $560

*ENA State and Chapter Leaders Conference only complimentary and ineligible for presession registration.

two-day fees ENA member Nonmember One-day fees ENA member Nonmember Presession fees
with Conference

$320 $430 $285 $385 Member $95 $130

$405 $510 $360 $465 Nonmember $155 $235

CHiLd CArE
In response to attendees’ requests and to provide a safe and educational atmosphere at the meeting, children and infants are not allowed in educational sessions, the exhibit hall or special events. If you plan to bring a child under the age of 18, please make arrangements for child care in advance.

Half-Day Presession Full-Day Presession

rEGiStrAtiON fOr PrESESSiONS ONLY
The full-day presession and the two half-day presessions offer 6.5 and 3.0 contact hours respectively. ENA’s practice is to extend presession registration to ENA Annual Conference attendees only. However, registration is available for presessions only based on remaining availability as of January 16. Registration for presessions only will not be accepted before January 16 or after February 19. You may register for presessions only during this time period by using any of the available registration methods (fax, online or mail). fees Half-Day Presession Full-Day Presession Member $120 $150 Nonmember $180 $250

rfid CArdS
Radio-frequency identification cards will be issued to all registered attendees. This card contains the information that you provided on your registration form such as employer, address, telephone, fax and e-mail address and is your electronic business card when visiting exhibitor booths in the exhibit hall. When this card is scanned by an exhibitor, they can automatically download the attendee information you provided. The data on the card is encrypted to ensure your privacy.

CONtACt iNfOrMAtiON
The information provided on the registration form is available to exhibitors for purchase, if you provide your permission. Exhibitors will use this information to send you pre-show mailers or company information. If you do not wish to receive this information, please check the box which appears on the registration form (i.e., I do not wish to receive important supplemental ENA Leadership Conference information from partners and vendors).

GuESt rEGiStrAtiON
Guests, age 18 or older, may accompany a one-, two- or three-day Leadership Conference 2013 registrant. Guests may not be ENA members. A name badge is required to attend social functions and the exhibits. Guests will not be admitted to educational sessions. Guest fees $150

AMEriCANS WitH diSABiLitiES ACt
If you require special materials or services as covered under the Americans with Disabilities Act, please advise ENA Meetings and Conferences, 915 Lee Street, Des Plaines, IL 60016-6569. Notice must be received in writing by February 5, 2013.

QuEStiONS?
For registration questions, please call 866-320-3203, 514-228-3203 (international calls) or e-mail the registrar at [email protected]. For educational program information, please call ENA Educational Services staff at 800-900-9659, ext. 4123.

idENtifiCAtiON rEQuirEd Attendees MUST bring a government issued picture identification (Drivers License, State or Military ID card) to access the Fort Lauderdale Convention Center.

three WayS to regISter

maIL: Leadership Conference 2013 c/o Showcare registration fax: 866-654-4048 or 1200 G Street nW, Suite 800 514-380-9363 action on Follow the Washington,#ENALC13 D.C. 20005-6705 onLIne: www.ena.org

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Regist

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h ot e L a n d t r a n S P o r tat I o n I n f o r m at I o n
fOrt LAudErdALE HOtEL iNfOrMAtiON hyatt regency Pier 66 (headquarters hotel) 2301 SE 17th St. Causeway Fort Lauderdale, FL 33316 $159 Single/Double Garden Marina $189 Single/Double Deluxe Lanai $199 Single/Double Tower Deluxe hilton fort Lauderdale marina 1881 Southeast 17th St. Fort Lauderdale, FL 33316 $175 Single/Double renaissance fort Lauderdale Cruise Port hotel 1617 Southeast 17th St. Fort Lauderdale, FL 33316 $169 Single/Double embassy Suites fort Lauderdale 1100 Southeast 17th St. Fort Lauderdale, FL 33316 $189 Single/Double

HOtEL rAtES To take advantage of the special conference rates, book your reservations by January 16, 2013. Though reservations can be booked after this date, ENA cannot guarantee discounted rates and availability at the conference hotels. Room rates subject to state and local taxes. Some hotels may offer more than two people per room, based on availability. Expect rates to be higher. Reservations will be processed on a first-come, first-served basis. If all hotels are unavailable, comparable reservations will be made at another participating hotel. CONvENtiON CENtEr trANSPOrtAtiON Shuttle service will be available for travel between all ENA contracted hotels and the Fort Lauderdale Convention Center. Shuttle schedules for participating hotels will be available at on-site registration. ENA trAvEL SErviCES Take advantage of exclusive discounts on American and Delta. ENA Travel Services is the only place for you to receive up to a 9% discount on airfare to the meeting. There are two easy ways to book your airline tickets: Visit www.amtrav.com/enat to see all airline schedules. Search airlines free of charge and purchase your flights online for a service fee of $9. Agent assisted reservations can be made by calling AmTrav at 800-795-8371 and knowledgeable agents can assist you from 7 a.m. – 11 p.m. Central time weekdays. There is no charge for questions and a $25 charge to ticket using an agent over the phone.

AirPOrt trANSPOrtAtiON Go Airport Express Shuttle Service is available for $11 each way. To make a reservation call 954-561-8888 (locally), 800-244-8252 (out of area) or go to www.go-airportshuttle.com. tAxi CABS Taxi cabs are available on demand around the clock at the Fort Lauderdale Airport. Check in at the Taxi Podium located outside the baggage area on the lower level at the curb of each terminal. Taxi fares are regulated by law in Broward County. The average rate from the airport to any of the contracted hotels by the Convention Center is $14 one-way plus tip.

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