Enterprise Resource Planning

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Enterprise Resource Planning Solution (ERP)
Generic Proposal
“In today’s business climate, organizations are faced with globalization, compressed business cycles, heightened customer expectations, and demands for increased profitability…”

DEW CIS Solutions Limited,

View Park Towers, 16th Floor. Utalii Lane, P.O. Box 45689, 00100, Nairobi, KENYA. Tel: +254 (0)20 2243097 • Cell: +254 (0)725 819505 E-mail: [email protected] • Web: www.dewcis.com

November 24, 2010

Table of Contents 1. Executive Summary................................................................................................1 2. Our Proposed Solution............................................................................................2 3. Master Data Management......................................................................................2 4. Procurement Management.....................................................................................4 5. Warehouse Management........................................................................................5 6. Project and Service Management...........................................................................6 7. Production Management.........................................................................................7 8. Sales Management and Customer Relationship Management (CRM).....................8 9. Financial Management............................................................................................9 10. Business Intelligence (BI)....................................................................................10 11. Point of Sale/Distribution....................................................................................11 12. Requirements for implementation.....................................................................13 a. Network Infrastructure......................................................................................13 b. Operating Environment.....................................................................................14 13. Conclusion.......................................................................................................... 15

1. Executive Summary
We at DewCIS Solutions (DewCIS) are a leading provider of Computerised Information Systems (CIS) solutions and Services that enable organizations to have access to accurate, relevant and prompt Information that is necessary for survival in today’s competitive world. Our business philosophy stems from the fact that organizations strive to achieve certain goals for the benefit of their owners and clients. These goals may be expressed in terms of objectives such as increasing revenue, increased work efficiency, reducing costs, which result in increasing profits and achieving an organizations bottom line. To achieve this organizations need infrastructure backed by strong Technology skills. We understand the challenges facing our customers, and have exceptional ability to respond to changes in the operating environment. Our approach to business enables us to design innovative solutions with a commitment to results and customer satisfaction. We are Technology experts backed with vast experience, backed by more than 5 years’ experience in managing IT projects. Our experts draw on our core values of simplicity, creativity, independence, respect and openness to transform the latest technology into added-value services, enabling DewCIS to help our customers achieve and maintain competitive advantage focusing on the objectives of improving productivity and efficiency, scaling with the enterprise establishing best practices and lowering risk while promoting regulatory compliance In today’s business climate, organizations are faced with globalization, compressed business cycles, heightened customer expectations, and demands for increased profitability. Constant changes in the business environment only compound these challenges. Businesses need to be able to respond flexibly without sacrificing profitability, transparency, or internal control. In view of this, DewCIS has partnered with Openbravo to provide high-end ERP system to address these challenges and more. We strive to ensure that the implementation and use of Openbravo results in a simple and satisfactory experience for our clients and in a profitable business for our partners. In order to do this, we offer a portfolio of services designed to fit their needs. All of our services have been designed with the consideration of the first-hand field experience we have had using and implementing Openbravo ERP. This has helped us improve our solution and taught us the best practices to solve the challenges commonly faced during the implementation process.

2. Our Proposed Solution
Openbravo is an open source ERP solution designed specifically for the Enterprise. Developed in a web based environment, it includes many robust functionalities which are considered part of the extended ERP: procurement and warehouse management, project and service management, production management and financial management. Additionally, this same application seamlessly integrates the rest of the areas, starting with a management scope directly helping clients with its CRM (Customer Relationship Management) and BI (Business Intelligence).

3. Master Data Management
Products, components, bills of materials, customers, vendors, employees etc. The correct management of the master data of your company (products, customers, vendors, etc.) is a fundamental aspect for guaranteeing the coherence and tracking of processes. Maintaining exclusive coding, avoiding duplications, and sharing the relevant information among all areas of your company is one of the challenges faced today by all types and sizes of organizations. Openbravo helps you to organize and centralize the key data of your company, facilitating the rapid and easy flow of information among all areas implicated in different company processes.

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Products and Components. o Product categories. o Product indexes: product types (item, service, cost), with specialized management for each. Particular warehouse management definition for each product (management of stock, tracking ability). Characteristics. Product images. o Measurement units, conversion between units, variable weight units. o Materials list (products made up of others). o Vendors by product. o Price lists. Definitions of rates with differentiation (for example, from sales rates to purchasing rates). Automatic process of generation of rates. o Rates. Price rates, applicable prices, price limits, specialized rules for applying prices to purchasing and sales. o Freight categories. o Transportation services (integrated with business partners). o Substitute products. Business Partners. o Customers, vendors, employees. Functions characterized by internal use (delivery/receipt of material, invoicing, collection, social direction, others). Contacts associated with direction. Third party grouping. Areas of interest (for commercial analysis). o Customers. Sales rates. Invoicing method (immediate, delivery notes served, order completely delivered, periodical). Payment forms and terms (conditions of payment). Printing format and number of documents discernable by customer. Permitted risk (credit). o Vendors. Prices and discounts. Form and period of payment (conditions of payment). o Employees. Related with customer agent. o Groups of business partners (segments or categories). o Payment Terms (expiration dates, fixed payment days, working days, multiple expiration dates). o Periodic invoicing calendars (monthly, fortnightly, weekly), with cut-off dates for each case. Possibility of mixed use calendars. o Purchasing and volume sales discounts. Relation of articles, scalable discounts. o Sales channels (sales representatives, telesales). o Areas of interest. o Third party activity reports.

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4. Procurement Management
Rates, purchase orders, goods receipts, invoice registration and accounting, purchase planning, etc. Openbravo's handling of the flow of supply guarantees the integrity, tracking, and homogeneity of the entire process. Each document in the supply process is based on the information contained in the previous document, so that repetitive introduction of data and human errors are avoided. In this way, it is possible to navigate through different documents that conform to a determined flow (order, goods receipt, invoice, payment) and know in real time the state of any given order (pending, delivered, partially delivered, invoiced, etc). The natural integration of this process with accounting guarantees that the finance department always has up to date and reliable data at its disposal. • • • • Purchase planning, based on production necessities, keeping in mind minimum stock levels, goods receipts dates, and pending requests. Purchase orders. Rates applications: prices, discounts and price limit controls. Warehouse control of goods pending receipt. Correction of orders. Creation of purchase orders from sales orders. Refunds to the vendor. Receipts. Automatic creation from pending order lines. Automation of incoming goods (location according to priority). Refunds to the vendor (according to stocks). Cancellation of delivery notes. Purchase invoices. Application of rates: prices, discounts and control of price limit. Automatic creation from order lines or delivery note lines pending invoicing. Invoicing of goods processed in consignment. order. Cancellation of invoice (leaving pending for invoicing the associated documents). Relationship between orders, delivery notes and invoices. Expense Invoices. Massive printing of documents. Purchasing order reports, vendor invoices.

• • • •

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5. Warehouse Management
Warehouses and bins, warehouse units, lots, serial numbers, packages, labels, receipts and deliveries, movements between warehouses, inventories, stock valuation, transport, etc. The warehouse management processes built into Openbravo allows the inventory in your organization to always be up to date and correctly valued. The possibility of defining the warehouse structure of your organization to unit level (storage bins) facilitates the exact localization of your stock at any time. Additionally, the capacity for managing product lots and the possibility of using serial numbers assure compliance with the tracking requirements imposed by the majority of industries. • • • • • • • • • • • • Warehouses and storage bins (multiple warehouse use available). Stock products in multiple units (for example in kilograms and boxes). Personalized product attributes in the warehouse (color, size, quality description, etc.). Lot and serial numbers. Printing of labels. Barcodes (EAN, UPC, UCC, Code, others.). Management of bundles in warehouses. Restocking control. Traceability configurable by product. Movement among warehouses. Picking strategies (according to stock, with rules of priority by expiry, location, etc.). Physical inventory. Inventory planning. Continuous inventory. Reports of movements, tracking, stock, arrivals/departures, expiry, inventories, locations, etc. Personalized reports.

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6. Project and Service Management
Projects, phases, tasks, resources, budget, expenses and expense invoicing, related purchases, etc. This functionality is orientated towards companies whose activities are based on the delivery of projects and services. With relationship to projects, Openbravo allows for the management of budgets, phases, tasks, expenses and purchases related with each individual project. These projects may be related to monitoring construction projects or even sending out and sales and purchase related requests. The service component permits companies to define services and resources and control all activities. These activities may or may not be billable, for internal or external customers, and be monitored for incurred expenses at a detailed level. • • • • • • • • • • • • • • • Project types, phases and tasks. Expenses associated with a project. Made-to-order projects and generation of sales orders from templates. Construction projects. Invoice to origin (by project). Rates by project. Budget report. Tracking of actions regarding budget estimates. Generation of purchase orders. Project reports. Resources. Register of services. Internal expenses. Invoicing of expenses. Invoicing of services. Levels of service. Activities report.

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7. Production Management
Plant structure, production plans, BOM's, MRP, manufacturing orders, job reports, costs of production, work incidences, preventive maintenance types, etc. The production functions and plant management in Openbravo allow a complete shaping of the productive structure of each organization (sections, cost centers and work centers) as well as the relevant data for production: production plans (operation sequences), and products used to make one another. Currently, the functionality provided by Openbravo is orientated towards covering the usual necessities of a discrete production environment: production planning and requests related to procurement using MRP, creation of manufacturing orders, job reports (notification of times and consumption), calculating costs of production, notification of job incidents and maintenance reports. • • • • • • • • • • • • Plant structures. HFG's (Homogeneous Functional Groups) or Cost Centers. Work centers and machines. Materials Requirement Planning (MRP) keeping in mind client requests, existing clients, stock levels, and minimum order quantities. Production plans, with multiple arriving products and multiple departing products. Production orders. Sequence creation and products for each order phase. Confirmations with data relating to the production plan and pre-filled sequence. Calculation of production costs with the possibility of adding indirect costs. Work incidences. Types of equipment and management of each piece of equipment. Preventive maintenance and maintenance types.

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8. Sales Management and Customer Relationship Management (CRM)
Prices, rates, varying quantity sales orders, shipments, invoicing, volume discounts, commissions, CRM, etc. The functionality of Openbravo in the Sales Management module is expressly designed with the objective of allowing maximum flexibility and adaptability in its execution, needed in any commercial process. It is possible to link documents (orders, shipments, invoices) in any order that the company requires or even disregard any one of these that is not necessary. All this is achieved without sacrificing the coherence and integrity of information and guaranteeing the tracking of processes. The capacities of integration with order capture systems by PDAs extend the potential of the solution beyond the physical limits of the particular company. • • • • • • • Sales areas. Sales orders. Direct sales. Pre-sales. Telesales. Rate applications: prices, discounts and price limit controls. Reserves of goods in warehouse for unprocessed orders. Notification of customer risks. Correction of orders. Types of order documents: estimations (with and without reserves of goods), standards, warehouses (automatic delivery note generation), Points of sale (automatic generation of delivery note and invoice). Delivery note. Automatic creation from pending order lines. Automation of the outgoing orders (according to stocks, with rules of priority by expiry, location, etc). Cancellation of delivery notes. Automatic generation of delivery notes. Invoicing process. For all types of invoicing: immediate, delivered goods, order completely delivered. Periodically, (weekly, fortnightly, monthly). Invoice registration. Rate applications: prices, discounts and price limit controls. Automatic creation from order lines or delivery note lines of delivery notes pending of being invoiced. Notification of customer risks. Invoice cancellation (leaving associated documents pending invoice). Massive printing of documents (orders, delivery notes, invoices), with individual selection criteria for the user. Possibility of the creation of documents in any order and to disregard documents not required (Order-Delivery note-Invoice; Order-Invoice-Delivery note; Delivery noteInvoice; Invoice). Commissions. Reports of orders, sales order supplied, delivery notes, invoices, orders not invoiced, details of invoicing. Integrated with order capture systems by (palm and pocket PC). Standardized customer information (360° vision). Management of requests. Integration with E-mail.

• • • • • • •

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9. Financial Management
Chart of accounts, accounts, budgets, taxes, general accounting, accounts payable, accounts receivable, bank accounting, balance sheet, P&L, fixed assets, etc. The financial management functionality provided by Openbravo is designed to minimize manual data input on behalf of the user, thereby freeing them from tedious, routine tasks and allowing greater focus on other, more value added tasks. This increase in productivity is due to the financial department acting as collector of all the relevant actions generated from the other management departments. This occurs in such a way that these have an automatic reflection in the general accounting, in the accounts receivable and accounts payable as soon as they are produced. • Accounting o Default charts of accounts. o Definition of charts of accounts. o Fiscal year and year to year management. o Budgeting. o Tax categories. o Tax brackets. Determining flexible taxes based on regions, products, or business partners. o Linked accounting. Direct navigation from accounting entries to documents and vice versa. o Manual entries. Enty rates. o Journal entries. o Trial balance. o General edger. o P&L statements (income statements). o Balance sheets. o General accounting plan statements. Receivables and Payables o Generation of debt payments (from invoicing). o Issue of debt payments. o Management (cancellation, merging and division) of accounting documents. Remittances (according to bank records). o Issue of cash accounts. Multi-cash account. o Cash account journal (cash audit). Cash account entries by type Expenses, Receipts, Balance, Deposits, Bills, Order (for cash payment on delivery note: possibility of recovering expenses before invoicing. Automatic generation of entries for cash payments and payments on delivery note. o Bank statements. Portfolio issues selection assistant. o Manual liquidations. Other expenses (payroll, taxes, etc.). o Cash account reports, bank, debt payments by position. Assets o Definition of the assets, fixed assets, acquisition price, and accounting valuation. o Temporary or percentage based amortization. o Amortization plans.





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10.

Business Intelligence (BI)

Reporting, multidimensional analysis (OLAP), balanced scorecards. Nowadays, business organizations handle a great deal of data in the practice of their business activities. This does not necessarily mean that they have available to them the necessary information for the management of their enterprise. The BI component of Openbravo, integrated into the management system, will help you to monitor of the state of your company, providing you with the relevant information for decision-making. The predefined balanced scorecard will allow you to verify, through the monitoring of a series of key indicators, if the defined strategy is being correctly implemented in your organization. • • • • Integrated with application management. Reports definable by user. Pre-established dimensions (third party, product, product category, product category, project, campaign, etc.) and dimensions established by use. Predefined balanced scorecard.

Other characteristics
• • • • • • • • • • Configurable main menu. Configurable language for each user. Programmable alarms by specific user role or user. On line help (currently in English and Spanish). Possibility to attach documents, images or files to any register in the application. Navigable network of information on forms and reports, you can go to the previous form (back button), you can go to the registers used in the current register (back navigation) or to registers that use the current register (forward navigation). Output of reports in multiple formats: .html, .pdf, and .xls. Configurable filters and flexible record sorting. Embedded selectors in the forms for the most used entities (products, business partners, accounts, projects, orders, invoices...). Configurable batch processes of tasks that can be scheduled on specific times.

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11.

Point of Sale/Distribution

Openbravo POS offers all the rich functionality demanded by leading retailers/distributors, including sales, refunds, daily reports, cash management and warehouse management, among others. Sales, refunds and cash management • Editing multiple receipts at the same time • Editing one single receipt in several terminals • Product search • Tax management • Bar code scanner integration • Scale integration for weighting products • Macro language for user-defined discounts, promotions, etc. • Multiple payment methods • Payment gateways integration • Magnetic card payment integration • High-quality printed receipts with multiple font options and images inclusion • Cash management • Summary reports for daily operations • Role-based security for sensitive actions (receipt deletion, price modification, selected payment methods, etc.) • Editing and refunding of closed receipts • Cash by user reports • Product sales reports • Tax reports • Sales charts Warehouse management • Multi-warehouse support • Product properties for each warehouse • Product movements between warehouses • Bar code reader integration for inventory count • Products receipts • Product reports • Warehouses reports • Inventory reports • Inventory daily reports Reports and charts • Multiple filter parameters for each Master data management • • • • • • • Products, categories and subcategories Images Taxes Warehouses Restaurant areas and tables layout Users and roles Resources

Restaurant module • • • Reservation management Multiple restaurant areas with personalized background images for each area Common view of restaurant occupation in all terminals

Security • Role-based security

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report Reports and charts preview Rich export capabilities: HTML, PDF, Excel, XML and CSV

• • •

Secured user access with on-screen keyboard or magnetic card Menu options secured by role Fine-grained security for sensitive actions in the sales operations

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Requirements for implementation
a. Network Infrastructure

Openbravo ERP is completely web-based. We can't even imagine it otherwise. We understand the network as a platform, delivering and allowing users to use applications entirely through a browser. We find this especially appropriate for an ERP client interface. The requirements are minimal: a web browser is available on virtually all computer systems. Moreover, being web-based means the product can be delivered over the Internet, allowing to update the application without distributing and installing software on potentially hundreds of client computers.

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b. Operating Environment
To run Openbravo, the application must be installed in a server running MVC Foundation Framework (which provides support for the MVC architecture) and a group of third-party applications which we call the Operating Environment. Users require nothing more than a standard web browser.

Openbravo's Execution Environment

SERVER SIDE
Operating Systems • Microsoft Windows 2000,2003, XP*, Vista • Linux o Suse * o Red Hat * o CentOS o Debian / Ubuntu • FreeBSD • OpenSolaris o Intel o Sparc Stack required • Java 2 Platform Standard Edition 5.0 or higher • Apache-Tomcat version 5.5 or higher. • Apache-ant 1.6.5 or higher. Databases Supported • Oracle 10g release 2 (Express, Standard and Enterprise editions) • PostgreSQL 8.1.4 or better Supported Interfaces • Openbravo POS / e-commerce web service integration

CLIENT SIDE
Browsers • Firefox 2.0 or better • SeaMonkey 1.1 or better • Internet Explorer 7.0 or better

Technologies Used • Java • SQL/PL • XML • HTML/CSS • PDF

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Conclusion

Openbravo has been successfully implemented in a wide range of companies across numerous sectors. Our clients are companies of varying sizes that needed an integrated management system and realized that a standard solution wouldn't be enough to meet their unique requirements. Because Openbravo is an open standard solution, our clients are able to implement a complete ERP system, adapted to their specific needs and budget.

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