Executive Assistant Marketing Director in Philadelphia PA Resume Shamika Pyfrom
Shamika Pyfrom is proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook). Shamika accurately completes research, reporting, information management, and marketing support activities within demanding time frames.
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SHAMIKA T. PYFROM
1035 Philadelphia, PA 19146 Mobile Phone 704-245-8552
[email protected]
PROFESSIONAL SKILLS Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) Accurately completes research, reporting, information management, and marketing support activities within demanding time frames. Organize fundraising events (e.g. Golf Tournaments, Auctions, Banquets, Booster Club activities, etc.). Focused and results-oriented in supporting complex, deadline driven operations; able to identify goals and priorities and resolve issues. EXPERIENCE North Carolina A & T State University Assistant Director for Development/Marketing Greensboro, NC January2008- Present
Develop policies, procedures, and systems to ensure productive and efficient office operations. Coordinate marketing campaigns for radio, online, and print publications. Develop and customize marketing strategies for three Division I college sports organizations. Build and cultivate relationships with the Alumni Association, University Advancement, Student Government Association, and the general community. Create annual promotional calendars for various sport organizations to promote brand awareness for sponsors. Assist with identifying, qualifying, cultivating, soliciting and stewarding donors and corporate sponsors to Athletics Responsible for the planning and execution of over 15 annual donor stewardship events locally and regionally. Assist with administering special funds and endowments. Responsible for the day-to-day internal operations of the Aggie Athletic Foundation. Manage donor database of over 500 donors. Compose all mailings and new member solicitation letters. Coordinate mass mailings for membership renewals. Responsible for department’s electronic communication efforts and new media initiatives. Manage and coordinate daily activities and all travel arrangements for the Executive Director and Associate Athletics Director for Development. Liaison between departments to ensure proper communications and reporting practices. Resolve donor inquiries and complaints. Manage all financial records for the office of the Executive Director of Athletics. Prepare and maintain timesheets, expense reports, contracts, and invoice payments. Prepare budgets, create and monitor purchase orders.
Outback Steakhouse Key Restaurant Manager/Office Manager
Salisbury, NC May2001 – Jan. 2008
Supervised more than 25 employees. Monitored food quality and staffing requirements to ensure a positive dining experience for every guest. Resolved customer inquiries and complaints. Coordinated more than 20 company events annually. Recruited, screened, and interviewed job applicants. Spearheaded new employee orientation meetings. Analyzed administrative problems and made recommendations for new or revised policies and procedures. Prepared and maintained department timesheets, expense reports, contracts, and invoice payments. Performed highly diverse administrative support to the managing partner. Assisted with the generation and dissemination of both internal and external reports. Maintained company records and documents (i.e. restaurant budget, tax forms, employee information). Accurately managed all aspects of payroll administration for more than 70 employees. Maintained vacation, sick, and personnel time records for all employees. Assisted employees with benefits and insurance packets (including 401k). American Telephone and Telegraph (AT&T) Atlanta, GA Customer Sales and Service Agent June 1999 – Jan. 2001 Delivered world class customer service and built rapport with diverse clientele. Provided effective and timely resolution of a range of customer inquiries. Completed ongoing training to stay abreast of product, service and policy changes. Worked on project teams to develop strategies to assist customers with different products and services. Increased the customer experience by providing information on new products, rate plans, and services through up selling opportunities. Demonstrated the best judgment in the disbursement of adjustments and credits. Trained new employees on company policies and procedures. EDUCATION Strayer University Master of Business Administration Catawba College Bachelor of Science - Business Administration Greensboro, NC June 2011 Salisbury, NC May 2005
1035 Philadelphia, PA 19146 Mobile Phone 704-245-8552
[email protected]
PROFESSIONAL SKILLS Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) Accurately completes research, reporting, information management, and marketing support activities within demanding time frames. Organize fundraising events (e.g. Golf Tournaments, Auctions, Banquets, Booster Club activities, etc.). Focused and results-oriented in supporting complex, deadline driven operations; able to identify goals and priorities and resolve issues. EXPERIENCE North Carolina A & T State University Assistant Director for Development/Marketing Greensboro, NC January2008- Present
Develop policies, procedures, and systems to ensure productive and efficient office operations. Coordinate marketing campaigns for radio, online, and print publications. Develop and customize marketing strategies for three Division I college sports organizations. Build and cultivate relationships with the Alumni Association, University Advancement, Student Government Association, and the general community. Create annual promotional calendars for various sport organizations to promote brand awareness for sponsors. Assist with identifying, qualifying, cultivating, soliciting and stewarding donors and corporate sponsors to Athletics Responsible for the planning and execution of over 15 annual donor stewardship events locally and regionally. Assist with administering special funds and endowments. Responsible for the day-to-day internal operations of the Aggie Athletic Foundation. Manage donor database of over 500 donors. Compose all mailings and new member solicitation letters. Coordinate mass mailings for membership renewals. Responsible for department’s electronic communication efforts and new media initiatives. Manage and coordinate daily activities and all travel arrangements for the Executive Director and Associate Athletics Director for Development. Liaison between departments to ensure proper communications and reporting practices. Resolve donor inquiries and complaints. Manage all financial records for the office of the Executive Director of Athletics. Prepare and maintain timesheets, expense reports, contracts, and invoice payments. Prepare budgets, create and monitor purchase orders.
Outback Steakhouse Key Restaurant Manager/Office Manager
Salisbury, NC May2001 – Jan. 2008
Supervised more than 25 employees. Monitored food quality and staffing requirements to ensure a positive dining experience for every guest. Resolved customer inquiries and complaints. Coordinated more than 20 company events annually. Recruited, screened, and interviewed job applicants. Spearheaded new employee orientation meetings. Analyzed administrative problems and made recommendations for new or revised policies and procedures. Prepared and maintained department timesheets, expense reports, contracts, and invoice payments. Performed highly diverse administrative support to the managing partner. Assisted with the generation and dissemination of both internal and external reports. Maintained company records and documents (i.e. restaurant budget, tax forms, employee information). Accurately managed all aspects of payroll administration for more than 70 employees. Maintained vacation, sick, and personnel time records for all employees. Assisted employees with benefits and insurance packets (including 401k). American Telephone and Telegraph (AT&T) Atlanta, GA Customer Sales and Service Agent June 1999 – Jan. 2001 Delivered world class customer service and built rapport with diverse clientele. Provided effective and timely resolution of a range of customer inquiries. Completed ongoing training to stay abreast of product, service and policy changes. Worked on project teams to develop strategies to assist customers with different products and services. Increased the customer experience by providing information on new products, rate plans, and services through up selling opportunities. Demonstrated the best judgment in the disbursement of adjustments and credits. Trained new employees on company policies and procedures. EDUCATION Strayer University Master of Business Administration Catawba College Bachelor of Science - Business Administration Greensboro, NC June 2011 Salisbury, NC May 2005
