Food and Beverage Director or Store Manager or Restaurant Manage

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James M. Tamm 630-200-8721 E-mail; [email protected] Knowledge & Skills Complete understanding of all operational aspects of the restaurant business, bo th a la carte and banquets. Management expertise includes P&L analysis and budge t forecasting, all aspects of personnel development, menu engineering and guest relations. Dedicated hands on manager with strong work ethic, with the ability t o build lasting relationships and adept at communicating effectively with custom ers, vendors and staff. Exceptional organizational and planning skills and excel at new challenges.Have been away from the food industry for a few years and mis s it greatly, take great pride in managing a facility, restaurant have to be run as if you are an owner. Work History 6/2007 - Present Date: Store Manager, Malloy's Finest Wine & Spirits Maintain and streamline POS system, balance and reconcile daily sales, generate weekly reconciliation reports for corporate office, payroll and handle all banki ng. Schedule all full and part-time employees to ensure proper floor coverage. Reconciled monthly inventories generate COGs for wine, spirits and beer and moni tored labor costs independent of the accountant, to yield quicker numbers and mo re timely management decision-making. Maintain expenses below budget through accurate planning, and cost effective ope rating procedures. Develop marketing campaigns to increase visibility of the store, a market demogr aphic, define the target market, and determine advertisement placement. Investigate and resolve quality and service complaints to promote customer satis faction and repeat business. 9/2004-3/2007: Food & Beverage Operations Mgr, Forest Preserve District of DuPag e County Selected by Board to take total responsibility for $2.5M revenues at two golf co urse (Oak & Maple Meadows) upon re-acquisition of f/b operations from an outsour ced, private company Oversaw 85+ employees; with hiring and training, HR-related duties included perf ormance reviews, and preparation of previously non-existent procedural and polic y handbooks Created marketing programs (including web page design) and acted as County repre sentative for WoodDale and DesPlaines Chamber of Commerce Maintained and streamlined Crescent POS system, including the Wood Dale and West mont golf facilities Reconciled monthly f/b inventories, generated COGs for food and beverage and mon itored labor costs independent of the Accounting Dept (all as a double-check sys tem designed to yield quicker numbers and more timely management decision-making ) After initial equipment and fixture expenses assigned to first-year P&L, met Cou nty goal of making a profit, via increased sales revenues and reductions in prev ious COG numbers Manager on duty for restaurant ( Oak Street Grill) bar and banquet facility 11/1996-9/2004: Assistant Manager/Accountant, 120 Ocean Place Restaurant, Wheato n Installed and maintained a system of internal controls and operating procedures that fostered efficiencies that provided useful management information and prote cted the assets of 120 Ocean Place from theft, loss or unnecessary depreciation. Night manager, including hiring and training, HR-related duties included perform ance reviews, customer relations, and preparation of previously non-existent pro cedural and policy handbooks. Maintained accounting system and financial reports total responsibility for $2.0 M in revenues by periodically verifying the physical presence of the assets and reconciling the general ledger accounts to the appropriate underlying documents and schedules. Oversee and direct daily activities ensuring all accounting tasks are being comp leted in a timely and accurate manner.

Sole charge of all deposits, receivables, processing of payables and payroll, th e submission of taxes and tax returns. 11/2000-9/2004: Budget and Management Coordinator, Dupage County Forest Preserve District Develop and implement Districts annual tax levy and budget, monitor budget perfo rmance and evaluate opportunitiesfor improvement. Served as assistant Deputy Tre asurer and assisted in the district's financial administration. Prepared annual ordinances and supporting details. Updated and enhanced computer ized budget system to retrieve required information from staff, management, Comm issioners, special and standing committees. Coordinate the collection of and prepared documents, attachments, budget informa tion and reports concerning capital equipment, conferences and training opportun ities. 8/1978-11/1999: Assistant Executive Director, Du Page County Election Commission Ballot preparation, election judge training production of specimen ballots and p ublication thereof. Implementation of enhanced computerized signature system to retrieve voter's sig nature for verification by judges of election. Knowledge of all state and federal election laws Coordinate polling places, deli very of election supplies and return. Instrumental in offsite ballot tabulation, securing sites and delivery and pick up of tabulation equipment. Education: Accounting and Restaurant Management, College of Du Page, Glen Elly n, Illinois References: Upon request

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