franchise tax board jobs
Content
Careers w / Franchise Tax Board
ftb.ca.gov
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I see a real future for me at the Franchise Tax Board. The leadership is headed in the right direction, and there are opportunities everywhere.
John Bajar, Associate Information Systems Analyst
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/ Audit & Taxation
/ Information Technology
/ Collections
/ Contact Center
/ Legal
/ Accounting
/ Other Opportunities
/ FTB
If you are looking for an organization to build your professional career—to learn, to achieve, and to grow—the Franchise Tax Board offers many excellent opportunities. We’re recognized nationwide as a leader, an innovator, and a role model for the dedication and talent of our employees and the quality of our tax administration programs. The Franchise Tax Board provides career opportunities for personal and professional growth in accounting, administration, collections, legal, and technology. We proudly offer our employees a beautiful new facility and a wide selection of benefits. In addition, we foster an environment that supports our employees’ career development. We provide additional benefits like on-thejob training, competitive salaries, and lateral and promotional opportunities for growth. Please take the time to explore the many opportunities the Franchise Tax Board offers. I look forward to meeting you and demonstrating how our united team maintains high standards and constantly strives to improve the services we provide in our tax and nontax programs.
Selvi Stanislaus Executive Officer
/ Some Benefits
A competitive salary is only the beginning of how the Franchise Tax Board pays its employees. Here is a list of some of the other benefits that come along with employment here: • Medical, dental, and vision plans that cover the employee, their spouse/Registered Domestic Partner, and their dependents. • Opportunities for career advancement. • 401(k) and 457 deferred compensation plans. • Flexible work schedule. • Sick leave – up to eight hours per month. • Vacation – two to four weeks annually, based upon length of time in state service. • Holidays – 13 state holidays, plus one personal day. • Parental leave. • Career counseling. • Education reimbursement and career-related courses. • Certified Public Accountant bonus. • Telecommuting. • On-site cafeterias, childcare, and credit union. • Multiple commute options.
/ Audit & Taxation:
The mission of the Audit Division is to encourage taxpayer compliance by administering the income tax audit program in a timely, responsible, and fair manner. As a dedicated and innovative division, we continuously improve our administration of California’s income tax audit programs. We envision a future that includes: • Applying the best technologies to enhance the Audit Division. • Maximizing the talents of a diverse, energetic, and creative team. • Working cooperatively with all those affected by our actions. A career in audit and taxation provides you the opportunity to work on diverse and challenging audit cases. At the Franchise Tax Board, you are a member of a professional organization known worldwide for being a model tax agency. Tax Auditors As a Tax Auditor, we train you to develop strong audit and analytical skills while performing income tax audits of individuals, pass-through entities, and corporations. Tax Auditors analyze individual’s and business entities’ books, records, and business transactions ensuring they are in compliance with tax laws. Our Audit Division offers you a professional and dynamic career in audit and taxation, along with the benefits of working for the State of California. Tax Auditor Training Whether you are a recent college graduate or an experienced professional, our new Tax Auditors receive four to six weeks of initial classroom training. During this preliminary training, you become familiar with state income tax returns, the audit process, and common audit issues. The initial training is followed up with one year of on-the-job training, combined with issue-specific training, to meet the needs of your particular audit program. We also offer a mentoring program where we assign an experienced auditor to serve as your first point of contact for any questions. You continue to receive technical training to keep current with the ever-changing tax laws and audit issues. CPA Certification Program Although being a CPA is not required to be a Tax Auditor, we offer a CPA Certification Program in place if you are interested in obtaining your license. Over 70 professionals in our Audit Division have taken advantage of this tremendous opportunity to achieve their CPA certification. That number continues to grow each year. Upon passing the exam, you receive a bonus of $3,600, and you work with our CPA Internal Review Committee, who review and approve your audit hours and make recommendations for licensing. Work/Life Balance Balancing the career responsibilities with the demands of everyday life can be a difficult task. That is why the Audit Division is dedicated to creating a flexible environment that promotes both professional and individual growth. We respect the fact that our employees want their careers to be an important part of their lives, without overshadowing the other aspects we all value in life. Valuable Experience Experience in our Audit Division allows you to build a strong career foundation with the Franchise Tax Board. Whether you choose to become a technical expert in a specific audit area, promote into management, rotate positions within the Audit Division, or even throughout the department, the doors opened by your audit experience are unlimited.
FERNANDO CASTRO / Audit & Taxation
Fernando began his career as a student assistant while obtaining his degree in accounting from California State University, Sacramento. He held positions in several FTB divisions before establishing himself with the Multistate Audit group. Fernando’s experience with the agency inspired him to join Audit’s recruiting team to continue their practice of bringing highly skilled and motivated auditors to FTB.
Contact a recruiter today.
Email: [email protected] Phone: 916.845.4069 (not toll-free)
NOTE: The use of email is not secure. For your security and privacy, do not include your social security number or other personal, confidential information in your message.
Salaries range from $37,300 - $94,100
Audit offers the following benefits:
• • • • • 40-hour work weeks. No “busy season” or mandatory overtime. Paid training. Challenging workloads. Telecommuting.
/ Information Technology:
We have used technology for years to improve the way we do business with our customers. We are poised to take the next steps into the future to become the new model for how government partners with individuals and businesses. Our Information Technology (IT) Services Division promotes creative and forward-thinking solutions to enhance our services and business operations. Our progressive organization collaborates with its customers and one another to achieve the highest level of innovation and success. Our principle of enterprise thinking supports service and infrastructure improvements essential to the success of the entire department. Our IT Division aligns its strategic plan with the Department’s strategic plan. The IT strategic plan generates the traditional deliverables of a strategic plan–a mission, vision, and direction for achieving the division’s desired future environment. The team planning process results in fundamental benefits like camaraderie, teamwork, enterprise thinking, common goals and objectives, and enhanced organizational responsiveness. Here are a few of the IT project concepts we have planned to successfully complete our vision: Client Server Solutions • Sampling, auditing, and modeling using electronic data. • 21st Century Project-TimePortal interface. • Scan and Shred II (Business Entities Data Capture & Enhancements). • Optical Character Recognition Software and Scanner. Infrastructure Upgrades • Office automation refresh–PCs and servers. • Enterprise single sign-on. • Business Intelligence Software consolidation, voicemail system replacement. • Microsoft Office software upgrade. • Security fingerprinting system upgrades. Internet and Web Development • Authentication for web applications. • Business Entity Web Pay Application. • Franchise Tax Board directory and internal internet. Would you like to join our business/ technology team and work on some of these projects? Would you like to be part of a team that fosters creativity and innovation? We are looking for forward-thinking IT professionals who can work well in a partnership with businesses and IT. We look for talented technology professionals who understand what our business and customers expect. We also seek professionals who can translate “tech talk” into plain language. Better. Faster. Cheaper. Technology without the fuss. Check out our IT career opportunities at ftb.ca.gov and search for Careers.
SALLY BENNETT / Information Technology
After attending Sacramento State and graduating from MTI college in Computer Operations, Sally’s held a variety of business and information technology positions at FTB. Currently, as the IT Initiatives Coordinator which includes the IT recruitment, Sally recruits future IT leaders for our technical managers to hire!
Contact a recruiter today.
Email: [email protected] Phone: 916.845.3823 (not toll-free)
NOTE: The use of email is not secure. For your security and privacy, do not include your social security number or other personal, confidential information in your message.
Salaries range from $29,760 - $112,668
Information Technology offers the following benefits:
• Continuous technical learning. • An innovative IT culture where creativity, productivity, and professional growth are encouraged, recognized, and rewarded. • Challenging work in an organization that is always looking toward the future at new and emerging technologies. • Collaborate with talented IT professionals.
/ Collections:
Do you enjoy helping people? Do you have strong communication skills, the ability to learn quickly, and a proven track record of success? If you can answer yes to the above questions, we may have the job for you! As a Tax Technician or Compliance Representative, you’ll help people resolve delinquent debt issues by providing them with information and offering solutions. In addition to working with tax issues, you may have the opportunity to work on projects involving vehicle registration fees, court-ordered debts, Industrial Health & Safety debts, varied systems, and administrative functions. Most of our Tax Technicians and Compliance Representatives work directly with taxpayers, either on the phone or in person. The majority of our employees are located at our main office in Sacramento, California, but we also offer assignments at field offices located throughout the state. Collections Training New collectors receive up to eight weeks of formal classroom training and up to a year of onthe-job training in basic collection techniques. Training continues beyond the first year as well. Career Opportunities We’ll give you the training and tools you need to succeed, and we’ll help you launch a career at the Franchise Tax Board that offers tremendous future opportunities in a wide variety of technical and management fields. Your career in Collections provides you with the opportunity to learn many valuable skills that you can use in positions throughout our organization. In Collections, we offer many exciting and varied workloads in the following areas: • Personal income tax. • Corporations. • Court-ordered debt. • Delinquent motor vehicle registrations. As your career advances and your level of expertise increases, you could have the opportunity to rotate to other workloads that include: • Budget monitoring. • Revenue analysis. • Training. • Recruiting. • Special projects. Based on your individual talents and motivation, your career opportunities are truly endless!
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• Bankruptcy.
FTB encourages me to showcase my individuality while helping taxpayers come into complete compliance. I am able to utilize innovative solutions, along with strong communication skills to resolve my accounts.
Robert S. Mayorga, Tax Technician
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LISA VASQUEZ / Collections
Lisa began her career with FTB at the entry level Tax Program Assistant classification. Lisa has expanded her job knowledge and skills by working in a variety of positions throughout the department. Lisa is currently a Senior Compliance Representative recruiting for the Accounts Receivable Management Division. She attends various events to recruit quality candidates for positions in multiple program areas of Collections. Lisa values her job at FTB!
Contact a recruiter today.
Email: [email protected] Phone: 916.845.5119 (not toll-free)
NOTE: The use of email is not secure. For your security and privacy, do not include your social security number or other personal, confidential information in your message.
Salaries range from $29,940 - $94,100
Collections offers the following benefits:
• • • • Opportunities for career and personal growth. The opportunity to learn new skills. Extensive training. On-site college courses for advancement.
/ The Culture
Beyond the dollar signs and numbers at the Franchise Tax Board, there is a concerted effort to create a dignified and enjoyable work environment for our employees. The numerous employee development programs, continuous community outreach efforts, and other unique events help to create a culture of which we are proud to be a part. Employee Engagement We are dedicated to tax administration and to the staff that makes it happen. The Franchise Tax Board is a great place to work, contribute, and learn. One of our strategic goals includes creating opportunities for our staff to be the best that they can be through continuous learning. We call the initiative Employee Engagement. Employee Education Reimbursement We offer staff up to $2,500 for education reimbursement each year. Employees can receive up to 50 percent of the cost for tuition, books, and exam fees for both career-related and upward mobility education. This includes courses toward bachelor’s degrees and professional certificates. The FTBNet2 Intranet Our staff has access to all job opportunities, training, resources, and personal development via the FTBNet2 Intranet. Information you need for skills development, jobrelated training, career development, improved business performance, and upward mobility is at your fingertips.
Mentoring and Employee Driven Teams Coaching and mentoring are part of our culture. The greatest resource we have is our staff. All staff are encouraged to maximize use of their talents. We offer the opportunity to join these teams and more. • Department Recruitment Team. • Disabled Advisory Committee. • Accounts Receivable Management Division’s Promoting Employee Development Team. • Mission and Values Team. • Schools Partnership Program. • Public Education Team. • Volunteer Income Tax Assistance (VITA). • VITA-Military. • Tax Counseling for the Elderly (TCE). • Homeowners and Renters Assistance (HRA). • Toastmasters. Employee Development Services Employee development resources are available to all employees. Our staff can explore independently or get help from our Employee Development Section, Career Counselors, Equal Employment Opportunity staff, Leadership Development Forum, Management Development Program,
On-site College Program, Skillsoft Learning Program, Supervisory Block Training Program, and EDS Training Consultants. Individual Development Plans Recognizing we are all unique in the universe, we provide a unique process to identify career goals, education goals, and benefits to our department, its mission, and strategic goals. Employees build their own goals with their supervisor’s guidance and support.
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Working for the Franchise Tax Board gives me the opportunity to continually grow and successfully meet my career goals. The support and compassion for each other is just amazing. It’s just like having a second family.
Lisa M. Vasquez, Senior Compliance Representative
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/ Contact Center:
Are you looking for a career that is challenging and interesting, full of opportunities for career and personal growth, and affords you the balance between home and work life? If so, consider becoming a Tax Technician in our Contact Center! We seek enthusiastic and qualified individuals to fill these positions. You can make a difference by assisting California’s taxpayers. Tax Technician As a Tax Technician, you become knowledgeable in the operation of the Franchise Tax Board, making you a desirable candidate for advancement throughout the department. Our Tax Technicians serve a diverse public, from homemakers to corporate executives. We explain income tax laws, help people understand and comply with the process of filing and paying state income taxes, assist with general tax questions and delinquent account calls, and even help with homeowner and renter assistance. We care about what the public thinks and make every effort to maintain and expand our service reputation for professionalism and integrity. We strive to exceed our customers’ expectations by resolving taxpayer issues at the first point of contact: A motto we call, “One & Done.” What can you look forward to when becoming a member of our Contact Center? Many things! As a Tax Technician we provide you with extensive classroom and on-the-job training to ensure you have the best tools to do your job. Our support system of excellent trainers, leads, supervisors, and managers want to ensure your success. We encourage upward mobility and provide the necessary tools to achieve your personal goals. We offer a professional work environment where you are respected and recognized for your contributions. We provide you with a diverse, family-friendly environment and alternative work schedules. Join our Contact Center If you enjoy helping people and want the opportunities available in one of the largest and most respected tax agencies in the nation, the Franchise Tax Board is the place for you. Join our Contact Center and begin your path to success!
Bilingual Representatives: Our Most Valuable Resource 双语代表：我们宝贵的资源 雙語代表：我们寶貴的資源 이중언어 구사직원:귀중한 자원 Representantes Bilingües: Nuestro recurso más valuable Người đại diện song ngữ: tài nguyên qúy trọng của chúng tôi.
YESSIKA RAMIREZ / Contact Center
Yessika earned a bachelor’s degree in psychology from the University of California, Davis and is currently FTB’s Bilingual Recruitment Coordinator. She is pleased to work for a department that values the opinions and contributions of a diverse workforce.
Contact a recruiter today.
Email: [email protected] Phone: 916.845.6399 (not toll-free)
NOTE: The use of email is not secure. For your security and privacy, do not include your social security number or other personal, confidential information in your message.
Salaries range from $29,940- $66,912
Contact Center offers the following benefits:
• Professional working environment. • Excellent training and continual mentoring. • An opportunity to work with innovative technology. • A 9/8/80 alternate work schedule, in which you work 9-hour days and have a day off every other week.
/ Legal:
Are You Interested In: • Professional excellence? • A cutting-edge legal practice? • A commitment to professional development? • Becoming a recognized leader in taxation? • Working in a supportive and flexible work environment? We employ the best in tax law. Join a team with a national reputation for excellence. We are 90 attorneys–all committed to providing quality legal service. We deal with sophisticated issues in state tax law and policy, including the taxation of multijurisdictional businesses. We participate in cases heard in California and federal courts, including the United States Supreme Court. We advise Congress and state legislatures on important tax law issues. We regularly speak at major tax policy conferences throughout the nation. Your role can range from advising on tax law and policy issues to representing the state in administrative appeals to assisting the attorney general’s office in cases before the U.S. Supreme Court —and everything in between. As a Tax Counsel, you: • Develop legal expertise in subject matter areas. • Handle important tax law issues affecting businesses and households throughout California. • Represent the department in tax appeals. • Assist the Attorney General with tax litigation in state and federal courts. • Analyze and draft legislation, rulings, and publications. • Work with the public on tax policy issues. • Act as in-house counsel to a department with over 6,000 employees. • Advise executives, managers, project teams, and the governing body, the Franchise Tax Board. • Act as a hearing officer in tax protest cases. • Act as a settlement officer to settle disputed civil tax liabilities. Our Culture More than just tax law, at the Franchise Tax Board you have an opportunity to find your niche in law and deal with sophisticated issues. When a case is assigned, that case is yours–from the appeals process, all the way to the U.S. Supreme Court. You work alongside and opposite some of California’s top lawyers and enjoy the camaraderie of a talented legal group. Moreover, at the end of the day, you have the satisfaction of knowing your job is about reaching the correct result. We offer you a tremendous opportunity for professional growth. Visit our Legal website. Go to ftb.ca.gov and search for Join Legal. Experience in tax, accounting, finance, business, personnel, and/or bankruptcy is preferred but not required.
BILL GARDNER / Legal
Bill is a Senior Tax Counsel representing the department in general tax matters, including administrative appeals and tax litigation cases. Before joining state service, he was an attorney in private practice and an associate at one of the Big-4 accounting firms. As Legal’s Recruitment Coordinator, Bill’s goal is to recruit the best and brightest legal talent into FTB’s Legal Department!
Contact a recruiter today.
Email: [email protected] Phone: 916.845.3318 (not toll-free)
NOTE: The use of email is not secure. For your security and privacy, do not include your social security number or other personal, confidential information in your message.
Salaries range from $56,000 - $125,000
Legal offers the following benefits:
• 40-hour work weeks. • No “busy season” or mandatory overtime. • Alternate work schedules, such as 9/8/80s, in which you work 9-hour days and have a day off every other week, or 4/10s, in which you work 10-hour days and have a day off every week. • Telecommuting.
/ Accounting:
Are you looking for a career with challenging assignments? Do you enjoy solving puzzles or immersing yourself in a good mystery novel? Do your friends refer to you as their personal financial advisor? If so, we have the career for you in the Accounting and Financial Resources Section! As an accountant trainee, you work on a financial team in a dynamic environment. We provide rewarding career opportunities that offer a variety of options for your professional growth and development. As a member of our team, you collaborate with our business partners throughout the department to provide a wide range of financial services to our customers. As an added benefit, we offer 40-hour work weeks, alternate work schedules, and flexible work hours. Working at the heart of every organization is an accounting area that keeps financial operations running smoothly. Here, that area is the Accounting and Financial Resources Section. As a principal contributor to the state’s general fund, Franchise Tax Board banks over $50 billion every year. We ensure revenues are reported and expenditures are made in accordance with numerous laws and regulations. To achieve this goal, our employees work in one of the following specialties: Accounting Confirms the department’s operations are in accordance with statewide policies and regulations. Prepares the department’s annual financial statements for over 25 funds. Departmental Oversight Provides administrative services and representation to its clients. Plans and monitors the department’s operating expenses budget. Financial Systems and Analysis Manages and maintains the accounting and reporting systems. Provides financial and operational reports to the department.
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It’s not just about numbers and dollar signs at FTB. There is a community here that makes even the everyday duties feel fresh and rewarding.
Jon Kosiewicz, Accounting Administrator
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BONNIE LEIDHEISL / Accounting
Bonnie graduated from Morrison University in Reno, Nevada, with a degree in accounting. Bonnie engaged herself in the private sector accounting field, developing her career. Once Bonnie discovered the enticing opportunities that state service offers, she joined FTB, offering over 20 years of accounting expertise. While Bonnie contributes to the success of the Accounting and Financial Resources Section, she actively serves as FTB’s accounting recruiter.
Contact a recruiter today.
Email: [email protected] Phone: 916.845.1121 (not toll-free)
NOTE: The use of email is not secure. For your security and privacy, do not include your social security number or other personal, confidential information in your message.
Salaries range from $38,880 - $89,688
Accounting offers the following benefits:
• 40-hour work weeks. • Development of leadership and management skills. • Flexible schedules. • Opportunities for advancement.
/ How to Apply
A simplified guide to the State civil service exam and hiring process: Look for Exam Information The exam is a preliminary screening tool to pre-qualify you to apply for open positions. To find open exams, go to ftb.ca.gov and search for exams. Read the examination bulletin and identify if you meet the minimum qualifications of the classification. Apply for an Exam Instructions on how to apply for an exam are detailed on the examination bulletin. Complete a State application (STD 678) and mail it to the address indicated on the bulletin by the final filing date. Note: Exams for some jobs require applicants to apply and take the exam via the Internet. See the exam bulletin for details. Prepare for the Exam The examination bulletin indicates the types of testing component(s) used for the exam, such as written tests, structured (oral) interviews, supplemental applications, performance tests, Education & Experience examination (E&E), or an Internet examination. Carefully read the entire bulletin, especially the Scope section that outlines all areas that may be tested.
Receive Exam Results You will receive your examination results letter either in the mail or upon completion of the online examination. Your score, based on your performance in the examination, determines your ranking on an employment list. You may start applying for job openings as soon as you receive notice that you passed your exam. Apply for Job Openings We hire individuals within the top three ranks. Even if you are in lower ranks, you could become reachable as hiring occurs and candidates are removed from the list. Therefore, we encourage you to apply for all jobs you feel you are qualified for. To find your ranking, go to spb.ca.gov and search for eligible list disclosure. On the State Personnel Board’s website, browse job openings for the classification you are on an eligibility list for. Apply by sending your state application (STD 678) to the contact person listed in the job opportunity notice by the final filing date.
Hiring Interview You may be contacted for a hiring interview for the job you applied for. To prepare for your interview, review the duties and responsibilities of the job opportunity notice. If you are not selected, continue applying for additional job openings. Complete Probation Once you have been hired into state service, you serve a probationary period of six months to one year depending on your classification. When you have successfully completed your probationary period, you attain permanent status as a state employee.
California State Tax Compliance: As required by the department’s rules of conduct, all employees of the Franchise Tax Board must be in compliance with the California Revenue and Taxation Code (R&TC). During the background investigation portion of the hiring process, Franchise Tax Board will review return information to verify California state income tax compliance. Any failure to comply with the R&TC may prevent you from being hired by the Franchise Tax Board. If you think you may have any potential tax compliance issues, call 800.852.5711 to resolve them prior to seeking employment with Franchise Tax Board. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records.
/ Planning
Our strategic planning process puts us on a path of continuous improvement throughout the enterprise. The plan itself has evolved over the years into our mission and goals setting the course for our tactical initiatives and projects. We have always recognized that change cannot occur without looking back at lessons learned, our measures of performance, and then looking forward to the ever-changing environment to set our business priorities. Our strategic goals reflect our vision of how we see ourselves creating public value today and in the coming years: 1. Improve Customer Service We commit to providing all customers excellent service. 2. Increase Fairness and Compliance with Tax Law We work to ensure that all taxpayers pay their fair share of taxes— not more, not less—through means that are fair and equitable. 3. Increase Transparency We strive to make our organizational goals and operations more transparent so that our information and processes are more accessible and understandable to taxpayers. 4. Create a Great Place to Work, Contribute, and Learn We strive for a high level of employee engagement and innovation. 5. Demonstrate Operational Excellence We demonstrate operational excellence by delivering efficient, high-quality business results. 6. Protect Taxpayer Information and Privacy Our job of safeguarding confidential information is essential to continued taxpayer confidence and support. Our key performance measures tell us how we achieve success in meeting our goals in three critical areas—revenue, employee engagement, and customer service—making us the best that we can be! If you would like to read the full text of FTB’s Strategic Plan, go to ftb.ca.gov and search for Strategic.
/ Other Opportunities
Student Assistant Salaries range from $8.41-$11.20 (per hour) We find that hiring student assistants is a great way to infuse new talent, techniques, and ideas into our organization. You may work with networked computers and up-to-date software programs. You may contact employers, assist with special projects, and assist individuals, business entities, and taxpayer representatives. Working with fellow employees and mentors, you’ll have the opportunity to gain great work experience and network with others while advancing your business and leadership skills. Being a student assistant gives you a foot in the door. We often hire student assistants upon graduation as full-time employees. When that happens, time spent as a student assistant can be applied to your pension, sick leave, and vacation time. Student assistants also build toward their financial future by participating in a special deferred compensation plan. Seasonal Clerk Salaries range from $8.18-$9.35 (per hour) We recruit from October through January and hire up to 1,000 seasonal clerks from January through March each year to perform a variety of tasks during our peak tax season. Seasonal clerks may work up to nine months per year. To qualify for this position, you must be able to read, write, and speak English, do simple clerical work, and be able to follow oral and written directions. These positions are not subject to the civil service eligibility process that the rest of our classifications are subject to. You simply apply, go through our background check process, tax compliance verification, and, if cleared, receive a start-to-work date. Many of our current permanent employees began their careers as seasonal clerks. This position could provide you the starting point for your new career here at the Franchise Tax Board or for the State of California. Key Data Operator/Supervisor Salaries range from $25,836 - $57,972 (per year) This is an entry-level position where your career progression is encouraged and opportunities to move up into management or technical classifications are available. In addition to using computer-based data entry programs, you’ll use some of the latest image technology, such as high-speed scanners and encoders, to process documents and checks for deposit. If you’re interested in becoming a Key Data Operator, go to the State Personnel Board website at spb.ca.gov to verify the next available date and time for the Key Data Operator exam. This is your first step in joining a team that will provide you with opportunities, challenges, and rewards for a lifetime.
Contact a recruiter today.
Email: [email protected] Phone: 916.845.3650 Email: [email protected] Phone: 916.845.3650 Email: [email protected] Phone: 916.845.3650
NOTE: The use of email is not secure. For your security and privacy, do not include your social security number or other personal, confidential information in your message.
Franchise Tax Board
State of California
FTB Office Locations
Northern California • Oakland • Sacramento • San Francisco • San Jose Southern California • Los Angeles • San Diego • Santa Ana • Van Nuys • West Covina Out-of-State • Chicago, Illinois • Houston, Texas • New York, New York
To begin the application process, go to our website at ftb.ca.gov
FTB 7801M (REV 10-2008)
ftb.ca.gov
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I see a real future for me at the Franchise Tax Board. The leadership is headed in the right direction, and there are opportunities everywhere.
John Bajar, Associate Information Systems Analyst
”
/ Audit & Taxation
/ Information Technology
/ Collections
/ Contact Center
/ Legal
/ Accounting
/ Other Opportunities
/ FTB
If you are looking for an organization to build your professional career—to learn, to achieve, and to grow—the Franchise Tax Board offers many excellent opportunities. We’re recognized nationwide as a leader, an innovator, and a role model for the dedication and talent of our employees and the quality of our tax administration programs. The Franchise Tax Board provides career opportunities for personal and professional growth in accounting, administration, collections, legal, and technology. We proudly offer our employees a beautiful new facility and a wide selection of benefits. In addition, we foster an environment that supports our employees’ career development. We provide additional benefits like on-thejob training, competitive salaries, and lateral and promotional opportunities for growth. Please take the time to explore the many opportunities the Franchise Tax Board offers. I look forward to meeting you and demonstrating how our united team maintains high standards and constantly strives to improve the services we provide in our tax and nontax programs.
Selvi Stanislaus Executive Officer
/ Some Benefits
A competitive salary is only the beginning of how the Franchise Tax Board pays its employees. Here is a list of some of the other benefits that come along with employment here: • Medical, dental, and vision plans that cover the employee, their spouse/Registered Domestic Partner, and their dependents. • Opportunities for career advancement. • 401(k) and 457 deferred compensation plans. • Flexible work schedule. • Sick leave – up to eight hours per month. • Vacation – two to four weeks annually, based upon length of time in state service. • Holidays – 13 state holidays, plus one personal day. • Parental leave. • Career counseling. • Education reimbursement and career-related courses. • Certified Public Accountant bonus. • Telecommuting. • On-site cafeterias, childcare, and credit union. • Multiple commute options.
/ Audit & Taxation:
The mission of the Audit Division is to encourage taxpayer compliance by administering the income tax audit program in a timely, responsible, and fair manner. As a dedicated and innovative division, we continuously improve our administration of California’s income tax audit programs. We envision a future that includes: • Applying the best technologies to enhance the Audit Division. • Maximizing the talents of a diverse, energetic, and creative team. • Working cooperatively with all those affected by our actions. A career in audit and taxation provides you the opportunity to work on diverse and challenging audit cases. At the Franchise Tax Board, you are a member of a professional organization known worldwide for being a model tax agency. Tax Auditors As a Tax Auditor, we train you to develop strong audit and analytical skills while performing income tax audits of individuals, pass-through entities, and corporations. Tax Auditors analyze individual’s and business entities’ books, records, and business transactions ensuring they are in compliance with tax laws. Our Audit Division offers you a professional and dynamic career in audit and taxation, along with the benefits of working for the State of California. Tax Auditor Training Whether you are a recent college graduate or an experienced professional, our new Tax Auditors receive four to six weeks of initial classroom training. During this preliminary training, you become familiar with state income tax returns, the audit process, and common audit issues. The initial training is followed up with one year of on-the-job training, combined with issue-specific training, to meet the needs of your particular audit program. We also offer a mentoring program where we assign an experienced auditor to serve as your first point of contact for any questions. You continue to receive technical training to keep current with the ever-changing tax laws and audit issues. CPA Certification Program Although being a CPA is not required to be a Tax Auditor, we offer a CPA Certification Program in place if you are interested in obtaining your license. Over 70 professionals in our Audit Division have taken advantage of this tremendous opportunity to achieve their CPA certification. That number continues to grow each year. Upon passing the exam, you receive a bonus of $3,600, and you work with our CPA Internal Review Committee, who review and approve your audit hours and make recommendations for licensing. Work/Life Balance Balancing the career responsibilities with the demands of everyday life can be a difficult task. That is why the Audit Division is dedicated to creating a flexible environment that promotes both professional and individual growth. We respect the fact that our employees want their careers to be an important part of their lives, without overshadowing the other aspects we all value in life. Valuable Experience Experience in our Audit Division allows you to build a strong career foundation with the Franchise Tax Board. Whether you choose to become a technical expert in a specific audit area, promote into management, rotate positions within the Audit Division, or even throughout the department, the doors opened by your audit experience are unlimited.
FERNANDO CASTRO / Audit & Taxation
Fernando began his career as a student assistant while obtaining his degree in accounting from California State University, Sacramento. He held positions in several FTB divisions before establishing himself with the Multistate Audit group. Fernando’s experience with the agency inspired him to join Audit’s recruiting team to continue their practice of bringing highly skilled and motivated auditors to FTB.
Contact a recruiter today.
Email: [email protected] Phone: 916.845.4069 (not toll-free)
NOTE: The use of email is not secure. For your security and privacy, do not include your social security number or other personal, confidential information in your message.
Salaries range from $37,300 - $94,100
Audit offers the following benefits:
• • • • • 40-hour work weeks. No “busy season” or mandatory overtime. Paid training. Challenging workloads. Telecommuting.
/ Information Technology:
We have used technology for years to improve the way we do business with our customers. We are poised to take the next steps into the future to become the new model for how government partners with individuals and businesses. Our Information Technology (IT) Services Division promotes creative and forward-thinking solutions to enhance our services and business operations. Our progressive organization collaborates with its customers and one another to achieve the highest level of innovation and success. Our principle of enterprise thinking supports service and infrastructure improvements essential to the success of the entire department. Our IT Division aligns its strategic plan with the Department’s strategic plan. The IT strategic plan generates the traditional deliverables of a strategic plan–a mission, vision, and direction for achieving the division’s desired future environment. The team planning process results in fundamental benefits like camaraderie, teamwork, enterprise thinking, common goals and objectives, and enhanced organizational responsiveness. Here are a few of the IT project concepts we have planned to successfully complete our vision: Client Server Solutions • Sampling, auditing, and modeling using electronic data. • 21st Century Project-TimePortal interface. • Scan and Shred II (Business Entities Data Capture & Enhancements). • Optical Character Recognition Software and Scanner. Infrastructure Upgrades • Office automation refresh–PCs and servers. • Enterprise single sign-on. • Business Intelligence Software consolidation, voicemail system replacement. • Microsoft Office software upgrade. • Security fingerprinting system upgrades. Internet and Web Development • Authentication for web applications. • Business Entity Web Pay Application. • Franchise Tax Board directory and internal internet. Would you like to join our business/ technology team and work on some of these projects? Would you like to be part of a team that fosters creativity and innovation? We are looking for forward-thinking IT professionals who can work well in a partnership with businesses and IT. We look for talented technology professionals who understand what our business and customers expect. We also seek professionals who can translate “tech talk” into plain language. Better. Faster. Cheaper. Technology without the fuss. Check out our IT career opportunities at ftb.ca.gov and search for Careers.
SALLY BENNETT / Information Technology
After attending Sacramento State and graduating from MTI college in Computer Operations, Sally’s held a variety of business and information technology positions at FTB. Currently, as the IT Initiatives Coordinator which includes the IT recruitment, Sally recruits future IT leaders for our technical managers to hire!
Contact a recruiter today.
Email: [email protected] Phone: 916.845.3823 (not toll-free)
NOTE: The use of email is not secure. For your security and privacy, do not include your social security number or other personal, confidential information in your message.
Salaries range from $29,760 - $112,668
Information Technology offers the following benefits:
• Continuous technical learning. • An innovative IT culture where creativity, productivity, and professional growth are encouraged, recognized, and rewarded. • Challenging work in an organization that is always looking toward the future at new and emerging technologies. • Collaborate with talented IT professionals.
/ Collections:
Do you enjoy helping people? Do you have strong communication skills, the ability to learn quickly, and a proven track record of success? If you can answer yes to the above questions, we may have the job for you! As a Tax Technician or Compliance Representative, you’ll help people resolve delinquent debt issues by providing them with information and offering solutions. In addition to working with tax issues, you may have the opportunity to work on projects involving vehicle registration fees, court-ordered debts, Industrial Health & Safety debts, varied systems, and administrative functions. Most of our Tax Technicians and Compliance Representatives work directly with taxpayers, either on the phone or in person. The majority of our employees are located at our main office in Sacramento, California, but we also offer assignments at field offices located throughout the state. Collections Training New collectors receive up to eight weeks of formal classroom training and up to a year of onthe-job training in basic collection techniques. Training continues beyond the first year as well. Career Opportunities We’ll give you the training and tools you need to succeed, and we’ll help you launch a career at the Franchise Tax Board that offers tremendous future opportunities in a wide variety of technical and management fields. Your career in Collections provides you with the opportunity to learn many valuable skills that you can use in positions throughout our organization. In Collections, we offer many exciting and varied workloads in the following areas: • Personal income tax. • Corporations. • Court-ordered debt. • Delinquent motor vehicle registrations. As your career advances and your level of expertise increases, you could have the opportunity to rotate to other workloads that include: • Budget monitoring. • Revenue analysis. • Training. • Recruiting. • Special projects. Based on your individual talents and motivation, your career opportunities are truly endless!
“
• Bankruptcy.
FTB encourages me to showcase my individuality while helping taxpayers come into complete compliance. I am able to utilize innovative solutions, along with strong communication skills to resolve my accounts.
Robert S. Mayorga, Tax Technician
”
LISA VASQUEZ / Collections
Lisa began her career with FTB at the entry level Tax Program Assistant classification. Lisa has expanded her job knowledge and skills by working in a variety of positions throughout the department. Lisa is currently a Senior Compliance Representative recruiting for the Accounts Receivable Management Division. She attends various events to recruit quality candidates for positions in multiple program areas of Collections. Lisa values her job at FTB!
Contact a recruiter today.
Email: [email protected] Phone: 916.845.5119 (not toll-free)
NOTE: The use of email is not secure. For your security and privacy, do not include your social security number or other personal, confidential information in your message.
Salaries range from $29,940 - $94,100
Collections offers the following benefits:
• • • • Opportunities for career and personal growth. The opportunity to learn new skills. Extensive training. On-site college courses for advancement.
/ The Culture
Beyond the dollar signs and numbers at the Franchise Tax Board, there is a concerted effort to create a dignified and enjoyable work environment for our employees. The numerous employee development programs, continuous community outreach efforts, and other unique events help to create a culture of which we are proud to be a part. Employee Engagement We are dedicated to tax administration and to the staff that makes it happen. The Franchise Tax Board is a great place to work, contribute, and learn. One of our strategic goals includes creating opportunities for our staff to be the best that they can be through continuous learning. We call the initiative Employee Engagement. Employee Education Reimbursement We offer staff up to $2,500 for education reimbursement each year. Employees can receive up to 50 percent of the cost for tuition, books, and exam fees for both career-related and upward mobility education. This includes courses toward bachelor’s degrees and professional certificates. The FTBNet2 Intranet Our staff has access to all job opportunities, training, resources, and personal development via the FTBNet2 Intranet. Information you need for skills development, jobrelated training, career development, improved business performance, and upward mobility is at your fingertips.
Mentoring and Employee Driven Teams Coaching and mentoring are part of our culture. The greatest resource we have is our staff. All staff are encouraged to maximize use of their talents. We offer the opportunity to join these teams and more. • Department Recruitment Team. • Disabled Advisory Committee. • Accounts Receivable Management Division’s Promoting Employee Development Team. • Mission and Values Team. • Schools Partnership Program. • Public Education Team. • Volunteer Income Tax Assistance (VITA). • VITA-Military. • Tax Counseling for the Elderly (TCE). • Homeowners and Renters Assistance (HRA). • Toastmasters. Employee Development Services Employee development resources are available to all employees. Our staff can explore independently or get help from our Employee Development Section, Career Counselors, Equal Employment Opportunity staff, Leadership Development Forum, Management Development Program,
On-site College Program, Skillsoft Learning Program, Supervisory Block Training Program, and EDS Training Consultants. Individual Development Plans Recognizing we are all unique in the universe, we provide a unique process to identify career goals, education goals, and benefits to our department, its mission, and strategic goals. Employees build their own goals with their supervisor’s guidance and support.
“
Working for the Franchise Tax Board gives me the opportunity to continually grow and successfully meet my career goals. The support and compassion for each other is just amazing. It’s just like having a second family.
Lisa M. Vasquez, Senior Compliance Representative
”
/ Contact Center:
Are you looking for a career that is challenging and interesting, full of opportunities for career and personal growth, and affords you the balance between home and work life? If so, consider becoming a Tax Technician in our Contact Center! We seek enthusiastic and qualified individuals to fill these positions. You can make a difference by assisting California’s taxpayers. Tax Technician As a Tax Technician, you become knowledgeable in the operation of the Franchise Tax Board, making you a desirable candidate for advancement throughout the department. Our Tax Technicians serve a diverse public, from homemakers to corporate executives. We explain income tax laws, help people understand and comply with the process of filing and paying state income taxes, assist with general tax questions and delinquent account calls, and even help with homeowner and renter assistance. We care about what the public thinks and make every effort to maintain and expand our service reputation for professionalism and integrity. We strive to exceed our customers’ expectations by resolving taxpayer issues at the first point of contact: A motto we call, “One & Done.” What can you look forward to when becoming a member of our Contact Center? Many things! As a Tax Technician we provide you with extensive classroom and on-the-job training to ensure you have the best tools to do your job. Our support system of excellent trainers, leads, supervisors, and managers want to ensure your success. We encourage upward mobility and provide the necessary tools to achieve your personal goals. We offer a professional work environment where you are respected and recognized for your contributions. We provide you with a diverse, family-friendly environment and alternative work schedules. Join our Contact Center If you enjoy helping people and want the opportunities available in one of the largest and most respected tax agencies in the nation, the Franchise Tax Board is the place for you. Join our Contact Center and begin your path to success!
Bilingual Representatives: Our Most Valuable Resource 双语代表：我们宝贵的资源 雙語代表：我们寶貴的資源 이중언어 구사직원:귀중한 자원 Representantes Bilingües: Nuestro recurso más valuable Người đại diện song ngữ: tài nguyên qúy trọng của chúng tôi.
YESSIKA RAMIREZ / Contact Center
Yessika earned a bachelor’s degree in psychology from the University of California, Davis and is currently FTB’s Bilingual Recruitment Coordinator. She is pleased to work for a department that values the opinions and contributions of a diverse workforce.
Contact a recruiter today.
Email: [email protected] Phone: 916.845.6399 (not toll-free)
NOTE: The use of email is not secure. For your security and privacy, do not include your social security number or other personal, confidential information in your message.
Salaries range from $29,940- $66,912
Contact Center offers the following benefits:
• Professional working environment. • Excellent training and continual mentoring. • An opportunity to work with innovative technology. • A 9/8/80 alternate work schedule, in which you work 9-hour days and have a day off every other week.
/ Legal:
Are You Interested In: • Professional excellence? • A cutting-edge legal practice? • A commitment to professional development? • Becoming a recognized leader in taxation? • Working in a supportive and flexible work environment? We employ the best in tax law. Join a team with a national reputation for excellence. We are 90 attorneys–all committed to providing quality legal service. We deal with sophisticated issues in state tax law and policy, including the taxation of multijurisdictional businesses. We participate in cases heard in California and federal courts, including the United States Supreme Court. We advise Congress and state legislatures on important tax law issues. We regularly speak at major tax policy conferences throughout the nation. Your role can range from advising on tax law and policy issues to representing the state in administrative appeals to assisting the attorney general’s office in cases before the U.S. Supreme Court —and everything in between. As a Tax Counsel, you: • Develop legal expertise in subject matter areas. • Handle important tax law issues affecting businesses and households throughout California. • Represent the department in tax appeals. • Assist the Attorney General with tax litigation in state and federal courts. • Analyze and draft legislation, rulings, and publications. • Work with the public on tax policy issues. • Act as in-house counsel to a department with over 6,000 employees. • Advise executives, managers, project teams, and the governing body, the Franchise Tax Board. • Act as a hearing officer in tax protest cases. • Act as a settlement officer to settle disputed civil tax liabilities. Our Culture More than just tax law, at the Franchise Tax Board you have an opportunity to find your niche in law and deal with sophisticated issues. When a case is assigned, that case is yours–from the appeals process, all the way to the U.S. Supreme Court. You work alongside and opposite some of California’s top lawyers and enjoy the camaraderie of a talented legal group. Moreover, at the end of the day, you have the satisfaction of knowing your job is about reaching the correct result. We offer you a tremendous opportunity for professional growth. Visit our Legal website. Go to ftb.ca.gov and search for Join Legal. Experience in tax, accounting, finance, business, personnel, and/or bankruptcy is preferred but not required.
BILL GARDNER / Legal
Bill is a Senior Tax Counsel representing the department in general tax matters, including administrative appeals and tax litigation cases. Before joining state service, he was an attorney in private practice and an associate at one of the Big-4 accounting firms. As Legal’s Recruitment Coordinator, Bill’s goal is to recruit the best and brightest legal talent into FTB’s Legal Department!
Contact a recruiter today.
Email: [email protected] Phone: 916.845.3318 (not toll-free)
NOTE: The use of email is not secure. For your security and privacy, do not include your social security number or other personal, confidential information in your message.
Salaries range from $56,000 - $125,000
Legal offers the following benefits:
• 40-hour work weeks. • No “busy season” or mandatory overtime. • Alternate work schedules, such as 9/8/80s, in which you work 9-hour days and have a day off every other week, or 4/10s, in which you work 10-hour days and have a day off every week. • Telecommuting.
/ Accounting:
Are you looking for a career with challenging assignments? Do you enjoy solving puzzles or immersing yourself in a good mystery novel? Do your friends refer to you as their personal financial advisor? If so, we have the career for you in the Accounting and Financial Resources Section! As an accountant trainee, you work on a financial team in a dynamic environment. We provide rewarding career opportunities that offer a variety of options for your professional growth and development. As a member of our team, you collaborate with our business partners throughout the department to provide a wide range of financial services to our customers. As an added benefit, we offer 40-hour work weeks, alternate work schedules, and flexible work hours. Working at the heart of every organization is an accounting area that keeps financial operations running smoothly. Here, that area is the Accounting and Financial Resources Section. As a principal contributor to the state’s general fund, Franchise Tax Board banks over $50 billion every year. We ensure revenues are reported and expenditures are made in accordance with numerous laws and regulations. To achieve this goal, our employees work in one of the following specialties: Accounting Confirms the department’s operations are in accordance with statewide policies and regulations. Prepares the department’s annual financial statements for over 25 funds. Departmental Oversight Provides administrative services and representation to its clients. Plans and monitors the department’s operating expenses budget. Financial Systems and Analysis Manages and maintains the accounting and reporting systems. Provides financial and operational reports to the department.
“
It’s not just about numbers and dollar signs at FTB. There is a community here that makes even the everyday duties feel fresh and rewarding.
Jon Kosiewicz, Accounting Administrator
”
BONNIE LEIDHEISL / Accounting
Bonnie graduated from Morrison University in Reno, Nevada, with a degree in accounting. Bonnie engaged herself in the private sector accounting field, developing her career. Once Bonnie discovered the enticing opportunities that state service offers, she joined FTB, offering over 20 years of accounting expertise. While Bonnie contributes to the success of the Accounting and Financial Resources Section, she actively serves as FTB’s accounting recruiter.
Contact a recruiter today.
Email: [email protected] Phone: 916.845.1121 (not toll-free)
NOTE: The use of email is not secure. For your security and privacy, do not include your social security number or other personal, confidential information in your message.
Salaries range from $38,880 - $89,688
Accounting offers the following benefits:
• 40-hour work weeks. • Development of leadership and management skills. • Flexible schedules. • Opportunities for advancement.
/ How to Apply
A simplified guide to the State civil service exam and hiring process: Look for Exam Information The exam is a preliminary screening tool to pre-qualify you to apply for open positions. To find open exams, go to ftb.ca.gov and search for exams. Read the examination bulletin and identify if you meet the minimum qualifications of the classification. Apply for an Exam Instructions on how to apply for an exam are detailed on the examination bulletin. Complete a State application (STD 678) and mail it to the address indicated on the bulletin by the final filing date. Note: Exams for some jobs require applicants to apply and take the exam via the Internet. See the exam bulletin for details. Prepare for the Exam The examination bulletin indicates the types of testing component(s) used for the exam, such as written tests, structured (oral) interviews, supplemental applications, performance tests, Education & Experience examination (E&E), or an Internet examination. Carefully read the entire bulletin, especially the Scope section that outlines all areas that may be tested.
Receive Exam Results You will receive your examination results letter either in the mail or upon completion of the online examination. Your score, based on your performance in the examination, determines your ranking on an employment list. You may start applying for job openings as soon as you receive notice that you passed your exam. Apply for Job Openings We hire individuals within the top three ranks. Even if you are in lower ranks, you could become reachable as hiring occurs and candidates are removed from the list. Therefore, we encourage you to apply for all jobs you feel you are qualified for. To find your ranking, go to spb.ca.gov and search for eligible list disclosure. On the State Personnel Board’s website, browse job openings for the classification you are on an eligibility list for. Apply by sending your state application (STD 678) to the contact person listed in the job opportunity notice by the final filing date.
Hiring Interview You may be contacted for a hiring interview for the job you applied for. To prepare for your interview, review the duties and responsibilities of the job opportunity notice. If you are not selected, continue applying for additional job openings. Complete Probation Once you have been hired into state service, you serve a probationary period of six months to one year depending on your classification. When you have successfully completed your probationary period, you attain permanent status as a state employee.
California State Tax Compliance: As required by the department’s rules of conduct, all employees of the Franchise Tax Board must be in compliance with the California Revenue and Taxation Code (R&TC). During the background investigation portion of the hiring process, Franchise Tax Board will review return information to verify California state income tax compliance. Any failure to comply with the R&TC may prevent you from being hired by the Franchise Tax Board. If you think you may have any potential tax compliance issues, call 800.852.5711 to resolve them prior to seeking employment with Franchise Tax Board. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records.
/ Planning
Our strategic planning process puts us on a path of continuous improvement throughout the enterprise. The plan itself has evolved over the years into our mission and goals setting the course for our tactical initiatives and projects. We have always recognized that change cannot occur without looking back at lessons learned, our measures of performance, and then looking forward to the ever-changing environment to set our business priorities. Our strategic goals reflect our vision of how we see ourselves creating public value today and in the coming years: 1. Improve Customer Service We commit to providing all customers excellent service. 2. Increase Fairness and Compliance with Tax Law We work to ensure that all taxpayers pay their fair share of taxes— not more, not less—through means that are fair and equitable. 3. Increase Transparency We strive to make our organizational goals and operations more transparent so that our information and processes are more accessible and understandable to taxpayers. 4. Create a Great Place to Work, Contribute, and Learn We strive for a high level of employee engagement and innovation. 5. Demonstrate Operational Excellence We demonstrate operational excellence by delivering efficient, high-quality business results. 6. Protect Taxpayer Information and Privacy Our job of safeguarding confidential information is essential to continued taxpayer confidence and support. Our key performance measures tell us how we achieve success in meeting our goals in three critical areas—revenue, employee engagement, and customer service—making us the best that we can be! If you would like to read the full text of FTB’s Strategic Plan, go to ftb.ca.gov and search for Strategic.
/ Other Opportunities
Student Assistant Salaries range from $8.41-$11.20 (per hour) We find that hiring student assistants is a great way to infuse new talent, techniques, and ideas into our organization. You may work with networked computers and up-to-date software programs. You may contact employers, assist with special projects, and assist individuals, business entities, and taxpayer representatives. Working with fellow employees and mentors, you’ll have the opportunity to gain great work experience and network with others while advancing your business and leadership skills. Being a student assistant gives you a foot in the door. We often hire student assistants upon graduation as full-time employees. When that happens, time spent as a student assistant can be applied to your pension, sick leave, and vacation time. Student assistants also build toward their financial future by participating in a special deferred compensation plan. Seasonal Clerk Salaries range from $8.18-$9.35 (per hour) We recruit from October through January and hire up to 1,000 seasonal clerks from January through March each year to perform a variety of tasks during our peak tax season. Seasonal clerks may work up to nine months per year. To qualify for this position, you must be able to read, write, and speak English, do simple clerical work, and be able to follow oral and written directions. These positions are not subject to the civil service eligibility process that the rest of our classifications are subject to. You simply apply, go through our background check process, tax compliance verification, and, if cleared, receive a start-to-work date. Many of our current permanent employees began their careers as seasonal clerks. This position could provide you the starting point for your new career here at the Franchise Tax Board or for the State of California. Key Data Operator/Supervisor Salaries range from $25,836 - $57,972 (per year) This is an entry-level position where your career progression is encouraged and opportunities to move up into management or technical classifications are available. In addition to using computer-based data entry programs, you’ll use some of the latest image technology, such as high-speed scanners and encoders, to process documents and checks for deposit. If you’re interested in becoming a Key Data Operator, go to the State Personnel Board website at spb.ca.gov to verify the next available date and time for the Key Data Operator exam. This is your first step in joining a team that will provide you with opportunities, challenges, and rewards for a lifetime.
Contact a recruiter today.
Email: [email protected] Phone: 916.845.3650 Email: [email protected] Phone: 916.845.3650 Email: [email protected] Phone: 916.845.3650
NOTE: The use of email is not secure. For your security and privacy, do not include your social security number or other personal, confidential information in your message.
Franchise Tax Board
State of California
FTB Office Locations
Northern California • Oakland • Sacramento • San Francisco • San Jose Southern California • Los Angeles • San Diego • Santa Ana • Van Nuys • West Covina Out-of-State • Chicago, Illinois • Houston, Texas • New York, New York
To begin the application process, go to our website at ftb.ca.gov
FTB 7801M (REV 10-2008)
