4/21/2016
Gmail Email From IRCTC
Sakthivel Panneerselvam <
[email protected]>
Email From IRCTC
1 message
[email protected] <
[email protected]>
To:
[email protected]
Thu, Apr 21, 2016 at 3:02 PM
________________________________________________________________________
This is a system generated mail. Please do not reply to this email ID. If
you have a query or need any clarification you may:
(1) Call our 24hour Customer Care or
(2) Email Us
[email protected]
________________________________________________________________________
Dear Customer,
Thank you for using IRCTC's online rail reservation facility. Your eticket has been booked and the
details are indicated below.
Please take a printout of the Electronic Reservation Slip (ERS)/a screenshot of ERS i.e. Virtual
Reservation Message(VRM) OF YOUR TICKET FROM YOUR Booked Tickets History page .You
have to carry this printout/VRM along with any one from the listed identity cards (Voter Identity Card
/ Passport / PAN Card / Driving License / Photo ID card issued by Central / State Govt /Student
Identity Card with photograph issued by recognized School or College for their students /Nationalised
Bank Passbook with photograph /Credit Cards issued by Banks with laminated photograph)during
train journey in original. Both these will be examined by ticket checking staff on stations/trains for
verification purpose.
Booking details:
PNR No
4631978960
Train No
16179
Train Name
MANNAI EXP
From
MS
To
MQ
Date
2142016
Class
2A
Boarding Point
MS
Reservation Upto
MQ
Quota
Tatkal
Passenger Details:
S#
Name
Age
Sex
Seat/Berth
Coach
Status
1
KHOKILA
046
Female
0027
A1
CONFIRM
Total Fare 00001345
IRCTC
For cancellation of your ticket, please log in to your account, select the PNR you wish to cancel and cancel
your ticket online. Cancellation of your eTicket is possible only on the website www.irctc.co.in, and is NOT
possible on PRS Counters.Cancellation can be done till the time of chart preparation for the train which is
normally 4 to 6 hours before the scheduled departure of the train from the train originating station.(For trains
starting up to 12 in the afternoon the chart preparation is usually done on the previous night).
https://mail.google.com/mail/u/0/?ui=2&ik=134c9b8f64&view=pt&search=inbox&th=154382a3da7833fb&siml=154382a3da7833fb
1/2
4/21/2016
Gmail Email From IRCTC
You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket
as a whole.
For CHANGE OF BOARDING STATION & CHANGE IN NAME customer can now approach the nearest
Railway Reservation Office with ‘ElectronicReservation Slip’ print out and photo identity proof mentioned in the
‘Electronic Reservation Slip’ at least 24 hours before the scheduled departure of train as per existing Railway
rules.
Once you have cancelled your ticket, the fresh details and changes made by you will be available on the
Cancelled eTickets History (as a link to site)The refund amount due to you after cancellation will be credited
back to the same account which you had used for booking the ticket.
Now users can check their refund status online by clicking 'Refund status' link after logging in.If by any reason
you are unable to cancel your ticket on the website till the time of charting and also unable to perform the
journey, please send a mail to
[email protected] at the earliest giving the details of your claim .We will
represent your case with the Railways Claims Wing. However since this is a long drawnout process. If the
user wishes to cancel his Eticket, he can do so till the time of chart preparation for the train (which is normally
4 to 6 hours before the scheduled departure of the train from the train originating station.(For trains starting up
to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other
claims/contingencies on this eticket may be conveyed to us at
[email protected] for processing.
Passengers are advised not to carry inflammable/dangerous/explosive articles as part of their luggage and
also to desist from smoking in the trains.
For any further assistance, please contact us at us at 24*7 Hrs.
Customer Support at 01139340000 or mail us at
[email protected].
Just dial 139 from your landline, mobile & CDMA phones for railway enquiries.
************************Information*****************************
For any enquiries or information regarding your transaction with IRCTC, do not provide your credit/debit card
details by any means to IRCTC. All your queries can be replied on the basis of 10 digit IRCTC Transaction id/
PNR no./User id. can be replied on the basis of 10 digit IRCTC Transaction id/ PNR no./User id. IRCTC does
not store the credit/debit card information in any form during the transaction.
******************************************************************
Warm Regards,
Customer Care
Internet Ticketing
IRCTC
DISCLAIMER The information contained in this electronic message
(including any accompanying documents) is solely intended for the information of the addressee(s) and is
proprietary, confidential or privileged information. This information should not be reproduced or redistributed or
passed on directly or indirectly in any form to any other person. If you are not the named addressee, you are
hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this e
mail or any accompanying document is strictly prohibited and is unlawful. Kindly notify the sender or email to
[email protected] immediately and destroy all copies of this email and any attachments there to. Any views or
opinions expressed in this email are solely those of the sender and may be modified or altered and may not
necessarily reflect the views or policies of IRCTC Ltd. as an organization. IRCTC or its directors/employees
shall not be liable for any damage whether direct/indirect, special or consequential, including loss of revenue or
profit that may rise from or in connection with use of the information based on this mail.
WARNING This email does not tantamount to spamming. IRCTC accepts no liability for any
damage caused by any malware transmitted by this email. The recipient should check this email and any
attachments for the presence of viruses and other malwares. Sender is not responsible for any damage caused
by any virus or alteration of this email by a thirdparty or otherwise.
https://mail.google.com/mail/u/0/?ui=2&ik=134c9b8f64&view=pt&search=inbox&th=154382a3da7833fb&siml=154382a3da7833fb
2/2