Hospitality Sector

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HOSPITALITY INDUSTRY

Hospitality Sector India
Ruchi Jain Sonuto edit Master subtitle style Click Sharma
PGDM-II

Definition

• “The

reception and entertainment of guests, visitors, or strangers with liberality and good will”.
• Oxford English Dictionary

Services

Past
• In1650 Mr. Pascal opened cafe in Paris and

coffee house in London. Boston 1829

• Termand house was 1st class hotel made in • 1960

many individuals owners merge themselves with large chain such as Sheraton, Hilton, Hyatt, holiday inn for franchising by paying a fee 18.19 & 20 cemtury

• History of hotels established in india in

Present Scenario
Ø 'Hotel Industry in India' have supply of

110,000 rooms

Ø India ranks 18th in business travel Ø Visiting foreigners has reached a record 3.92

million

Ø 'Hotel Industry in India' is set to grow at 15%

a year.

Hospitality Sector India – At a Glance
Growth Rate Annual Rise in Room Rates Industry Turn Over
8.8% 25% FY 2009-10: US$ 137.36 (INR 47,889.03 crore)

Expected Export earnings Till US$ 51.4 billion 2019 Direct & Indirect Employment GDP Contribution Employment opportunity
Generated 218,200 jobs in 2011 6.23% 8.78%

Key Players
  Company   Indian Hotels   ITC Welcomgroup   Type of properties   Brands

Luxury, mid-segment and  Taj, Gateway, Vivanta and  budget Ginger Luxury, budget and  heritage hotels ITC Hotel—Luxury  Collection, WelcomHotel— Sheraton, Fortune and  WelcomHeritage Oberoi and Trident

  EIH   Carlson

Business hotels, leisure  hotels and cruises Luxury, business hotels,  economy and cruises

  InterContinental

Radisson Hotels and  Resorts, Park Plaza,  Country Inns & Suites, Park  Inn

Luxury, mid-segment and  InterContinental, Crowne  business hotels Plaza, Holiday Inn, Holiday  Inn Express, Hotel

Market Share captured by Indian hospitality sector
• Taj hotels-25% • Oberio hotels

-17%

• Itc welcome

group-1.1%

• Hotel leela-0.6% • Others-0.5%

Hotel industry in India
Ø Foreign arrivals into India: 5 million appx. Vs. 35 million in

China
• The two nations were on par 2 decades ago at 750,000 arrivals Ø Today, Beijing alone has as many hotel rooms as the whole of

India
Ø India’s luxury rooms availability lower than even smaller East

Asian countries

Future & Potential Growth
• Internationaltourist inflow in India by 2020

would be 10 m the next14 yrs

•  Tourist influx to grow at a CAGR of 6.5% for • share of world tourism: 1.5% by 2010 • Untapped domestic tourist potential • Medical Tourism • Rural Tourism • Wildlife Tourism

Facts and figures
• Tourism is presently the most important civil industry in the world. The hospitality industry is second only to the global oil industry in terms of turnover, and is, by far, the largest employer around the world. • Ten percent of the world's work force is in the tourism industry, and 10 percent of the world's GNP comes from tourism. • In calendar ’05, the country received 3.9m foreign tourists, a jump of 14% over ’04. In ’05, the country earned $6.9bn from inbound foreign tourists, which is more than twice the $3.1bn earned in ’02.

SWOT ANALSYS
WEAKNESS STRENGTHS
Ø Faster GDP growth lack of connectivity. Ø Industrialization. Lake of publicity. Ø Natural heritage Hectic rules Ø India as a of politicians Influence global player Ø Marketing gap.

SWOT ANALYSIS
OPPORTUNITIES THREATS
Ø Health tourism. Poor domestic tourism infra structure Ø Strong in cultural and nature aspects. Political conditions Ø Commercialization of sports and games. Terrorism Ø FDI policy. pollution Increase in Ø Mismatch of supply and demand. Entry of new competitors

a Th nk u Yo ..

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