How to Setup Oxo

Published on January 2017 | Categories: Documents | Downloads: 82 | Comments: 0 | Views: 521
of 16
Download PDF   Embed   Report

Comments

Content

Default :
1.
System :
a.
IP Address : 192.168.92.246
b.
Password : pbxk1064
2.
Operator, including General Mailbox
a.
Password : help1954
3.
OHL/OLD Driver
a.
IP Address : 192.168.92.246
b.
Password : kilo1987

4.
a.
b.
c.
5.
a.
b.

Web admin :
URL :
https://192.168.92.246/services/webapp
Username : installer
Password : pbxk1064
ACD :
Supervisor Console : help1954
Statistic Manager : kilo1987

System Restart :
OMC : System Misc. – System Reset – Cold/Warm – Immediately – Reset
Set : Operator Key – Expert – Reset – Cold/Warm - OK
Parameter :
1. Time Ranges (Normal/Closing hour)
o Set Normal/Restricted time
o Set Manual NR go to attendant group
2. External lines
o List of Access  Dialing : DTMF, Set Link COS : 4
o List of Trunk Group – Set Link COS : 4
o Traffic Sharing & Barring, Rest. /Barring Table ( 2 forbid 0; 3 forbid 00)
o Account Code (ptct : no; user no; cos 3),
3. Subscriber
o For digital sets, features-part 2  enable MF Transparency
o To disable Call Waiting tone; Part 1  Warn tone protection
o Dynamic Routing (Dyn.Rout)
A. Delete all timer 1, timer 2 and destination no for internal and external section.
B. Tick Diversion Apply (if untick, all forwarding will not work properly)
o By default, all user inhibit time ranges (didn’t follow N/R by time)  Part 2
o Set Z (class) for Analog sets which support CLI
o Rest/Barring
o Features – part 2 – trunk assign (only for authorized user)
4. Dialing Plan
o New account code  to access account code
o Hunt Group  Default 540
o Pick Up Group  Default 72
o Lock/Unlock  Default 75 (to unlock add ext. password, default 1515)
o Cancel Callback  Default 63
o User,Attendant Call, Main Trunk Group,Mailing, Programming Mode, Cancel Callback
5. Feature in Conversation
o Callback
o Conference
o Barge In
o Trunk Assign 7  no restriction
6. Attendant group list
7. Hunt group (540)  Mailbox Group
8. Pickup group
9. IP address (Hardware and Limits – IP addresses)

10. Password (System Misc. – Password)
11. Counting - Check Ext. Accounting Activation IP (R5 above)
Special Customize :
1. Flash Timer
o System Misc. – Memory Read/Write – Other Labels – Time Durati
o Replace 3rd value with 52 (650 ms)
o Increment Hex value multiply by 8ms
o Need restart after change this value
2. Conference 2 external calls and 1 extention
o System Misc. – Feature Design – Part 3 – Conference  Unrestricted
o System Misc. – Memory Read/Write – Other Labels – Conferbip = 00
3. Digital Tone
o System Misc. – Memory Read/Write – Other Labels – DialtoMult = 01
4. Save/Backup Software
o OMC – Comm – Read All from PCX – Voice Prompt and Internet Access
o File – Save As
o Comm - Disconnect
o File – Backup – Store
5. System Miscelaneous – Memory Read/Write – Other Label  Account Code digits check
o ACC_Mode = 0  digit by digit checking
o ACC_Mode = x  digit checking after x digits where x = the shortest account code
6. System Miscelaneous – Feature Design
o Part 1 : Tick “Delayed call back for calls on hold”  permanent hold
o Part 5 : Timeout for call back for calls on hold  ring back permanent hold
7. Central Service Global Info
o Activated Email Notification, fill the mail server address
o User – Details – Cent. Serv – Email Notification
o Enable VM notification and delete mailbox on the system
Additional Setup :
1. Automated Attendant
o Add Voice mail hunt group (540) to External lines – list of accesses – detail – call dist.
o Configure automated attendant menu
o Record necessary message with format PCM 8khz 16bit mono.
o System Misc. – Memory Read/Write – Other Labels – AAGrDiaIng = 01 (direct extention
dialing during company greetings)
o System Misc. – Memory Read/Write – Other Labels – AAGrTransf = 01 (transfer to operator
when dialing 0 or 9 during company greetings)
o Voice Processing – general Parameters – off hook delay = 1 s
2. Music On Hold
o System Misc. – Messages & Music – Music On Hold
o Transfer .wav with format 8 bit, 8 kHz, single (mono), and max 2 min.
o Choose Music Source as Recorded Music
2.
Schedule Reset
o System Misc. – Memory Read/Write – Debug Label – Auto_Reset
 00
: 00 = deactivated ; 01 = activated
 00
: 00 = Sunday; 01 = Monday; ….. 06 = Saturday
 00
: 00 = Hour
 00
: 00 = Minute



00

: 00 = Second

Metering using V24.Plugware and Hyper Terminal
1. Connect plugware to UA Port and digital sets to the plugware
2. OMC – User/base station lists - <plugware extention> - details
 V24 – click default
 Counting – Tracking All Calls
3. OMC – Counting – Counting – Ext. Accounting Activatation V24
4. OMC – Counting – Metering Transmission Characteristics – Select plugware extention
5. Unplug the plugware cable from UA port,wait 5 seconds than plug it again
Software License :
Modification Typical – System - Software Key
Main Key  <cpu number>.msl
CTI Key  <cpu number>.csl
Features Installed :
Hardware and Limits – Software Key Features
Software Version :
Data Saving & Swaping – SW Downloading  410/015.005
After Demo License Expired :
 Can’t make outgoing call
 IP Phone will be out of service and forwarded to Voice Mail
Set Replace and Retrieve
Syarat utama yang perlu dilakukan adalah ganti password untuk extention asal maupun tujuan.
Caranya :
- tekan 89 <Programming Mode>
- tekan 4 <Personal Options>
- tekan 1 <Change Password>
- tekan 1515 <Old password> --> defaultnya 1515
- tekan 1234 <New password>
- tekan # atau tombol OK <confirm new password>
Untuk Set Retrieve hanya bisa dilakukan sesama series.
8 series bisa ditukar dengan 9 series maupun sebaliknya, tetapi yang reflexes hanya bisa sesama reflexes.
Caranya :
- tekan 878 <set retrieve>
- tekan no_ext_tujuan
- tekan password_ext_tujuan
Untuk Set Replace digunakan jika pada satu extention digital 9 series ingin merubah jenis handsetnya.
Misal dari 4019 ke 4029.
Caranya
- Cabut Handset lama dan colokan handset baru
- tekan 877 <set replace>
- tekan password

DISA (Direct Inward Service Access)
Company greeting dan free dialing.
1.

System Miscellaneous – Feature Design – Part 3- DISA Message : MSG 2

2.

Subscribers Misc – Preannouncement Messages – MSG2
Rekam greeting dengan format PCM 8khz 16bit mono dan upload ke PBX
Contoh greeting :
Terima kasih telah menghubungi kami, silahkan tekan extention yang ingin Anda tuju atau tekan 0 untuk
bantuan operator.

3.

System Misc – Memory Read/Write – Debug Label – AdsaAnsTim – ubah
menjadi 01
Klik Modify dan Write

4.

External Lines – List of accesses – detail port – Centang DISA.

Outgoing Call Duration (OCD)
Timer untuk outgoing call. Mulai ada di R7.1 keatas.
1. Numbering – Installation Number
Isikan International Prefix dan Intercity Prefix

2. Traffic Sharing & Barring – Outgoing call duration classes
Set timer berdasarkan masing-masing level. Misal Level 1 untuk Staff, Level 2 untuk Supervisor, Level
3 untuk Manager, No limit untuk Direktur

3. User/Base Station Lists – detail user – Rest/Barring – OCD Class Level

Bypass Diagram for Analog trunk when power failure.
Only work for first analog trunk port for each module.

IBS Installation
Terminal Block :
Port 1-2 : IBS Master
Port 3-4 : IBS Slave
Notes :
If using Master and slave configuration,
IBS Master must connect to UAI odd port ex.
Port 3 and the IBS Slave must connect to UAI
even port ex. Port 4
DECT Registration
1. User/Base Station Lists – ADD – DECT/PWT Handset
 Number of devices : 1  fill with how many DECT you wish to register
2. User/Base Stations Lists, change the extention number for the new DECT handset
3. User/Base Station Lists – GAP Reg.
4. On the DECT handset, when the phone in the off state
 Press Hang Up
, Off Hook
and Power
 Select option 4. EEPROM Reset
 Press OK
 System 1 Auto Install ?  Press OK
 Launch subscription ?
 PressOK
5. In the Gap Registration,
 select extention number in unassigned Handset
 select Unassigned IPUI
 Click Assign

6.

Repeat Step 3 and 4 until all DECT handsets registered.

at the same time

How to Change STD_Wait_Tone with STD_Busy_Tone
1. Find address : Other Labes – I_TONES  Ex. 089A1044
2. Use Hex Calculator : Add Offset Hex with I_TONES
 STD_Busy_Tone : 60 + 089A1044 = 089A10A4
 STD_Wait_Tone : 120 + 089A1044 = 089A1164
3. Open Numeric Address : STD_Busy Tone 089A10A4 with Len 32

4. Open Numeric Address : STD_Wait_Tone 089A1164 with Len 32

5. Change the number in STD_Wait_Tone with STD_Busy_Tone
6. Warm Restart

How to set GSM/CDMA Modem using Analog Trunk
1. External Lines – List Of Accesses
a. Set Link - Cos : 2
b. Dialing : DTMF
2. External Lines – List Of Trunk Groups
a. Put Analog trunk port which connect to the modem into 1 trunk group and give name into it
b. Set Link-COS : 2
3. Numbering – Dialing Plan
a. Main Trunk Group
9
9
ARS Drop No
4. ARS – Trunk Groups List
a. List ID 1 : add Main trunk group (Index 1)
b. List ID 2 : add trunk which connect to Modem and give Char (F)
5. ARS – Automatic Routing Prefixes

How to set VOIP Trunk
------------------------------------Site A : 100-199
192.168.92.246

Site B : 200-299
192.168.92.200

Site A
1. Hardware and Limit – Lan IP Configuration
a. Set Ip address and Gateway based on the network
2. Voice Over IP - Voip Parameter
a. Number of VoIP-Trunk Channels : at least 1
b. Gateway – H.323 End of dialing Timeout : 5
c. End of dialing table used
3. Numbering – End of dialing Table
a. Prefix : 2
counter : 3
 3 digit number with prefix 2
4. External Lines – List Of Accesses - VOIP
a. Set Link - Cos : 4
5. External Lines – List Of Trunk Groups
a. Put VOIP port into trunk group, ex. 500 and give name VOIP
b. Set Link-COS : 4
6. Numbering – Dialing Plan :
a. Internal Numbering :
User
100
199
100
Secondary Trunk Group
200
299
ARS
b. Private Dialing :
User
100
199
100
7. ARS – Trunk Groups List
a. List ID 1 : add trunk 500 and give Char (V)
8. ARS – Automatic Routing Prefixes

Drop No
Keep Yes
Drop No

9. Right Click and select IP Parameters

Site B
1. Step 1 till Step 5 same as above Except for Step 3 Set Prefix : 1 and counter : 3
6. Numbering – Dialing Plan :
a. Internal Numbering :
User
200
299
200
Secondary Trunk Group
100
199
ARS
b. Private Dialing :
User
200
299
200
7. Same as Above
8. ARS – Automatic Routing Prefixes
9. Right Click and select IP Parameters

*) Number of VoIP Subscriber channels ------ untuk koneksi dengan IP Phone

Drop No
Keep Yes
Drop No

How to connect two system with E1 trunk (30 channels)
 Need 2 boards PRA-T2 or DLT2. For PRA-T2 Board, need to solder on strap 2



Wiring Diagram : Cross Pin 1-2 with 4-5



Dialing Plan :

User : System A (Master) : 100 – 199System B (Slave) : 200 – 299

System A :
1. External Lines – List Of Accesses :
a. Set Link-COS – Traffic Sharing :4
b. No of B-Channel : 30
c. Assignment : Antecendant
d. Collision : Master
e. Layer1/Layer2 Mode : Network
2. List Of Trunk Groups :
a. Put DLT2 into one of trunk group and give name DLT2 channel 30.
b. Link-COS : 4
3. Numbering – Dialing Plan :
a. Internal Numbering :
Secondary Trunk Group
200
299
ARS Keep Yes
b. Private Dialing :
User
100
199
100
Drop
4. Numbering - ARS Trunk Group Lists
a. List ID 1 : Add the trunk group which have name DLT2
5. Numbering - ARS – Automatic Routing Prefixes
Activation
Network
Prefix Range Substitute
TrGrpList
Called
Yes
Priv
2
00-99
2
1
hom
System B :
1. External Lines – List Of Accesses :
a. Set Link-COS – Traffic Sharing : 4
b. No of B-Channel : 30
c. Assignment : Descendant
d. Collision : Slave
e. Layer1/Layer2 Mode : User
2. External Lines – Protocols - ISVPN : Node Number : below 255
3. List Of Trunk Groups :
a. Put DLT2 into one of trunk group and give name DLT2 and channel 30.
b. Link-COS : 4
4. Numbering – Dialing Plan : (Main trunk in System A)
a. Internal Numbering :
Secondary Trunk Group 100
199
ARS Keep Yes

Main Trunk Group
9
9
ARS Keep Yes
b. Private Dialing : User
200
299
200
Drop
5. Numbering - ARS Trunk Group Lists
a. List ID 1 : Add the trunk group which have name DLT2
6. Numbering - ARS – Automatic Routing Prefixes
Activation
Network
Prefix Range Substitute
TrGrpList
Called
Yes
Priv
1
00-99
1
1
hom
Yes
Priv
0
0
1
hom
Yes
Priv
9
9
1
hom
Note :
1. Busy akan overflow ke line berikutnya
2. Jalur putus, secondary call akan overflow ke line berikutnya
3. ISDN sebagai trunk------ centang public trunk

Multiple Automated Attendant (MLAA)
1. MLAA Setup




Hapus Hunt Group di Internal Dialing Plan
Masukkan jumlah MLAA port (min 2)
Buat Hunting Group MLAA (ex : 548) dan Masukkan DID/DDI Number

2. MLAA Voice Messages

Note :
*Rekam beberapa pesan suara untuk greeting, dan main menu, dan closing
Format suara 8Khz 16bit mono
Format penamaan file <language/kolom>00<fungsi/baris>.wav
Contoh :
1001.wav adalah file untuk Language 1 Greeting
1002.wav adalah file untuk Language 1 Main Menu

3. MLAA Service
a. Isi label untuk Tree 1 dan Klik kanan Add Menu
b. Masukkan Welcome message (Greeting) dari rekaman Greeting diatas

c. Klik Menu dan isi labelnya
d. Masukkan Menu announcement dari rekaman Main menu diatas

e. Klik pada pilihan angka dan pilih Type of Action

4. MLAA Menu Option - Line Parameters
Pilih Hunt group MLAA dan arahkan ke masing-masing treenya.

5. External Line – List of access – detail port – Call Dist. - isikan hunt group MLAA

Sponsor Documents

Or use your account on DocShare.tips

Hide

Forgot your password?

Or register your new account on DocShare.tips

Hide

Lost your password? Please enter your email address. You will receive a link to create a new password.

Back to log-in

Close