Recruitment Process on Emerging Communications Limited
AHSANULLAH UNIVERSITY OF SCIENCE
AND TECHNOLOGY
(School of Business)
Assignment # 1
Human Resource Management
TOPIC: Recruitment Process on Emerging
Communications Limited
Submitted to
Professor Mohiuddin
Submitted by
Md. Rashedul Islam
ID- 12.01.51.081
Masters of Business Administration
30th January 2012
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Recruitment Process on Emerging Communications Limited
ACKNOWLEDGEMENT
All praises to Almighty Allah, the most Gracious, the most Beneficent and
the most Merciful, who enabled me to complete this assignment.
I feel great pleasure in expressing my since gratitude to my teacher, for
his guidance and support for providing me an opportunity to complete my
Project.
My special thanks and acknowledgments to Mr. Shaibal Shahriar
(Manager,ECL) for providing me all relative information, guidance and
support to compile the study at Emerging Communications Limited.
I will keep my hopes alive for the success of given task to submit this
report to my honorable teacher Mohiuddin, whose guidance; support and
encouragement enable me to complete this assignment.
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Recruitment Process on Emerging Communications Limited
EXECUTIVE SUMMARY
“The today’s world moves at neck breaking speed & it
calls for a decisive action”
“Quantum Leap thinking”
The culture is one in which every employee is treated as if
he or she is the most significant person in the company
regardless of his position. Excellence is demanded from
everyone at the company from assembly line workers to
the CEO. There is a saying that the only constant thing in
life is the change. It is a natural phenomenon that every
individually responds negatively to the changes in the
normal settings. Normally the changes in the strategies
encourage developing new conflicts among the employees
and with the management this is the actual problem we
studied in my report.
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Recruitment Process on Emerging Communications Limited
Table of Contents
Page No
Title page
01
Acknowledgement
02
Abstract
03
Table of contents
04
Introduction to the issue
05
Practical study of organization
9
Data collection methods
17
SWOT analysis
16
Conclusion
20
Recommendations
21
References
22
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Recruitment Process on Emerging Communications Limited
Introduction to Topic
Recruitment
“Recruitment refers to the process of attracting, screening, and selecting
qualified people for a job”
For some components of the recruitment process, mid- and large-size
organizations often retain professional recruiters or outsource some of the
process to recruitment agencies.
Types of Recruitment:
Recruitment is of two types,
1.Internal Recruitment
“Internal Recruitment a recruitment which takes place within the concern
or organization”
Internal sources of recruitment are readily available to an organization.
Internal sources are primarily three - Transfers, promotions and Reemployment of ex-employees. Re-employment of ex-employees is one of
the internal sources of recruitment in which employees can be invited and
appointed to fill vacancies in the concern. There are situations when exemployees provide unsolicited applications also.
Internal recruitment may lead to increase in employee’s productivity as
their motivation level increases. It also saves time, money and efforts. But
a drawback of internal recruitment is that it refrains the organization from
new blood. Also, not all the manpower requirements can be met through
internal recruitment. Hiring from outside has to be done.
There are three sources of Internal Recruitment
a. Transfers
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Recruitment Process on Emerging Communications Limited
b. Promotions (through Internal Job Postings) and
c. Re-employment
of
ex-employees
- Re-employment of ex-
employees is one of the internal sources of recruitment in which
employees can be invited and appointed to fill vacancies in the
concern.
There
are
situations
when
ex-employees
provide
unsolicited applications also.
2. External Recruitment
“External sources of recruitment have to be solicited from outside the
organization “
External sources are external to a concern. But it involves lot of time
and money. The external sources of recruitment include - Employment
at factory gate, advertisements, employment exchanges, employment
agencies, educational institutes, labor contractors, recommendations
etc.
There are following ways of External Recruitment,
a. Employment at Factory Level - This a source of external
recruitment in which the applications for vacancies are
presented on bulletin boards outside the Factory or at the
Gate. This kind of recruitment is applicable generally where
factory workers are to be appointed. There are people who
keep on soliciting jobs from one place to another. These
applicants are called as unsolicited applicants. These types of
workers apply on their own for their job. For this kind of
recruitment workers have a tendency to shift from one factory
to another and therefore they are called as “badli” workers.
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Recruitment Process on Emerging Communications Limited
b. Advertisement - It is an external source which has got an
important
place
in
recruitment
procedure.
The
biggest
advantage of advertisement is that it covers a wide area of
market and scattered applicants can get information from
advertisements. Medium used is Newspapers and Television.
c. Employment Exchanges - There are certain Employment
exchanges which are run by government. Most of the
government
through
undertakings
such
government
exchanges.
agencies
has
and
concerns
Now-a-days
become
employ
people
recruitment
compulsory
in
through
employment exchange.
d. Employment Agencies - There are certain professional
organizations which look towards recruitment and employment
of people, i.e. these private agencies run by private individuals
supply required manpower to needy concerns.
e. Educational Institutions - There are certain professional
Institutions which serve as an external source for recruiting
fresh graduates from these institutes. This kind of recruitment
done through such educational institutions is called as Campus
Recruitment. They have special recruitment cells which help in
providing jobs to fresh candidates.
f. Recommendations - There are certain people who have
experience in a particular area. They enjoy goodwill and a
stand in the company. There are certain vacancies which are
filled by recommendations of such people. The biggest
drawback of this source is that the company has to rely totally
on such people which can later on prove to be inefficient.
g. Labor Contractors - These are the specialist people who
supply manpower to the Factory or Manufacturing plants.
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Recruitment Process on Emerging Communications Limited
Through these contractors, workers are appointed on contract
basis, i.e. for a particular time period. Under conditions when
these contractors leave the organization, such people who are
appointed have to also leave the concern.
Recruitment Process
Job analysis
The proper start to a recruitment effort is to perform a job analysis, to
document the actual or intended requirement of the job to be performed.
This information is captured in a job description and provides the
recruitment effort with the boundaries and objectives of the search.
Oftentimes a company will have job descriptions that represent a
historical collection of tasks performed in the past. These job descriptions
need to be reviewed or updated prior to a recruitment effort to reflect
present day requirements. Starting recruitment with an accurate job
analysis and job description ensures the recruitment effort starts off on a
proper track for success.
Sourcing
Sourcing involves 1) advertising, a common part of the recruiting process,
often encompassing multiple media, such as the Internet, general
newspapers, job ad newspapers, professional publications, window
advertisements, job centers, and campus graduate recruitment programs;
and 2) recruiting research, which is the proactive identification of relevant
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Recruitment Process on Emerging Communications Limited
talent who may not respond to job postings and other recruitment
advertising methods done in #1. This initial research for so-called passive
prospects, also called name-generation, results in a list of prospects who
can then be contacted to solicit interest, obtain a resume/CV, and be
screened (see below).
Screening and selection
Suitability for a job is typically assessed by looking for skills, e.g.
communication, typing, and computer skills. Qualifications may be shown
through résumés, job applications, interviews, educational or professional
experience, the testimony of references, or in-house testing, such as for
software knowledge, typing skills, numeracy, and literacy, through
psychological tests or employment testing. Other resume screening
criteria may include length of service, job titles and length of time at a
job. In some countries, employers are legally mandated to provide equal
opportunity in hiring. Business management software is used by many
recruitment agencies to automate the testing process. Many recruiters
and agencies are using an applicant tracking system to perform many of
the filtering tasks, along with software tools for psychometric testing.
Selection
“Employee Selection is the process of putting right men on right job”
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Recruitment Process on Emerging Communications Limited
It is a procedure of matching organizational requirements with
the skills and qualifications of people. Effective selection can be
done only when there is effective matching. By selecting best
candidate for the required job, the organization will get quality
performance of employees. Moreover, organization will face less
of absenteeism and employee turnover problems. By selecting
right candidate for the required job, organization will also save
time and money. Proper screening of candidates takes place
during selection procedure. All the potential candidates who
apply for the given job are tested.
But selection must be differentiated from recruitment, though
these are two phases of employment process. Recruitment is
considered to be a positive process as it motivates more of
candidates to apply for the job. It creates a pool of applicants. It
is just sourcing of data. While selection is a negative process as
the inappropriate candidates are rejected here. Recruitment
precedes selection in staffing process. Selection involves
choosing the best candidate with best abilities, skills and
knowledge for the required job.
Selection Process:
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Recruitment Process on Emerging Communications Limited
The Employee selection Process takes place in following orderPreliminary
Interviews-
It
is
used
to
eliminate
those
candidates who do not meet the minimum eligibility criteria laid
down by the organization. The skills, academic and family
background, competencies and interests of the candidate are
examined during preliminary interview. Preliminary interviews
are less formalized and planned than the final interviews. The
candidates are given a brief up about the company and the job
profile; and it is also examined how much the candidate knows
about the company. Preliminary interviews are also called
screening interviews.
Application blanks- The candidates who clear the preliminary
interview are required to fill application blank. It contains data
record
of
the
candidates
such
as
details
about
age,
qualifications, reason for leaving previous job, experience, etc.
Written
Tests-
Various
selection
procedure
are
written
aptitude
tests
test,
conducted
intelligence
during
test,
reasoning test, personality test, etc. These tests are used to
objectively assess the potential candidate. They should not be
biased.
Employment Interviews- It is a one to one interaction
between the interviewer and the potential candidate. It is used
to find whether the candidate is best suited for the required job
or not. But such interviews consume time and money both.
Moreover the competencies of the candidate cannot be judged.
Such interviews may be biased at times. Such interviews should
be conducted properly. No distractions should be there in room.
There should be an honest communication between candidate
and interviewer.
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Recruitment Process on Emerging Communications Limited
Medical examination- Medical tests are conducted to ensure
physical fitness of the potential employee. It will decrease
chances of employee absenteeism. But in general Emerging
Communications Limited does not require it.
Appointment Letter- A reference check is made about the
candidate selected and then finally he is appointed by giving a
formal appointment letter.
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Recruitment Process on Emerging Communications Limited
Practical Study of the
Organization
Limited
About Emerging Communications
Emerging Communications Limited is Bangladesh Based
Outsourcing and Consultancy Company. This company is a sister
concern of emerging group.
Emerging Communications Ltd. (ECL) collaborates with our
clients to help them become high-performance businesses. We
provide outstanding customer experience at every single
opportunity. And we are always on the lookout for what’s next
for our clients and their customers. Partnering with us, you have
been able to arrive at the market with new ideas, and new ways
of conducting business. We are also a people company. We help
every employee develop to their fullest potential which
ultimately results in a greater quality of work. ECL can work
together with you as your strategic partner, with the right
insight, customized solutions and support to help your business
transform, making your business functions simpler, efficient and
even better.
Mission
and
Vision
Communications Limited
of
Emerging
Mission
Leading outsourcing brand to transform the world.
Vision
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Recruitment Process on Emerging Communications Limited
Energize clients around the world improve their
business performance.
Practical Study of the
Organization with respect to
the Issue
Recruitment and Selection process of
Emerging Communications Limited
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Recruitment Process on Emerging Communications Limited
JOB ANALYSIS AND PREPARATION OF JOB
DISCRIPTION
JOB ANALYSIS
When hr department is asked or demand for more employees in any
other department, the activity HR department performs that first
they
compile
the
whole
job
duties, responsibility grade, work unit
and placement and afterwards they prepares the job description.
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Recruitment Process on Emerging Communications Limited
Job description
A single job description is prepared for two purpose, first they use it to
publish it in the local newspaper which have a nationwide network and
secondly they use the same job description for the website where the
online application facility for the new employment. Job description they
prepare for the newspaper has a slight difference from the job
description they have on their website. Job description they prepare for
the newspaper is very simple but the components they have in this job
description are as follows,
Job title: Includes the job title for which it is being advertised
Department: For which department the job is required
Responsibilities: Includes the key areas to perform, autonomy and
power.
Specification: Includes the basic skills, knowledge, ability, experience
and educational background
Gender: They specify the gender for the particular
Working location: Sites where he/she has to place for job
At the end the HR department specify the address of their particular
regional head office and main head offices for these advertisement
where the candidates send their resumes.
Recruitment and Selection
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Recruitment Process on Emerging Communications Limited
Group/organization always formed with two or more than two people.
For this reason
hiring of the people from different sources is very
necessary and important on its side. Because its (recruitment/selection
procedure) performance further leads the organization to success or
failure that how they are recruiting people whether it from within the
organization
uses
different
or
outside
kind
the
organization.
Every
organization
of methods and techniques for hiring the people.
In human resource language we can say that,
People are most valuable assets for any organization
Recruitment Procedure
Emerging Communications Limited Pakistan as it is said that they are
new here in Pakistan market and they are facing too many challenges,
in which the hiring of the people is very important still the activity of
hiring the people after its establishment of 6 months is going on, the
most acceptable reason for this, it is on the growth stage of its product
development, we know that with the establishment of the its network
they have to hire more and more workers/ executives and managers on
their side, Different methods they are using for hiring their employees
are as follows,
Internal recruitments
Internal recruitment stands for the recruitment within the organization,
as they are newly established business they do not have any kind of
internal recruitment still they are
focusing on hiring the people from
outside.
External recruitment
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Recruitment Process on Emerging Communications Limited
External
recruitment
employees
from
stands
for
the
recruitment
of
the
other source/externally. They perform different kind
of steps in this category, For the external recruitment first the need for
the new employment is created or if it is being demanded by any
department. Human resource department first identifies the need of
that job, particular
required
its
expenses in hiring that
employee(s), time
for its training and orientation in Emerging Communications
Limited Pakistan. After the approval of the manager of human resource
department, different methods they adopt for the external recruitment
are as follows,
Advertisement through news paper:
Emerging
Communications
Limited
Pakistan
also
has
jobs
advertisements through newspaper. In news paper they mention proper
job title, job descriptions,
placement,
experience
required,
educational requirement are also mentioned there and time and date
for leaving the required documents and place to where these documents
are to leave.
Advertisement through official website of Emerging
Communications Limited
Emerging Communications Limited also gets the job applications from
net through its official web site of organization. There is formal network
or database has been formed for online applications and people can
leave their resumes their on net and they are assigned with specific
resume number and they have facility of being edited it afterwards and
beside it there is also option of currently offering jobs anywhere in
Emerging Communications Limited is also presented there and people
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Recruitment Process on Emerging Communications Limited
are given option to apply for their particular job at the time when they
required to.
Online recruitments
There is also a third method that Emerging Communications Limited
adopt and it is online recruitment. The persons who are interested in job
can make their account on Emerging Communications Limited website
and can upload there resume. Emerging Communications Limited also
takes help in recruitment process through these online accounts.
SELECTION PROCEDURE
After Recruitment, the HR managers again work together to shortlist the
applications. This is done by carefully going through all the application
and by giving different weightage to the following criteria
Quality of early schooling
Grade obtained
Extra Curricular activities
Overseas travel and education
Age
Target University
Relevant experience
The HR Department then issue call letters to the short listed candidates
along
with blank application forms by Date, time and venue
for the preliminary interview is
advised and candidates are asked to
bring along completed application forms. Panel of HR and line
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Recruitment Process on Emerging Communications Limited
management carries out competency-based interviews focusing on
functional skills and managerial and supervisory skills.
After the preliminary interview is cleared people applying for different
jobs
are
tested
in
different
ways.
The
following
management
competencies are assessed by a panel of cross functional assessors In
the case of management selection:
Communication skills
Resource management
Rational decision making
Influencing
Creative thinking
Business development
Resource management
Rational decision making
The HR department is responsible for overall administration of the
assessment centre
including
training
of the assessors. The HR
department provides details of remuneration package
conditions of service.
and
terms and
The HR department also prepares appointment
letter, service agreement and finalizes other documentation for service
record.
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Recruitment Process on Emerging Communications Limited
SWOT analysis
Emerging Communications Limited is a
leading outsourcing company
having different department. recruitment and selection process is don
by HRM .according to my topic which is “Employees Recruitment and
Selection process “ there is many strengths , weakness, opportunities
and threats were found in Emerging Communications Limited these are
given below.
Strength:
Internal recruitment
Effective HRM for external recruitment and selection.
Weakness:
Selection through reference
Third party contractual
Opportunities:
Unemployment
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Recruitment Process on Emerging Communications Limited
Threats:
Negligent hiring
Biased
Conclusion
The topic which was assign was “Employees Recruitment and Selection
process “
For every organization recruitment and selection Is very important
because human capital is a basic asset for an organization.
If organization does negligent hiring then that person can give loss to
the organization.
So it is important for an organization that the pure and fair hiring should
take place.
I have selected Emerging Communications Limited for my study
because currently I am working here. I have concluded in my study that
Emerging Communications Limited mostly adopt internal Recruitment
for the further selection process. For external Recruitment there is an
effective HRM department that does external Recruitment form its
standard procedure. But there is a need of innovation in that process.
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Recruitment Process on Emerging Communications Limited
Recommendation
For making the Recruitment and Selection process more accurate
Emerging Communications Limited must have to take following steps,
Monitoring and measuring performance
Developing the capacity to perform
Don’t fully depend on Recruitment and Selection Agencies
Should bi avoid from Reference hiring
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Recruitment Process on Emerging Communications Limited
Reference
HR Department of Emerging Communications Limited.
http://www.eclbd.com.
http://www.eclbd.com./careers/whyEmerging Communications
Limited.php
EMERGING COMMUNICATIONS LIMITED