HR
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HUMAN RESOURCE ADMINISTRATOR QATLAQ NABI 1/2 Musgrave Crescent, Coconut Groove, Darwin NT 0812 [email protected] Cell: 0414280501
CAREER SUMMARY . An Australian permanent resident with over 8 years of diversified experience o f HR Management, training and teaching . As a volunteer coordinator at Kenmore Meals on Wheels in Brisbane provided vol unteer inductions for supervisors and volunteers and conducted training need analysis . As a volunteer receptionist at Scouts QLD, attended all incoming phone calls a nd guests arrivals. . As HR Officer of Peshawar Medical Imaging, I was responsible for HR Recruitmen t, HR development and training and worked as a team member . Served as team member on numerous projects for providing teaching services . Extensive experience to lead teams or work on own initiative for providing var ious services
SKILLS . Effective interpersonal communication with culturally diverse work force and n egotiating skills coupled with organizational and time-management abilities . Computer skills (MS Office) . Skilled in focus on continuous work & processes improvement . Skilled in HR recruitment, Industrial relations, HR development, training and performance evaluation . Team worker with ability to work on my own initiative independently, or as a p art of a team . Ability to maintain high degree of accuracy and close attention to quality & d etail . Maintained close relationships with internal and external clients to pursue or ganizational objectives . Effective communicator with stakeholders to provide accurate reporting and inf ormation regarding ongoing projects or activities . Excellent working abilities under tight time frames/ schedules . Exceptional prioritizing skills and meeting deadlines . Understanding of ethics, quality assurance, code of conduct and procedures and standards according to organizational culture
ACCOMPLISHMENT AND ACHIEVEMENTS . Developed feedback and monitoring system based on KPI s thus improving new recru iter performance by 20% . Implemented train the trainer concept thus ameliorating the overall training sta ndard, Safety and Quality . Special Base Commander Commendation Certificate for devotion to duty and valua ble services rendered to Pakistan Air Force Base Islamabad in 1998 . Remained yoga instructor at the ladies club in Pakistan Air Force . Special President KIET Certificate for Distinguished Academic Performance Direc tor s Honors Badge . Selected by President of Pakistan for study tour to China with international stu dents . Third position in SSC exam conducted by Federal Board of Intermediate & Second ary Education, Islamabad . Selected as an host for international students visiting Pakistan . Awarded as the most co-operative student of the school . Lead vocalist in the first SAARC games hosted by Pakistan
PROFESSIONAL EXPERIENCE HR Volunteer Coordinator, KMOW, Kenmore Brisbane Sep, 2012 till April, 2013 . Maintained very strong co-ordination between President, Vice president, superv isors and volunteers . Carried out volunteer recruitment based on defined recruitment processes like motivation, willingness to undertake responsibility, devotion, age and driving skills etc . Responsible for short listing, recruiting and selection of new volunteers thro ugh various advertisement campaigns . Addressed queries from new customers and new volunteers . Employed in conformity with the existing vacancies, skills and strengths of ne w volunteers . Organized piggy back introductory runs for new volunteers and conducted induct ion sessions including organizational procedures, processes, standard work instructions, reta ining confidential information as well as OH&S and legislative regulations . Maintained database and rosters of volunteers in MS Excel . Coordinated HR employment in shifts and provided support to daily operations . Maintained effective network with local schools and community for new recruits inductions . Actively participated in weekly meetings by taking minutes, analyzed customer feedback and organized improvements in HR employment . Used daily plans to verify the daily portion of the weekly plan with operation s, made adjustments required to meet the targets . Evaluated HR performance and carried out training need analysis with continuou s focus on improvement . Enjoyed and maintained excellent relationships with volunteers and supervisors keeping in mind that the retention of an proficient employee holds vital meanings for the success of an organisation, updated and maintained emergency volunteer list and coordinated shifts of volunt eers in case of absence . Liaised with external providers of service . Supervise stationary supplies run errands to purchase stationary & kitchen sup plies, and post items Volunteer receptionist at Qld scouts association Sep, 2012 till Apr, 2013 . Assisted in visitor inquiries about the company, directing visitors to appropr iate contacts, sorting mail, answering incoming calls, and arranging appointments for guests to meet co mpany staff . Assisted in creating and maintaining spreadsheets, creating word documents, me rging documents for mailing, entering formulas into spreadsheets, and entering data in customer rela tions database
HR Administrator, Peshawar Medical Imaging, Karachi Apr 2008 till Jun 2012 . Maintained effective communication channels and relationships with culturally diverse set of people hailing from different provinces with different cultural backgrounds and languag es . Kept on going and continuous relationships with other HR Administrators as wel l specialized work force like Magnetic Resonance Imaging (MRI) and CT scan technologists and technicians . Carried out recruitment and selection of various staff of the organization . In close consultation and co-ordination with General Manager managed about 15 MRI technicians and technologists and other staff, processed their appraisal and probationary report s and worked as a team leader . Planned training and refresher courses for technicians on imaging systems and trouble shooting . Based on culturally diversification of work force maintained effective coopera tion amongst the employees thus employing flexibility and effective organizational control and co -ordination . Effectively handled employees grievances by assessing mediation and terminatio n requirements . Remained instrumental in development an on line reporting system for patient r eports . Formulated and reviewed organizational policies related to HR . Developed feedback and monitoring system comprising of various key performance parameters(KPI s) . Advised various corrective and preventive measures to top level management rel ated to HR . Based on previous month key performance indicators formulated monthly evaluati on plan . Managed staff bookings including air tickets, rent a car and other bookings an d maintained travel registers . Provided general assistance with banking Instructor and Administrator, Fizaia College, Islamabad Jun 2005 to Nov 2008
. Undertook 12 to 18 classes per week as instructor for the students of grade 9 & 10 of Fizaia Inter College PAF Base, Islamabad teaching Pakistan Studies and English . Developed academic curriculum and training flow chart for these classes . Remained instrumental in development of computer based training environment us ing advanced animation and visual aids for increased learning value . Developed lesson plans using interactive learning through experience sharing, group discussions, formal presentations and exercises for students . Formulated a feedback system for monitoring the faculty performance and traini ng standard . Carried out administrative tasks including filing, archiving, photocopying, sc anning, updating documentation and data entry . Prepared agenda in advance, assisted with content development, coordinated mee tings, produced & distributed accurate minutes and follow progress of action items
EDUCATION
Diploma in HR (2008-2011) Karachi Institute of Economics & Technology (KIET)
Bachelor s of Arts Punjab University, Lahore
REFERENCES Mandy Shapland Vice President KMOW Kenmore, Brisbane Tel: (07) 32028215 Sardar Ijlal Managing Director Peshawar Medical Imaging
Dabgari Gardens, Karachi Cell: 0092-300-8592900 Tel: 0092-91-2592839 Email: [email protected]
Dr. Amir Hasan Associate Professor Air University & National University of Science & Technology (NUST) Islamabad Cell: 0092-300-2299858 Email: [email protected]
Ehtisham Nabi (Personal) Project Manager AECOM Email: [email protected] Mob: 0412 278 157
CAREER SUMMARY . An Australian permanent resident with over 8 years of diversified experience o f HR Management, training and teaching . As a volunteer coordinator at Kenmore Meals on Wheels in Brisbane provided vol unteer inductions for supervisors and volunteers and conducted training need analysis . As a volunteer receptionist at Scouts QLD, attended all incoming phone calls a nd guests arrivals. . As HR Officer of Peshawar Medical Imaging, I was responsible for HR Recruitmen t, HR development and training and worked as a team member . Served as team member on numerous projects for providing teaching services . Extensive experience to lead teams or work on own initiative for providing var ious services
SKILLS . Effective interpersonal communication with culturally diverse work force and n egotiating skills coupled with organizational and time-management abilities . Computer skills (MS Office) . Skilled in focus on continuous work & processes improvement . Skilled in HR recruitment, Industrial relations, HR development, training and performance evaluation . Team worker with ability to work on my own initiative independently, or as a p art of a team . Ability to maintain high degree of accuracy and close attention to quality & d etail . Maintained close relationships with internal and external clients to pursue or ganizational objectives . Effective communicator with stakeholders to provide accurate reporting and inf ormation regarding ongoing projects or activities . Excellent working abilities under tight time frames/ schedules . Exceptional prioritizing skills and meeting deadlines . Understanding of ethics, quality assurance, code of conduct and procedures and standards according to organizational culture
ACCOMPLISHMENT AND ACHIEVEMENTS . Developed feedback and monitoring system based on KPI s thus improving new recru iter performance by 20% . Implemented train the trainer concept thus ameliorating the overall training sta ndard, Safety and Quality . Special Base Commander Commendation Certificate for devotion to duty and valua ble services rendered to Pakistan Air Force Base Islamabad in 1998 . Remained yoga instructor at the ladies club in Pakistan Air Force . Special President KIET Certificate for Distinguished Academic Performance Direc tor s Honors Badge . Selected by President of Pakistan for study tour to China with international stu dents . Third position in SSC exam conducted by Federal Board of Intermediate & Second ary Education, Islamabad . Selected as an host for international students visiting Pakistan . Awarded as the most co-operative student of the school . Lead vocalist in the first SAARC games hosted by Pakistan
PROFESSIONAL EXPERIENCE HR Volunteer Coordinator, KMOW, Kenmore Brisbane Sep, 2012 till April, 2013 . Maintained very strong co-ordination between President, Vice president, superv isors and volunteers . Carried out volunteer recruitment based on defined recruitment processes like motivation, willingness to undertake responsibility, devotion, age and driving skills etc . Responsible for short listing, recruiting and selection of new volunteers thro ugh various advertisement campaigns . Addressed queries from new customers and new volunteers . Employed in conformity with the existing vacancies, skills and strengths of ne w volunteers . Organized piggy back introductory runs for new volunteers and conducted induct ion sessions including organizational procedures, processes, standard work instructions, reta ining confidential information as well as OH&S and legislative regulations . Maintained database and rosters of volunteers in MS Excel . Coordinated HR employment in shifts and provided support to daily operations . Maintained effective network with local schools and community for new recruits inductions . Actively participated in weekly meetings by taking minutes, analyzed customer feedback and organized improvements in HR employment . Used daily plans to verify the daily portion of the weekly plan with operation s, made adjustments required to meet the targets . Evaluated HR performance and carried out training need analysis with continuou s focus on improvement . Enjoyed and maintained excellent relationships with volunteers and supervisors keeping in mind that the retention of an proficient employee holds vital meanings for the success of an organisation, updated and maintained emergency volunteer list and coordinated shifts of volunt eers in case of absence . Liaised with external providers of service . Supervise stationary supplies run errands to purchase stationary & kitchen sup plies, and post items Volunteer receptionist at Qld scouts association Sep, 2012 till Apr, 2013 . Assisted in visitor inquiries about the company, directing visitors to appropr iate contacts, sorting mail, answering incoming calls, and arranging appointments for guests to meet co mpany staff . Assisted in creating and maintaining spreadsheets, creating word documents, me rging documents for mailing, entering formulas into spreadsheets, and entering data in customer rela tions database
HR Administrator, Peshawar Medical Imaging, Karachi Apr 2008 till Jun 2012 . Maintained effective communication channels and relationships with culturally diverse set of people hailing from different provinces with different cultural backgrounds and languag es . Kept on going and continuous relationships with other HR Administrators as wel l specialized work force like Magnetic Resonance Imaging (MRI) and CT scan technologists and technicians . Carried out recruitment and selection of various staff of the organization . In close consultation and co-ordination with General Manager managed about 15 MRI technicians and technologists and other staff, processed their appraisal and probationary report s and worked as a team leader . Planned training and refresher courses for technicians on imaging systems and trouble shooting . Based on culturally diversification of work force maintained effective coopera tion amongst the employees thus employing flexibility and effective organizational control and co -ordination . Effectively handled employees grievances by assessing mediation and terminatio n requirements . Remained instrumental in development an on line reporting system for patient r eports . Formulated and reviewed organizational policies related to HR . Developed feedback and monitoring system comprising of various key performance parameters(KPI s) . Advised various corrective and preventive measures to top level management rel ated to HR . Based on previous month key performance indicators formulated monthly evaluati on plan . Managed staff bookings including air tickets, rent a car and other bookings an d maintained travel registers . Provided general assistance with banking Instructor and Administrator, Fizaia College, Islamabad Jun 2005 to Nov 2008
. Undertook 12 to 18 classes per week as instructor for the students of grade 9 & 10 of Fizaia Inter College PAF Base, Islamabad teaching Pakistan Studies and English . Developed academic curriculum and training flow chart for these classes . Remained instrumental in development of computer based training environment us ing advanced animation and visual aids for increased learning value . Developed lesson plans using interactive learning through experience sharing, group discussions, formal presentations and exercises for students . Formulated a feedback system for monitoring the faculty performance and traini ng standard . Carried out administrative tasks including filing, archiving, photocopying, sc anning, updating documentation and data entry . Prepared agenda in advance, assisted with content development, coordinated mee tings, produced & distributed accurate minutes and follow progress of action items
EDUCATION
Diploma in HR (2008-2011) Karachi Institute of Economics & Technology (KIET)
Bachelor s of Arts Punjab University, Lahore
REFERENCES Mandy Shapland Vice President KMOW Kenmore, Brisbane Tel: (07) 32028215 Sardar Ijlal Managing Director Peshawar Medical Imaging
Dabgari Gardens, Karachi Cell: 0092-300-8592900 Tel: 0092-91-2592839 Email: [email protected]
Dr. Amir Hasan Associate Professor Air University & National University of Science & Technology (NUST) Islamabad Cell: 0092-300-2299858 Email: [email protected]
Ehtisham Nabi (Personal) Project Manager AECOM Email: [email protected] Mob: 0412 278 157
