HUMAN RESOURCE MANAGEMENT (HRM)
Content
Recruitment& Selection Process in Bank Alfalah & in Faysal Bank.
Submitted to: Madam Zainab Ahsan Submitted By: Muhammad Habibullah Sharjeel Arslan Zahid Yousaf Amina Nazir 084 139 166 012
Comsats Institute of Information Technology Lahore…
Contents:
Bank Alfalah introduction Recruitment steps Recruitment in bank Alfalah Selection process in bank Alfalah Faysal Bank introduction Recruitment steps in Faysal Bank Selection process in Faysal Bank Comparison of both recruitment & selection process Conclusion...
Bank Alfalah Limited Bank Alfalah was established in 1997, it is a first fully private bank and having fifth Position in Pakistani banking sector. It has more than 270 branches across the country. The Bank has highest deposits and huge paid up capital. The Bank also offers latest products and services to their customers. Recruitment: Recruitment is the formal process of selection of employees. It is the systematic process of searching of candidates for employment and encourages them to apply for jobs in the organization. The overall aim of recruitment is to obtain the quantity and quality of employees. The good recruitment should attract the qualified and discourage the unqualified candidates. Steps of Recruitment: 1. Detailed HR planning: A detailed document of human resource planning, which contains anticipated detail of required human resource i.e. how much organization needs human resource to meet it objectives. 2. Job analysis:
•
•
Job description: (detail information of the competent tasks and duties) Job specification: (detail statement of professional qualification & skills required for job)
3. Identification of recruitment source 4. Preparation and publication of information (advertisement) 5. Managing the response 6. Short-listing 7. Conducting Interviews. Recruitment and Selection Process in Bank Alfalah: Bank Alfalah makes recruitment of three kind of employee’s for the fulfillment of their need of expansion and growth. • • • Top Management Trainee Officers Contractual Employees
This recruitment is made on the basis of the requirement e.g. top managerial post is fulfilled either from internal or external sources with good experience and qualification.
Trainee officers are fresh candidates usually recruited from external sources, who are having the prescribed qualification for the post. Internal recruitment is also made by up gradation of the lower employees with the same qualification or better performances at the lower post in the same organization. Some time contractual employment is made till the availability of permanent employees for the post. Such type of employment is usually made on emergency bases. Following sources are used to invite applications from suitable candidates for internal and external recruitment:
•
Newspapers:
Bank Alfalah advertises the vacancies in popular newspapers, which can either be in English or Urdu language according to the need of job and situation.
•
Website:
Bank Alfalah has also adopted online recruitment process like ROZEE.PK and other online job offering websites, where they advertise the vacancies. Bank Alfalah also has its own website, where they advertise the vacancies.
•
Direct Applicants:
Fresh graduates keep on submitting their CVs to the HR Department from time to time. HR Department selects the effective persons for interview and tests whenever a job is vacant. Selection Procedure: After the recruitment, the selection of most reliable and capable applicants is made at Bank Alfalah under the supervision of HR personals. Their criteria are: • • • Candidate must be a citizen of Pakistan. They must be qualified in the relevant field having graduate or post-graduate degree. Should have attained the age of 18 years but not be exceeding the age of 35 years. Applications are invited from candidates on prescribed forms against the vacant posts advertised in the newspapers, after advertisement different people apply for the job. In the preliminary CV, irrelevant applications are screened out and relevant applications
are called for written test. This test is examined by IBP (Institute of Bankers Pakistan). The test pattern is of GMAT format in which they judge the person job behavior and skills of doing individual and group simulation tasks. Then there is an initial interview in which one topic is given to each candidate and asked to debate on that. Further screening is made from the group discussion which is examined by 10 HR executives of Bank Alfalah. In this way they judge their personality traits and leadership qualities. Now final interview is conducted by the president of Bank Alfalah at the regional office. Then job is offered to deserving candidates, who are sent for training to the head quarter, which is based at Karachi where they undergo intensive training in various fields. After completion of training they are sent to different branches.
FAYSAL BANK LIMITED: Faysal bank Started operations in Pakistan in 1987. Initially Faysal Bank started functioning as an Islamic Bank but later on it converted into normal bank and renamed as Faysal Bank Limited. Later on in January 2002, a group entity in Pakistan i.e. AlFaysal Investment Bank Limited became associated and merged into the current Faysal Bank. The Head Office of the bank is situated at Faysal House Shahra-e-Faisal, Karachi. Recruitment& Selection process in Faysal Bank: Faysal Bank Limited recruits both from internal as well as external sources but they give more preference to the internal recruitment by keeping in view their previous good record and to encourage and motivate their employees. This is also less expensive as compared to getting employees from outside by offering higher salaries. According to the recruitment policy of Faysal Bank Limited, following internal and external recruitment sources are used:
• •
Newspapers:
Faysal Bank advertises the vacancies in the newspapers, magazines etc. Website:
Faysal Bank has also adopted online recruitment process like Bank Alfalah. They advertise the vacancy on rozee.pk and other online job offering websites.
• •
Upgrading of present employees according to their performance. Retired persons: are also reemployed in case of shortage of qualified personnel or increase in load of work.
Selection Procedure: The employee selection procedure in FAYSAL Bank is similar like the other banks and organizations. They select the employees by the following way: First of all Faysal Bank advertises in the media (newspaper, magazine etc) that situation is vacant for the following post, for which their criteria are:
•
• •
Candidate must be a citizen of Pakistan. They must be a business graduate. Should have attained the age of 18 years but not exceeded the age of 35 years.
Applications are invited from candidates on prescribed forms against the vacant posts advertised in the newspapers, after advertisement different people apply for the job. • Scrutiny of application
• • • • • • • • • • •
Short listing Issuance of call letter Test Listing on the basis of test Call letters for interviews Interviews-Panel Interviews Final short listing Offer letter Joining Training Posting.
Comparison of Recruitment & Selection Process in Bank Alfalah & Faysal Bank: Decision Making: 1. As far as recruitment from external sources and selection procedure is concerned, the method is the same in both the banks. But the difference lies in the policies of human resource planning department. In the Bank Alfalah, all this is done with the consultation of administration at bank level while in the Faysal Bank; the human resource planning department is fully authorized to make decision in creation of posts and recruitment on the vacant post by themselves. Recruitment internal sources:
2.
Recruitment from internal sources at higher position is in practice and preferred in the Faysal Bank because of its low incurring cost. While Bank Alfalah prefer to employee highly educated and qualified person from outside at high cost because they think that with the changing technology all over the world, it is necessary to bring trained person in their setup to cope with the new challenges.
Hiring of old employees: 3. Faysal Bank hires its old aged employees in case of shortage of skilled labor while Bank Alfalah doesn’t use this policy. 4. Qualification: Graduation is mandatory in Faysal bank.
Conclusion: According to our analysis, Faysal Bank is mostly recruiting employees on higher post from internal sources. Only lower staff and trainee officers are taken from outsourcers. These employees are well acquainted in their fields, which is not only economical but also time saving and a sort of encouragement to the lower staff. This also produces motivation and creates sense of protection among the employees. This is the main hindrance in the progress of Faysal Bank because selection from internal sources is a ban on new talent and experience from outside. Therefore new ways and ideas are not introduced in their bank and they are running their bank .It is therefore suggested that certain technical posts should be filled on merit and open competition that will help in the progress of Faysal Bank. On the other hand, Bank Alfalah is always hunting for talent by getting recruitments from external sources which is good for the bank but their employee feel deprived and less motivated due to their little chance of promotion and achievements of higher grades, so they are always in search of good offers from other banks and organization and this is the main cause of brain drain from the Bank Alfalah.
Submitted to: Madam Zainab Ahsan Submitted By: Muhammad Habibullah Sharjeel Arslan Zahid Yousaf Amina Nazir 084 139 166 012
Comsats Institute of Information Technology Lahore…
Contents:
Bank Alfalah introduction Recruitment steps Recruitment in bank Alfalah Selection process in bank Alfalah Faysal Bank introduction Recruitment steps in Faysal Bank Selection process in Faysal Bank Comparison of both recruitment & selection process Conclusion...
Bank Alfalah Limited Bank Alfalah was established in 1997, it is a first fully private bank and having fifth Position in Pakistani banking sector. It has more than 270 branches across the country. The Bank has highest deposits and huge paid up capital. The Bank also offers latest products and services to their customers. Recruitment: Recruitment is the formal process of selection of employees. It is the systematic process of searching of candidates for employment and encourages them to apply for jobs in the organization. The overall aim of recruitment is to obtain the quantity and quality of employees. The good recruitment should attract the qualified and discourage the unqualified candidates. Steps of Recruitment: 1. Detailed HR planning: A detailed document of human resource planning, which contains anticipated detail of required human resource i.e. how much organization needs human resource to meet it objectives. 2. Job analysis:
•
•
Job description: (detail information of the competent tasks and duties) Job specification: (detail statement of professional qualification & skills required for job)
3. Identification of recruitment source 4. Preparation and publication of information (advertisement) 5. Managing the response 6. Short-listing 7. Conducting Interviews. Recruitment and Selection Process in Bank Alfalah: Bank Alfalah makes recruitment of three kind of employee’s for the fulfillment of their need of expansion and growth. • • • Top Management Trainee Officers Contractual Employees
This recruitment is made on the basis of the requirement e.g. top managerial post is fulfilled either from internal or external sources with good experience and qualification.
Trainee officers are fresh candidates usually recruited from external sources, who are having the prescribed qualification for the post. Internal recruitment is also made by up gradation of the lower employees with the same qualification or better performances at the lower post in the same organization. Some time contractual employment is made till the availability of permanent employees for the post. Such type of employment is usually made on emergency bases. Following sources are used to invite applications from suitable candidates for internal and external recruitment:
•
Newspapers:
Bank Alfalah advertises the vacancies in popular newspapers, which can either be in English or Urdu language according to the need of job and situation.
•
Website:
Bank Alfalah has also adopted online recruitment process like ROZEE.PK and other online job offering websites, where they advertise the vacancies. Bank Alfalah also has its own website, where they advertise the vacancies.
•
Direct Applicants:
Fresh graduates keep on submitting their CVs to the HR Department from time to time. HR Department selects the effective persons for interview and tests whenever a job is vacant. Selection Procedure: After the recruitment, the selection of most reliable and capable applicants is made at Bank Alfalah under the supervision of HR personals. Their criteria are: • • • Candidate must be a citizen of Pakistan. They must be qualified in the relevant field having graduate or post-graduate degree. Should have attained the age of 18 years but not be exceeding the age of 35 years. Applications are invited from candidates on prescribed forms against the vacant posts advertised in the newspapers, after advertisement different people apply for the job. In the preliminary CV, irrelevant applications are screened out and relevant applications
are called for written test. This test is examined by IBP (Institute of Bankers Pakistan). The test pattern is of GMAT format in which they judge the person job behavior and skills of doing individual and group simulation tasks. Then there is an initial interview in which one topic is given to each candidate and asked to debate on that. Further screening is made from the group discussion which is examined by 10 HR executives of Bank Alfalah. In this way they judge their personality traits and leadership qualities. Now final interview is conducted by the president of Bank Alfalah at the regional office. Then job is offered to deserving candidates, who are sent for training to the head quarter, which is based at Karachi where they undergo intensive training in various fields. After completion of training they are sent to different branches.
FAYSAL BANK LIMITED: Faysal bank Started operations in Pakistan in 1987. Initially Faysal Bank started functioning as an Islamic Bank but later on it converted into normal bank and renamed as Faysal Bank Limited. Later on in January 2002, a group entity in Pakistan i.e. AlFaysal Investment Bank Limited became associated and merged into the current Faysal Bank. The Head Office of the bank is situated at Faysal House Shahra-e-Faisal, Karachi. Recruitment& Selection process in Faysal Bank: Faysal Bank Limited recruits both from internal as well as external sources but they give more preference to the internal recruitment by keeping in view their previous good record and to encourage and motivate their employees. This is also less expensive as compared to getting employees from outside by offering higher salaries. According to the recruitment policy of Faysal Bank Limited, following internal and external recruitment sources are used:
• •
Newspapers:
Faysal Bank advertises the vacancies in the newspapers, magazines etc. Website:
Faysal Bank has also adopted online recruitment process like Bank Alfalah. They advertise the vacancy on rozee.pk and other online job offering websites.
• •
Upgrading of present employees according to their performance. Retired persons: are also reemployed in case of shortage of qualified personnel or increase in load of work.
Selection Procedure: The employee selection procedure in FAYSAL Bank is similar like the other banks and organizations. They select the employees by the following way: First of all Faysal Bank advertises in the media (newspaper, magazine etc) that situation is vacant for the following post, for which their criteria are:
•
• •
Candidate must be a citizen of Pakistan. They must be a business graduate. Should have attained the age of 18 years but not exceeded the age of 35 years.
Applications are invited from candidates on prescribed forms against the vacant posts advertised in the newspapers, after advertisement different people apply for the job. • Scrutiny of application
• • • • • • • • • • •
Short listing Issuance of call letter Test Listing on the basis of test Call letters for interviews Interviews-Panel Interviews Final short listing Offer letter Joining Training Posting.
Comparison of Recruitment & Selection Process in Bank Alfalah & Faysal Bank: Decision Making: 1. As far as recruitment from external sources and selection procedure is concerned, the method is the same in both the banks. But the difference lies in the policies of human resource planning department. In the Bank Alfalah, all this is done with the consultation of administration at bank level while in the Faysal Bank; the human resource planning department is fully authorized to make decision in creation of posts and recruitment on the vacant post by themselves. Recruitment internal sources:
2.
Recruitment from internal sources at higher position is in practice and preferred in the Faysal Bank because of its low incurring cost. While Bank Alfalah prefer to employee highly educated and qualified person from outside at high cost because they think that with the changing technology all over the world, it is necessary to bring trained person in their setup to cope with the new challenges.
Hiring of old employees: 3. Faysal Bank hires its old aged employees in case of shortage of skilled labor while Bank Alfalah doesn’t use this policy. 4. Qualification: Graduation is mandatory in Faysal bank.
Conclusion: According to our analysis, Faysal Bank is mostly recruiting employees on higher post from internal sources. Only lower staff and trainee officers are taken from outsourcers. These employees are well acquainted in their fields, which is not only economical but also time saving and a sort of encouragement to the lower staff. This also produces motivation and creates sense of protection among the employees. This is the main hindrance in the progress of Faysal Bank because selection from internal sources is a ban on new talent and experience from outside. Therefore new ways and ideas are not introduced in their bank and they are running their bank .It is therefore suggested that certain technical posts should be filled on merit and open competition that will help in the progress of Faysal Bank. On the other hand, Bank Alfalah is always hunting for talent by getting recruitments from external sources which is good for the bank but their employee feel deprived and less motivated due to their little chance of promotion and achievements of higher grades, so they are always in search of good offers from other banks and organization and this is the main cause of brain drain from the Bank Alfalah.
