MARTIN DRUMM 1501 N. Bosworth BG ~ Chicago, IL 60642 708-717-5031
[email protected] HUMAN RESOURCES MANAGER Innovative, experienced HR Manager with an impressive track record of success in all facets of personnel administration. Provides comprehensive management of h iring, employee relations, training, development and policy administration for a large-scale, unionized division of a government municipality. Significant prio r experience in IT Consulting and as a Facility Manager for a large recreational complex. Demonstrated ability to develop and implement technology-based soluti ons to streamline HR tasks, processes and recordkeeping requirements. Highly ad aptable to new challenges and situations, effective interaction at all levels. BA degree. SELECTED CAREER ACHIEVEMENTS * Developed and installed a database application that streamlined fingerprint sc anning by 24% and drug screening by 90%, thereby saving more than $20,000 in ove rall annual costs. * Designed and implemented numerous other computer-based solutions for HR proces sing tasks to improve accuracy, increase efficiency, eliminate redundancy and/or to relieve recordkeeping burden. * Planned and coordinated "mass processing" days in which as many as 1,000 job a pplicants are drug screened, fingerprinted and their paperwork is documented all in a single-day session. * Spearheaded an online job application system, scheduled to be implemented in J anuary 2011. PROFESSIONAL EXPERIENCE CHICAGO PARK DISTRICT, Chicago, IL 2007 - Present Human Resources Manager (2009 Present) Human Resources Coordinator (2007 - 2009) * Manages all HR functions for the Chicago Park DistrictOs South Region and the district-wide Natural Resources Department (over 500 full-time and 290 part-time employees). * Provides guidance and support to managers and employees on recruiting, employe e policies and procedures, training, development, motivating, benefits, compensa tion, safety and employee relations. * Acts as first line of communication on all union issues including grievances a nd disciplinary matters. * Coordinates hiring process for up to 1300 seasonal staff members, including pr e-screening of applications, interviewing, pre-employment processing, placement and coordination with supervisors. * Reviews narratives from field managers; schedules and conducts Corrective Acti on meetings, extends recommendations and administers disciplinary action, rangin g from counseling to terminations. * Enforces the Chicago Park District Code of Conduct; holds disciplinary proceed ings with staff members and union representatives to investigate allegations, de velop Corrective Actions and recommend Action Plans. * Administers and maintains employee relations programs including union grievanc e procedures, communications, remedies and documentation. * Ascertains regional training needs regarding workforce management, and provide
s Employee Orientations, Manager Orientations, Leadership Training and Managemen t Training. * Conducts semi-annual information sessions for park supervisors to explain poli cies and procedural changes involving topics such as timesheet coding, communica tions, enforcement, documentation and employee discipline. * Designs and constructs databases for seasonal hiring and other department-wide projects requiring various data collection, tracking and analysis capabilities; reports data to senior management. * Processes and maintains confidential records on employee assignments, transfer s, promotions, terminations, performance evaluations, disciplinary records and u nion grievance hearings. * Verifies timekeeping reports, employment histories and other applicant backgro und information. * Manages the work of three HR administrative staff members. * Leads all park and playground Supervisors in HR-related functions and activiti es; advises Area Managers, Landscape Supervisors and Region Manager. WRIGHT ROLLER & MACHINE CORP., Riverdale, IL 007 IT Consultant * Upgraded computers from Windows 95/98 to Windows XP systems. Transferred all e xisting software programs and converted key applications to Microsoft Excel from a Lotus 1-2-3 environment. * Developed WLAN network spanning three buildings on site. * Implemented TimeClock Plus system across network to track and forecast labor a nd job costs. * Conducted training for management on all new and upgraded programs, including: Windows XP, Time Clock software, Microsoft Excel and QuickBooks Pro 2007. EVERGREEN AQUA PARK, Evergreen Park, IL 2006 Facility Manager (2004 - 2006) * Recruited, interviewed, hired, trained, and managed staff of 95 seasonal emplo yees; co-authored Employee Handbook of facility policies and regulations; direct ed orientation and staff meetings. * Managed operations, budget, safety and emergency responses; ordered equipment and maintained inventory of supplies; reported regularly to Board of Directors o n the status of facility operations. * Created and maintained the HTML website for the facility. AssOt. Manager (2003); Certified Pool Operator (2002); Lifeguard (1999); Mainten ance (1997); Clerk EDUCATION EASTERN ILLINOIS UNIVERSITY, Charleston, IL Bachelor of Arts - General Studies, 2006 * Focus: Business Administration, Family and Consumer Sciences TECHNICAL SKILLS * Software: Proficient with installation, usage and applications of Microsoft Of fice (including Word, Access, Excel, Outlook, PowerPoint & FrontPage), AutoCAD, Oracle Database, Intuit QuickBooks, Windows OS, Mac OS, HTML and TimeClock Plus. Swimming /Recreational Complex 1996 CNC Machining & Grinding 2006 - 2
* Hardware: IBM, HP, Compaq and Dell; experienced with hardware installation and diagnostics. * Networks: WLAN, WAN, TCP/IP setup and maintenance.