Human Resources * Operations Management

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Human Resources Manager

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Larry B. Marttila II 15395 South Point Drive Findlay, OH 45840 Phone: 419-957-8317 Email: [email protected] HUMAN RESOURCES * OPERATIONS MANAGEMENT ... Offering over 20 years of leadership experience, including General Manager and Store Director positions... strong background and successes in core Human Resources functions, with an emphasis on staff training and development, employee/labor relations, and regulatory compliance adherence. Skilled in managing cross-functional teams, including department heads, team leaders, and non-management personnel. Highly successful in promoting and creating a team-oriented, customer-focused culture through staff training and mentoring, performance feedback, and employee incentives. Consistently maintain a top record of compliance with corporate and government regulations. Create and execute winning marketing strategies that lead to increased sales within a heavily competitive environment. Effective in delivering well-received presentations, implementing promotions for a broad range of products, and enhancing a company's image in the surrounding community through active participation in community events. Experience as a company spokesperson in addressing media and public relations. CORE COMPETENCIES * * * * * * * * * * * * * * * * * * Recruiting & Staffing Staff Training/Coaching Succession Planning Performance Reviews Employee Supervision Labor Relations HR Benefits Administration Strategic Business Planning & Execution Policies & Procedures Development Contract Review & Recommendations Public Relations & Media Relations Employee Instruction & Development New Program Development Customer Loyalty/Retention Startups & Turnarounds Merchandising/Promotion New Market Penetration Vendor Negotiations

EXPERIENCE CHRONICLE TRANSGLOBAL CONTAINER, LLC ... Findlay, OH 2010

Start-up company functioning as the sales and marketing arm of ICON (53 foot, patent pending, intermodal shipping container with a built-

in chassis). General Manager Paved the way for successful start-up company, including funding, customers, new hires, strategic plans, and marketing strategies. Delivered a VIP presentation at the TransComp/IANA Expo that represented the unveiling of the flagship product ICONà â , impressing attendees and initiating sales contacts with Goodyear, Alcoa Wheels, FMT, STTAS, and several other key players. Held full P&L responsibility for the entire organization, including Human Resources, Sales, Marketing, Accounting, Manufacturing, Administration, Legal, Shareholder Relations, and Media Relations. Managed all operating and capital budgets. Conducted global research for marketing and product governmental regulations. Reworked business plan, developed and implemented new policies, hired and trained team members, negotiated with vendors and suppliers, and directed all marketing initiatives, including trade booths. Directed all start-up activities, including presentations to angel investors and economic development entities. Researched and secured accounting software, located and hired marketing company, and brought in corporate attorney to represent TGC. * Single-handedly arranged VIP presentation for ICON One World. One Containerà â product, with attendees including Ridewell Suspension, PPG Marine Coatings, CSX, Hutchens Industries, Everly International, Hendrickson and FMT. Earned commendations for presentation of logo, trademark, slogan, and web site, leading to new sales contacts. * Negotiated contract with STTAS to supply services at a substantially reduced price by offering co-marketing opportunities. Negotiated exclusive contract with manufacturer FMT that included equity share to reduce costs. Secured commercial dealers license plate for unit in order to travel to Florida. MEIJER, INC. ... Grand Rapids, MI 2000-2009

Privately-held company comprised of 4 distribution centers, 2 manufacturing facilities, 177 gas station/ convenience stores, 200+ supercenters, and a grocery store; listed as 15th largest privatelyheld company in U.S. Store Director, Lexington, KY & Findlay, OH In charge of all functions, activities and objectives for a Meijer Supercenter that generated over $65 million in annual sales, overseeing all departments and supervising team of 300+ that included salaried team leaders. Established and administered annual budgets, including capital expenditures, sales, labor, profit, direct margins, supply expenses, and shrinkage. Managed promotional merchandising, interacting with corporate partners on product availability and with vendors (Coke, Pepsi, Frito, Budweiser, Disney, American Greetings, others) on merchandise displays. Oversaw security processes and procedures. Full HR accountability included union and non-union team member relations, grievance meetings/ resolution, recruiting, hiring,

retention, mentoring, and performance evaluations. Worked with the Market Director on transfer and promotion decisions. Maintained I-9 compliance and team member unit file documentation. Promoted safety culture throughout the store as a member of the Store Safety Committee. Conducted investigations and interviews with managers and employees for HR-related incidents and policy violations. Ensured compliance with government laws and regulations, including HIPPA, health department inspections, OSHA, EPA, Department of Agriculture, Weights & Measurements, and others. Maintained proper scanning/pricing and ingredient labeling accuracy. Prepared store for unannounced sanitation and safety inspections. Complied with State Tobacco and Liquor Control Agencies, including sting operations on cashiers for compliance in verifying IDs. Functioned as the primary local company spokesperson regarding media and public relations, as well as all community relations goals. Oversaw donations to local charities, as well as local events with national organizations such as the American Heart Association, American Red Cross, and others. Conducted TV and newspaper interviews, delivered presentations at local events, and addressed the media regarding emergencies. Managed customer surveys, complaint resolutions, and overall customer satisfaction; frequently engaged in store walk-throughs to interact with customers as well as vendors and team members. Inspected, coached, trained, and observed to ensure fulfillment of all store and corporate objectives. * Exceeded annual sales goal on $65 million and annual profit objective on over $1 million for both stores through increasing direct margins, monitoring expenses, and promoting sales. Earned recognition for the largest SG&A reduction in the region, with a 2% decrease in year 1 and a total 4% decrease. * Consistently ranked in the top 15% of the company for customer satisfaction scores on customer surveys. Implemented exceptional customer service program with an employee incentive component that reinforced the store's superior customer service performance. * Directed an $8 million major store renovation and competed against a 2nd Wal-Mart Supercenter launched 5 miles from the store's location along with existing Wal-Mart next to Meijer Supercenter, achieving zero loss in sales despite heavy competition. * Spearheaded technology replacements that ranged from numerous software and handheld order devices to computerized scheduling and online HR records. Commended for embracing change regarding technology and generating the best results with all technology rollouts. * Led store to recognition as a "Regional Achiever" for reducing shrink, with a near-20% reduction from an already organizationleading shrink performance. * Facilitated ~50% reduction in store labor (14,000 to 7,200 hours per week) through active change management and creating a culture of accepting change. Created a team atmosphere for such tasks as price changes, stocking, and planogram setting storewide affecting all department team members.

* Led 2 stores through challenging major management restructures and transitions to process-driven frameworks. Demonstrated the ability to address and resolve critical problems through efforts in Findlay, OH flood response and compressor failure affecting the entire Dairy department. PRIOR POSITIONS: Store Specialist, Men's/Women's/Kids/Shoes, 19992000; Customer Service/Supermarket/ Fashion Line Team Leader, 19911999; Service Leadership, 1989-1991; Cashier/Service Coordinator, 1988-1989 EDUCATION & CREDENTIALS UNIVERSITY: Bachelor of Science Degree in Management University of Phoenix, 3.95 G.P.A. CERTIFICATIONS: Food Safety Manager Certification; ServSafe Certified TRAINING: Dale Carnegie Course on Human Relations & Public Speaking; Franklin Covey 7 Habits of Highly Effective People; President's Award in the Meijer Leadership Development Plan AFFILIATIONS: Treasurer, The Point at Brookstone Condo Association; Member, Intermodal Association of North America; Kentucky Colonel, Awarded by the Commonwealth of Kentucky RECOMMENDATIONS: "Larry is hard-working, honest, and represents Meijer well as a Store Director... Larry is very active and visible in the store... he promotes and encourages use of the 'open door' policy... he did a great job of leading through the labor negotiations... encourages and assists team members to reach new levels." Keywords: Human Resources Manager, Human Resources Director, Operations Management, District Manager, Regional Manager

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